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Gracelands Rest Home & Village

At a glance
Care Suite Vacancy
Gracelands Rest Home & Village
Rest Home
730 Pakowhai Road
Hastings 4120
Postal Address
Same as above
Hawke's Bay
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Gouri Ayra - 06 873 8300 / 0212438892
Oceania HealthCare
Sales & Village Manager
Cynthia List - 027 660 5801
Other services
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Nestled in the heart of sunny Hawkes Bay, Gracelands offers options for both retirement village living and aged care, with two-bedroom independent living villas and a choice of standard and premium care rooms, including Care Suites.

Gracelands is ideally located off a main road and has easy access to public transport, which makes getting to Hastings or Napier a breeze. There are plenty of shops close by including a pharmacy, a Four Square, fruit and veggie shops, and lovely cafes and eateries that are perfect for a catch-up with friends and family.

Gracelands is known for its vibrant community and friendly staff who always go the extra mile to deliver care with warmth and kindness. It is a place where both residents and their families can truly feel at home.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. All Care Suites have a heat pump and full ensuite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 9 May 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 31
Vacancy Yes
all rooms have charge for ensuite
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $24.00/day up to $30.00 -$35.00/day as at 21 Jun 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 21 Jun 2024

Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 11
Care Suite Vacancy No
Care Suite Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)

Updated: 21 Jun 2024

"It's a happy place, very positive."

"My grandmother has made lots of progress since she's been there. She's making lots of friends and there's always heaps to do. The staff that look after her are really, really good. They get her up and put on her makeup and jewellery to make her feel happy and positive. They make her laugh which is nice to see as well. It's a happy place, very positive."
Sarah, grandaughter of Dawn Clapperton Hospital resident

Breast Cancer Breakfast
My mother Joyce and I thoroughly enjoyed this special breakfast together in our pink outfits. A special thanks to Viv (Diversional Therapist)for the exceptional organisational skills which made it so enjoyable. Thanks for the hard work you put into this Viv and your many helpers. Thank you to the kitchen staff for the delicious selection of well presented food, really nutricious. So much appreciated by both of us.
Jo Smith daughter of Joyce Shuker (Rest home resident)

Midwinter Christmas meal was beautiful, well presented and lots of yummy goodies. The hospital dining room was beautiful and looked amazing. The highlight was everyone together having fun. Thank you to Viv Diversional Therapist and the staff for doing a fantastic job. I loved Mary the HCA dancing for us, thank you.
Gloria J Resident at Gracelands

Congratulations for making our midwinter Christmas such a success, we thank you so much for the effort you have all put in. I acknowledge it was alot of hard work, I was lost for words as the hopsital dining room was so breathtaking. That was true team work. The meal was perfect and the atmosphere was fun. The resident's came alive thank you.
Keeni P Resident at Graceland's

A big awesome for mid winter Christmas the food was wonderful, my daughter enjoyed the seafood salad. Viv DT and Kerrie did a wonderful job of decorating the dining rooms. My daughter and I thoroughly enjoyed the day. It was very well organised and the music was awesome.
Anna C Resident Graceland's

What a beautiful mid winter Christmas dinner and entertainment. The scrumptious lunch and chocolates, sweets, decorations and atmosphere were wonderful. So much work by Viv DT and Kerrie and other staff , even visitors and families contributed to the festive event. Congratulations to the hospital staff resident's and helpers for winning the decorating competition. What a fun day.
Mihi E Resident Graceland's

Thank you to the laundry staff for my lovely washing and ironing, so reliable and back the next day, beautiful, the staff in the laundry are so obliging.
Mihi E Resident Graceland's

I sincerely thank you for the beautiful flowers that have just arrived, it was so kind of you and greatly appreciated. Many thanks to management and staff for the professional way Celily was cared for, she was very happy and grateful for all the help and assistance with her daily life. It was a great burden taken off our shoulders to know that Cecily had the greatest care 24/7. Would you please convey my gratefull thanks to all who assisted Cecily in any way. My daughter Stephanie joins me in expressions of gratitude for your dedication to a lovely lady.
Sincerely yours Peter Price (husband of Cecily)

To Phil, Jean, Tracey and the care staff of Graceland's
We are so very appreciative of the excellent care given to mum Jean Drummond in the short time she was with you.
We were impressed from our initial meeting with Phil who took the time with us even though he had finished work for the day. The call from Jean (Clinical manager)on saturday to explain the transfer process and right through the next week was appreciated.
The respect and dignity all staff gave mum and the thoughtfulness and consideration shown to us while we sat with her could not be faulted.
To all the nurses, carers, cleaners and cooks you are all wonderful, thank you.

Regards Pam Maclean and Bruce Drummond (November 2015)

To the Management team and staff
Congratulations on your recent success in winning the award for the best Aged Care. These awards are never given out lightly, so well done to you all. Keep up the good work.
Regards Staff and Management @ Terry Longley & Son
Funeral Directors.
March 2016

Thank you to Gracelands rest Home.
Would just like to say a big thank you to Gracelands Rest Home management and staff. My mum passed away in the Rest Home a few weeks ago after being there for 15 months.
What a wonderful caring bunch of people, and to those staff who went beyond their normal duties to make my mums last days comfortable, and who made sure they looked after me also. I could not have got through this difficult time without their support. On behalf of my mum and myself,thank you so much, great bunch of people, couldn't have asked for more.
Gracelands is a wonderful home.
Kate Lepper

The staff and Viv Diversional Therapist at Graceland's have been wonderful to me, they have made me comfortable and made the transition into rest home care easier. The meals are very good and the staff are friendly, they greet my son well. My family and I love the memory lane journey that Viv DT made for me. Jenny RN at night has been very kind, thank you to everyone at Graceland's.
Dorothy Holder

This is a big compliment for all those who organised and prepared our 'Friendship Day' beautiful long lunch. To Crystal for her amazing food and a big thank you to the Activities Team: Viv and Kerrie for their hard work setting the tables etc. many thanks for a job well done! I enjoyed everything including the friends at our table! I know they all commented the same.
Noeline G Whittington

I would like to compliment the Activities Team: Viv and Kerrie, for the wonderful job they and their helpers did for the Friendship Day and the long lunch they put on for us all. The tables looked bright with a floral arrangement on white tablecloths. The food was outstanding, thanks to the cooks and an assortment of drinks was brought around. They also had Peter Scott singing for us while we ate. The talk afterwards was great and it hasn't stopped yet. The Activities Team should be very proud of themselves for all the work they put into this.
Shirley Williams

I am taking this opportunity to comment on the Friendship Lunch held yesterday. I give top marks to the kitchen staff and other girls who made the lunch, a real success. Considerable work has gone into setting out the tables with festive decorations, and the Activities Team: Viv and Kerrie were constantly ensuring all residents were kept happy. Crystal and her staff did a truly professional job of preparing and serving a delicious meal and they can be justly proud of themselves. To give credit where credit is due, this was a fine effort and I personally heard only good comments.
Erin McCulloch

I would like to say how much I loved the Bridal Shower. The work, care and artistic ability shown by the Activities Team Viv and Jules was amazing. What's more their loving care was obvious to all. We had two days of interest and fun and yesterday was the crown. My daughters (who came along to please Mum) were totally astounded by the display and absolutely loved it! Mind you, the residents here have come to expect the great work these two ladies put into everything they do for us.
Joy Mitchell

Hi Phil,
Just a wee note to say what a privilege it was to be included in the Bridal Shower yesterday. Viv and her colleague did an amazing job and gave us a really interesting time. Audrey and I were thrilled to be invited to cut the celebratory cake. The whole display, the programme and the video were of high quality and must have taken hours of work. They should receive a strong commendation for all their efforts.
Brian Mitcherson

It took me a couple of weeks to settle in after leaving my home, but I have to say the staff at Graceland's which include nurses, caregivers, office staff and the activities team were very nice to me. I feel thankful that the activities team who come in every morning to remind me what's on for the day which makes me feel special. I enjoy playing bowls, and I love the outings to cafe's and out to lunch, Viv & Jules always make these outings fun and interesting. I am part of the I love music program and I feel it has really positive benefits. I have made friends at Graceland's and I enjoy being social with others. I am able to go out with my friends and family and continue my activities in the community. I have recommended Graceland's to others as it feels like my home and I am very happy here.
Bessie McAuley
Resident in Resthome wing

Updated: 10 May 2024

Type Hours Per Week Status Details
Registered Nurse Yes There is a Registered Nurse at our facility 24 hours per day
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Diversional Therapist Yes Theme days, happy hours, sing alongs and shopping excursions or outings to the beach and cafe's are on offer or simply joining in a craft workshop or sewing circle. Gracelands offers a variety of activities to meet the needs of our resident's.
Activities Co-ordinator Yes
Hairdresser Yes We have our own salon in the Resthome which provides a regular hairdressing service.
Podiatrist Negotiable
Dietitian Negotiable We have access to Dietary advice through the Oceania Group Network.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable

Updated: 9 May 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Dialysis Yes
Wound Care Yes
Diabetic Care Yes In consultation with the DHB
Continence Advice Yes
Stomal Therapy Yes In consultation with the DHB
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes In consultation with the DHB
Community Health Yes
Clinical Management Yes

Updated: 9 May 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 9 May 2024

Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Pets In Residence Yes Gracelands has its own lovely cat named Maggie
Phone Access In Own Room Yes At Resident's own expense
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Outings Yes
Whānau Room Yes
Newsletter Yes 6 Monthly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes There is a designated smoking area outside

Updated: 9 May 2024

Special Features
Special Features
Gracelands offers a holistic activities programme that is designed to meet the needs of all our residents, incorporating the social, spiritual, physical, cognitive and emotional needs of our clients.

Families play an important part and are encouraged to join in our themed events, happy hours, restaurant nights and activity sessions.

Updated: 9 May 2024

Interests & Activities
Interests & Activities
Our programme offers a variety of daily activities and events aimed at promoting health and wellbeing. These include delicious home cooked meals, get active and tai chi, walking and wheelchair wanders, music therapy and entertainment. Our inhouse hairdresser is available twice a week for your convenience.

Our regular activities include art and craft groups,cooking sessions, ladies pamper sessions, men’s club, happy hour sing-alongs, children’s groups, crosswords, housie, quiz and story time, indoor and outdoor bowls, games, and gardening projects.

Our themed restaurant nights are very popular, it enables residents and families to be able to dine together in a fun and friendly atmosphere.

For your spiritual needs we have regular church services which include Catholic communion, Church of England, LDS and a non Denom- Service.

Van outings are very popular with something for everyone including scenic tours, lunch outings, picnics at the beach and park and to local café’s and museums. We regularly mix with other homes for competitive bowls and quiz challenges.
We offer one on one activities, chats, reminisce, reading, walks, games and puzzles, pampering, pet therapy, music therapy, wheelchair wanders and talking books.

Sky TV is on offer in the rest home lounge and we have a varied selection of library books and newspapers in our library corner.

Families and village resident’s are an important part of Graceland’s and are always welcome to participate in our activities programme, resident’s meetings and theme days.

The bus stop is right on our doorstep with the Stortford lodge shopping centre close by and frimley park with its beautiful gardens within walking distance.

Updated: 9 May 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please refer to management for further information.
Details about meals We provide delicious home cooked meals all prepared on site. As such we are able to cater to special dietary requirements as needed. Our main meal is served at lunchtime and residents are free to help themselves to fruit and biscuits as they wish.
Associated Complexes We are part of the Oceania Group of care facilities.

Updated: 9 May 2024

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cook Island Maori Yes
English Yes
Māori - Te Reo Yes
Sinhalese Yes

Updated: 9 May 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes We have a chaplan who is available on request to visit our resident's for a chat. Service is held once a month.
Roman Catholic Yes Catholic communion is held once a week on a tuesday.
Seventh Day Adventist Yes Visitors from the seventh day adventisit church visit weekly.

Updated: 9 May 2024

Location Distance Details
Public Transport 0.00 Km Gracelands has public transport bus stops right outside the gates.
Mall 1.00 Km Stortford Lodge - shopping centre
Parks 0.00 Km Right over the fence we have Frimley Park, a very lovely large park with native walks and gardens and a children's playground.
Library We take residents out to the local Library in our van on a regular basis. Many of our village residents also take advantage of this service.

Updated: 9 May 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Our staff participate in the Oceania training programme to ensure they have the skills and knowledge to provide the best care possible for our residents.
Aged Care Association New Zealand (ACA) Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 9 May 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.