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Grace Joel Retirement Village

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At a glance
Vacancy
Yes
Name
Grace Joel Retirement Village
Category
Rest Home Care
Address
184 St Heliers Bay Road
St Heliers
Auckland
Postal Address
184 Saint Heliers Bay Road
Saint Heliers
Auckland 1071
DHB
Auckland
Phone
(09) 575 1572
Fax
(09) 575 1579
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Murray Parkes - (09) 575 1572
Owner
Ryman Healthcare - (03) 366 4069
Clinical Manager
Susan Bekker - (09) 575 1572
Other services
Media
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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Grace Joel Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome and hospital care.

Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Grace Joel is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Grace Joel, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Grace Joel Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 25 Feb 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 39
Vacancy Yes
Grace Joel village has been voted the "Best Retirement Village in New Zealand" as voted by our peers. Set in St Heliers, Auckland, the village needs to be seen to be believed.
Impending vacancy Yes - 8
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager,who oversees the clinical care of all residents in the resthome.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Negotiable There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 5 Sep 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with Janine Aitken for more information.
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Clinical Management Yes We have a highly skilled and experienced registered nurse in charge of the resthome. If you have any questions or concerns please simply ask to speak with the registered nurse.
Other Specialties Yes As required
Updated: 25 Feb 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Outings Yes
Whanau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 25 Feb 2019
Special Features
Special Features
Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information.
Updated: 25 Feb 2019
Interests & Activities
Interests & Activities
Grace Joel Retirement Village offers a full and complete activities programme with dedicated activities coordinators. Please enquire for more information.
Updated: 25 Feb 2019
Additional Information
Additional Information
TopicDetails
Details about Meals Our chef and team of dedicated specialist kitchen staff offer the finest in dining with menus which test the taste buds!
Staffing Qualifications and Details Our staff are committed to providing the very best of care.
Associated Complexes A member of the Ryman Healthcare Group
What's included in your fees and what's not Please enquire for more information.
Updated: 25 Feb 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Chinese Yes
English Yes
Greek Yes
Updated: 25 Feb 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We respect all denominations
Updated: 25 Feb 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 25 Feb 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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