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Forrest Hill

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Information Pack
At a glance
Vacancy
No
Name
Forrest Hill
Category
Rest Home Care
Address
37 Bond Crescent
Forrest Hill
Waitemata North
Auckland
DHB
Waitemata
Phone
(09) 410 6441
Fax
(09) 410 8420
Email
View Email Address
Web
Visit Website
Personnel
Manager
Meg Baillie
Owner
Other services
Photos
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Description
We care for residents with the aim of maintaining or restoring maximum independence in their functions of daily living.
We deliver quality, holistic care incorporating a strong sense of empathy, dignity and regard to individual rights, needs and wishes without discriminating against race, religious or sexual beliefs.
We provide a homelike and safe environment for each resident and facilitate and assist the resident’s social, spiritual, cultural and recreational needs.

We are committed to providing Quality Care and service with an emphasis on maintaining a strong sense of dignity and independence for residents with varying physical and/or intellectual challenges.

We believe that all care and service must be delivered with compassion, professionalism and empathy and within the practice of Quality Assurance.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 23 Feb 2012
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care18
Long term vacancyNo
Short term vacancyNo
We have recently opened 19 new and 16 refurbished dual purpose beds for both rest home and Hospital. Spacious single rooms with private ensuites
Impending vacancyNo
Updated: 24 Mar 2017
Testimonials
Mavis, Torbay - November 2011.
My elderly mother was cared for by the staff at Forrest Hill Home and Hospital for two years leading up to her departure. The entire experience was warming and reassuring. The highest level of care was consistently delivered and the staff enabled me to be a part in the care delivery planning. I have the upmost admiration for the staff, they are kind, gentle and very empathetic to both myself and Mum and they were extremely supportive when Mum was in her final days. The home was inviting, allowing me to visit with Mum whenever I could and invited me to enjoy meals with her, something I had formerly missed from my younger days. Forrest Hill has provided me valuable time to enjoy my Mum, they made her very happy and comfortable and for this I will be eternally grateful.

Beryl, Browns Bay – May 2011.
My dearest husband of 46 years resided at Forrest Hill Home and Hospital for only a short period of time. I cared for Peter at home for many years and when things got too hard; Forrest Hill welcomed him with open arms. The relief of knowing Peter had 24 hour care was so reassuring and the home kept me informed of his health and wellbeing throughout his time. He was a special man and I am glad the home roved to be an equally special place. The staff were always kind and caring and very respectful of our wishes. I would not hesitate to recommend the team at Forrest Hill to anyone – I only wished I had taken the chance of putting him into care earlier. It was such a scary thing to do, but it made our remaining time more valuable and memorable.
Updated: 10 Feb 2012
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable We are able to consult nurse specialists as required.
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Occupational Therapist Negotiable
Own Social Worker Negotiable Via Waitemata Health as required
Activities Co-ordinator Yes Monday to Friday inclusive
Hairdresser Yes Weekly
Podiatrist Yes Visits every 6 weeks or earlier if required
Dietitian Yes
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Updated: 3 May 2012
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes We have a interest in this feild.
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes Stoma Nurse visits as required
Stroke Rehabilitation Yes
Spinal Injuries Yes
Gerontological Care Yes
Urology Yes
Clinical Manager Yes
Psychiatrist Yes Through MHSOA referral
Updated: 10 Feb 2012
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes Respite care can be provided either through a private arrangement, respite schedule or through the use of an allocated Carer Support Form. Please contact the Manager for further information.
Carer Support or other Short Stay Yes Day Stay arrangements are available through discussion with the Manager. There is facilities for the use of Carer Support Claim Form with a small private top-up or through full private payment.
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 3 May 2012
Features
FeatureStatusDetails
Primary Health Funded Short Term Care Yes Through Primary Options
Other End of Life/Palliative Care Yes
Whanau Room Yes If you wish to stay over with a relative who is unwell we can accomodate
Rooms (Single) Yes
Rooms (Suit Couple) Yes We are willing to disuss this with you.
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes Supervised
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes Thermostat and timer
Residents Committee Yes Bi-monthly meetings chaired by the Activiites Coordinator
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes Outside areas only
Semi-Secure Yes Key pad exit
Sprinklers Yes
Audit report available Yes
Updated: 10 Feb 2012
Special Features
.
Updated: 5 Dec 2007
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Children, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library (mobile libraray), Massage (hand massage) , Music, Newspaper reading, Outings, Parkinson's Society, Pianist, Quizzes, Reading, Sing-a-longs, Singing, Sky TV (access at own cost), Vegetarian, Videos
Updated: 29 Jul 2011
Additional Information
TopicDetails
Details re Meals Cooked on site
Staffing Details Registered Nurse on site 24 hours. Care staff complete ongoing training scheme
Fees Details/Fees Do Not Include Please contact the manager for full details. No extra cost for ensuite.
Updated: 10 Feb 2012
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese Yes
English Yes
Filipino Yes
Indonesian Yes
Korean Yes
Macedonian Yes
Malay Yes
Mandarin Yes
Samoan Yes
Tagalog Yes
Tongan Yes
Updated: 5 Dec 2007
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Confucius Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Muslim Yes
Jehovah Witness Yes
Jewish Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Sikh Yes
Shinto Yes
Tao Yes
The Church of Jesus Christ Latter-Day Saints Yes
Updated: 10 Feb 2012
Distances
LocationDistanceDetails
Public Transport 0.50 km Public transport on Forrest Hill Road
Shops 0.50 km Close to Smales Park Business centre Close to Wairau park Business Centre
Mall 3.00 km Milford Mall
Parks 0.20 km
Library   Onsite mobile library 2 weekly. Takapuna Library 4km approx
Updated: 12 Sep 2011
Credentials & Membership
Credentials & MembershipStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Other details Yes Internal training programme
New Zealand Aged Care Association (NZACA)
Updated: 5 Dec 2007

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