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Edmund Hillary Retirement Village

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Information Pack
At a glance
Vacancy
No
Name
Edmund Hillary Retirement Village
Category
Rest Home Care
Address
221 Abbotts Way
Remuera
Auckland 1050
Postal Address
Same as above
DHB
Auckland
Phone
(09) 570 0070
Fax
(09) 570 0071
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Dean Jackson - 09 570 0070
Owner
Ryman Healthcare - 03 366 4069
Other services
Media
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Preview File Description
Hillary Herald Summer 19 Hillary Herald Summer 19 Hillary Herald Summer 19
Add your own review for this service

No doubts any longer

We had to place my mother in law in the Rest Home facility at EH in September 2015. Her husband had died 22 months earlier and she had been living alone in another retirement village which did not cater for her ongoing needs. Although she had onset Alzheimers she was managing OK until several nasty falls which resulted in her not being able to return to her home. Deciding where she was to live was extremely stressful especially for my husband who is the only child. Dealing with the loss of his beloved Dad and then having to move his mum into rest home care was a double whammy. However we both have to admit this was the best thing we could have done for her. The place is home from home - beautifully kept, light, clean, airy and welcoming. The staff are amazing - they pay particular attention to each individual's needs, their desire/or not to participate in events (with gentle encouragement until they feel able to do so) and there are regular meetings for family members where you can discuss any concerns about your loved one. My mother in law is happily settled thanks to the wonderful staff who care for her. If you are in any doubt, go for a visit and have a look round - you will be pleasantly surprised I'm sure.

Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Edmund Hillary Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care.

Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Edmund Hillary is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Edmund Hillary, our dedication to care begins even before you or your loved one has moved in.

The lifestyle at Edmund Hillary Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 25 Feb 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 50
Vacancy No
Each room with own ensuite
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 22 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our care centre has a full time registered nurse. A clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Wherever possible, the same caregivers will care for you each day so they can get to know you well. All our caregivers are supported to undertake training in care of older people.
Physiotherapist Yes There is a physiotherapist who visits our care centre regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated activities and lifestyle coordinator in the resthome 5 days a week, who delivers a wide range of activities for residents to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes We welcome visitors to our resthome. Should you require the services of a specialist we will assist you in accessing the appropriate people to meet your requirements.
Updated: 12 Aug 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes You can receive hospital-level care at this village. We have registered nurses available 24 hours a day and the expertise available to meet all your needs. Please contact Dean Jackson for more information.
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Clinical Management Yes We have a highly skilled and experienced clinical manager.
Other Specialties Yes As required
Updated: 12 Aug 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture No On negotiation with management
Single Rooms Yes
Rooms suitable for a couple Yes Larger rooms are also available
Ensuite Yes All rooms have ensuites
Alcohol Permitted Yes A happy hour is held once a week
Pets In Residence Yes By negotiation
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Jack point in each room Phone at residents own cost
Resident can adjust heating in own room No under floor heating on lower floor level may be adjusted at residents request Upper floors have wall mounted heaters
Cater for under 65 yrs with Disability Yes Please discuss specific requirements with Dean Jackson the Village Manager.
Lounges/seating areas Yes 2 lounges 1 with outdoor views 1 with views of our beautiful atrium with water features
Outings Yes 2 vans provide at least once a week outings
Whanau Room Yes
Maori Kaupapa Yes Available on request
Residents Committee Yes 2 monthly meetings
Family Committee Yes 6 monthly meetings
Newsletter Yes Facility news letter
Policy for management of challenging behaviour Yes policy available to be viewed ACE traing provided for staff
Confused Residents Yes Some of our residents maybe mildly confused. However we also provide specialised dementia servixces on site. Please feel welcome to talk with Dean Jackson.
Semi-Secure Yes We also provide a secure dementia unit on this site.
Updated: 25 Feb 2019
Special Features
Special Features
Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information.
Updated: 25 Feb 2019
Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Games, Happy Hour, Housie, Internet, Indoor Games, Library, Minibus, Music, Newspaper reading, Outings, Petanque, Pianist, Pool, Quizzes, Probus, Shopping, Sing-a-longs, Sky TV, Spa, Swimming, Vegetarian, Videos, Views
Updated: 26 Jun 2018
Additional Information
Additional Information
TopicDetails
Details about Meals All our meals are cooked on the premises giving our food a lovely home made touch. Our main meal is served at midday with a ligher meal being served in the evening. All our menus are prepared with a dietitians input. While we do have a set menu we do endeavour to meet the preferences of individuals and all different medically required dietary needs can be met. Residents can help themselves to tea and coffee and friut between meals and all our morning and afternoon teas and supper consist of lovely home baking.
Staffing Qualifications and Details All of our staff are trained under the Ace programme to ensure they are fully compentent to meet the needs are our residents.
Associated Complexes We are a part of the Rymans Group of care facilties.
What's included in your fees and what's not Please contact management for details.
Updated: 25 Feb 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Other Information Yes Should English be your second language we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required and by negotiation.
Updated: 25 Feb 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes Services are held weekly in the Rest Home and all are welcome to attend. Please ask a staff member to check which day a service is held.
(Other comments) Yes We will endeavour to meet individual resident's needs as requested.
Updated: 25 Feb 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.10 km Bus stop
Shops   We have a shop on premises in the Village which stocks toileties, magazines, confectionary and other small items.
Mall 3.00 km Our nearest mall is Meadowbank Mall, which has a wide variety of shops and cafes.
Parks   We are situated across the road from a golf course which has an adjoining large park withs walks, gardens and a childrens playground.
Library   We have a Library on site in the Village. Also the Mobile Library service visits the Village and Rest Home every two weeks.
Updated: 25 Feb 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No We have a comprehensive in-house Quality Programme within this village to ensure the highest level of care and services.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 25 Feb 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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