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Eastcare Residential Home

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At a glance
Vacancy
Yes
Name
Eastcare Residential Home
Category
Rest Home Care
Address
194 Nixon St
Hamilton East
Hamilton East
Hamilton 3216
DHB
Waikato
Phone
(07) 856 5053
Fax
(07) 856 6437
Email
View Email Address
Web
Visit Website
Personnel
Manager
Denise Webster - (07) 856 5053
Owner
Paul and Denise Webster
Other services
Photos
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Description
Quality care with dignity.

Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East.

We are proud to have received a 4 year accreditation with one continuous improvement this year.

We offer rest home, dementia, respite and day/night care as well as meals on wheels. We have 3 units with a total of 49 beds, 34 dementia and 15 resthome. There is easy access between the units and to all our outside areas of interest (batch, gym, garden courtyards).

We are committed to providing our residents, in their latter years, with the quality of care they deserve through ensuring they are treated with respect and dignity, encouraged to maintain independence and mobility and that their individual skills and interests are recognised and included in activities planned. All our residents are encouraged to participate daily in in-house and/or community activities and events (shopping, crafts, swimming, walking, painting, cooking, RSA, Velodrome, dog walking, church groups, music, Tai Chi).

Our staff are trained to understand and manage the differing dementia behaviours and all expected to keep up to date with current trends and practices. We provide ongoing education and professional development opportunities.

We have an open door policy with regards to visiting, allowing friends and family to stop by at any time convenient to them. Residents are welcome to have their husband/wife/partner join them for meals from time to time (a small fee is charged for the meal).

An information pack is available from the home and we invite anyone considering care for their family member to visit us.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 3 Jul 2015
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care15
Long term vacancyYes
Short term vacancyYes
Impending vacancyYes
Updated: 26 May 2017
Testimonials
"Mum is very happy here at Eastcare. I'm glad that she is given plenty of freedom and suitable care and supervision".

"I am very pleased with the improvements to the gardens, meals, activities and care giving activities".

"How nice and colourful the place is. My mother is happy being taken for walks. Thankyou! When Mum is happy it makes me feel at ease".

"The positive atmosphere created by all staff is much appreciated by our families. Thankyou".

"My husband and I just wanted to take this opportunity to thank you for your care of our sister and the attention you give her. We particularly appreciate the way we are kept informed of any problems and needs she may have and the manner in which they are handled".

"We find the staff cheerful positive and caring and we want you to know that we are grateful for this care".

"Thankyou for nice clean clothes for my husband and for your care of him".
Updated: 1 May 2015
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 96 Yes Diane Coe our Facility Manager is on site Monday to Friday and our Clinical Nurse Leader on site Monday - Friday and some weekends. Both have a wealth of nursing experience with the aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers 665 Yes Our team of caregivers are trained with the ACE training programme gaining qualifications on caring for people with Dementia. Many staff have completed Dementia Champs training.
Physiotherapist No Eastcare is able to assist any resident who requires physio input when the family is not able to.
Occupational Therapist No Eastcare works closely with the MHSOP to ensure that residents remain as independent as possible. Residents can be referred as and when needed.
Own Social Worker No Eastcare is able to contact the social worker that has been appointed to residents. We are also able to refer residents to the social work team.
Diversional Therapist Yes We have a diversional therapist full time working with our residents in the secure areas of the home.
Activities Co-ordinator 96 Yes We have an activities coordinator who works with our rest home residents Monday to Friday. There are regular events and outings within the local community including shopping, walking, swimming, picnics, care and craft and drives.
Hairdresser Yes Emy Hall, a local hairdresser, is in every 2nd Monday in our on-site salon.
Podiatrist Yes Visits every 6-8 weeks
Dietitian No Our healthy meals are prepared on site by our qualified kitchen staff. Tracey, our kitchen manager is very experienced in working within aged care. All have completed a food safety course
Kaumatua Negotiable Can be arranged as required.
Chaplain/Spiritual Advisor Yes Each week The Blessed Virgin Mary Cathedral(Wednesday morning)and the Cathedral Church of St Peter (Friday morning) give communion, in a group setting, to residents.
Other Personnel Yes Close relationships with Mental Health Services for Older People, Older Person Rehabilitation Services and Hospice. Ear Specialist visits every 6-8 weeks.
Updated: 6 Oct 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes We have a close relationship with the Palliative Care team as well as Hospice.
Wound Care Yes We can access advice from the WDHB and our staff attend wound care seminars to keep up to date.
Diabetic Care Yes Nursing staff are up to date with diabetic care and we can utilise Specialist Nurses from the DHB as necessary.
Continence Advisor Yes One of our Registered Nurses specialises in Continence care and keeps updated with seminars for best practice.
Infection Control Yes One of our Registered Nurses specialises in Infection Control and keeps updated with seminars for best practice.
Psychiatric Care Yes We work closely with Community Mental Health
Specialised Dementia Care Yes Close contact with Community Mental Health and Alzheimers Waikato. All Health Care Assistants are ACE Dementia trained and is able to deal with challenging behaviours.
Gerontological Care Yes Care of elderly with dementia and mental health issues
Clinical Manager Yes Jim Yao, our Clinical Manager has a wealth of experience in the aged care sector and attends courses frequently to keep upskilled with latest research and practice.
Psychologist Yes Access is available
Psychiatrist Yes Access is available
Updated: 12 Sep 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We provide respite care for families/whanau and caregivers and work closely together.
Carer Support Yes We provide carer support, short stay day care and meals on wheels.
Subsidised Yes Residents need to be assessed by Disability Support Link (DSL)to ascertain their level of care required. Residential Care Subsidies are available through Work and Income Te Hirangi Tangata.
Private Paying Yes Private paying residents are welcome at Eastcare. Fees can be quoted on enquiry.
Booking can be made in advance Yes Advance bookings can be taken on availability of beds.
Updated: 3 Jul 2015
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Eastcare have an agreement with the District Health Board to care for people under 65 year olds with unique needs, including physical and intellectual disabilities.
Day Care Yes Day care residents are welcomed and included in any activity they may wish to participate in.
Other End of Life/Palliative Care Yes We have close relationships with the Palliative Care team and Hospice and work closely with family/whanau and medical staff.
Whanau Room Yes Whanau and family are welcome to use one of our lounges.
Rooms (Single) Yes All rooms are single with handbasins, heating and a call bell in each room. Rooms are well furbished and regularly maintained.
May Bring Own Furniture Yes Residents and families are welcome to bring their own furniture and other items to personalise their room to create a familiar and comfortable environment.
Alcohol Permitted No Alcohol is not encouraged as it may conflict with medications.
Pets In Residence Yes We have a black cat named Rascal, a baraband parrot named Riki and some goldfish which the residents care for. Families/whanau and friends are welcome to bring their dogs and other pets to visit.
Negotiate To Bring Own Pet Yes This is considered on an individual basis.
Phone Access In Own Room No Residents can have these installed
Resident can adjust heating in own room Yes Heatpumps are operational in all communal lounges and each room has a wall heater for personal choice.
Residents Committee Yes Residents are encouraged to contribute to bi-monthly meetings to share experiences, discuss routines, activities and events and make suggestions for future outings and special occasions.
Newsletter Yes Newsletters are written and distributed to families twice a year.
Policy for management of challenging behaviour Yes This is an area we specialise in. We have a non-confrontational approach and look outside the square. We minimise the use of medication. All care staff are trained to manage challenging behaviours.
Confused Residents Yes Our staff are trained to manage any confused behaviour that may occur.
Lounges/seating areas Yes Eastcare has a lounge in the rest home as well as garden areas with outdoor seating.
Outings Yes Outings are scheduled by the activity team with families Welcome to accompany residents. Recent outings have included Raglan, Waikato Show, Woodlands Cafe, The Olde Creamery and Event Cinemas. Residents regularly go to the Velodrome and Waterworld.
Smoking Permitted Yes Residents are permitted to smoke in a designated smoking area only. Visitors and staff are not allowed to smoke on site.
Semi-Secure Yes Fully fenced gardens. Key coded front door.
Sprinklers Yes We are fully protected with sprinklers and smoke detectors connected to a 24-hour/day monitoring service. Staff have regular fire evacuation training.
Audit report available Yes Summary available on the Ministry of Health website
Updated: 4 Jul 2015
Special Features
Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East. We are proud to have received a 4 year accreditation with one continuous improvement this year. Our staff are trained to understand and manage the differing dementia behaviours and all expected to keep up to date with current trends and practices.
Updated: 4 Jul 2015
Interests & Activities
Activity programme, Alzheimer's Society, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Hydrotherapy, Indoor Games, Internet, Jigsaw, Library, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Quizzes, Reading, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, , Stroke Group, Swimming, Theatre, Travel, Videos.
Also Tai Chi, cricket, gym, darts, memoirs, Its in the Bag, skittles, quoits, balloon volleyball, soft ball tennis, walking, bar and band work, sewing, knitting, woodwork.
Updated: 4 Jul 2015
Additional Information
TopicDetails
Details re Meals Our healthy meals (6 week menu) are prepared on site by our qualified kitchen staff. Tracey, our kitchen manager is very experienced in working within aged care. All have completed a food safety course.
Fees Details/Fees Do Not Include Private and part/fully subsidised residents are catered for. Please contact the Manager for further details.
Updated: 4 Jul 2015
Languages Spoken
LanguageStatusDetails
Chinese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes We can access interpretation services if required.
Maori - Te Reo Yes
Punjabi Yes
Samoan Yes
Sign Language Yes We can access an interpreter if required.
Tongan Yes
Updated: 4 Jul 2015
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes On a Friday morning, the Cathedral Church of St Peter give communion, in a group setting, to residents.
Jehovah Witness Yes Visits individual residents as requested.
Roman Catholic Yes On a Wednesday morning, The Blessed Virgin Mary Cathedral give communion, in a group setting, to residents.
(Other comments) Yes Residents attend church with their families or friends as arranged.
Updated: 4 Jul 2015
Distances
LocationDistanceDetails
Public Transport 0.40 km Two bus routes are within walking distance.
Shops 0.20 km Dairy and petrol station within walking distance. Other amenities are within a 5km range.
Mall 7.00 km Accessable via bus routes and van trips.
Parks 0.80 km Steele Park, Galloway Park, Memorial Park and Parana Park are within walking distance. We take van trips to Hamilton Gardens, Taitua Arboretum, Hamilton Lake, and Waikato River walks.
Library 3.00 km Hillcrest library is situated a short drive away. The bus stops in Masters Avenue outside the front door of the library. We have an in-house library with large print books.
Updated: 4 Jul 2015
Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes Bi-Monthly meetings. Access to updated information weekly. Newsletters available.
Rest Home MOH Audit Report Available. Yes Summary report available on the MOH website.
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 4 Jul 2015

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