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Cornwall Rest Home

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At a glance
Cornwall Rest Home
Rest Home
3 Cornwall Street
Masterton 5810
Postal Address
3 Cornwall Street
Masterton 5810
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Reece Rhind
Reece Rhind

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
Our Mission Statement states that Cornwall Rest Home will provide a welcoming family environment embracing peoples’ uniqueness whilst delivering meaningful support on their journey through life with the utmost respect and dignity.

We are not part of a large multi-facility nationwide company where making any change is like turning the Titanic, or where profits can be a disproportionate influence on the decision making process. What we are is a warm and friendly home where people are treasured. On walking into our older world home you will feel the warmth and see the smiles that is central to any real home. We don't want to be a sterile or clinical residence, we love to have a laugh with our residents where we enjoy some lively banter. Our main focus is on empowering people because at the end of the day the rest home is THEIR home. We have a resident committee which is involved in our quality assurance programme and also forms part of our interview panel for new staff, and plays a part in our annual staff appraisal process. We believe there is no better person to comment on the level of care than those who receive that care. We also focus on getting people out and about, to go get an ice cream, to visit the park, to go to the shops, and when the weather is warmer to have trips to the beach for a picnic. And central to any good home is food where we are blessed by our two fantastic cooks who make delicious meals which are constantly remarked upon by both residents and visiting family members. Nothing beats the delicious smell of home baking wafting through the home.

So if you want a warm friendly home where your loved one is more than just a number then come and visit us. You will always be welcome :)
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 29 Sep 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 27
Vacancy Yes
Respite bed available
Impending vacancy No
Premium Room Charges Some Rooms from $10.00/day up to $10.00/day as at 30 Aug 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 16 Aug 2022
Type Hours Per Week Status Details
Registered Nurse Yes Our Registered Nurse is wonderful. She is very experienced and supportive of residents and staff and are available if needed after hours.
Nurse Practitioner Yes We have a wonderful nurse practitioner who visits on a weekly basis. She is ably supported by a GP from Masterton Medical.
Healthcare Assistants/Caregivers Yes We have wonderful caring caregivers who work together as a brilliant team.
Physiotherapist Negotiable We are able to access a local Physiotherapist as required
Occupational Therapist Negotiable We are able to access a local occupational therapist as required
Activities Co-ordinator Yes Anne is our activities coordinator. She is very motivated to ensuring peoples interests are met. She works in conjunction with our manager Reece to ensure our residents recreational needs are met. We have our own van where we ensure there are outings Monday to Friday depending on the weather. We like people to get out and about as much as possible.
Hairdresser Yes We have a hairdresser who visits weekly. We also have a barber who visits regularly too for our men.
Podiatrist Yes Visits if requested.
Dietitian Negotiable We do not have an in house dietitian however they provide oversight for our seasonal menus. If specific needs arise we are able to access a local dietitian. Our cooks provide fantastic meals, the quality and taste of which have been commented on many times by family.
Accredited Visitors Yes We have the pleasure of a regular accredited visitor. We appreciate the way in which he joins in the life of the household.
Kaumatua Negotiable We do not have an in house kaumatua but will access the local Iwi to assist where requested or deemed necessary to maintain the cultural safety of an individual.
Chaplain/Spiritual Advisor Negotiable We do not have in house spiritual advisors but are able to access assistance from the local community where desired.
Other Personnel Negotiable We have a very good rapport with our district nurses who will call as required following a GP referral. Residents have easy access to their own GP.
Updated: 29 Sep 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes Available with a nurse referral.
Wound Care Yes We have a registered nurse with excellent skills in wound care management. If a wound nurse specialist is required we can access them via a nurse referral.
Diabetic Care Yes Available with a nurse referral.
Continence Advice Yes Available with a nurse referral.
Infection Control Yes Available with a nurse referral.
Psychiatric Care Yes Available with a nurse referral.
Other Specialties Yes Available with a nurse referral.
Updated: 29 Sep 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We provide respite care if you need a break.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Please ring for availability.
Updated: 29 Sep 2019
Feature Status Details
May Bring Own Furniture Yes We like people to bring their own furniture if possible, as we think this makes the room feel a ‘part of them’.
Single Rooms Yes Our rooms are spacious, especially in the older part of the home. It could even be said that there is some wasted space! High ceilings in the new rooms continue the theme.
Ensuite Yes We have five rooms with ensuites. As this is a large family home everyone is in close proximity to the bathroom facilitites.
Alcohol Permitted Yes We care for our residents as family members and cater for individual preferences and some have a sherry early evening or a drink of their choice.
Pets In Residence Yes Pets are great with the members of the household and they instinctively attach themselves to those who they know will like them. We currently have one cat.
Negotiate To Bring Own Pet Yes We will do our best to accomodate individual needs.
Phone Access In Own Room Yes Cordless phones are available and residents may have a connection in their own room if they wish (own cost).
Wifi Yes Free WIFI is available throughout the home.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes We believe we provide a comfortable environment for people of all ages.
Lounges/seating areas Yes We have two lounges, both with spacious verandas. The veranda areas are a very popular place for residents to spend time catching up on the day's conversation and events.
Gay / LGBT IQ Friendly Yes
Palliative Care Contract No Whilst we do not have a contract for palliative care, if any of our residents require terminal/palliative care we will do our best to care for them over this time.
Day Programme for day stay clients Yes We have day stay people who partake in our day programme. We know it can be difficult to blend into a larger group but we do all we can to make sure the transition is easy and harmless.
Outings Yes We have outings most days of the week, and whilst not everyone wants to go to the same place this is easily managed by taking turns.
Whanau Room No As we are a small family home and generally have high occupancy this leaves us with limited space to meet this need. We do however have great links within the community and would do our best to accommodate whanau
Residents Committee Yes We have monthly residents meetings.
Policy for management of challenging behaviour Yes This a requirement. We are happy to discuss our policy with you.
Confused Residents Yes Occasionally residents will become confused. Our caring staff are trained to manage this. However, we can not safely accommodate those who wander.
Smoking Permitted Yes In designated outdoor areas. Non smokers are also catered for.
Updated: 29 Sep 2019
Special Features
Special Features
We enjoy the informality and usual ‘comings and goings’ of a family home. A variety of things happen in the typical day, for example, on many days of the week friends with children drop in and spend time with us. Sometimes they join with us to play the games that our residents have taught them.

Individual interests and hobbies are encouraged in the home or out in the community.

We all contribute to the household, some enjoy the garden and have particular gardening interests, others enjoy helping with domestic tasks: setting the table, putting dishes away, folding the clothes etc and one member enjoys bringing in the wood for the coalrange. We like everyone to feel useful and valued.

We think that it is understandable that new residents need time to settle into new surroundings as we all come from different backgrounds, life experiences, values and beliefs. We aim to create a sense of harmony in the home.

The original rest home of 8 beds expanded to 14 beds in late 2002. In 2005 we expanded to 22 beds with a second lounge area, dining area, and bathroom. Our office is located in this new area. The new additions are sympathetic in style with the original building.

In 2010 we renovated and built a new wing onto an existing wing. We added 4 more bedrooms, which all have their own toilets, and one respite room now giving us 27 rooms.
Updated: 29 Sep 2019
Interests & Activities
Interests & Activities
Our residents have a variety of interests, which we encourage. Because we are small we are able to focus on individual preferences. Several residents are keen on doing crosswords and playing bingo; others enjoy the garden whilst others enjoy outings. A number are also keen readers. Many of the activities and interests revolve around the ‘comings and goings’ of the household

We have a car pool that we can call upon, so that when we go on outings it is often in the family car. If we are all going somewhere together we will use our own van.

The style of the home makes for easy movement and integration of activities. The kitchen is very accessible and lies at the heart of the house with an adjacent lounge. It is common for our visitors and friends to be invited to sit at the kitchen table and be offered a ‘cuppa’ and some home baking.

The home is set in an established ‘old world’ garden. We grow some of our own produce including strawberries, kiwi fruit and vegetables.
Updated: 29 Sep 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please see Reece for these details.
Staffing qualifications and details We have one Registered Nurse working a total of 5 days per week. Rebecca is an excellent nurse who gives expert care and advice to ensure our Residents health needs are met. Our caregivers are loved and appreciated by everyone. Their caring manner is shown in a number of ways e.g. if a resident requires hospitalisation staff will often visit in their own time. The staff are fantastic and really do care for those who live at the home, and always try their best to keep the residents happy and feeling useful.
Details about meals The meals are one of the features of the home. We have two fantastic cooks who prepare our home cooked meals which are regularly commented on by both residents and visiting family. We cater for individual dietary needs and peoples' likes and dislikes. This means that if someone doesn’t like broccoli they won't be served it, or if they prefer a cooked breakfast then this is no trouble at all. We have our hot meal at midday with home baking featuring at morning and afternoon tea times.
Updated: 29 Sep 2019
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Interpreter Yes We have access to an interpreter service
Maori - Te Reo Yes
Updated: 29 Sep 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Non denominational Yes
Updated: 29 Sep 2019
Location Distance Details
Public Transport 0.00 Km Public transport is not available. We arrange our own and will try to meet individual needs.
Shops 0.20 Km Kuripuni shopping centre , Pak n Save and The Warehouse are a short distance away. The main shopping centre is only a minutes drive away.
Mall 0.50 Km Masterton town centre (not a covered mall)
Parks 1.00 Km The park and lake in the town are popular places to visit.
Library 1.00 Km Reece collects and returns books for our residents. (We have a number of keen readers.) We are well known at the library.
Updated: 29 Sep 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 29 Sep 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.