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Clutha Views Lifecare & Village

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At a glance
Clutha Views Lifecare & Village
Rest Home
64 Essex Street
Balclutha 9230
Postal Address
Same as above
Southern (Otago)
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Judith McMillan
Heritage Lifecare
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Make your home at Clutha Views Lifecare

When it comes to everyday life, Clutha Views makes it easy with village, rest home, hospital, day care, respite and dementia care. The well-appointed rooms all look out onto sheltered courtyards or landscaped gardens and come complete with a 24-hour call system, WiFi and ensuites.

Part of the close-knit Balclutha community, Clutha Views is set amongst beautifully landscaped gardens, just a hop, skip and jump from the Balclutha shopping centre, where you’ll find all the essentials including a bank and pharmacy.

We offer everything from hairdressing to speech therapy, physiotherapy and SKY TV. We have a range of recreational activities including happy hour, board games, gardening, crafts and indoor bowls. Our facility van is also always on hand for outings.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 12 Dec 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Vacancy Yes
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 11 Aug 2022
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Nurse Practitioner Yes Clutha Views has a Nurse Practitioner visit fortnightly from Dunedin Hospital and is available by phone for advice if required.
Enrolled Nurse Yes Our Enrolled Nurses have many years of experience, maintain all their relevant competencies to practice and are of a great support to the Clutha Views team and residents.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist 2 Yes Clutha Views has trained staff to support the physiotherapist with range of movement exercises three times a week, with the physiotherapist visiting 2 hours per week and as required.
Occupational Therapist Negotiable As required.
Social Worker (on site) Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes At Clutha Views residents are provided with Activities from Monday to Friday. The activities programme includes activities that are recreational and social in nature as well as planned Van outings to places of interest in the local area. Our Activities programme has input from the Resident's meetings to ensure the activities provided are meaningful to the residents
Hairdresser Yes Our hairdresser visits every Monday afternoon and residents are welcome to make appointments to get their hair cared for. Residents are welcome to have their own private hairdresser come to Clutha Views and use our hairdressing salon.
Podiatrist Negotiable We arrange appointments for the residents to attend the podiatrist who comes to Balclutha and we will assist with transport when required
Dietitian Yes Dietician visits annually and as required for general advice and to oversee special needs. All menus are Dietitian approved.
Accredited Visitors Negotiable
Kaumatua Negotiable We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Clutha Views.
Chaplain/Spiritual Advisor Yes Clutha Views has visiting spiritual advisors from all denominations of the church. We hold weekly church services with a rotation of church leaders taking the service. Residents just need to ask and we will arrange individual spiritual care as required.
Other Personnel Yes Clutha Views has access to all services, such as email assistance, pharmacy, speech therapy, meal delivery and interpreter services. We are able to arrange for our residents if required.
Updated: 19 Jul 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes Continence Nurse Specialist from Dunedin Hospital as required.
Stomal Therapy Yes Stomal Therapist Nurse Specialist as required.
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes Referrals sent as required
Clinical Management Yes
Updated: 12 Dec 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome all enquiries.
Carer Support Yes We offer short stay, Carer support and day care. Please phone and we can discuss your needs and support you in caring for your family member.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 5 Oct 2018
Feature Status Details
May Bring Own Furniture Yes Rooms are fully furnished, and we encourage residents to personalise their own space, including a favourite chair, family photos, etc.
Single Rooms Yes Rooms are equipped with a personal heater, spacious showers, and Freeview TV access.
Alcohol Permitted Yes With consultation with the GP and senior nurse.
Phone Access In Own Room Yes
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes
Lounges/seating areas Yes Communal lounges are equipped with comfortable seating, piano, and televisions with DVD players. The area is large enough for residents to run meetings, invite guest speakers and partake in a variety of organised functions
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Whanau Room Yes With a family kitchenette.
Maori Kaupapa Yes
Residents Committee No We hold regular Residents meeting every month.
Family Committee No Family are invited to the residents' meetings which are held monthly. Care Home Manager has an open door policy.
Newsletter Yes Clutha Views has a Newsletter that comes out every June and December.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Rural Setting Yes Clutha Views has a beautiful panoramic outlook over the Balclutha township, Kaka Point and the Clinton hills.
Smoking Permitted Yes Smoking permitted in the designated (outdoor) area.
Semi-Secure Yes
Updated: 14 Jun 2019
Special Features
Special Features
The Clutha Views site has a local Four Square shop who takes weekly orders and free deliverery , accessibility ramps and safety grab rails, paraplegic toilets, smoke detectors with water sprinklers, and separate dining room and lounge facilities.

Situated in the beautiful Balclutha township, Clutha Views has magnificent landscape and vegetable gardens, with a BBQ area and a courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.
Updated: 19 Jul 2019
Interests & Activities
Interests & Activities
At Clutha Views residents are provided with Activities from Monday to Friday. The activities programme includes activities that are recreational and social in nature, and are designed for each individual at all levels of disability. Our Activities programme has input from the Resident's meetings to ensure the activities provided are meaningful to the residents and is aimed at keeping the body and mind stimulated.

We provide a library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano is also available in the main lounges.

Here are just some of the activities that occur on a regular basis:
Board games, cooking, quizzes, gardening, indoor bowls, crafts, dancing, parties, Happy Hour, workshops.

There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.
Updated: 17 Oct 2018
Additional Information
Additional Information
Topic Details
Staffing qualifications and details Clutha Views has qualified registered nurses and enrolled nurses on staff with competent enthusiastic Careerforce trained caregivers. The housekeeping and kitchen staff provide an excellent service to the facility.
Details about meals Clutha Views provides nourishing home cooked meals and home baked scones/ muffins for morning tea with biscuits and cake for afternoon tea.
Associated Complexes Clutha Views is part of the Heritage Lifecare Ltd group of aged care facilities.
Updated: 12 Dec 2016
Languages Spoken
Languages Spoken
Language Status Details
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Clutha Views can access an interpreter when required.
Malayalam Yes
Tamil Yes
Updated: 12 Dec 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested.
Updated: 5 Oct 2018
Location Distance Details
Shops 2.00 Km Clutha Views does have a Shuttle service available for independent and able residents which departs at 14:00 from the Resthome, down to the shops and returns at 15:00. A convenience store is also within walking distance from Clutha Views.
Parks 2.00 Km Naish Park in town has beautiful Rhododendrons and blossom trees along with well groomed gardens, an aviary and duck pond. The park is a great place for a picnic and the residents regularly go there for afternoon tea with the activities staff.
Library 2.00 Km Clutha Views has a library service from the public library monthly.
Updated: 19 Jul 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes Clutha Views currently has 3 staff enrolled and training to be Diversional Therapists.
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 11 Jan 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.