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Claire House

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Information Pack
At a glance
Vacancy
Yes
Name
Claire House
Category
Rest Home Care
Address
91 Prospect Terrace
Mt Eden
Auckland 1042
Postal Address
91 Prospect Terrace
Mount Eden
Auckland 1024
DHB
Auckland
Phone
(09) 630 6236
Mobile
0212090258
Email
View Email Address
Personnel
Manager
Glenda Kingsbeer - (09) 630 6236
Owner
Glenda Kingsbeer - (09) 630 6236
Photos
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Description
"CARING IN THE COMMUNITY"

Claire House is a well established boutique style aged care facility that provides residential care in the suburb of Mt. Eden located at 87 - 91, Prospect Terrace. It has been owner-operated since 1985. Comprising of 57 rest-home beds with 8 to 10 residents per wing, each wing having its own intimate lounge and dining area.

Claire House has a dedicated commitment by all staff members to provide the highest standard of support in the provision of premium quality, client focused, residential care. Clients live in an atmosphere that is as close as possible to a “home felt” environment and with close contact to the community around them.

We are a work placement training facility for health care assistants and diversion therapists.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 11 Mar 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 57
Vacancy Yes
accepting vacancies for one bedroom/ensuite with Juliette balcony
Impending vacancy Yes - vacancy in 4 weeks time
Premium Room Charges Some Rooms as at 20 Jul 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Oct 2020
Testimonials
Testimonials
Supplied on request by family members
Updated: 31 Mar 2014
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes 2 Registered Nurses
Healthcare Assistants/Caregivers Yes Long established friendly team of health care assistants - all with aged care qualifications who recieve ongoing education
Activities Co-ordinator Yes Long established Activites Co-ordinator with strong interpersonal skills
Hairdresser Yes In-house (6 weekly) or closeby across Dominion road
Podiatrist Yes In-house (6 weekly)
Dietitian Negotiable As necessary
Accredited Visitors Yes Dedicated Volunteers
Chaplain/Spiritual Advisor Yes In-house
Other Personnel Yes Allied Health Services Support, Maori Consultant, Family Advisor and Quality Consultant
Updated: 31 Mar 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Psychiatric Care Yes
Clinical Management Yes
Updated: 31 Mar 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
High Care Needs No Rest-home level care only.
Subsidised Yes
Private Paying Yes
Booking can be made in advance No Availability dependent.
Updated: 20 Jul 2020
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes All of our rooms have ensuite facilities.
Alcohol Permitted Yes Happy Hours throughout week
Pets In Residence Yes
Negotiate To Bring Own Pet No Currently cannot accomodate more pets
Phone Access In Own Room Yes Wireless phones in rooms
Wifi Yes
Resident can adjust heating in own room Yes Central heating throughout
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Attractive, well appointed
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes For long term residents.
Outings Yes Bus Rides, Small Shopping Groups.
Whanau Room Yes Within residents own individual bedroom.
Maori Kaupapa No Access to cultural support services.
Residents Committee No Regular resident satisfaction surveys. Monthly residents meeting.
Family Committee No Family Satisfaction Surveys, Family Advisor
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Designated smoking area.
Semi-Secure Yes Electronic Main Gate
Updated: 20 Jul 2020
Special Features
Special Features
The Houses are beautifully decorated through out with a guest house presentation. Some bedrooms have French doors leading onto Juliet balconies. The Houses are elegantly restored Mt. Eden Villas nestled in a large attractive gardens which have been developed over many years and are enjoyed by residents, staff and visitors alike. The Houses are close and accessible to all amenities including a shopping plaza.
Updated: 20 Jul 2020
Interests & Activities
Interests & Activities
Activity programme - to promote mobility and mental stimulus, volunteers, Breakfast in bed, Bingo, Bowls, Canine friends, Cards, Board games, Church, Classical Music, Art and Crafts, Dancing, Entertainers, Exercises, Games, Flower arranging, Happy Hour, Indoor Games, Library, bus rides, personal outings, nearby park, Parties, Quizzes, Reading, gardens, shopping, Sing-a-longs, TV, Videos , Entertainment
Updated: 20 Jul 2020
Additional Information
Additional Information
TopicDetails
Details about Meals Home cooked onsite, Winter and Summer menus, Vegetarian option, Residents food satisfaction surveys regularly maintained
Staffing Qualifications and Details Day Time Ratio - Heath care assistant: Residents (1:8), supported to complete NZQA qualifications. Trainee Students on work placement throughout year assisting health care assistants. Additional: Manager, 2 Registered Nurses, 1 Acitivities Co-ordinator assisted by trainee students throughout year, Kitchen Co-ordinator & Kitchen Staff, supported to complete NZQA qualifications. Cleaning staff, supported to complete NZQA qualifications. Laundry offsite, Gardening staff, Handyman, Recognized Volunteers throughout year, Office Administrator, HCA One-to-One support (arranged as necessary), Family Advisor
What's included in your fees and what's not Residents Information Guide provides all fee details and services provided/not provided - Emailed On Request
Updated: 20 Jul 2020
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Updated: 31 Mar 2014
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Monthly Church Services held inhouse
Christian Yes
Hindu Yes
Jewish Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 31 Mar 2014
Distances
Distances
LocationDistanceDetails
Public Transport 0.10 km Dominion Road Bus Stop
Shops 0.10 km Domion Road Shops
Mall 2.00 km St. Lukes - 1 stage
Parks 0.10 km Through back gate
Library 2.00 km Mt. Albert Library at St. Lukes and In-house mobile library
Updated: 31 Mar 2014
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Care Association New Zealand Yes
National Certificate in Community Support Services (Residential) Yes 3 healthcare assistants
Rest Home MOH Audit Report Available. Yes
Other details No 27 years owner operated facility providing premium quality client focused residential care
Care Association New Zealand Rest Home MOH Audit Report Available.
Updated: 11 Mar 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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