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Charles Upham

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At a glance
Vacancy
No
Care Apartment Vacancy
No
Name
Charles Upham
Category
Rest Home Care
Address
24 Charles Upham Drive
Rangiora
Rangiora 7400
Postal Address
24 Charles Upham Drive
Rangiora 7400
DHBS
Canterbury, Canterbury
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
David Cartwright - 03 310 8600
Owner
Ryman Healthcare - 03 366 4069
Clinical Manager
Madelyn Premacio
Other services
Media
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Visitors with limitations - please call us first
Winner: 2021 Trusted Brand Aged Care & Retirement Villages

Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Charles Upham Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care.

Providing the full range of living and care options is just one of Ryman’s points of difference.

We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award seven times. And we’ve been awarded the gold medal six times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Charles Upham, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Charles Upham Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 17 Sep 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 40
Vacancy No
No beds available
Impending vacancy No
Premium Room Charges Yes as at 21 Oct 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Jan 2022
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 27
Care Apartment Vacancy No
1 care apartment available
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Jan 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager, who overviews the clinical care of all residents in the resthome.
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes We have dedicated Activities Coordinators in the Care Centre who work five days per week and deliver a wide range of activities for the residents to participate in should they wish.
Hairdresser Yes We have a fully equipped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Other Personnel Yes We welcome visitors to our Care Centre and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 17 Sep 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Updated: 17 Sep 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes All our rooms have full ensuites
Alcohol Permitted Yes We host happy hours each week.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Lounges/seating areas Yes
Cafe Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Semi-Secure Yes We also offer secure care in our specialized dementia unit
Updated: 17 Sep 2021
Special Features
Special Features
Charles Upham offers the full continuum of care within its beautiful retirement village.

Not only can you access resthome level care but we also have hospital level services available in a well appointed hospital wing with 24 hour registered nursing care available.

We also offer speciallised services within our dementia care unit. This unit is purpose built and offers excellent care and services delivered by compassionate and well trained staff.
Updated: 17 Sep 2021
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Big print books, Billiards, Bingo, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Electric beds, Entertainers, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Mah Jong, Massage, Movies, , Music, Newspaper reading, Outings, Pool, Quizzes, Reflexology, Shopping, Sing-a-longs, Sky TV, Spa, Swimming
Updated: 17 Sep 2021
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Information Yes If English is your second language we will endeavor to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Updated: 17 Sep 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 17 Sep 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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