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CHT Royal Oak

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CHT Royal Oak
Rest Home Care
23A Mt Smart Rd
Royal Oak
Postal Address
23A Mt Smart Road, Royal Oak
(09) 636 6211
(09) 636 6210
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Sharmila Devaraj - 09 636 6211
CHT Healthcare Trust - 09 522 4585
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The peaceful garden atmosphere at CHT Royal Oak Home provides a relaxing and private sense of home for residents who can also enjoy close proximity to local shops, churches, public transport and Cornwall Park.

CHT Royal Oak’s design is centred around four suites of 10 modern spacious bedrooms with direct access to outdoor areas from each bedroom. All suites have a dedicated living room area and kitchenette.

CHT is a leading provider of residential care with over 50 years experience and a proud history of innovative facility design and service delivery.

CHT provides quality care in your community.

As an independent healthcare trust, CHT focuses all energy and resources into caring for residents, their families and communities.

Amenities provided:

• Gardens
• Outdoor seating spaces
• BBQ area
• Shared lounge spaces
• Shared dining room
• Activities programme
• Organised outtings
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 27 Jun 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 40
Vacancy Yes
Please contact Sharmila for further information.
Impending vacancy Yes - No vacancy
Additional Room CostsSome Rooms
Updated: 22 Jun 2018
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable We are able to utilise the services of ADHB Nurse Specialists
Registered Nurse Yes We have four registered nurses many of whom have been with us for a number of years. Faith Deguerio is our clinical co-ordinator and does a wonderful job of ensuring our residents clinical as well as emotional needs are met
Healthcare Assistants/Caregivers Yes We have a very stable wonderful group of healthcare assistants who are all required to complete the age care education programme (ACE)
Physiotherapist Yes Our physiotherapist comes in once a week for two hours.
Own Social Worker Negotiable Through ADHB
Diversional Therapist No We have our occupational therapist and activities co-ordinator
Activities Co-ordinator Yes We have two activities co-ordinators who brings to the position a positive and enthusiastic approach to encourage participation
Hairdresser Yes Our hairdresser has also been with us for a number of years (14). Kathryn comes to Royal Oak on a weekly basis on a Tuesday and is very popular with our residents
Podiatrist Yes We use Healthy Steps podiatrists and they come to Royal Oak on an eight weekly cycle.
Dietitian Negotiable We have access to a dietitian that we use when required.
Accredited Visitors Negotiable We have a large number of volunteers that we are fortunate enough to have that visit our facility. These include many different church organisations, singalongs,massages, foot spas and dog visits. All volunteers undertake volunteer training .
Kaumatua Negotiable We have access to Kaumatua as and when required.
Chaplain/Spiritual Advisor Yes We have a large number of different church groups that visit our facility. Some do one on one with our residents while some have church services. As our residents are different so too are the services offered.
Other Personnel Yes Graham the maintenance man is also a welcome person once a week. Shilpa our cook for the past 2 years is well liked as her food is excellent and she really cares about getting it right. Our residents will vouch for this.
Updated: 6 Sep 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes
Psychiatric Care Yes
Tracheotomy Care Yes
Gerontological Care Yes
Urology Yes
Community Health Yes
Clinical Manager Yes
Updated: 31 Jan 2012
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We occasionally are able to take a respite resident but we do not hold a bed for this purpose.
Carer Support Yes We occasionally are able to take a carer support person but agian we do not hold a bed for this purpose.
Subsidised Yes We do not differentiate
Private Paying Yes Again we do not differentiate
Booking can be made in advance Yes We do have a waiting list
Updated: 20 Mar 2013
Under 65 yrs with Disability Yes With Taikura Trust and Auckland District Health Board.
Day Care Yes We generally do day care for residents that will eventually be coming into full time care with us as it can help with the transition from home to resthome.
Whanau Room Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes The rooms are big enough to take a double bed or two single beds and use the other room as a lounge.
Ensuite Yes Ensuites are shared between two residents. The ensuite is in the middle and has a locking system to ensure privacy.
May Bring Own Furniture Yes We encourage our residents to create a room that has their individuality stamped on it. We are however mindful of keeping the room clutter free. Items such as personal bed spreads are always welcome.
Alcohol Permitted Yes Everything in moderation
Pets In Residence Yes we currently have two budgies and a worm farm
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes We also have a phone for resident's use in each suite.
Resident can adjust heating in own room No We have underfloor heating
Maori Kaupapa Yes Available to us when required
Residents Committee Yes We have a resident representative and monthly meetings. Families are encouraged to attend with residents. Minutes of the meetings are available to read in each suite
Newsletter Yes Available every three months.
Policy for management of challenging behaviour Yes As per CHTs policy
Confused Residents Yes We have some residents with dementia. However all our residents are assessed reguarly and if a different level of care is assessed as being needed this is actioned.
Lounges/seating areas Yes Each suite has its own lounge. There are four seperate lounges.
Outings Yes CHT has a 12 seater bus and we are allocated days for trips. Approximately every six working days we have trips leaving from our facility both in the morning and afternoon.
Smokers Room No Smokers have access to an outside area dedicated for smoking.
Smoking Permitted Yes Outside in the smokers area.
Semi-Secure No We have an alert bracelet system which is connected to our call bell system. If a resident is not safe to go for a walk outside of the facility by themselves we monitor their activity by using the bracelet sysytem.
Sprinklers Yes This is a purpose built system and has a very safe fire alarm system with full sprinker cover.
Audit report available Yes Audit reports are available online through the Ministry of Health website
Updated: 16 Jan 2015
Special Features
Special Features
Our purpose built facility of 10years is all on one level. Each bedroom has a sliding door that allows the resident to walk outside and enjoy the gardens. We are a short walk to Royal Oak Mall.
Updated: 16 Jan 2015
Interests & Activities
Interests & Activities
Through our Activity programme we incorporate the following activities: Aromatherapy, Art, Bingo, Board games, Bowls, Cards, Care and Craft, Entertainment, Exercises, Flower arranging, Games, Happy Hour, Indoor Games, Jigsaw, Library, Newspaper reading, Outings, Park, Shopping, Sing-a-longs and Videos.

We also have a resident advocate available for the residents to discuss any concerns with and have close links with Age Concern, Alzheimer's Society, Blind Foundation, Communicare and the Stroke Group.

Onsite we have a BBQ for use in warmer weather and a lovely garden. Resident's also enjoy Sky TV for indoor entertainment and our library also has an assortment of big print books for those that enjoy a read. Library books are also available from the local public library which visits every three weeks.

We have many visits from children and also canine friends which is enjoyed by all. Pastoral care is also provided - please refer to religious affiliations sections below.

We also have a digital camera to record the various activities and goings on at Royal Oak.

Updated: 17 May 2010
Additional Information
Additional Information
Details re Meals We sub-contract our meal preparation to Medirest. All meals are cooked on site and residents have input into the menu.
Staffing Details We have a Registered Nurse on from 0800 to 2000 each day. It is a 24 hour staffed facility. Many of our staff are long serving.
Associated Complexes We belong to a larger organisation called CHT. Should our residents require private hospital care St Johns Hospital is available close by.
Fees Details/Fees Do Not Include Fees include pharmac funded medications, Doctor visits authorised by R/N on site, Continence products. Fees do not include hairdresser, podiatrist,aromotherapist, outside recreational activities such as communicare & stroke club.
Updated: 15 Oct 2012
Languages Spoken
Languages Spoken
Arabic Yes
Cantonese Yes
Chinese Yes
Croatian Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Interpreter Yes
Korean Yes
Malayalam Yes
Maori - Te Reo Yes
Punjabi Yes
Samoan Yes
Sign Language Yes
Tamil Yes
Tongan Yes
Updated: 20 Mar 2013
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Roman Catholic Yes
(Other comments) Yes We encourage resdients to particiapte in the many church based activities that are available. However it is not a requirement that you attend or that you are a Christian to enter into our care facility.
Updated: 31 Jan 2012
Public Transport 0.50 km We are on Mt Smart Road close to the Royal Oak Roundabout. There are buses going to Onehunga or buses going into town.
Shops 0.50 km Ollies Ice Cream is on the same side of the road
Mall 0.50 km Royal Oak Mall shopping centre.
Parks 0.50 km Cornwall Park / One Tree Hill is also within walking distance.
Library 2.00 km Onehunga or Three Kings Public Library. We have a visiting library service come to the rest home every 3 weeks.
Updated: 31 Jan 2012
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
New Zealand Aged Care Association (NZACA) Yes CHT is committed to maintaining a high standard and our C.E.O. is a member on the board of the N.Z. Aged Care Assocation
Rest Home MOH Audit Report Available. Yes We were audited by MOH in November 2007 and again in September 2011. Both times we aceived four years certification which is a credit to all staff at Royal Oak Rest Home. Our next full certification will be in September/October 2015.
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 16 Jan 2015