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Bupa Te Whanau Care Home - Resthome

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Information Pack
At a glance
Vacancy
Yes
Name
Bupa Te Whanau Care Home
Category
Rest Home Care
Address
603 Queen Street
Horowhenua
Levin 5510
Postal Address
PO Box 213, Levin 5540
DHB
MidCentral
Phone
(06) 368 1081
Fax
(06) 368 2212
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Shani McKee - (06) 368 1081
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Brochure June 2014 Brochure June 2014 Brochure June 2014
Description
Te Whanau Rest Home and Hospital has an excellent reputation for providing a very high standard of care, in lovely, nurturing surroundings. The hospital was built in 2005 and is connected to the rest home, which has been extensively remodelled and refurbished.

Te Whanau is modern, light, cheerful and comfortable. The gardens and courtyard provide lovely views from inside, as well as sunny, peaceful places to sit outside.

Te Whanau is close to Levin's many shops and services. Our mobility van is out and about each day, so it's easy to get a ride to town or it's a pleasant walk.

Te Whanau is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsYes
Updated: 17 Mar 2014
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care24
Long term vacancyYes
Short term vacancyYes
Please feel free to call Shani McKee, Care Home Manager or come in and discuss the personalised care your loved one requires.
Impending vacancyYes
Updated: 20 Feb 2017
Testimonials
The caring attentiveness, individuality, welcome and kindness to mum and other residents is excellent.

Lovely home, Well Cleaned and good Staff.

Lovely Atmosphere.

I appreciate living in “Care” as opposed to living alone.

Staff are very kind.
Updated: 17 Mar 2014
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Available by referral
Occupational Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits monthly or on request.
Dietitian Yes All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Weekly visits.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call.
Updated: 10 Oct 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage resident's needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes
Tracheotomy Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes Yes we are able to manage all continence needs.
Community Health Yes Yes, we link with community health professionals as required.
Clinical Manager Yes Our Clinical Manager works closely with the Registered Nurses and Caregivers to ensure excellent and seamless care.
Other Nursing Specialities Yes Available as required.
Psychologist Yes We make referrals for visits by community specialist as required.
Psychiatrist Yes We make referrals for visits by community specialist as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 31 Oct 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes A subsidy may be available.
Private paying service Yes We welcome people who are self funding
Updated: 31 Oct 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Suit Couple) Yes Large double room available
Ensuite Yes Most rooms have shared en suites between two rooms.
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You ar welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room No Our home is centrally heated with underfloor heating.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents & Relatives Association.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Smoking is permitted in the designated area.
Sprinklers Yes Te Whanau meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health & Disability Standards is available on our web site. Te Whanau Care Home is proud to hold a four year certification.
Updated: 31 Oct 2014
Special Features
Te Whanau is surrounded by gardens and large lawns in quiet, peaceful surroundings. Within the home, it is light with wide corridors and a choice of comfortable lounge areas to just sit quietly and make a cup of tea or if you want, join in with the activities programme.

Bupa has no shareholders so all surpluses are reinvested into our care homes.

Bupa Care Services is a New Zealand company, part of the Bupa group, based in the UK. We are a private company, with no shareholders. As such, our primary concern is for our residents, with surpluses reinvested to enable Bupa to continually enhance our care.

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives –so trust is intrinsic to the way we work.
Updated: 6 Oct 2014
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Visitors are always welcome.
Updated: 31 Oct 2014
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Te Whanau Care Home meets all recommende staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 10 Oct 2014
Languages Spoken
LanguageStatusDetails
Chinese Yes
English Yes
Filipino Yes
Interpreter Yes We are happy to access this service if needed.
Maori - Te Reo Yes
Tongan Yes
Updated: 17 Mar 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Methodist Yes
Presbyterian Yes
Salvation Army Yes
(Other comments) Yes We respect all residents religious and spiritual beliefs.
Updated: 17 Mar 2014
Distances
LocationDistanceDetails
Public Transport   Buses, Trains, Taxi's
Shops 0.50 km Main shopping
Mall 0.50 km In main shopping area
Parks 1.00 km 3 main parks in Levin
Library 0.50 km In main shopping area
Updated: 17 Mar 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
Other details Yes Many staff have completed fundamentals in palliative care.
CareerForce Rest Home MOH Audit Report Available.
Updated: 15 Oct 2014

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