Jump to Content

Search our directory

Bupa Te Whanau Care Home - Resthome

Send me an
Information Pack
At a glance
Vacancy
Yes
Name
Bupa Te Whanau Care Home
Category
Rest Home Care
Address
603 Queen Street
Levin
Levin 5510
Postal Address
PO Box 213
Levin 5540
DHB
MidCentral
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Michelle Corskie - (06) 368 1081
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
Tap to view all photos 1/10

You need Adobe Reader to view PDF files.

Preview File Description
Brochure June 2014 Brochure June 2014 Brochure June 2014

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you’re unwell or recently returned from overseas)
Te Whanau Care Home has an excellent reputation for providing a very high standard of care, in lovely, nurturing surroundings. The hospital was built in 2005 and is connected to the rest home, which has been extensively remodelled and refurbished.

Te Whanau is modern, light, cheerful and comfortable. The gardens and courtyard provide lovely views from inside, as well as sunny, peaceful places to sit outside.

Te Whanau is close to Levin's many shops and services. Our mobility van is out and about each week, so it's easy to get a ride to town or it's a pleasant walk.

Te Whanau is part of the Bupa group of rest homes, hospitals, and retirement villages. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 17 Aug 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 18
Vacancy Yes
Please feel free to call Michelle Corskie, Care Home Manager or come in and discuss the personalised care your loved one requires.
Impending vacancy No
Premium Room Charges Some Rooms as at 16 Mar 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Nov 2021
Testimonials
Testimonials
The caring attentiveness, individuality, welcome and kindness to mum and other residents is excellent.

Lovely home, Well Cleaned and good Staff.

Lovely Atmosphere.

I appreciate living in “Care” as opposed to living alone.

Staff are very kind.
Updated: 17 Aug 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Nurse Practitioner Yes We have a Nurse Practitioner that provides clinical care to our residents that choose to transfer to our Care Home Medical Provider.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Available by referral
Occupational Therapist Yes As required, by referral.
Diversional Therapist Yes Our activites team is lead by an experienced Diversioanl Therapist, she works 27 hours per week
Activities Co-ordinator Yes We have an Activities Assistant. Our programme incorporates one-to-one activities, group sessions and community outings. We have activities every day.
Hairdresser Yes Our hairdresser visits weeklyand provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits bi-monthly or on request.
Dietitian Yes All menus are dietitian approved. Our dietitian is available by referral for specific advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Weekly visits.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed.
Updated: 11 Aug 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Bariatric (Care of the very overweight) Yes We can cater for bariatric residents, we have bariatric hoist and bed.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage resident's needs and provide a range of products with visits by community nurse specialist on request.
Tracheotomy Care Yes Our staff are competent at managing tracheostomy. Annual training and competency assessment are undertaken by qualified nurses.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Community Health Yes Yes, we link with community health professionals as required.
Clinical Management Yes Our Clinical Manager works closely with the Registered Nurses and Caregivers to ensure excellent and seamless care.
Other Specialties Yes Available as required.
Updated: 11 Aug 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes A subsidy may be available.
Private Paying Yes We welcome people who are self funding
Booking can be made in advance Yes According to bed availability.
Updated: 17 Aug 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes
Rooms suitable for a couple Yes Large double room available
Connecting Rooms Yes Our single rooms are connected with a shared ensuite, we may have connecting rooms available for couples, relatives.
Ensuite Yes Most rooms have shared en suites between two rooms. Some have own ensuite at extra cost.
Alcohol Permitted Yes We have happy hour each week.
Pets In Residence Yes We currently have cat named Harley.
Negotiate To Bring Own Pet Yes We are happy to discuss options.
Phone Access In Own Room Yes You ar welcome to have a phone and internet installed at your own cost.
Wifi Yes Resident wifi is available on request.
Resident can adjust heating in own room Yes Our home is centrally heated with heating in most rooms, we do however have some rooms with panel heating and individual thermostats.
Cater for under 65 yrs with Disability Yes We can provide care for under 65 years requiring hospital level care. Any special needs can be discussed prior to admission.
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents & Relatives Association.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted Yes Smoking is permitted in the designated area.
Updated: 11 Aug 2021
Special Features
Special Features
Te Whanau is surrounded by gardens and large lawns in quiet, peaceful surroundings. Within the home, it is light with wide corridors and a choice of comfortable lounge areas to just sit quietly and make a cup of tea or if you want, join in with the activities programme.

Bupa has no shareholders so all surpluses are reinvested into our care homes.

Bupa Care Services is a New Zealand company, part of the Bupa group, based in the UK. We are a private company, with no shareholders. As such, our primary concern is for our residents, with surpluses reinvested to enable Bupa to continually enhance our care.

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives –so trust is intrinsic to the way we work.
Updated: 17 Aug 2021
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Visitors are always welcome.
Updated: 17 Aug 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Te Whanau Care Home meets all recommende staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Updated: 17 Aug 2021
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
English Yes
Filipino Yes
Interpreter Yes We are happy to access this service if needed.
Maori - Te Reo Yes
Tongan Yes
Updated: 17 Aug 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Methodist Yes
Presbyterian Yes
Salvation Army Yes
(Other comments) Yes We respect all residents religious and spiritual beliefs.
Updated: 17 Aug 2021
Distances
Distances
Location Distance Details
Public Transport Buses, Trains, Taxi's
Shops 0.50 Km Main shopping
Mall 0.50 Km In main shopping area
Parks 1.00 Km 3 main parks in Levin
Library 0.50 Km In main shopping area
Updated: 17 Aug 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Other details Yes Many staff have completed fundamentals in palliative care.
Updated: 17 Aug 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

966