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Bupa Merrivale Care Home

At a glance
Vacancy
Yes
Name
Bupa Merrivale Care Home
Category
Rest Home
Address
1 Winger Crescent
Kamo
Whangārei 0112
Postal Address
1 Winger Crescent
Kamo
Whangārei 0112
Region
Northland
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Karen Duncan - (09) 435 3388
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
gallery image 1
Tap to view all photos 1/9
Living at Merrivale Rest Home is about continuing an active life with people who really care about your comfort and well-being. It's a happy place with a great atmosphere. Our gardens are also being beautifully landscaped as part of this project.

We welcome friends and family at any time.

At Merrivale, our residents also enjoy getting out and about in the Bupa van. We are close to Kamo Village shops and a regular van ride away from central Whangārei. There’s always something happening at Merrivale, and our residents can choose whether they get involved in the range of activities on offer, or just enjoy some quiet time.

We look forward to welcoming new residents and making them part of the warm family environment that is Merrivale Care Home. We will continue to provide rest home level care.


We would be delighted to have the opportunity to talk with you about our care. Please phone Karen Duncan, our General Manager, or feel free to drop in at any time.

For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 2 Feb 2015

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 26
Vacancy Yes
Permanent residency
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $5.00/day up to $20.00/day as at 09 Oct 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 4 Nov 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Social Worker (on site) Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every week, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes All denominations.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.

Updated: 13 Oct 2014

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Palliative Care (Contracted) Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis.
Wound Care Yes We work together with GPs and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Spinal Injuries Care Yes Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Primary Rural Health Care Yes
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our manager is a registered nurse.
Other Specialties Yes Available as required.

Updated: 22 Aug 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.

Updated: 17 Jul 2014

Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes
Shared Rooms Yes only if requested
Rooms suitable for a couple Yes
Ensuite Yes Hospital Level of Care only
Alcohol Permitted Yes
Pets In Residence Yes Resident cat called Lily.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Wifi Yes Requires notification
Resident can adjust heating in own room No We have heating and air conditioning acorss the facility
Cater for under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whānau Room Yes We have areas available where residents and their families can spend quiet time together.
Māori Kaupapa Yes We respect all cultures.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted No Smoke free environment
Semi-Secure Yes

Updated: 22 Aug 2024

Special Features
Special Features
At Merrivale we encourage and assist our residents so that they can lead a healthy, active lifestyle, maintaining outside interests and activities.

Updated: 1 Feb 2024

Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Updated: 17 Jul 2014

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Merrivale meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.

Updated: 17 Jul 2014

Languages Spoken
Languages Spoken
Language Status Details
English Yes
German Yes One fluent German speaking resident.
Māori - Te Reo Yes Some maori speaking staff

Updated: 9 Jul 2009

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes Monthly interdenominational service on site.

Updated: 9 Jul 2009

Distances
Distances
Location Distance Details
Public Transport 0.20 Km Bus service from Kamo village. Taxi service available at the door. Mobility taxi available with wheelchair access.
Shops 0.20 Km At Kamo village
Mall 0.60 Km In central Whangārei
Parks 0.20 Km Several parks in the Kamo area
Library Branch library at Kamo. Mobile library service to Merrivale including a range of large print books. Videos can be hired locally.

Updated: 22 Aug 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 13 Oct 2014


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.