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Bupa Merrivale Care Home

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Information Pack
At a glance
Vacancy
No
Name
Bupa Merrivale Care Home
Category
Rest Home Care
Address
1 Winger Crescent
Kamo 0112
Northland
Whangarei
DHB
Northland
Phone
(09) 435 3388
Fax
(09) 435 3382
Mobile
0274078766
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Katrina Symonds - (09) 435 3388
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Merrivale Care Home Merrivale Care Home Merrivale Care Home
Description
Living at Merrivale Rest Home is about continuing an active life with people who really care about your comfort and well-being. It's a happy place with a great atmosphere. Our gardens are also being beautifully landscaped as part of this project.

We welcome friends and family at any time.

At Merrivale, our residents also enjoy getting out and about in the Bupa van. We are close to Kamo Village shops and a regular van ride away from central Whangarei. There’s always something happening at Merrivale, and our residents can choose whether they get involved in the range of activities on offer, or just enjoy some quiet time.

We look forward to welcoming new residents and making them part of the warm family environment that is Merrivale Care Home. We will continue to provide rest home level care.


We would be delighted to have the opportunity to talk with you about our care. Please phone Ann McAteer, our Care Home Manager, or feel free to drop in at any time.

For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 2 Feb 2015
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care23
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 20 Feb 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every week, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes All denominations.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 13 Oct 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Primary Rural Health Care Yes
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 17 Jul 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes Subsidy may be available.
Private paying service Yes We welcome people who are self funded or have insurance cover.
Updated: 17 Jul 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Shared) Yes only if requested
Rooms (Suit Couple) Yes
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes Resident cat called Stanley.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room No We have heating and air conditioning acorss the facility
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Only in the smoking area.
Semi-Secure Yes
Sprinklers Yes Merrivale meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health & Disability Standards is available on our website. Merrivale is proud to achieve 4 year certification.
Updated: 10 Oct 2014
Special Features
At Merrivale we encourage and assist our residents so that they can lead a healthy, active lifestyle, maintaining outside interests and activities.

The environment at Merrivale is warm and friendly, and we respect the rights and individuality of each and every resident.

Since May 2004 Merrivale has provided a community day-care service, where people are brought in from their own homes and provided with a stimulating and meaningful programme of activities. Entry is free and accessed by referral from the Northland DHB Needs Assessment Service.

*****

Merrivale Rest Home is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.
Updated: 11 Nov 2009
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 17 Jul 2014
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Merrivale meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 17 Jul 2014
Languages Spoken
LanguageStatusDetails
English Yes
German Yes One fluent German speaking resident.
Maori - Te Reo Yes Some maori speaking staff
Updated: 9 Jul 2009
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes Monthly interdenominational service on site.
Updated: 9 Jul 2009
Distances
LocationDistanceDetails
Public Transport 0.20 km Bus service from Kamo village. Taxi service available at the door. Mobility taxi available with wheelchair access.
Shops 0.20 km At Kamo village
Mall 0.60 km In central Whangarei
Parks 0.20 km Several parks in the Kamo area
Library   Branch library at Kamo. Mobile library service to Merrivale including a range of large print books. Videos can be hired locally.
Updated: 9 Jul 2009
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
CareerForce Registered Retirement Village? Rest Home MOH Audit Report Available. RVA (Retirement Villages Association of New Zealand (Inc))
Updated: 13 Oct 2014

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