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Bupa Fergusson Care Home - Rest Home

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At a glance
Name
Bupa Fergusson Care Home
Category
Rest Home Care
Address
654 Fergusson Drive
Upper Hutt 5018
Upper Hutt
DHB
Hutt Valley
Phone
(04) 528 7689
Fax
(04) 528 7604
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Eloise Yniesta - (04) 528 7689
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Brochure June 2014 Brochure June 2014 Brochure June 2014
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Description
You can be sure of companionship, comfort and security at Fergusson Care Home.

We offer modern, comfortable living built around sunny, sheltered courtyards and lovely gardens. We're right in the heart of Upper Hutt - within walking distance to shops, close to Upper Hutt City, banks, the town library, post office and RSA. There's a bus stop at our front door and we're close to the railway station.

Fergusson is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

To find out more, please visit the Bupa link.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsYes
Updated: 27 Mar 2014
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care53
Updated: 17 May 2017
Testimonials
Good company, good staff, lovely room.

Overall my mother receives excellent care from the nurses & caregivers, they look after her needs & put up with & tolerate her foibles.

Brilliant staff in ALL areas, treasure them.

Having known this home for more than 4 years we've noticed the great improvement since Bupa has been responsible for the care.

Good company, lovely concerts, good carers, lovely comfortable rooms.

Good communication & personal friendliness of staff.

The staff are friendly, bright, caring, understanding & approachable.

Family & friends always impressed by the care & personal attention given by all staff. There is a general atmosphere of warmth, friendliness & personal attention given by the staff. There is a general atmosphere of warmth & attention to personal needs that stands out.

Staff efficient, they work very hard. For me it's home from home. Overall a very enjoyable environment.
Updated: 27 Mar 2014
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Kevin Strong Anglican Minister & resident advocate, & Betty Watt Resident support.
Other Personnel Yes A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call.
Updated: 30 Oct 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Clinical Manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 30 Oct 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 15 Jul 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes We have nicely appointed single rooms.
Ensuite Yes Rooms have either full ensuite or toilet and handbasin area
May Bring Own Furniture Yes Residents are welcome to personalise their room. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under floor heating, that can be adjusted in sections of the care home.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Smoking is permitted in the designated area.
Sprinklers Yes Fergusson meets all NZ Fire Services regulations.
Audit report available Yes Audit report for the Health and Disability Standards is available on our website.
Updated: 30 Oct 2014
Special Features
Fergusson Rest Home and Hospital is proud of its enviable reputation for excellent care and support to both families and residents. It has wide, light corridors surrounding courtyards which capture the sun in the summer and protection from the wind in the winter with lovely garden areas for the avid gardener.

Fergusson Rest Home and Hospital is owned by Bupa Care Services, one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our specialty. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

Buapa has no shareholders so all surpluses are reinvested into our care homes.

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives –so trust is intrinsic to the way we work.



Updated: 13 Oct 2014
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 15 Jul 2014
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Fergusson meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 15 Jul 2014
Languages Spoken
LanguageStatusDetails
English Yes
Filipino Yes
Interpreter Yes We are happy to access this service as needed.
Russian Yes
Samoan Yes
Updated: 27 Mar 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Services are held in our chapel area.
Inter denominational Yes
Non denominational Yes
Roman Catholic Yes Service held the last Thursday of the month
(Other comments) Yes We respect and cater for all individual residents spiritual and religious beliefs.
Updated: 30 Oct 2014
Distances
LocationDistanceDetails
Public Transport 0.01 km Bus stop at front door.
Shops 0.10 km Local dairy, hairdresser, fish & chip shop across the road.
Mall 2.00 km In centre of Upper Hutt CBD.
Parks 1.00 km Surrounded by several nearby parks.
Updated: 27 Mar 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes
CareerForce Rest Home MOH Audit Report Available.
Updated: 27 Mar 2014

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