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Bupa Fergusson Care Home - Rest Home

At a glance
Vacancy
No
Name
Bupa Fergusson Care Home
Category
Rest Home
Address
654 Fergusson Drive
Trentham
Upper Hutt 5018
Postal Address
Same as above
Region
Hutt Valley
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Paula Nichols-Cox - (04) 528 7689
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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At Bupa Fergusson Care Home, we pride ourselves on our welcoming, sociable environment. Our goal and commitment to you is to help you live the best life possible, supported physically, emotionally and socially and to be as independent as you wish.You can be sure of companionship, comfort and security at Fergusson Care Home.

We offer comfortable living built around sunny, sheltered courtyards and lovely gardens. We are situated very conveniently next to Quinns and very close to several coffee shops. Upper Hutt is a short drive away with its extensive range of shops, banks, library, post office and RSA. For convenience there is a bus stop for family and friends to visit if they do not drive.

We pride ourselves on our experienced, caring and stable staff. Fergusson Care Home has 24 hour Registered Nurse coverage and a GP on call for consultation 24/7.

Our kitchen provides healthy and appealing meals cooked on site as well as catering for our many events, which includes Happy Hours every Friday!

Fergusson is part of the Bupa group of rest homes, hospitals, and retirement villages. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

You can be sure of individual attention from our kind staff who understand that little things make a difference. They’ll support you in every way to maintain your contact and communications with family and friends who may not live close by through video calls and social media.

We make the effort to understand each resident’s likes and dislikes, and we build our care around these, letting your preferences shape your day. We encourage our residents to decorate their rooms with furniture and treasured memories from their homes. At Fergusson Care Home we live our Bupa Purpose every day: Longer, Healthier, Happier Lives.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 27 Mar 2014

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 53
Vacancy No
Please feel free to contact us and place your name on the waiting list, or make an appointment to come and visit.
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms as at 02 Oct 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 11 Oct 2024

Testimonials
Testimonials
Good company, good staff, lovely room.

Overall my mother receives excellent care from the nurses & caregivers, they look after her needs & put up with & tolerate her foibles.

Brilliant staff in ALL areas, treasure them.

Having known this home for more than 4 years we've noticed the great improvement since Bupa has been responsible for the care.

Good company, lovely concerts, good carers, lovely comfortable rooms.

Good communication & personal friendliness of staff.

The staff are friendly, bright, caring, understanding & approachable.

Family & friends always impressed by the care & personal attention given by all staff. There is a general atmosphere of warmth, friendliness & personal attention given by the staff. There is a general atmosphere of warmth & attention to personal needs that stands out.

Staff efficient, they work very hard. For me it's home from home. Overall a very enjoyable environment.

Updated: 27 Mar 2014

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Kevin Strong Anglican Minister & resident advocate, & Betty Watt Resident support.
Other Personnel Yes A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call.

Updated: 30 Oct 2014

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Spinal Injuries Care Yes Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our Clinical Manager is a registered nurse.
Other Specialties Yes Available as required.

Updated: 30 Oct 2014

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.

Updated: 15 Jul 2014

Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their room. We understand the importance of making it feel like home.
Single Rooms Yes We have nicely appointed single rooms.
Ensuite Yes Rooms have either full ensuite or toilet and handbasin area
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under floor heating, that can be adjusted in sections of the care home.
Cater for under 65 yrs with Disability Yes We discuss your special needs prior to admission.
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whānau Room Yes We have areas available where residents and their families can spend quiet time together.
Māori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted Yes Smoking is permitted in the designated area.

Updated: 30 Oct 2014

Special Features
Special Features
Fergusson Rest Home and Hospital is proud of its enviable reputation for excellent care and support to both families and residents. It has wide, light corridors surrounding courtyards which capture the sun in the summer and protection from the wind in the winter with lovely garden areas for the avid gardener.

Updated: 1 Feb 2024

Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Updated: 15 Jul 2014

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Fergusson meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.

Updated: 15 Jul 2014

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Interpreter Yes We are happy to access this service as needed.
Russian Yes
Samoan Yes

Updated: 27 Mar 2014

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Services are held in our chapel area.
Inter denominational Yes
Non denominational Yes
Roman Catholic Yes Service held the last Thursday of the month
(Other comments) Yes We respect and cater for all individual residents spiritual and religious beliefs.

Updated: 30 Oct 2014

Distances
Distances
Location Distance Details
Public Transport 0.01 Km Bus stop at front door.
Shops 0.10 Km Local dairy, hairdresser, fish & chip shop across the road.
Mall 2.00 Km In centre of Upper Hutt CBD.
Parks 1.00 Km Surrounded by several nearby parks.

Updated: 27 Mar 2014


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.