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Bupa Fergusson Care Home - Rest Home
At a glance
- Name
- Bupa Fergusson Care Home
- Category
- Rest Home Care
- Address
- 654 Fergusson Drive
Upper Hutt 5018
Upper Hutt - DHB
- Hutt Valley
- Phone
- (04) 528 7689
- Fax
- (04) 528 7604
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Eloise Yniesta - (04) 528 7689
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Brochure June 2014 |
Reviews
Description
You can be sure of companionship, comfort and security at Fergusson Care Home.
We offer modern, comfortable living built around sunny, sheltered courtyards and lovely gardens. We're right in the heart of Upper Hutt - within walking distance to shops, close to Upper Hutt City, banks, the town library, post office and RSA. There's a bus stop at our front door and we're close to the railway station.
Fergusson is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.
As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.
To find out more, please visit the Bupa link.
We offer modern, comfortable living built around sunny, sheltered courtyards and lovely gardens. We're right in the heart of Upper Hutt - within walking distance to shops, close to Upper Hutt City, banks, the town library, post office and RSA. There's a bus stop at our front door and we're close to the railway station.
Fergusson is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.
As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.
To find out more, please visit the Bupa link.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Yes |
| Updated: 27 Mar 2014 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 53 |
| Updated: 14 Sep 2017 | |
Testimonials
| Good company, good staff, lovely room.
Overall my mother receives excellent care from the nurses & caregivers, they look after her needs & put up with & tolerate her foibles. Brilliant staff in ALL areas, treasure them. Having known this home for more than 4 years we've noticed the great improvement since Bupa has been responsible for the care. Good company, lovely concerts, good carers, lovely comfortable rooms. Good communication & personal friendliness of staff. The staff are friendly, bright, caring, understanding & approachable. Family & friends always impressed by the care & personal attention given by all staff. There is a general atmosphere of warmth, friendliness & personal attention given by the staff. There is a general atmosphere of warmth & attention to personal needs that stands out. Staff efficient, they work very hard. For me it's home from home. Overall a very enjoyable environment. |
| Updated: 27 Mar 2014 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
| Occupational Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits regularly. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Kevin Strong Anglican Minister & resident advocate, & Betty Watt Resident support. | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call. | |
| Updated: 30 Oct 2014 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Gastronomy/Nasogastric Management | Yes | We have a registered nurse on duty 24 hours a day who can provide this level of care. |
| Oxygen Management | Yes | We have a registered nurse on duty 24 hours a day who can provide this level of care. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advisor | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Infection Control | Yes | We meet all infection control standards. |
| Stomal Therapist | Yes | We manage residents needs and provide a range of products with visits by community nurse specialists on request. |
| Psychiatric Care | Yes | We will provide referrals to other services as required. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | Yes | Your special needs can be discussed prior to admission. |
| Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis. |
| Spinal Injuries | Yes | Your special needs can be discussed prior to admission. |
| Specialised Dementia Care | Yes | |
| Gerontological Care | Yes | Bupa prides itself on providing person-centred care. Your day is planned the way you want it. |
| Urology | Yes | We are able to manage all continence needs. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Manager | Yes | Our Clinical Manager is a registered nurse. |
| Other Nursing Specialities | Yes | Available as required. |
| Psychologist | Yes | We make referrals for visits by community specialists as required. |
| Psychiatrist | Yes | We make referrals for visits by community specialists as required. |
| Other Post Graduate Specialities | Yes | We make referrals for visits as required. |
| Updated: 30 Oct 2014 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | Subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 15 Jul 2014 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | We discuss your special needs prior to admission. |
| Day Care | Yes | It is possible for people to join us during the day and return home at night. |
| Other End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Rooms (Single) | Yes | We have nicely appointed single rooms. |
| Ensuite | Yes | Rooms have either full ensuite or toilet and handbasin area |
| May Bring Own Furniture | Yes | Residents are welcome to personalise their room. We understand the importance of making it feel like home. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Resident can adjust heating in own room | Yes | We have under floor heating, that can be adjusted in sections of the care home. |
| Maori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Lounges/seating areas | Yes | |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Smoking Permitted | Yes | Smoking is permitted in the designated area. |
| Sprinklers | Yes | Fergusson meets all NZ Fire Services regulations. |
| Audit report available | Yes | Audit report for the Health and Disability Standards is available on our website. |
| Updated: 30 Oct 2014 | ||
Special Features
| Fergusson Rest Home and Hospital is proud of its enviable reputation for excellent care and support to both families and residents. It has wide, light corridors surrounding courtyards which capture the sun in the summer and protection from the wind in the winter with lovely garden areas for the avid gardener.
Fergusson Rest Home and Hospital is owned by Bupa Care Services, one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our specialty. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways. Buapa has no shareholders so all surpluses are reinvested into our care homes. The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives –so trust is intrinsic to the way we work. |
| Updated: 13 Oct 2014 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
| Updated: 15 Jul 2014 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Staffing Details | Fergusson meets all recommended staffing levels for residential care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
| Fees Details/Fees Do Not Include | A government subsidy may be available for part or all of your care. | |
| Updated: 15 Jul 2014 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | We are happy to access this service as needed. |
| Russian | Yes | |
| Samoan | Yes | |
| Updated: 27 Mar 2014 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Services are held in our chapel area. |
| Inter denominational | Yes | |
| Non denominational | Yes | |
| Roman Catholic | Yes | Service held the last Thursday of the month |
| (Other comments) | Yes | We respect and cater for all individual residents spiritual and religious beliefs. |
| Updated: 30 Oct 2014 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.01 km | Bus stop at front door. |
| Shops | 0.10 km | Local dairy, hairdresser, fish & chip shop across the road. |
| Mall | 2.00 km | In centre of Upper Hutt CBD. |
| Parks | 1.00 km | Surrounded by several nearby parks. |
| Updated: 27 Mar 2014 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
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| Updated: 27 Mar 2014 | ||
Contact Eldernet
284 Keyes Road
New Brighton
Christchurch 8083
Postal Address
PO Box 18603
New Brighton
Christchurch 8641
