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Brittany House Residential Care - Rest Home

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Brittany House Residential Care
Rest Home Care
221 Wolseley Street
Hastings 4122
Postal Address
Same as above
Hawke's Bay
(06) 878 5606
(06) 876 4339
View Email Address
Visit Website
Nicky Davies - (06) 878 5606
TerraNova Homes & Care Ltd - 0800 00 55 11
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Our residents and families rest, assured knowing that our team at Brittany is providing class-leading care.

With a long record of serving the residents of the wider region of the Hawkes Bay, Brittany House is an indispensable part of the local community.

Brittany House boasts what we believe are the biggest and best grounds of any free-standing Residential Care facility in New Zealand. Covering an impressive 1.3 hectares, our residents enjoy spending time outdoors,walking groups are arranged regularly (Weather Permitting), numerous indoor recreational areas are available for all to enjoy,as well as uninterrupted views of college playing fields. Situated a mere 1.5 km from town, residents and families don’t have to compromise convenience when choosing Brittany House.

Our bed rooms are all of an especially large size, and provide plenty of living space for added comfort. The large size of our rooms is unusual in Residential Care homes, and is just another great feature you’ll enjoy at Brittany House. We have flexible accommodation options available, including single, couple, and companion rooms. No matter what your needs, we are confident we will have room that’s perfect for you.

If you’re looking for exceptional care in the Hastings or Hawkes Bay area, in a truly unique setting, then look no further than Brittany House Residential Care.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 14 Mar 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 37
Vacancy No
Please contact us, for further information.
Impending vacancy No
Premium Room Charges Yes from $10/day up to $30/day as at 15 Jan 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 20 Jan 2020
"Since being at Brittany House, I have naturally noticed many changes in Mother as I visit her several times a week and we have always had a warm and wonderful relationship and are very close to each other.I never in my wildest dreams thought she could make the adjustment to a Rest Home, so it was surprising to say the least when this happened in a very short space of time.The main reason for this has been Rose and her wonderful, ever expanding Activities Program. Mother very suddenly took on a second lease of life and many parts of her nature began to change.

She has taken a real interest in life in general and genuinely wants to participate in things, where as before she had been rather reclusive and often left things for other people to do for her. She has developed a real sense of independence and of herself. Her attitude now is to take each day as it comes, to try and take something out of everyday and to take the best of opportunities offered to her. She now has acquired this great sense of fun and adventure and will take part in things that before neither of us thought she would do. She has a great zeal for life and learning and takes an extremely active part in things – regardless of the results. She has really amazed me and I give her my total support for whatever she wishes to try and be a part of."
- Judy's Daughter

I have lived here for four years and enjoy every day. After all we are a family home – look after one another – if that is not love, what is? Here at Brittany House there are people coming here for the first time from other homes, but it's not long after moving in before friendships start up very quickly."
- James
Updated: 14 Mar 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Enrolled Nurse Yes
Diversional Therapist No Day Centre available for all residents
Activities Co-ordinator Yes 5 days a week
Hairdresser Yes Once a week
Podiatrist Yes Monthly visits
Dietitian Yes Visiting
Kaumatua Yes
Chaplain/Spiritual Advisor Yes We have communion every Wednesday.
Updated: 14 Mar 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Continence Advice Yes Visiting
Stomal Therapy Yes Visiting
Tracheotomy Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes
Updated: 14 Mar 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Our respite and short stay residents can expect to enjoy the same great service we are known to provide for our long term residents. Come in, put your feet up, and enjoy being part of our family.
Subsidised Yes Contracted services available.
Private Paying Yes
Booking can be made in advance Yes
Updated: 14 Mar 2017
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes All Rest home rooms have ensuites
Alcohol Permitted Yes
Pets In Residence Yes Aviary on site and regular visits from a variety of pets from the community.
Negotiate To Bring Own Pet Yes Negotiable
Phone Access In Own Room Yes Can be arranged at own cost
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes Bus outings twice per week
Whanau Room Yes Available upon request
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Designated outside area
Semi-Secure Yes
Updated: 13 Dec 2016
Interests & Activities
Interests & Activities
In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions.

Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy.

Activities programs are daily events staff facilitate with residents based on their preferences. Upon admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program.

Our unique activities program is run on a daily basis, and planned a week in advance. This means our residents and families can see what activities we are planning, and even make special requests.

Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can.

Please ask your local Manager about how we can accommodate you preferences in our activities programs.
Updated: 14 Mar 2017
Additional Information
Additional Information
Details about Meals When we say "home cooked", we mean it! All meals are designed a by professional chefs, and reviewed by a leading dietician. We can cater to all diets.
Staffing Qualifications and Details Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care.
Associated Complexes Brittany House Residential Care is part of the TerraNova family of homes
What's included in your fees and what's not Please enquire for details.
Updated: 14 Mar 2017
Languages Spoken
Languages Spoken
English Yes
Interpreter Yes Available on request
Maori - Te Reo Yes
Updated: 14 Mar 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes All faiths are welcome
Updated: 14 Mar 2017
Public Transport 2.00 km
Shops 0.20 km
Mall 2.00 km
Parks 0.50 km
Library 2.00 km
Updated: 14 Mar 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 14 Mar 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.