Jump to Content

Bardowie Retirement Complex

Send me an
Information Pack
At a glance
Bardowie Retirement Complex
Rest Home
283 Kennedy Rd
Napier 4110
Postal Address
283 Kennedy Road
Napier 4110
Hawke's Bay
View Phone Number
View Fax Number
View Email Address
Michelle Robertson
Experion Care
Other services

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
A commitment to provide the highest quality and professional standards in meeting the residents individual, physical, psychological, cultural and spiritual needs within a safe, warm, caring, friendly, family orientated environment.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 9 Sep 2014
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 20
Vacancy Yes
two rooms having maintenance
Impending vacancy Yes - two rooms having maintenance
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 16 Aug 2022
Type Hours Per Week Status Details
Registered Nurse 40 Yes Debbie Steed & Caroline Ashby (Both the Managers)
Healthcare Assistants/Caregivers 203 Yes There are caregivers on duty 24/7, there is an extra caregiver on for 5 hrs in the morning and another for 2-3 hrs in the evening
Physiotherapist 0.00 No Pysiotherapist is not contracted. We are happy to transport to physiotherapy.
Occupational Therapist 0 No We have access to the occupational therapist at the district health board.
Social Worker (on site) 0.00 No We have access to all social workers at the district health board.
Diversional Therapist 0 Yes
Activities Co-ordinator 15 Yes We have an Activities Co-ordinator five days a week, we have a variety of activities and entertainment each week, and several outings in the van as well.
Hairdresser 4 Yes We have an onsite hairdresser on Monday afternoons.The cost for this service is not covered by the resthome.
Podiatrist Yes We have a contracted Podiatrist who calls as and when required, once again though we do not cover the cost of this service.
Dietitian Yes Our menus have been Dietician approved and are regularly reviewed.
Accredited Visitors Negotiable
Kaumatua Yes Available upon request
Chaplain/Spiritual Advisor Yes Available upon request
Updated: 6 Apr 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes When we have a room available we would welcome a respite enquiry.
Updated: 19 Mar 2013
Feature Status Details
May Bring Own Furniture Yes We encourage residents to bring a favourite chair for instance, and certainly photos and any special art work.
Single Rooms Yes Four different room sizes.
Shared Rooms No We can accomodate married couples and some rooms are big enough to have a double or 2 single beds as required. hen this situation presents we usually set the other room up as a small lounge for the couples use.
Rooms suitable for a couple Yes As above.
Ensuite Yes All rooms have own toilet and wash hand basin.
Alcohol Permitted Yes
Pets In Residence Yes Pets are welcome visitors..
Negotiate To Bring Own Pet Yes Negotiable, we have had cats and a small dog in the past and had no problems.
Phone Access In Own Room Yes Own account.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes We have several under 65year olds with disabilities.
Lounges/seating areas Yes Three lounges, one courtyard, one sunroom , one conservatory.
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes Weekly 2 hour outings, sometimes more frequently.
Residents Committee No Regular resident meetings that are conducted by an independent visitor, all may attend and have input however we don't have a Residents Committee as such.
Family Committee No We have never perceived a need, however we are open to suggestions.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes Confused elderly are welcome provided there are no safety aspects at issue.
Smokers Room Yes Outside on deck.
Smoking Permitted Yes Only outside on the deck.
Semi-Secure No We are not a "Dementia Unit" however we are secure and can offer that environment.
Updated: 6 Dec 2010
Interests & Activities
Interests & Activities
Visits from Age Concern, we participate in Alzheimer's Society fundraising, talking books from the Blind Foundation, regular visits to RSA for meals and to play on 'pokies',servicemen and women visit RSA members on a regular basis, Advocacy Service available, art and craft are part of our diversional therapy programme, cards sessions fortnightly, Communion and church services from several denominations, we are able to receive emails for residents, lots of entertainment from a great variety of entertainers, exercises (sport H.B. and Resthome Olympic participation), happy hour (once a month drinks, nibbles and entertainment provided), indoor games (indoor bowls), library (Books on Wheels available), foot massage available, videos available on request, music (regular pianist), newspaper reading of local newspaper, regular quizzes, shopping on request, regular outings.
Updated: Unknown
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Hairdresser, podiatrist, Specialists, lawyers or accountants.
Staffing qualifications and details Team environment, handpicked, happy family atmosphere.
Details about meals Meals home cooked. Qualified cook, dietary compliant. All dietary needs catered for eg diabetic.
Updated: Unknown
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Information Yes Interpreter Service available.
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Non denominational Yes All welcome.
Updated: Unknown
Location Distance Details
Public Transport 0.50 Km
Shops 0.50 Km
Mall 3.00 Km To Napier City
Parks 1.50 Km
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 1 Jul 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.