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Aroha Care Centre for the Elderly and Retirement Village

At a glance
Aroha Care Centre for the Elderly and Retirement Village
Rest Home
6 Cooper St
Lower Hutt 5011
Postal Address
Same as above
Hutt Valley
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Trish Watts - (04) 567 1026
Taita Home Trust Board
Other services
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MISSION STATEMENT: We aim to provide a warm, caring, Christian environment, with quality care and a sense of security.

We will encourage the elderly to maintain their independance, being sensitive at all times to their cultural and spiritual beliefs.

We believe each older person has a right to live in dignity and security with continual opportunities for the full development of their personality.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 11 Oct 2012

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 30
Vacancy No
Impending vacancy No - 0
Short stay considered No
Premium Accommodation Charges Some Rooms from $20.00/day up to $20.00/day as at 30 Nov 2023
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 21 Jun 2024

Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurse available 24hours
Healthcare Assistants/Caregivers Yes
Physiotherapist 5 Yes
Occupational Therapist 3 Yes
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes No charge
Dietitian Yes Consultant Dietician
Accredited Visitors Negotiable
Chaplain/Spiritual Advisor Yes Ordained Minister Worship Services Communion Services
Other Personnel Yes Independant advocate. Speech therapist negotiable.

Updated: 11 Oct 2012

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes

Updated: 11 Oct 2012

Feature Status Details
Single Rooms Yes
Alcohol Permitted Yes
Pets In Residence Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Residents Committee Yes
Family Committee Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes

Updated: 6 May 2014

Special Features
Special Features

In 1960 the Government, through the Health Department, offered a subsidy to religious organisations that were willing to operate Homes for the Aged. The Wellington Baptist Association accepted the challenge and advised the Health Department accordingly. The Association set up a committee and planning commenced.

In 1962, after two years of planning, the Health Department advised that the project would have to be deferred. It was not until 1966 that the Health Department advised that the Association could proceed and requested plans and estimates.

In 1967 the Baptist Churches confirmed that the project should go ahead and Messrs Girdlestone and Mitchell, architects of Lower Hutt, were appointed. This included Mr Derek Norris of the Taita Baptist Church, a partner in the firm.

In 1968, after prolonged negotiations, the land on which the complex is situated, was purchased. In 1969, application was made to the Health Department for subsidy approval for a 40 bed Home. The Department replied that it supported the project but the subsidy would not be available for some time. The Department later advised that a reduced subsidy would be available but not until April, 1970. The reduced subsidy and the increasing costs of building placed the project in jeopardy.

In 1970 the Wellington Presbyterian Social Services Association offered to assist and as a result the two Associations formed a joint and equal partnership which was to see not only the Home built but also the Hospital and Villas together with the purchase of land for additional expansion. The Presbyterians brought with them a wealth of experience in the sphere of social service. Thus began a partnership between two Christian groups, which has existed harmoniously throughout the years. The Home was opened in June 1974.

With the passing of time the need for a Hospital became apparent and additional land was purchased for that purpose. A 21 bed Hospital was opened on 3 May, 1980 and subsequently 2 additional bedrooms and a second lounge was added.

The Trust Board then felt that provision should be made for those people who were not ready to come into the Home but who felt the need to be close if assistance was required. These people were able to look after themselves. Accordingly, additional land was purchased and the planning of six villas was commenced. These were completed in July 1983.

The Trust Board is still looking ahead and so that development can be made at the opportune time. Additional land has been acquired for that purpose.

The Home was opened debt free. Over the years, the Trust Board has received many generous donations and bequests. By careful stewardship of the money thus received, the Board has been able to proceed with further development without the need to raise loans and remain debt free.

In 2000, a Chapel/ Recreation room was built, opened by the Governor General, Sir Michael Hardie Boys, which has proved a great asset to the lives of our residents and patients.
In 2000, Aroha Care Centre purchased a new van, with an external under-floor hoist. It is used by all the complex for outings and events but primarily to transport the elderly in the district who attend the Day Centre. The recreation staff plans and organises activities for the residential clients in the Home or Hospital.

Aroha has been established and maintained through the voluntary effort and goodwill of many fine Christian people. The complex stands today as a tribute to this tradition of Christian endeavour and concern.

Its unique quality and high standard of service have been built on the solid foundations of caring, giving and sharing. Continued promotion of these values will ensure the future well being of Aroha and its residents, staff and managers.

In 1994, Aroha Care Centre was accredited with the New Zealand Council of Health Care standards (now known as Quality Health New Zealand). This involved an extensive review of all processes and quality initiatives, and the three year accreditation status was for a three year period. In 2000, Aroha achieved their third successive accreditation, and also have a certificate of outstanding achievement. For the first time, the Day Centre was also reviewed, and was commended for their commitment to quality.

In 2011 the Trust Board committed to an upgrade of the hospital and by June 2012 the 4 bed cubicles of the 1980 design had been converted to 35 single rooms with ensuites.

Aroha Care Centre delivers a quality service and continues to achieve 3 years in Certification and Tertiary Level in ACC Workplace Safety Management Practices.

Updated: 11 Oct 2012

Interests & Activities
Interests & Activities
Age Concern accredited visitors available, visits from Alzheimer's Society field officer arranged as required, information available about Arthritis Society, Stroke Group and Blind Foundation, Aroha has membership to Parkinson's Society and their field officer is available to visit, Taita RSA just 500m away (RSA visit regularly), weekly worship services, recreation programmme (includes; cooking sessions, craft work, outdoor games, musical component with frequent musical items, quizz sessions), frequent entertainment (school/group visits), regular exercise progamme (non strenuous), gardens and walkways,indoor games (raised bowling platform), library available, book requests can be arranged, small shop available, sky TV, regular organised outings.

Updated: 11 Oct 2012

Additional Information
Additional Information
Topic Details
Staffing qualifications and details Staff are dedicated and committed to care of the elderly.
Details about meals Five week meal rotation. Residents/patients have input into menu. Summer and winter menu. Checked and approved by Dietician.


Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes Staff member
English Yes
Interpreter Yes Interpreter available for some languages.
Māori - Te Reo Yes Staff member
Rarotongan Yes Staff Member
Samoan Yes Staff Member
Tongan Yes Staff Member


Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Baptist Yes (see other details)
Presbyterian Yes (see other details)
(Other comments) Yes Governing Board is a co-joint ownership by Wellington Baptist Churches and Presbyterian Support Services Central.


Location Distance Details
Public Transport 0.20 Km Bus stop, train station very handy.
Shops 0.30 Km Neighbourhood shops, friendly.
Mall 6.00 Km Westfield shopping town.
Parks 4.00 Km Small parks just minutes away. Avalon Park less than 5km.
Library 0.30 Km Taita Library offers a personal service.

Updated: 11 Oct 2012

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Village Registration not Required Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 11 Oct 2012

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.