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Anne Maree Court Care Home - Aiming to meet all requests!

At a glance
Vacancy
Yes
Name
Anne Maree Court Care Home
Category
Rest Home
Address
17-27 Fraser Ave
Northcote
Auckland 0627
Postal Address
Same as above
Region
Waitemata
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jue Adam - 0274669553
Owner
Anne Maree Court Care Ltd
24 hours Nurse
Duty RN - 0226958072
Other services
Photos
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Anne Maree Anne Maree Anne Maree
Family Newsletter July 2020 Family Newsletter July 2020 Family Newsletter July 2020
Visitors as usual (but not if you're unwell or recently returned from overseas)
Anne Maree Court Care Home, a beloved establishment known for providing exceptional care to its residents, is undergoing a change in ownership. The new owners are dedicated to ensuring the facility offers top-notch services while introducing several exciting updates to enhance the residents' experience.
One of the notable improvements brought about by the new ownership is a fresh coat of paint throughout the care home. This renovation not only brightens up the environment but also creates a vibrant and welcoming atmosphere for both residents and visitors alike.
In addition to the refreshed interior, another outstanding update is the installation of televisions in all bedrooms. This thoughtful addition allows residents to enjoy their favorite programs from the comfort of their own space, offering them a sense of relaxation and entertainment whenever desired.

With a warm and welcoming atmosphere, Anne Maree Court Care Home strives to provide a homely feel to all residents. The staff at Anne Maree Court are dedicated and passionate about providing exceptional care, ensuring that each resident feels comfortable and well taken care of.
The rest home itself is designed with the comfort of the residents in mind, boasting beautiful interiors and spacious common areas. It has a cozy and inviting ambience that makes it feel more like a home rather than an institutional setting.

The staff members at Anne Maree Court are known for their genuine compassion and commitment to their work. They provide round-the-clock care and support, ensuring that the specific needs of each resident are met. Whether it is assistance with daily activities, medical care, or simply being there for emotional support, the staff goes above and beyond to make sure residents feel safe and cared for.
In addition to the dedicated staff, Anne Maree Court offers a range of services and amenities to enhance the quality of life for its residents. This includes nutritious meals prepared on-site, and recreational activities to promote social interaction and access to healthcare professionals. The facility also prioritises regular communication with family members to keep them informed about their loved one's well-being.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 8 Mar 2023

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 31
Vacancy Yes
We have a variety of rooms available, some with partial en-suites and others with full en-suite.Our staff have special skills with dementia and creating a happy home-like atmosphere.
Impending vacancy Yes - Please enquire
Short stay considered No
Premium Accommodation Charges Some Rooms from $7.00/day up to $30.00/day as at 02 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 11 Oct 2024

Testimonials
Testimonials
Comments from the Next of Kin and Resident Survey
Regular phone calls I receive are appreciated.
The communication regarding any health needs has been excellent.
Management and staff are conscientious in looking after my wife and I am more than happy with the efforts of all.
I have never been unable to speak to management with regard to my wife's problems.
Staff are always courteous, smiling, happy and welcoming.

Updated: 8 Mar 2023

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Occupational Therapist Negotiable
Social Worker (on site) Negotiable WDHB
Diversional Therapist Yes 7 days a week
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes Podiatrist visits on a 6 weekly basis.
Dietitian Yes Under contract.
Accredited Visitors Yes Through Age Concern.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Mass by Catholic Priest weekly and interdenominational monthly

Updated: 11 Dec 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen Concentrator Machines on site.
Gastronomy/Nasogastric Management Yes WDHB
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes work closely with North Shore Hospice
End of Life/Palliative Care Yes Staff trained plus support from Hospice.
Wound Care Yes
Diabetic Care Yes Support through the Diabetes Association.
Continence Advice Yes Through Community Support and Continence Association. Also in-house specialist.
Stomal Therapy Yes Support services from Stoma Association. Staff trained in this care.
Stroke Rehabilitation Yes We have had success in rehabilitating stroke victims back to the community.
ACC Rehabilitation Yes contract with ACC
Spinal Injuries Care Yes
Infection Control Yes In house.
Surgical Followup Yes
Psychiatric Care Yes Support from Mental Health Services WDHB
Clinical Management Yes

Updated: 11 Dec 2023

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 11 Feb 2014

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage families to personalise their loved ones rooms to assist in the transition into Resthome care as well as allowing a familiar environment filled with personal comforts.
Single Rooms Yes All our rooms are serviced by an ensuite, either privately or shared with one other. This allows the opportunity of choice in the care of your loved one.
Shared Rooms Yes we have one room suitable for couple
Rooms suitable for a couple Yes We have one double room which is best suited for a couple. It is spacious enough to accommodate a queen sized bed or two single beds. Again, the choice is yours.
Ensuite Yes All rooms have ensuites. Some are shared, others are private.
Alcohol Permitted Yes Alcohol is locked away by the Staff but is easily accessible to families. Staff can regularly provide alcoholic beverages on a routine basis with the families consent.
Pets In Residence Yes We currently have Oscar,our resident ginger tom and we have Putz Putz our other cat. Dogs are regular visitors to the facility and most residents enjoy petting them. Pets are seen as therapeutic and add to the homely atmosphere.
Negotiate To Bring Own Pet Yes Any new additions to our family must be vaccinated and personally cared for by the Resident or family.
Phone Access In Own Room Yes We encourage keeping communication links between Residents and families.
Wifi Yes We have fully WIFI coverage through our facility and are free to our residents and visitors
Resident can adjust heating in own room Yes Many rooms are on gas lines and others are on the Resthomes boiler. Some rooms have electric heaters. All can be adjusted for the perfect temperature required.
Cater for under 65 yrs with Disability Yes We do our best to cater for all people who need support.
Lounges/seating areas Yes There are a number of shared communal areas around the home from the large activities rooms, dining room, lounge, outdoor areas through to a sunroom, quieter and smaller areas.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes POAC
Provide End of Life/Palliative Care Yes As part of Private hospital level of care provision.
Palliative Care Contract Yes In association with North Shore Hospice.
Day Programme for day stay clients Yes A flexible programme operates seven days a week. Please contact our manager to discuss your individual needs. Day care is for 6 hours of care and can be subsidised with your Carer Support Form.
Outings Yes We have regular weekly outings.We visit parks and beaches near and far. Residents who are less mobile still enjoy a scenic drive and the fresh air.
Whānau Room Yes We have a Whanau suite and are therefore usually able to cater for the needs of families/whanau for quite extended periods of time.
Māori Kaupapa Yes David Rankin, Nagpuhi Leader
Residents Committee No There is no actual committee, however the Residents have a three monthly meeting with the Diversional Therapist and are encouraged to assist us with improving their quality of life and assisting them with meeting their personal wishes/requests.
Newsletter Yes Our newsletters are renowned for being informative, bright and colourful.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes

Updated: 8 Mar 2023

Interests & Activities
Interests & Activities
The activity programme plays a central role in the daily life of the home. The activity programme never finishes so activities are underway all day.

Activities programmes include outside entertainment, as well as visits from the Outreach Society (pet therapy programme). With a Diversional Therapist the communal lounge is never short of a game of golf, bowls or bingo. The options at Anne Maree Court are endless and staff are always keen to add to their big pool of ideas and games.

Updated: 11 Dec 2023

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please see the Manager for full details.
Staffing qualifications and details The service has a commitment to furthering contemporary nursing practice. There is a Registered Nurse 24/7. It is important that any staff members who are employed are passionate about elders. We look for staff who have a kindly manner, gentle touch and are ‘team players’. Staff are well trained having completed ACE training, Careerforce training, First Aid, OSH and Infection Control. Management appreciate all that the staff do and this appreciation is demonstrated in a variety of little ways eg personally acknowledging those who come up with good ideas and the giving of ‘Angel of the Month' awards. Management also provide free meals for staff. Team spirit amongst the staff is important. Everyone plays an important part with none more important than another.
Details about meals We have a menu that caters for most dietary requirements. This runs on a seasonal basis utilising as much fresh produce and home baked food as possible.

Updated: 11 Dec 2023

Languages Spoken
Languages Spoken
Language Status Details
Burmese Yes
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Hindi Yes
Indonesian Yes
Interpreter Yes WATIS Interpreter service from WDHB
Korean Yes
Malay Yes
Malayalam Yes
Mandarin Yes
Māori - Te Reo Yes Our Director David Rankin, Ngpuhi Leader speak excellent Maori-Te Reo
Nepali Yes
Niuean Yes
Russian Yes
Samoan Yes
Sri Lankan Yes
Tagalog Yes
Tamil Yes
Telugu Yes
Thai Yes
Tongan Yes
Vietnamese Yes

Updated: 8 Mar 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Hindu Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ringatu Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Tao Yes

Updated: 8 Mar 2023

Distances
Distances
Location Distance Details
Public Transport 0.10 Km Lake Road
Shops 0.50 Km Northcote shopping center nearby
Mall 0.50 Km Northcote Shopping Centre
Parks 0.50 Km Located close to many parks reserves including ASB netball stadium.
Library 0.50 Km Northcote Shopping Centre.

Updated: 8 Mar 2023

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes We partnered with Careerforce
Care Association New Zealand Yes NZACA
National Certificate in Diversional Therapy Yes Go through Careerforce
Aged Care Association New Zealand (ACA) Yes Membership for long times
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand Aged Care Association New Zealand (ACA) Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 8 Mar 2023


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.