Albany Home and Hospital
At a glance
- Dough Bishop - facility manager - (03)2080749
- Adele Moore
We provide a quality, homely environment in which the resident is the center of our care.
We provide an atmosphere of respect and friendliness by following our 5 core foundations of:
- Person centered care
All staff are trained to provide a high standard of nursing care.
Registered Nurse care is provided every shift.
|Contract with DHB||Yes|
|Updated: 8 Mar 2017|
Bed and Vacancy Details
|Approximate number of beds at this level of care||19|
|Albany House Rest Home has sunny, individual rooms with garden views. We provide a quality, homely environment in which the resident is the centre of our care. We also provide an atmosphere of respect and friendliness and do this by following our 5 core foundations: Person centered care, fun, caring, companionship and leadership. We are happy to give you a tour of the home at any time. We are certified by the Ministry of Health and provide the following types of care: - Hospital level care - Residential Care - Palliative Care - Respite Care / carer support - LTS-CHC (long term chronic care – under 65’s) - Long and short term care - Day care|
|Impending vacancy||Yes - accepting admissions now|
|Premium Room Charges||No|
|MOH Certification and Audit Report||View MOH certification and audit report (opens in a new tab)|
|Extra admission requirements due to COVID-19||Yes|
|Updated: 19 May 2022|
|Some of the compliments from our residents and families:
"We appreciate the wonderful care that was given to our mother."
"Albany House feels so warm and welcoming, we understand why dad is so comfortable here."
"Warm,professional atmosphere, smiling staff."
"Wonderful care of residents, great place to visit."
"Really good place-dad loves it, we admire what you do, he is so well cared for."
"Love this place, warm, friendly homely-a home away from home.
|Updated: 8 Mar 2017|
|Type||Hours Per Week||Status||Details|
|Registered Nurse||24/7||Yes||Registered nurses are on site 24/7 to provide person centered care and a high level of patient care.|
|Nurse Practitioner||Yes||We have the professional support of Nurse Practitioners in our area, who are available for consultation and professional advice.|
|Enrolled Nurse||32||Yes||We have 1 Enrolled Nurse who is here 32hours a week. She works alongside the Registered Nurses to provide person centered care and a high level of patient care.|
|Healthcare Assistants/Caregivers||Yes||All our caregivers are kind, helpful people who are focused on giving excellent care to our residents. Caregiving staff attend in-service training and are provided with CareerForce training so that high standards of person centered care are maintained|
|Physiotherapist||Yes||The Physio department at Gore Health is supportive of our residents who require their services and will do "house calls" for assessments and designing of exercise programmes.|
|Occupational Therapist||0.00||Yes||This service is based at Gore Health and staff from this department will do "House Calls" to assess and design individual programmes for residents.|
|Social Worker (on site)||0.00||Yes||We frequently access the support of the Medical Social Worker at Gore Health who liaises between the hospital, community, families and Albany House.|
|Diversional Therapist||Yes||This speciality focuses on enhancing abilities e.g. management of activities of daily living, discussions, games, reading to promote and maintain cognitive function.|
|Activities Co-ordinator||15+||Yes||We have a daily activities program that is facilitated by our Activities Coordinator Ross. Entertainments include: crafts, outings, music, exercise, bowls, housie...and more!! We provide a warm, friendly day care which offers a homely environment.|
|Hairdresser||Yes||Our hairdresser Pauline attends weekly for cuts ,perms and hair sets for ladies. Men are not forgotten, Pauline does barbering as well!|
|Podiatrist||Yes||Rebecca comes to Albany house on a monthly basis. She attends to tricky toes,toenails and soothes tired feet. Rebecca's visits are always popular:the residents enjoy her cheerful manner as she goes about her work.|
|Dietitian||Yes||We access the expertise of a dietitian in regard to special diets who advises food quality/portions; she regularly audits our menus, keeping them current and relevant to our residents dietary needs, in consultation with our trained catering staff.|
|Accredited Visitors||Yes||Church groups are represented by specific people from the congregation who come to give Holy Communion.|
|Kaumatua||Yes||We are able access the service of Kaumatua from the Hokonui Marae when needed.|
|Chaplain/Spiritual Advisor||Yes||Clergy of all denominations visit regularly. An interdenominational service is held every Sunday after lunch.|
|Other Personnel||Yes||We have music groups, singing groups, pipe bands, children dancing, schools bringing crafts, dogs bringing their owners, families and friends. Doctors and Nurses, Speech therapists, politicians and people from our community.|
|Updated: 9 Mar 2017|
Specialities or Areas of Expertise
|Specialities or Areas of Expertise||Status||Details|
|Gastronomy/Nasogastric Management||Yes||We have staff trained with Nasogastric/gastronomy care.|
|Palliative Care (Contracted)||Yes||We liaise closely with residents,families and hospice personnel.|
|End of Life/Palliative Care||Yes||All are staff are trained in End of Life/Palliative Care. They make sure your love one is treated with respect and they are comfortable. We have a Registered Nurse care 24/7.|
|IV Antibiotic Capability||Yes||All Registered Nurses are current with their IV administration certification.|
|Dialysis||Yes||This is considered to be hospital level care which we provide at Albany House. This care would coordinated with a GP, dialysis specialist services and Registered Nurses.|
|Wound Care||Yes||We can access wound care staff at KEW Hospital and our staff regularly update education.|
|Diabetic Care||Yes||Nursing staff are current with Diabetes Care. Annual training sessions with dietician.|
|Continence Advice||Yes||We have staff trained in continence care and can access advisors at SDHB.|
|Stomal Therapy||Yes||We have staff trained in stomal care and they can access advisors at SDHB|
|Stroke Rehabilitation||Yes||We liase closely with physiotherapists and OT to facilitate a well structured rehabilitation programme,.|
|Tracheotomy Care||Yes||This is considered to be hospital level care which we provide at Albany House. This care would coordinated with a GP, tracheotomy specialist services and Registered Nurses.|
|Spinal Injuries Care||Yes||This is considered to be hospital level care which we provide at Albany House. This care would coordinated with a GP, spinal injury specialist services and Registered Nurses.|
|Infection Control||Yes||Our Registered Nurses specialise in infection control. All staff are educated in infection control.|
|Psychiatric Care||Yes||We work closely with Community Mental Health.|
|Clinical Management||Yes||We have a experienced clinical manager who is also the proprietor. She leads care planning and implementation, supervises education for all staff and ensures a high level of nursing care is maintained.|
|Updated: 8 Mar 2017|
Respite, Carer Support or other Short Stay
|Respite, Carer Support or other Short Stay||Status||Details|
|Respite||Yes||All short term stay people are offered sunny,individual rooms with garden views. We are a boutique,villa style family home and take pride in our relaxed environment where everybody is treated as family and all cares are met.|
|Carer Support||Yes||We welcome carer support residents or other short stay people. We work with people and their families to provide excellence of care in a homely, warm environment where the food is fabulous and the trained staff are friendly and willing to help.|
|Subsidised||Yes||We are pleased to offer a high quality service to all people who wish to make their home at Albany House.|
|Private Paying||Yes||If you have not been assessed as eligible for subsidised care we also accept private paying clients. Contact Marg and Bill to discuss how we can make Albany House your home away from home.|
|Booking can be made in advance||Yes||Families who may need to access carer support or respite are very welcome to make advance bookings:we are happy to work with people and their families to ensure that they can plan holidays and special events.|
|Updated: 8 Mar 2017|
|May Bring Own Furniture||Yes||Residents may have their own furniture depending on the size of the room and furniture.|
|Single Rooms||Yes||All rooms are single,light airy with garden views. They personalised to the resident's taste. Apart from beds,bedside cabinents and wardrobes, all rooms contain a nightstore, handbasin,phone and T.V jackpoints, Freeview access to all T.V's.|
|Alcohol Permitted||Yes||Yes, Happy hour is on Sunday before lunch.|
|Pets In Residence||Yes||We have two Rest Home cats who are very friendly and love attention. Staff and families frequently bring their pets in and we also have an annual pet parade.|
|Phone Access In Own Room||Yes|
|Cater for under 65 yrs with Disability||Yes|
|Lounges/seating areas||Yes||Albany House has two lounges and two courtyards and seating in the gardens|
|Provide End of Life/Palliative Care||Yes||All are staff are trained in End of Life/Palliative Care. They make sure your love one is treated with respect and they are comfortable. We have a Registered Nurse care available 24/7.|
|Day Programme for day stay clients||Yes||We pride ourselves on providing a warm, friendly and homely day care. Day Care is Monday - Friday 10am-3.30pm Day Care is only $10 and this provides transport to/from Albany House, morning and afternoon tea and also a hot lunch and pudding.|
|Outings||Yes||We have regular outings in our van to local events, sometimes day excusions. Residents are free to come and go as they please during the day. We expect residents families or friends to advise if the resident is going out.|
|Newsletter||Yes||We have a tri-monthly newsletter that provides information about upcoming events and birthdays, activities, an interview with a resident or staff member and much more! Information is sought from the residents about what they would like in the newsletter.|
|Policy for management of challenging behaviour||Yes||All our staff are trained to manage situations for the benefit of all residents|
|Smoking Permitted||Yes||smoking permitted in designated areas only.|
|Updated: 8 Mar 2017|
| The home is a spacious, well presented character building with modern facilities.
Our residents enjoy a comfortable, family orientated environment with great care by dedicated staff.We also have lots of fun and celebrate special events at every opportunity...Birthdays, Christmas,Easter,Royal babies and Anzac to name but a few. Our home cooking and baking is highly regarded and much enjoyed by residents, families and visitors. There is a TV lounge for Sky TV and a large screen in our main lounge for movies, DVDs and games. The gardens around the home are easily accessible (flowers and vegetables) and the court yards are popular on sunny days.
|Updated: 24 Sep 2013|
Interests & Activities
Our activity programme is extensive and varied. Music,bowls,housie, board games. quizzes and word games are popular. Active participation is encouraged and we also recognise that often some people quiet time to read or rest or contemplate.
We have a Library with large print books and the Librarian visits 2 weekly.
We have entertainers from the coummunity who provide music and story telling.
Childrens groups frequently attend to sing to our residents.
Local clothing stores provide style days so that clothing can be purchased al Albany House.
All festive holidays are treated as special occasions and birthdays are a big event with flowers and cream sponge on the big day.
|Updated: 12 Sep 2013|
|Staffing qualifications and details||Albany House maintain a high-staffing ratio. Registered Nurses are on every shift and are supported by experienced caregivers and an Enrolled Nurse. All staff work together to provide a high standard of care. All staff receive on-going training through an In-Service Education Programme and Careerforce programmes.|
|Details about meals||All meals at Albany House are home made and full of flavor. We cater to a variety of different dietary needs including diabetic, vegan, vegetarian, gluten intolerant and lactose intolerant.|
|Updated: 8 Mar 2017|
|Maori - Te Reo||Yes||Staff member|
|Updated: 8 Mar 2017|
|Anglican||Yes||We have pastoral visitors who attend Albany House on a regular basis to nuture and maintain close spiritual links for those who attend the Anglican church. Holy Trinity Church also conducts interdenominational services throughout the year.|
|Denominations/Faiths represented||Yes||Anglican, Presbyterian, Catholic, Baptist,Christian Fellowship, Salvation Army and New Life.|
|Presbyterian||Yes||Regular pastoral visits help to retain a sense of church community with those who attend the Presbyterian church which also conducts interdenominational services at Albany House.|
|Roman Catholic||Yes||Eucharist is conducted on Wednesday mornings and pastoral visiting at other times. The Church also conducts interdenominational services throughout the year at Albany House.|
|Updated: 27 Mar 2013|
|Public Transport||1.10 Km||Gore taxis provide a prompt, efficient service including the wheelchair Taxi. Residents are eligible for taxi chits.Some residents enjoy the walk to town on sunny days.|
|Shops||1.10 Km||We enjoy the services of our department store (H&J's) as well as the smaller boutique style shops which over a wide range of goods for all ages and styles.|
|Mall||1.10 Km||The town is compact and easily accessible with wide streets and pavements with plenty of safe crossings. The café scene is well represented: a great way to socialise with friends or family.The restaurants are excellent,easy to access with delish menus!!!!|
|Parks||0.50 Km||The Gore Botanical gardens are on the way to town and well worth a brief detour to check out all the fabulous plantings and colour. The rhododendrons are beautiful in season.|
|Library||1.20 Km||The Gore library is fantastic with a huge range of large print books plus magazines, DVDs and CD's. The librarians bring books to Albany House and collect which is an excellent service for bookworms who are not as mobile but still need their reading Fix!|
|Updated: 13 Sep 2013|
Credentials & Membership
|Credentials & Membership RC||Status||Details|
|Care Association New Zealand||Yes||Current member of the New Zealand Aged Care Association.|
|Updated: 8 Mar 2017|
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.