Jump to Content

Waikiwi Gardens Rest Home

Send me an
Information Pack
At a glance
Waikiwi Gardens Rest Home
Rest Home
25 Ruru St
Invercargill 9810
Postal Address
Same as above
Southern (Southland)
View Phone Number
View Fax Number
View Email Address
Visit Website
Find us on Facebook
Kate & Denzil Travers - 021534072
Kate & Denzil Travers - 021 534 072
Assistant Manager
Carly Thomson - 027 535 0002
Aniva Ripley
Jenny Vick
Other services
gallery image 1
Tap to view all photos 1/10

We have disabled our ‘feedback’ feature. We apologise for any inconvenience. Find out more here: I want to read reviews of rest homes

Visitors as usual (but not if you're unwell or recently returned from overseas)
A Home with a Heart. We aim to provide quality rest home care to the people of Southland.

Our rest home has a warm homely atmosphere, with care that provides a holistic approach to each individual's needs.

We also offer the Invercargill Social Seniors programme. Contact us for details.

2021 Aged Advisor runner up - Best Aged Care Small Facility (South Island)
2020 Aged Advisor finalist - Best Aged Care Small Facility (South Island)
2019 Aged Advisor finalist - Best Aged Care Small Facility (South Island)
2018 Aged Advisor runner up - Best Aged Care Small Facility (South Island)
2017 Aged Advisor finalist - Best Aged Care Small Facility (South Island)
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 28 Mar 2022
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 45
Vacancy Yes
2 single rooms
Impending vacancy Yes - 1 single room
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 1 Mar 2024
Waikiwi Gardens; a Home with a Heart

Waikiwi Gardens, one of the best
The staff are wonderful too
We have lots of entertainment
Theres's many things to do
We go for lots of outings
Do baking, craft and play games
Every day is so exciting
No day is even the same
If you want to go into a rest home
You can't do better then this
Than come to Waikiwi Gardens
And join in our life of bliss.

Poem Written by Kathy (resident)
Updated: 28 Mar 2022
Type Hours Per Week Status Details
Registered Nurse 40 Yes Jenna Holland is full-time and Karen Kollat is part-time
Healthcare Assistants/Caregivers Yes We have a very kind and friendly care team working at Waikiwi Gardens Rest Home, who deliver a top quality and personalised service while ensuring our residents dignity is always respected, while maintaining a meaningful and happy life.
Physiotherapist No Available through Dr referral
Occupational Therapist No Available through Dr referral
Social Worker (on site) No Available through Dr referral
Activities Co-ordinator Yes We have an activities co-ordinator who provides a great weekly program of activities.
Hairdresser Yes Once a week on site in our lovely salon (additional fees apply).
Podiatrist Yes Monthly visits or as required (additional fees apply).
Dietitian Yes Our menu's are signed off by a dietian as being well balanced, varied and tasty. We cater for diabetics and other dietary requirements.
Chaplain/Spiritual Advisor Yes We have Chaplains/Minsters/Priests who come to the home for regular visits.
Other Personnel Negotiable
Updated: 28 Mar 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes If required, our nurses have the required skills and experience.
End of Life/Palliative Care Yes Although we do not have a contract for this service we can manage our residents end of life care. A number of our staff have training in this area and we have a good working relationship with the local Hospice palliative nurses.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 28 Mar 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome respite stays any time. Please contact us for more information.
Carer Support Yes Carer support stays welcome any time. Please contact us for more information.
Other Short Stay Programme Yes Supported Living available, Social Seniors programme available, this is essentially a senior day centre initiative where seniors can join us for the day for activities, meals and companionship. Contact us for more information. Note: Social Seniors is on hold during Covid.
Subsidised Yes Private paying and subsidised care welcomed. Please contact us to discuss further.
Private Paying Yes Private paying and subsidised care welcomed. Please contact us to discuss further.
Booking can be made in advance Yes Please contact us to discuss further.
Updated: 28 Mar 2022
Feature Status Details
May Bring Own Furniture Yes Some bedroom furniture and a chair. There is a fixed desk/drawer unit in most rooms. You are welcome to hang pictures etc on the wall. This is your home!
Single Rooms Yes With a handbasin.
Shared Rooms Yes Four double rooms with en-suites - available for couples or friends. We do not have 'shared' rooms in that people who do not know each other will share a room.
Rooms suitable for a couple Yes We have four double rooms with en-suites, these are suitable for couples or friends.
Ensuite No Only in the double rooms.
Alcohol Permitted Yes We have a couple of happy hours each month. Residents may have alcohol in their own rooms if permitted.
Pets In Residence Yes We have a resident black Labrador Summer and a cat called Rupert. We now have a canary called Tui.
Negotiate To Bring Own Pet Yes We look at this on a case by case situation.
Phone Access In Own Room Yes There is a mobile resident phone available and a phone booth. Residents may have their own line at their cost.
Wifi Yes There is wifi throughout the building.
Resident can adjust heating in own room Yes Yes, radiator heating in each room. Our care staff will keep an eye on this for you too.
Cater for under 65 yrs with Disability Yes We have a few residents under the age of 65 and ensure that their care plans are tailored accordingly.
Lounges/seating areas Yes We have one main lounge with a piano, that leads out to a sunny, warm, conservatory. We also have 2 other common areas where residents can entertain visitors, watch TV, do activities or just relax.
Gay / LGBT IQ Friendly Yes
Female residents only No We have a really good mix of females and males.
Male residents only No We have a really good mix of females and males.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes We offer our Invercargill Social Seniors day care programme every week day. A day full of activities, meals and companionship. Please contact us for more information or to book your place. Note: Social Seniors is on hold during Covid.
Outings Yes We have our own 9 seater van. Our van trips go out and about a couple of times a week and go all around the Southland district.
Whānau Room Yes We have rooms available for family if they wish to stay overnight to be with a family member.
Residents Committee Yes Monthly meetings, chaired by management. Any issues raised are taken to the relevant parties and reported back to residents at the next meeting.
Newsletter No We have a Facebook page.
Policy for management of challenging behaviour Yes Please contact the manager if you wish to discuss this.
Confused Residents Yes We have some mildly confused residents, each managed with a unique care plan.
Rural Setting No We are located at the end of a cul de sac and have lots of green space surrounding our building. It has a rural feel.
Smokers Room Yes We are smoke free however, have designated smoking areas.
Smoking Permitted Yes We are smoke free however, have designated smoking areas.
Semi-Secure Yes
Updated: 28 Mar 2022
Special Features
Special Features
At Waikiwi Gardens Rest Home we strive to provide a warm and friendly atmosphere where people feel they belong and are happy to call home. We have some of the best caregivers in the aged care business who take real pride in helping to make Waikiwi Gardens the best place in Invercargill. We offer a top class activities program with a huge variety of outings, crafts and entertainment. Our coordinator provides a fun 5 day a week program that allows residents to maintain active lifestyles and to continue engaging in the activities they value and enjoy.

With fresh home baking on a daily basis and a huge variety of different meals offered, one of the biggest complaints we hear is how good the food is! Our wonderful chef and cook ensure all dietary needs are met and take real pride in what they serve. With fantastic staff, beautiful meals, and a great social program, you'll find Waikiwi Gardens Rest Home to be a wonderful place to live.
Updated: 28 Mar 2022
Interests & Activities
Interests & Activities
One of the reasons that Waikiwi Gardens is such a great place is the excellent activities program that we offer. It includes many visiting entertainers as well as an extensive range of outings. We offer a real variety of entertainment to suit all physical abilities and a wide range of interests. Housie, bowls, live music, home sports, concerts, BBQ's, picnics, movies, country drives, walks down memory lane, dancers and school visitors are to name but a few of the exciting activities that our coordinator has planned each and every week.

There is a weekly planner posted every week with up and coming events. Requests and suggestions from residents and their families are very welcome. Every new resident will have one on one time with our activities coordinator to find out their interests.
Updated: 28 Mar 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact us for more details.
Staffing qualifications and details We have very low staff turnover, as our staff have great relationships with the residents. We have registered nurses and all our caregivers are well trained. Our support staff are great, always ready with a friendly face.
Details about meals Breakfast is served in bed around 7am. There is a good variety to choose from including; toast, cereal, fruit and porridge, tea or coffee and juice. We have morning and afternoon teas with home baking usual scones, muffins or something savoury. Lunch is the main meal of the day. This could be anything from fish and chips to a full roast. Our meals are top quality and well balanced. Our deserts range from apple sponge to sago and fruit. A lighter meal is served in the evening. This could be scrabbled eggs or soup or quiche. We offer fruit to finish. Supper is served later in the evening and is a sandwich and cake or a biscuit. We have an area where you are welcome to make your own tea and coffee throughout the day.
Updated: 28 Mar 2022
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Mandarin Yes
Māori - Te Reo Yes
Nepali Yes
Portugesse Yes
Spanish Yes
Other Details Yes Kiribati
Updated: 28 Mar 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 28 Mar 2022
Location Distance Details
Public Transport 0.30 Km Bus stops at the end of of our very short road.
Shops 0.30 Km Hairdressers, fish and chips and a restaurant are all in Ruru street. With a pharmacy and dairy just around the corner. A supermarket is 2 blocks away.
Parks 0.10 Km School playground next door for the children, plus there are many other lovely parks in the area.
Library 8.00 Km Central Library.
Updated: 28 Mar 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Police checked Yes
Other details Yes Aged Advisor
Care Association New Zealand Aged Care Association New Zealand (ACA)
Updated: 28 Mar 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.