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Waiapu House Lifecare & Village

At a glance
Waiapu House Lifecare & Village
Rest Home
10 Danvers Street
Havelock North
Havelock North 4130
Postal Address
Same as above
Hawke's Bay
View Phone Number
View Email Address
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Dee Repko - 022 573 8540
Heritage Lifecare
Other services
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Visitors as usual (but not if you're unwell or recently returned from overseas)
At Waiapu House you are at home with us.

We are a friendly, caring community. Become part of our Waiapu family and be cared for by our wonderful staff, whilst making new friends and learning new activities.

When it comes to everyday life, Waiapu House makes it easy with village, rest home, hospital and respite care, so if your health needs change, we can care for you now and into the future.

Part of the Hawke’s Bay community for over sixty years, Waiapu House is set amongst five acres of beautifully landscaped gardens, with architecturally designed buildings, including a John Scott Chapel. We are located in the sunny and friendly village of Havelock North.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 16 Jan 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 43
Vacancy Yes
We welcome Respite & Short-Term care.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Yes from $20.00/day up to $45.00/day as at 29 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 12 Jul 2024

'To the amazing staff at Waiapu. Thank you so much for the wonderful care given to mum'. September 2017

'Many thanks to you all for the care and attention to me during my respite time at Waiapu. You have all been wonderful'. October 2017

'To all the great people working so tirelessly at Waiapu and taking such good care of me. You are a wonderful team'. November 2017

'The Christmas decorations around the facility are wonderful, so good for the residents, the activity staff as always done a great job'. December 2017

'I would like to mention the welcoming cheerfulness of reception and office and management group'. December 2017

'Just a note to say how much I appreciate your help this week, you were gracious and professional and made a difficult situation so much easier'. September 2018

'Thank you for all your kindness to mum during her years at Waiapu. She was always treated with respect and compassion'. December 2017

'So very grateful for your care and kindness and patience and compassion for mum'. December 2017

Updated: 16 Jan 2024

Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral.
Occupational Therapist Yes Available by referral.
Social Worker (on site) Yes Available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes A podiatrist visits regularly.
Dietitian Yes Our menus are approved by Dieticians.
Kaumatua Yes We can arrange visits from local Kaumatua.
Chaplain/Spiritual Advisor Yes A beautiful John Scott designed Chapel on site is open every day. We can arrange visits from local religious groups.
Other Personnel Yes We have a wide range of personnel. Should you require services outside our home, we can assist.

Updated: 16 Jan 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Clinical Management Yes

Updated: 16 Jan 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship.
Carer Support Yes Our short stay programmes provide careers with a much-needed break, and support.
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes Talk to us to find out if you are eligible for a subsidy.
Private Paying Yes
Booking can be made in advance Yes

Updated: 16 Jan 2024

Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home.
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes All rooms have ensuite facilities.
Alcohol Permitted Yes
Phone Access In Own Room Yes Talk to us about options.
Wifi Yes
Resident can adjust heating in own room Yes All rooms have wall heaters with thermostat which are able to be adjusted to individual preferences.
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes

Updated: 9 Dec 2022

Special Features
Special Features
At Waiapu House, our home reflects the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us.

Situated in the beautiful Hawke's Bay, Waiapu House has magnificent landscaped and vegetable gardens, with a BBQ area and a courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.

Updated: 9 Dec 2022

Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs.

When you make Waiapu House your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs.

Updated: 16 Jan 2024

Additional Information
Additional Information
Topic Details
Details about meals Our menus are all approved by a Dietician.
Visitor information We welcome visitors into our home.
Internet access Free WiFi for residents and guests is available in the home.
Associated Complexes Waiapu House is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds national wide and 500 independent living units.

Updated: 16 Jan 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Māori - Te Reo Yes
Samoan Yes
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.

Updated: 16 Jan 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We welcome all religions and have access to local religious groups and services. Our Chapel designed by John Scott is open every day.

Updated: 16 Jan 2024

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.

Updated: 9 Dec 2022

Location Distance Details
Public Transport 0.10 Km
Shops 0.80 Km
Parks 0.80 Km
Library 0.80 Km Havelock North Community Library

Updated: 16 Jan 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 16 Jan 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.