Tranquillity Bay Care Ltd - Manaia Wing and Seaview Wing
At a glance
- Vacancy
- Yes
- Name
- Tranquillity Bay Care Ltd
- Category
- Rest Home
- Address
- 839A Whangarei Heads Road
Parua Bay
Parua Bay 0174 - Postal Address
- 839A Whangarei Heads Road
RD 4
Whangarei 0174 - Region
- Northland
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Social Media
FacebookPersonnel
- Manager
- Sharon Skiffington - (09) 436 2237
- Owner
- Sharon Skiffington - (09) 436 2237
Other services
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Map
Tranquillity Bay Care is the family rest home at the top of the hill.
We believe in, the more we care, the more beautiful life becomes.
Tranquillity has all the warmth, caring and family atmosphere you would expect from a place you would want to call home.
It is not an easy decision to put a family member into a care home. Even if you don't choose us, I am happy to have a chat and let you know what the process is.
Short stays are welcome.
We are an older facility with a rural charm, having magnificent views over Paura Bay out to Mt Manaia and Whangarei Heads.
We are down to earth and real with our care. You become family to us.
We listen, we laugh, we cry, we love. Come check us out.
Sharon, Richard and the staff of Tranquillity Bay Care xx
We believe in, the more we care, the more beautiful life becomes.
Tranquillity has all the warmth, caring and family atmosphere you would expect from a place you would want to call home.
It is not an easy decision to put a family member into a care home. Even if you don't choose us, I am happy to have a chat and let you know what the process is.
Short stays are welcome.
We are an older facility with a rural charm, having magnificent views over Paura Bay out to Mt Manaia and Whangarei Heads.
We are down to earth and real with our care. You become family to us.
We listen, we laugh, we cry, we love. Come check us out.
Sharon, Richard and the staff of Tranquillity Bay Care xx
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 1 May 2023 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 34 |
| Vacancy | Yes |
| We are very helpful if you just have questions | |
| Impending vacancy | Yes - Please enquire. We are helpful |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $5.00/day up to $25.00/day as at 05 Mar 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 1 Jul 2025 |
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Testimonials
| "I was really happy with the way these guys cared for my mother. I took mum home for a weekend once and she could not wait to get back to Tranquillity. The staff are really supportive and kind. It is a relief to me to know that my mum is being well cared for." from a happy daughter. |
|
Updated: 1 May 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 60 | Yes | We have two amazing registered Nurses. Terri-Lynn who is our clincial manager and Susan who comes to us with heaps of experience. Both are local so not far away if they are called in after hours. |
| Healthcare Assistants/Caregivers | Yes | 24 hour care provided by qualified and experienced staff, who go the extra mile as part of the service they provide to their clients | |
| Diversional Therapist | 32 | Yes | Full time Diversional Therapist working with the residents. The ladies have a fabulous time with Michael. I am sure they have a crush on him. |
| Activities Co-ordinator | 230 | Yes | We have the gorgeous Kathy as our activities coordinator and two volunteers Pia and Gina who do so much for the residents. We are so fortunate they found us. |
| Hairdresser | Yes | Nicole is our hair dresser. She has also become part of our house keeping crew. She can arrange a hair dressing day as and when required. Nicole is sooooooo nice. We all love her. | |
| Podiatrist | Yes | We have a visiting Podiatrist Jo who visits us on a monthly basis. Jo is more than happy to be called in outside of the set schedule for urgent appointments. | |
| Dietitian | Yes | A dietician can be consulted as part of ongoing client care. Menus are designed and approved for use in consultation with nutritionists and the dietician. | |
| Accredited Visitors | Yes | The local community is embracing us and we have some lovely volunteers that come up to talk to the residents. There is music, dancing and laughter at times that brings joy into the place. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | We do have a local church who will visit to do a church service every month. Otherwise we have residents who also attend the local church service in Onerahi. | |
| Other Personnel | Yes | We have a contingent of Support staff who maintain the Facility and the grounds for the continued enjoyment of our clients, their families and friends. | |
|
Updated: 1 May 2023 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Registered Nurses have specialist Oxygen Therapy training and expertise. |
| Gastronomy/Nasogastric Management | Yes | Registered Nurse has specialist PEG / NG knowledge and expertise. |
| End of Life/Palliative Care | Yes | Trained Registered Nurses and excellent visiting service from local Hospice. |
| Wound Care | Yes | Registered Nurses at Tranquillity are trained in Wound care and have the support of the Specialist Wound care district nurses. Access to hospital wound care specialists also available. |
| Diabetic Care | Yes | Trained Registered Nurses at Tranquillity are able to care for diet and insulin controlled diabetics. |
| Continence Advice | Yes | We have in house incontinence assessments, by qualified staff. Regular re-assessments are carried out to stay ahead of clients changing needs |
| Stomal Therapy | Yes | Local specialist available from Hospital. Registered nurses at Tranquillity are trained in Stoma care. |
| Stroke Rehabilitation | Yes | Local specialist available from Hospital. |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | All staff have ongoing infection control training. This training is updated annually as part of our comprehensive training. Registered nurses have comprehensive professional development in infection control |
| Surgical Followup | Yes | Local specialist available from Hospital. We are able to take clients to specialist appointments, if families are unavailable. we provide transport to all hospital, specialist appointments |
| Psychiatric Care | Yes | we are supported by the POPS team from Te Whatu Ora Health NZ |
| Community Health | No | Visit on an ad hoc basis. |
| Clinical Management | Yes | Our Clincial Manager is Terri-Lynn |
| Other Specialties | Yes | We have big hearts and offer free hugs |
|
Updated: 1 May 2023 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We can offer short stays known as respite care. This is sometimes a good way for the person coming into care to experience what it is like. Once in care they realize it is not so scary after all. |
| Carer Support | Yes | We offer respite care for those who have carer support in place |
| Subsidised | Yes | We provide rest home subsidised care through the Te Whatu Ora Health NZ (otherwise known as the Ministry of Health). I can talk you through the process if you are unsure what to do. |
| Private Paying | Yes | We also provide Resthome level care to private paying clients who are not eligible for the residential subsidy. At Tranquillity Bay Care we will always aim to provide an excellent service. we listen carefully to the clients needs and those of the Family |
| Booking can be made in advance | Yes | At Tranquillity we always look to working with the families, and provide a seamless service from admission to discharge. We aim to make what can be a difficult time, simple and enjoyable. advance bookings always ensure you have a place when necessary. |
|
Updated: 1 May 2023 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We do provide the furniture but you are more than welcome to bring your own. We encourage you to make the room yours. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | We do have a double room available for a couple. |
| Ensuite | Yes | We do have a few ensuite rooms. Please enquire for availability. |
| Alcohol Permitted | Yes | 'Happy Hour' every Friday afternoon. Residents may also provide their own alcohol for their own enjoyment. |
| Pets In Residence | Yes | Frankie & Nancy the talking Rainbow Lorikeets. A recused Cockatoo called Pandas. Rosie and Moca the cats and the office dogs Quinn, Monty and Macey. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | At resident's own cost. |
| Wifi | No | Sorry, we are rural and we do not have fast Wifi out here. Residents who do use internet can arrange their own connection. Happy to connect you up for checking emails but not for watching movies or youtube. |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | New contract for long term chronic conditions now negotiated/available. |
| Lounges/seating areas | Yes | Two large lounges and one smaller sun lounge. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | Negotiated on request |
| Provide End of Life/Palliative Care | Yes | We can provide palliative care for our existing residents. They must be rest home level of care. We can adjust from there |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Twice weekly as a minimum. |
| Residents Committee | No | Every 2nd month residents' meetings. Family encouraged to attend, if desired. |
| Policy for management of challenging behaviour | Yes | Staff trained in Dementia Care. Medication Management & Managing Challenging Behaviour in-service training completed. |
| Confused Residents | Yes | |
| Rural Setting | Yes | Rural and coastal outlook. Magnificent views from many rooms and the dining room/lounge areas. |
| Smoking Permitted | Yes | Smokers are able to smoke outside in designated area. |
| Semi-Secure | No | Inappropriate for severe dementia who tend to walk away and get lost. |
|
Updated: 1 May 2023 |
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Special Features
| We are an older facility with a rural charm, having magnificent views over Paura Bay out to Mt Manaia and Whangarei Heads. We are down to earth and real with our care. You become family to us. We listen, we laugh, we cry, we love. Come check us out. Sharon, Richard and the staff of Tranquillity Bay Care xx |
|
Updated: 1 May 2023 |
Interests & Activities
|
All the activities are voluntary and designed to help people relax and enjoy a community spirit whether they are joining in or watching from the side. We have a dedicated Diversional Therapist as well as an Activities Co-Ordinator who put together a full Activity programme over 6 days a week. The residents enjoy going out on regular trips in our van to local destinations. We have regular shopping days in town as well as regular excursions to specific events and concerts in the Whangarei area. As we live in a wonderful, beach environment we spend time in the summer down on the beach having morning tea and barbecues next to the incoming tide. Many of our residents have lived in this area all their lives and enjoy having visits from nearby friends and family. We actively encourage a close, family environment. Our motivated team design and run the Activity Programmes, both general and individualised for specific residents. , Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Cooking, Craft, Dancing, Entertainers, Exercises, Games, Garden, Happy Hour, Indoor Games, Library, Massage, Men, Movies, Music, Outings, Parties, Quizzes, Reading, Roses, RSA, Shopping, Swimming, Theatre, Videos |
|
Updated: 1 May 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please ask for a copy of our Admission Agreement. The agreement will give you all the information you require and what to expect to be included in the care of our residents. | |
| Staffing qualifications and details | We have carers that have completed their qualifications in Care Giving and all new staff are encouraged to obtain their certificates. | |
| Details about meals | A wonderful variety of home cooked meals are served daily. Residents' personal preferences are met and catered for as much as possible. The smell of home baking pervades the home and adds to the great atmosphere. | |
| Visitor information | We have no rules in place for visiting. We ask that you are considerate to all our residents as this is their home. You can met on the deck or chat in our quiet lounge. We do celebrate special birthdays and occasions with outside family with special morning teas. | |
| Recreational opportunities | We do a weekly run to the Mt Manaia Club where the residents can join happy hour and play pool. The ladies that go have a game of cards or dominions. One of our gentlemen has joined the pool club and goes every Wednesday. A kind member is generous to pick them up and drop them back. The members of the club are very supportive of our residents. | |
| Internet access | Internet is becoming more and more expected. Unfortunately, we are in a rural setting. If you would like unlimited use of the internet you would be required to arrange for your own provider. We are in a good position for receiving wireless. To use out internet, you would have to be in our main dining room as it does not spread through the whole building. I do believe fiber is on its way but it is still a long way off. | |
| Transport | We have a minivan for group outings. We also have the wonderful Richard who is our go to person for helping the residents get to their appointments. He is in town most days so it is just a matter of letting him know if you would like a ride into town. Shopping days can be arranged with a coffee after for those who are interested. | |
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Updated: 1 May 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | If required |
| Māori - Te Reo | Yes | |
| Sign Language | Yes | None on sight but available via local Deaf Society. |
| Swedish | Yes | |
| Tagalog | Yes | |
| Other Details | Yes | Various interpreters are available in the local area for a variety of languages. |
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Updated: 1 May 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | We hold monthly Church Services. |
| Christian | Yes | Local Ministers visit the home. |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | We hold monthly Church Services. |
| Ratana | Yes | |
| Roman Catholic | Yes | Local Ministers visit the home. |
| (Other comments) | Yes | Caring for your spiritual needs is an important part of your holistic care. |
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Updated: 6 Mar 2011 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | No public transport available in this area. |
| Shops | 6.00 Km | Local suburb, Onerahi, is 8 minutes drive away. Whangarei City Centre is a fifteen minute drive. Two minutes drive to Parua Bay Tavern and takeaways. Parua Bay shops are seven minutes drive from Seaview. |
| Mall | 20.00 Km | Whangarei City, 15 minutes drive away. |
| Parks | 0.00 Km | Beautiful parks and beaches within walking distance. Also, 18 hole golf course at bottom of our drive. |
| Library | 6.00 Km | 8 minutes to Public Library at Onerahi. Community library visits every month. |
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Updated: 1 May 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 4 Aug 2016 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.