Jump to Content

Torbay Rest Home

Send me an
Information Pack
At a glance
Torbay Rest Home
Rest Home
102 Glenvar Road
Auckland 0630
Postal Address
102 Glenvar Road
Auckland 0630
View Phone Number
View Fax Number
View Email Address
Visit Website
Diane Aldridge - 021 141 2087
APPQ Limited
Clinical Manager
Michelle Tugbo - 027 7709990
Care Officer
Patricia Nascimento - 09 473 5977
Other services
Tap to view all photos 1/3

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
Torbay Rest Home provides a quality, homely environment in which older people may live in an atmosphere of respect and friendliness and have their physical and psychological needs met.

Residents are encouraged and assisted to continue their interests maintaining independence in a supportive environment.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 21 May 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 31
Vacancy No
Impending vacancy No - some rooms no premium charge
Premium Room Charges Some Rooms from $20.00/day up to $30.00/day as at 01 May 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 1 Jul 2022
Type Hours Per Week Status Details
Registered Nurse 80 Yes We have 2 registered nurses on staff Sunday to Friday and on call.
Nurse Practitioner Negotiable We have access to Waitemata DHB gerontology nurse specialist team to consult as necessary.
Healthcare Assistants/Caregivers Yes We have Caregivers on duty 24/7
Physiotherapist Yes A physiotherapist is available to see residents by appointment.
Occupational Therapist Negotiable Occupational therapy services are available through the Waitemata DHB Community Health Services.
Social Worker (on site) Negotiable Social Workers available through the Waitemata DHB Community Health Services.
Activities Co-ordinator Yes Our activities co-ordinator is available 30 hours per week and provides a varied and busy activities programme.
Hairdresser Yes Our hairdresser visits weekly and provides a full hairdressing service.
Podiatrist Yes Our podiatrist visits every three weeks and as necessary to attend to foot care.
Dietitian Yes We use The Nutrition Consultants to review our menus and food service. We have a dietician available as necessary.
Accredited Visitors Yes Age concern visitors.
Kaumatua Negotiable Kaumatua can visit if requested.
Chaplain/Spiritual Advisor Yes All religions welcome, Priests and Ministers of local churches can be contacted to visit as necessary.
Updated: 13 Jun 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Wound Care Yes We have access to the Waitemata DHB wound care specialist nurse who will support our staff in more complex wound care.
Diabetic Care Yes
Continence Advice Yes Available from Waitemata DHB
Infection Control Yes We are able to consult the infection prevention and control specialist nurse from Waitemata DHB.
Psychiatric Care Yes We work closely with Mental Health Services for Older People.
Clinical Management Yes
Updated: 1 Oct 2013
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes We can also accommodate patients with Long-Term Support - Chronic Health Conditions who may be under 65 years of age but depending on the level of care you need. NASC can organise a contract for this if you've identified Torbay Rest Home as a place you would like to go.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 13 Jun 2020
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes Rooms have an ensuite bathroom with toilet and handwashing facility. There are 5 deluxe suites that have a separate living room and a full bathroom with shower. There is an extra charge for the extra features that these suites provide.
Rooms suitable for a couple Yes Availability may be an issue, however please enquire.
Ensuite Yes
Alcohol Permitted Yes Your care plan will identify your personal preferences.
Pets In Residence Yes We have one cat called Muffin.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes Each room has a oil filled heater, can adjust the temperature.
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes Primary options - available through your GP service. Please ask for more information.
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Residents Committee No However, residents meetings are held three monthly.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside sheltered area only.
Updated: 21 May 2019
Special Features
Special Features
Torbay Rest Home has an extensive activities programme including exercise groups, games, trivial pursuit, visiting pets, 'happy hour', singing and entertainment, gardening group, mini bus trips.
Residents choose activities they wish to participate in and our activities co-ordinator directs the daily programme.
Some of our residents continue to attend regular community groups ie Stroke Club, RSA and Church groups.
The residents enjoy companionship from other residents and the dedicated, caring staff.

Torbay Rest Home is certified to the NZ Health and Disability Standards. Reqular internal audits assist in the quality improvement programme. International Certifications are the auditing agency used by the facility.
Torbay Rest Home has gained tertiary level for workplace safety with ACC.

Updated: 22 Apr 2010
Interests & Activities
Interests & Activities
Activity programme, Age Concern, Big print books, Bingo, Board games, Breakfast in bed, Canine friends, Concerts, Craft, Entertainment, Exercises, Games, Garden, Gardening, Happy Hour, Minibus, Movies, Music, Outings, Parties, Pastoral care, Quizzes, RSA, Shopping, Sing-a-longs, Stroke Group
Updated: 6 Dec 2007
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not The fees per week for rest home care - $1120.49 For a rest home suite, there is an extra charge of $30 per day. More information is available from the office. Full details in our admission agreement.
Staffing qualifications and details Several of the staff have been employees for more than 10 years. The staff are very committed to providing a high quality of care and take a lot of pride in their work. Majority of our care staff are Levels 3 and 4 and have achieved Dementia certification.
Details about meals Home cooked meals, fresh baking daily, varied menu (five-week cycle with summer and winter menus). Facility Manager and Dietitian review menus regularly as part of quality management.
Updated: 24 May 2019
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes Several staff and some of the residents speak Afrikaans.
Dutch Yes
English Yes
Filipino Yes
Flemish Yes
French Yes
German Yes
Interpreter Yes
Japanese Yes
Korean Yes
Mandarin Yes
Portugesse Yes
Samoan Yes
Spanish Yes
Updated: 1 Oct 2013
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Group visits monthly.
Baptist Yes Minister available
Non denominational Yes
Presbyterian Yes Church close by.
Roman Catholic Yes Weekly visits for communion or as requested.
Updated: 6 Dec 2007
Location Distance Details
Public Transport 0.40 Km Bus service.
Shops 2.00 Km Torbay shops 2 minutes away by car. Shops include pharmacy, cafes, dentist, restaurants, hair salons, bakery, dairy/superette, fruit and vegetable shop.
Mall 4.00 Km Albany Mall and Browns Bay shopping area are within 5 minutes drive.
Parks 2.00 Km Close to beautiful Long Bay Regional Park and Browns Bay waterfront.
Library 4.00 Km Browns Bay
Updated: 21 May 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Care Association New Zealand
Updated: 21 Jun 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.