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Te Wiremu House Lifecare & Village

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Te Wiremu House Lifecare & Village
Rest Home
621 Aberdeen Rd
Te Hapara
Gisborne 4010
Postal Address
Same as above
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Heritage Lifecare
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Make your home at Te Wiremu House Lifecare

When it comes to everyday life, Te Wiremu House makes it easy with personalised rest home, hospital, day care, respite and secure dementia care. The well-appointed rest home rooms all look out onto delightful gardens and come complete with a call bell system and WiFi. Many of the spacious hospital rooms are furnished with ensuites.

Part of the Gisborne community since 1960, Te Wiremu House is set amongst beautifully landscaped gardens just a hop, skip and
jump from the town centre where you’ll find all the essentials including a pharmacy and library. Te Wiremu also offers a village lifestyle
with its connected Bruere village.

We offer everything from physiotherapy to podiatry, a scooter bay, SKY TV, hairdressing and health checks. We have a range of recreational activities and have received awards from the NZ Aged Care Association for meeting the needs of War Veterans.

But don’t just take our word for it, see what our resident Len has to say...

Born and bred in Gisborne, Len owned a motor-body business, building trucks and fixing caravans until a stroke put him out of action. He’s been at Te Wiremu ever since.

“It was an easy decision coming here, the staff are very friendly and they really care about your wellbeing. They just can’t do enough for you.”

One of the most important things for Len was keeping his independence and he feels you can do that here. In fact, they call him ‘Mr. Independence.’ “I take myself off for a walk around the gardens, the cat comes and sleeps in here and my daughter brings their new puppy in to visit.”

Does he have any favourite staff members? “No, they all treat me the same, better than family. You can have arguments with family, never with the team here, we just have a laugh, it’s a lot of fun.”

Len says he’s thought about what a ‘better everyday’ means but all the days are good here. “Having people to talk to is a great thing.”
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 19 Apr 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 34
Vacancy Soon
Out of town residents are also welcome
Impending vacancy Yes - Out of town residents welcome
Premium Room Charges Some Rooms as at 17 Aug 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 17 Aug 2022
"The family wish to thank the wonderful staff at Te Wiremu House for their love and care over the last year of her life. You made her life very happy."
Updated: 22 Nov 2018
Type Hours Per Week Status Details
Registered Nurse Yes Rostered 24 hours a day. As at November 2014 two Charge RN's are at Expert Level Professional Recognition Program.
Nurse Practitioner Yes A Nurse Practitioner is available and referrals can be made.
Enrolled Nurse Yes Enrolled Nurses have completed EN Transition program and are very experienced. As at December 2014 the EN available is at Expert Level Professional Recognition Program.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and are required to complete orientation and specified training. CareerForce program is provided on site and must be completed within 18 months, after completion of orientation. Team leaders are also available.
Physiotherapist Negotiable May be accessed via Tairawhiti DHB or privately.
Occupational Therapist Negotiable May be accessed via Tairawhiti DHB or privately.
Diversional Therapist Yes Hours are variable, hospital residents often join the Resthome for specified activities. Individualised programs are prepared. Three staff hold Diversional Therapy qualifications.
Activities Co-ordinator Yes see Diversional Therapist
Hairdresser Yes Weekly and as negotiated. This is a very popular service. A hair salon is provided on site. Some also enjoy visits to Hairdressers within the local community, the closest being some 500m from the facility.
Podiatrist Yes Visits weekly. Podiatrist is highly skilled and also provides training to staff.
Dietitian Negotiable Menus are audited annually. Facility kitchen/food service is managed by experienced staff, and meal delivery is available.
Accredited Visitors Negotiable
Kaumatua Yes After discussions with residents, staff and whanau we act accordingly. Te Wiremu House is also supported by Tikanga Maori, or Te Pihopatanga Clergy and Minita a Iwi.
Chaplain/Spiritual Advisor Yes A Chaplain visits on Mon, Wed and Fridays for 2 - 3 hrs per day, and attend as required. Additionally, we offer ecumenical spiritual care. Maori services are also available. Various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes Dr Teresa Stempa holds weekly clinics. Special attention is offered to War Veterans and Ex-service personnel. A specialist War Veteran Advocate is available. Te Wiremu also offers a wide range of extra services, such as email assistance, appointment transportation, housekeeping, laundry service, medication administration and delivery, pharmacy services, speech therapy, interpretation services.
Updated: 22 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes We also work closely with Hospice
Dialysis Yes
Wound Care Yes As required through Gisborne Hospital
Diabetic Care Yes As required through Gisborne Hospital
Continence Advice Yes As required through Gisborne Hospital
Stomal Therapy Yes As required through Gisborne Hospital
Stroke Rehabilitation Yes As required through Gisborne Hospital
Infection Control Yes As required through Gisborne Hospital
Surgical Followup Yes
Psychiatric Care Yes As required through Gisborne Hospital
Clinical Management Yes
Other Specialties Yes As required through Gisborne Hospital. Highly experienced Clinical Nursing staff.
Updated: 12 Mar 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Out of town residents are welcome
Carer Support Yes Out of town residents are welcome
Subsidised Yes Out of town residents are welcome
Private Paying Yes Out of town residents are welcome
Booking can be made in advance Yes Out of town residents are welcome
Updated: 8 Dec 2014
Feature Status Details
May Bring Own Furniture Yes We encourage residents to personalize their rooms.
Single Rooms Yes Rooms are very large with modern equipment. They are equipped with a nurse call system, personal heater, access to spacious showers, and safety grab rails. Personal Freeview TV and Sky TV access is available.
Shared Rooms Yes We have one double room.
Rooms suitable for a couple Yes A double room is available for couples.
Ensuite Yes We have many rooms with ensuites, please discuss this option with our Facility Manager.
Alcohol Permitted Yes Monitored together with GP guidance.
Pets In Residence Yes A much loved cat.
Negotiate To Bring Own Pet No We are happy to discuss options for your pets.
Phone Access In Own Room Yes Can be arranged.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Communal lounges in the complex are equipped with comfortable seating, a stereo system and televisions with Freeview and Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Provide End of Life/Palliative Care Yes Te Wiremu House is an approved Liverpool Care Pathway provider. It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Palliative Care Contract No However after consultation with the GP, Gisborne's palliative care team are often involved.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Whanau Room Yes Several small lounges which families are welcome to use. A room is available for families to gather and have private time or stay the night if their loved one is palliative.
Maori Kaupapa Yes In consultation with the resident, Whanau, and friends. Strong support is offered. Maori Church and Holly Communion Services are available.
Residents Committee Yes Regular meetings are held. Family are most welcome.
Newsletter Yes
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Rural Setting No However we have lovely grounds and views of the hills.
Smokers Room No Only in outside designated area.
Smoking Permitted Yes For residents only. Te Wiremu House is a staff smoke free environment
Updated: 22 Nov 2018
Special Features
Special Features
Te Wiremu house offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a convenience shop, scooter bay, paraplegic toilets, and separate dining room and lounge facilities. Staff are fully trained in the use of the modern hoists and other equipment which helps to keep our residents safe and the staff healthy and happy. A disability van is available for outings, however medical appointments and urgent hospital visits are a priority. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.
Updated: 22 Nov 2018
Interests & Activities
Interests & Activities
Te Wiremu has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Diversional Therapists focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

Age Concern, Alzheimer's Society, and other organizations are easily accessed through us and we welcome them to our facility. Large print books and Blind Foundation listening books form part of our library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano is also available in the main lounges.

Here are just some of the activities and interests of residents which arise on a regular basis:

BBQ, Bingo, Board games, Bowls, Cards, Classical Music, Concerts, Cooking, Craft, Dancing, Games, Gardening, Happy Hour, Housie, Jigsaw, Music, Movies, Parties, Quizzes, Reading, Religious services, Sing-a-longs.

There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.
Updated: 28 Nov 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Fees do not include personal items, i.e.; clothing, toiletries, personal telephone, non-subsidised medicines, pay-to-view TV (Sky) etc.
Staffing qualifications and details A staff of 75-80 work mainly on a part time basis to care for our 90 residents. As well as nurses, caregivers, activities officers, gardeners, maintenance and grounds staff, cleaners, Cooks/kitchen assistants and administrators there are also visiting specialists i.e.; physiotherapist, occupational therapists and podiatrists. A hairdresser also visits weekly. Te Wiremu is fortunate to have a strong & large team of volunteers who provide entertainment, flowers, special events and much else besides. Residents retain their own General Practitioners though an on call Doctor is available if needed. Most medical and pharmaceutical costs are paid for by Te Wiremu House. According to Health Department Regulations all residents are visited regularly by their GP who will also call when requested either by the nursing staff or the resident.
Details about meals All meals are all cooked on site, a four week menu provides a varied and nutritionally balanced diet. Personal preferences are taken into account. The menu is audited annually by a Registered Dietitian.Kitchen/food services are managed by a Qualified Chef.
Associated Complexes See Heritage Lifecare web site
Updated: 12 May 2017
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Yes
Interpreter Yes
Mandarin Yes
Maori - Te Reo Yes
Tongan Yes
Updated: 22 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Christian Yes Communion service is held monthly on the first Wednesday of the month in the lounge. Ministry is always available in times of sickness or dying; the needs of family and friends are always considered.
Denominations/Faiths represented Yes Anglican,Roman Catholic, Baptist, Methodist, Presbyterian, Salvation Army.
Inter denominational Yes Ministers of other denominations also come as requested.
Non denominational Yes The spiritual needs of our residents are of great importance, but church affiliation is not required, nor is there any requirement to attend the services of worship held in the home.
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested.
Updated: 22 Nov 2018
Location Distance Details
Public Transport Bus at front driveway. Sunshine Bus by appointment. There is only one local Disability Taxi - early bookings are essential.
Shops 0.50 Km Dairy, hairdresser, fish and chips
Mall 0.00 Km N/A
Parks 0.50 Km Small park very closeby
Library 3.00 Km The city library also services our home and books are changed monthly.
Updated: 12 Mar 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Other details Yes Golden Carers Activities
New Zealand Aged Care Association (NZACA)
Updated: 8 Dec 2014

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.