At a glance
- Pakize Sari - (04) 380 2002
- Te Hopai Trust - (04) 380 2002
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"The treasures we surround ourselves with remind us of who we are."
|Contract with Te Whatu Ora
|Updated: 23 Jul 2012
Bed and Vacancy Details
|Approximate number of beds at this level of care
|Short stay considered
|Premium Accommodation Charges
|Some Rooms from $28.00/day up to $52.00/day as at 28 Nov 2023
|MOH Certification and Audit Report
|View MOH certification and audit report (opens in a new tab)
|Extra admission requirements due to COVID-19
|Updated: 1 Mar 2024
|Hours Per Week
|A Hairdresser attends the Home. twice weekly on Mondays and Wednesdays. A Barber will visit as needed. Booking is through main office. However, you may wish to use your own Hairdresser. Either way the cost is paid by the resident.
|Chaplain from hospital.
|Updated: 24 Feb 2014
Specialities or Areas of Expertise
|Specialities or Areas of Expertise
|End of Life/Palliative Care
|We maintain a very close relationship with Mary Potter Hospice.
|May Bring Own Furniture
|You are welcome to bring any furniture following discussion with Care Manager.
|Roomy and spacious.
|Rooms suitable for a couple
|However, we endeavour to locate married couples into adjacent rooms.
|All residents are offered a private room with ensuite.
|We have a social hour held in the lounge monthly. We request discretion as far as alcohol in your room is concerned. Please keep in mind other Residents may have a problem with alcohol. Please discuss your needs with the Care Manager.
|Phone Access In Own Room
|There is a free telephone in each room for local calls, but toll calls must be arranged through the office.
|Resident can adjust heating in own room
|Palliative Care Contract
|However, we maintain very close links with Mary Potter Hospice.
|Te Hopai has a mobility van for resident outings.
|However, we do have positive links with local Iwi.
|These are held on the last Monday of each month, and are led by the Recreation Officer. We welcome your views and suggestions to improve the quality of our service. This is your home. We want you to feel comfortable and content.
|Policy for management of challenging behaviour
|To ensure the residents are kept safe in a dignified manner within the guidelines of NZ standard Restraint Minimisation and Safe Practice 8141:2001. The full standard is held in the Board room library.
|Our staff are very capable in dealing with confused residents. Should any resident require reassessment to a dementia facility then we endeavour to have them admitted to our Kowhai Unit and not have to leave the Te Hopai facility.
|Updated: 20 Apr 2018
|Te Hopai is a modern, well-equipped facility, located in a park-like setting adjacent to Wellington Hospital. Te Hopai sets the standards for rest home, dementia and continuing hospital care.
Established in 1888, the Te Hopai Trust Group remains the oldest Charitable Trust, solely dedicated to care of the elderly, throughout the country.
Te Hopai Home was the first home for the aged to be established in Wellington. Following a grant of land by the Colonial Secretary, the first home was built from funds subscribed by a number of prominent Wellington citizens and opened in 1889.
It was replaced by a new home in 1976.
In 1993 Te Hopai Trust saw a need for a safe care for those Residents with memory problems. To cater for the demand the Kowhai Wing - a 10 bed secure unit - was built.
In July 1995 Te Hopai Trust purchased Alexandra Rest Home in Rintoul Street. In September 2002 Alexandra Home was sold.
Te Hopai Hospital was built and officially opened in July 1996. A 34 bed up-to-theminute facility features 24 hour medical convenience while providing a homely, safe and warm environment for both short and longer term special residents.
In 2001 a major redevelopment of Te Hopai Home was started. This saw the opening of a new two storey wing in April and was followed by a staged rebuilding of the old home.
The outcome was a modern multipurpose building with each room having an en suite bathroom.
We believe in caring for those members of the community who are unable to 'care for themselves.
We believe our care should:
* keep them safe from harm
* promote their independence
* encourage and nurture their individuality, dignity and self worth
* be as close to their own home environment as possible
* reflect their physical, emotional, intellectual, social, cultural and spiritual needs
* be delivered with kindness and friendliness
* respect their freedom of choice and speech
* be based upon decisions made by them
* involve their relatives and friends
* maintain their right to privacy and confidentiality
* provide their right to die in peace and with dignity.
CODE OF RESIDENTS RIGHTS AND RESPONSIBILITITES
YOU HAVE A RIGHT TO:
* Personal and health care according to your need.
* Be treated as an individual and with dignity and respect.
* View a copy of the Code of Health and Disability Services Consumer's Rights
* Privacy when for example attending to hygiene, making and receiving telephone calls, receipt of mail, receiving visitors, personal conversations with staff and residents.
* Treat the facility as your home and to regard yourself as a member of a family
consisting of other residents and staff.
* Expect that your safety will be catered for in and around the facility.
* Choose and maintain contact with individuals and groups from the community
through visitors to the home and outings.
* Be consulted about all matters affecting you.
* Be asked to choose from a range of activities both in the facility and in the
* Socialise with whomever and whenever you choose.
* To be addressed by your preferred name.
* Maintain your personal independence.
* Ensure that your possessions are not shared without permission.
* Confidentiality of any records staff may keep.
* Control over all personal matters as to your own possessions and clothes,
financial matters, when you sleep.
* Be involved in decision-making about activities of daily life and have information
provided in a format best suited to your needs so informed consent is assured.
* Intimacy and sexuality as long as the personal rights of others is maintained.
* Continue with cultural and religious practices -and value systems which have
determined your life in the past.
* Complain about anything which upsets you and if necessary have some
independent person to advocate on your behalf.
YOU HAVE A RESPONSIBILITY TO:
* Treat fellow residents with respect.
* Remember that other residents have the same rights as you.
* Treat staff as individuals with dignity and respect.
* Assist staff in looking after your health.
* Inform staff when you are leaving the home, who will be with you and when you
hope to return.
* Treat the facility with care and respect.
* Keep any financial matters current.
* Adhere to any house rules.
A code of Residents Rights & Responsibilities is available on cassette tape.
We are committed to ensuring that all residents are given adequate choice in . relation to quality of life and conducting activities fundamental to your daily routine.
Where possible we aim to ensure that your individual values and beliefs are incorporated in to the organisation of the home.
We are able to refer you to an independent advocacy service at the earliest opportunity if you have any concerns over your care or your family's involvement in your care and are not able to reach a resolution.
We have a complaints process that is easy to follow [please see the complaints section] and guarantee that all concerns are followed up within 14 days.
We have provided you with some contact people who will be able to advocate on your behalf and we are happy to discuss how the independent advocacy process works and assist in its facilitation.
. The Public Trust Office
. Aged Concern
. The Clergy of the Residents religion
. Health & Disability Consumers Advocacy Service
|Updated: 7 Aug 2006
Interests & Activities
A Registered Occupational Therapist and Physiotherapist are employed by Te Hopai Trust. The following services are provided:
* Individual resident assessments.
* Sourcing equipment and aids as required.
* Provide training for all staff on efficient transferring techniques to ensure
that everyone remains safe.
* Arrangement of repairs to wheelchairs.
* Regular exercise programs.
The recreation team consists of people who work mainly during the week, to provide recreation to all the residents of Te Hopai Trust. Each unit will have a proportion of hours correlating to the number of residents they have.
The programmes include group work and individual work. We aim to provide a variety of activities to accommodate social, intellectual, physical, emotional and spiritual needs of the residents. A week may include; quiz day, bowls, handcrafts, music therapy, exercises with the physiotherapist, life review, flower arranging, a visit to the gardens in the van, gardening, reading current events and housie.
We arrange visits from school children and other entertainers to provide more enjoyment for everyone. There are also visits to and from other rest homes for
different special events. We aim to have a Christmas function each year with entertainment and a supper. Other special events are planned when able.
The following community support groups are available and may be of interest to you. Please see the staff if you would like to be put in contact with any of them.
* Foundation for the Blind
* Hearing Association
* Stroke Club
* Parkinson's Foundation
|What's included in your fees and what's not
|EXTRA CHARGES Whilst most of the services that we provide are included in the price [as per your resident contract], we are unfortunately not in a position to absorb any/all of the costs associated with specialist or extra products or services that you may desire or require. It is the responsibility of the resident and / or their family or whanau to ensure that the resident has their own stock of personal toiletries. However in the event that the resident runs out, the facility. have supplies on hand. The following products and services will require extra charges: Dentists, Optometrists, Audiologists, Chaplains, Hairdressers, Advocacy, personal equipment aids
|Staffing qualifications and details
|MEDICAL You are welcome to retain your own GP. However, it is not always possible for them to visit the Home. We have our own GP who visits and sees residents as their condition determines. Our contract with the Health Funding Authority requires residents to be seen a minimum of three monthly. MEDICATION All medication is to be handed in on admission and will be administered regularly as prescribed. Self medication may be appropriate. This should be discussed with the Care Manager on admission. Cleaning services are provided by Spotless Services.
|Details about meals
|MEALS 07.30 am Breakfast is served on a tray in your room, but may be taken in the dining room if you wish. 10.00 am Morning Tea in Lounge or Bedroom. 12.00 md Lunch in Dining Room. 2.15 pm Afternoon Tea in Lounge or Bedroom. 5.00 pm Tea in Dining Room. 7.30 pm Supper. We encourage residents to have input into the menu and offer choices for the main meals. For this reason and because we wish to optimise your health, we need to know if you have any particular dietary requirements e.g. diabetic, vegetarian etc. If you have been assessed as requiring special feeding equipment such as modified cutlery or drinking cups, please inform our staff as to what equipment you like to use. Our meal service is contracted to Spotless Catering Service who are able to offer specialised catering to our particular requirements.
|Updated: 5 Apr 2006
|We may be able to bring in an interpreter or translator if a family member or friend is unavailable to assist.
|Māori - Te Reo
|We are able to provide information about cultural support groups & referral sources should you require or request it. Please let our staff know if written or spoken English is difficult for you so we can accommodate this when we are giving you information
|Updated: 5 Mar 2006
|Regular Anglican services are held at the Home. You are welcome to attend local church services if you wish to.
|Weekly Catholic Services are held at the Home. You are welcome to attend local church services if you wish to.
|Updated: 5 Mar 2006
|Located behind Wellington Public Hospital - very frequent bus service.
|Newtown shopping includes fresh food, speciality shops and several good cafes where you can have coffee or lunch.
|Located close to Basin Reserve.
|Local Newtown Library in shopping centre.
Credentials & Membership
|Credentials & Membership RC
|Aged Care Association New Zealand (ACA)
|New Zealand Council of Christian Social Services (NZCCSS)
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.