Summerset by the Lake (Taupo)
At a glance
- Vacancy
- No
- Care Suite Vacancy
- Yes
- Name
- Summerset by the Lake (Taupo)
- Category
- Rest Home
- Address
- Summerset by the Lake
2 Wharewaka Road
Wharewaka
Taupō 3330 - Region
- Lakes
- Phone
- View Phone Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Kate Rogoz - 07 378 6731
- Owner
- Summerset Group
- Clinical Manager
- Sini Paul - 021 0204 4560
Other services
Media
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Map
Summerset serviced apartments are ideal for over 70's who are living independently at the moment but would feel more confident with support close at hand. These modern, mobility friendly apartments are warm, comfortable and full of features that make them easy to live in.
With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and slip resistant flooring.
Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.
With serviced apartments located in our modern village centre, it's easy to meet friends and family for coffee at our Divine Café and enjoy the facilities including our communal lounge, library, computers, pool table, exercise room, and all-weather bowling green. And, if you're keen to get involved, there are regular activities and events to keep you busy.
To find out more, please call our Sales Manager, Kate Rogoz, on (07) 376 9470 for more information.
With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and slip resistant flooring.
Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.
With serviced apartments located in our modern village centre, it's easy to meet friends and family for coffee at our Divine Café and enjoy the facilities including our communal lounge, library, computers, pool table, exercise room, and all-weather bowling green. And, if you're keen to get involved, there are regular activities and events to keep you busy.
To find out more, please call our Sales Manager, Kate Rogoz, on (07) 376 9470 for more information.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
|
Updated: 17 Dec 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 1 |
| Vacancy | No |
| Spacious room with ensuite and walk-in wardrobe, available for short term respite or long-term | |
| Impending vacancy | No - Own bedroom, lounge, ensuite |
| Short stay considered | Yes |
| Premium Accommodation Charges | Yes from $50.00/day as at 17 Jun 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 11 Jul 2025 |
|
Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 18 |
| Care Suite Vacancy | Yes |
| Serviced apartment with package of care or rest home level | |
| Care Suite Impending vacancy | No - Serviced apartments available |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 11 Jul 2025 |
|
Testimonials
| "My mum moved to Summerset by the Lake Care Centre in August 2021. The care team's attention to her physical, medical and wellbeing needs has greatly enhanced her quality of life and I'm extremely grateful to the Summerset by the Lake family for their wonderful care of Mum. She's in better health and spirits than ever! Thank you." Wendy Cooper |
|
Updated: 13 Dec 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24 | Yes | Registered nurse |
| Nurse Practitioner | 40 | Yes | Clinical Manager |
| Healthcare Assistants/Caregivers | 336 | Yes | 2 x Care Givers onsite 24 hours per day/ 7 days per week. |
| Physiotherapist | Negotiable | If requested by Medical practitioner Physiotherapy available. | |
| Diversional Therapist | 1 | Yes | Recreational Therapist. Training towards full DT qualification |
| Activities Co-ordinator | 40 | Yes | As above |
| Hairdresser | 15 | Yes | By appointment in the village saon |
| Podiatrist | Yes | Available variable hours per week either self referral or by doctors prescription | |
| Dietitian | Yes | If prescribed by a medical practitioner | |
| Accredited Visitors | No | On call | |
| Kaumatua | Yes | On call | |
| Chaplain/Spiritual Advisor | Yes | On call | |
| Other Personnel | Yes | Registered Retirement Village with RVA and a variety of staff available across 7 days per week. | |
|
Updated: 13 Dec 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | To be discussed with the Care Centre Manager |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | We work with the Community Allied Health Team |
| ACC Rehabilitation | Yes | These contracts are person centred and individualised |
| Tracheotomy Care | Yes | To be discussed with the Care Centre Manager |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 13 Dec 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| High Care Needs | Yes | This is based on the assessment and our ability to provide this level of care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 13 Dec 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | In some cases, this is dependent on the size of the room chosen |
| Ensuite | Yes | |
| Pets In Residence | Yes | We welcome pets as visitors as long as they are well managed. |
| Phone Access In Own Room | Yes | We recommend you bring a cellphone. |
| Wifi | Yes | Wifi available in communal areas |
| Resident can adjust heating in own room | Yes | Dependent on the care suite/apartment chosen |
| Lounges/seating areas | No | We have a divine cafe in our village for all residents and their families |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | Everyone is welcome in our homes |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity. |
| Whānau Room | Yes | We encourage families to use this room. |
| Māori Kaupapa | Yes | We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents. |
| Family Committee | No | We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | A designated smoking area will be provided for care residents by the Village Manager |
| Semi-Secure | Yes | We provide a safe and secure environment for our residents |
|
Updated: 13 Dec 2024 |
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Special Features
| Summerset by the Lake has home-based support. This service is provided by site care staff under the direction of the Village Manager and Clinical Manager. |
|
Updated: 13 Dec 2024 |
Interests & Activities
| Billiards, Bingo, BBQ, Board games, Bowls indoor & outdoor, Bridge, Cards, Crafts, Concerts, Line dancing, Entertainment various, Films, DVDs, Videos, Games, Gardening, Age Concern, Free Internet in Resident Library, Happy hours, Jigsaws, Special Outings, Village mobility Van, Exercise classes, Pentanque, Shopping, Sky TV, Therapeutic Spa pool, Library, large print books, talking books, fashion parades, motor home & boat Park, Workshop, Art Classes |
|
Updated: 13 Dec 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions. | |
| Staffing qualifications and details | Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener, | |
| Details about meals | Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce. | |
| Recreational opportunities | Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences. | |
| Internet access | Wifi is available in common areas | |
| Transport | We have a Summerset van and can arrange other transport as required. | |
|
Updated: 17 Dec 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | Some Dutch residents |
| English | Yes | |
| Māori - Te Reo | Yes | Staff |
|
Updated: 13 Dec 2024 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Thursday |
|
Updated: 17 Dec 2024 |
||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | We can provide other ethnic meals, please discuss this with the Clinical Manager. |
| Vegan | Yes | |
| Vegetarian | Yes | |
|
Updated: 17 Dec 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | Connector bus free with Gold Card, from gate |
| Shops | 6.00 Km | |
| Parks | 0.15 Km | Village on lake reserves |
| Library | 6.00 Km | Library bus visit once per month |
|
Updated: 17 Dec 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | No | Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 17 Dec 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.