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Roseanne Retirement Home

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At a glance
Roseanne Retirement Home
Rest Home
25 Taradale Road
Napier 4110
Postal Address
PO Box 4223
Napier 4143
Hawke's Bay
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View Email Address
Colleen White - 06 8430 250
Colleen White - 06 8430 250
06 8430 250
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We are a small family orientated home. We encourage residents to be themselves. Family are encouraged to visit at any time and are invited to join activities and outings if they choose. We want our residents to view Roseanne as their home and we are sensitive to their personal space, needs, and desires. This makes working and living at Roseanne special.
We have a trained Spark of Life facilitator who enthusiastically runs a dementia (or rementia) specific programme.
Nourishing, attractive meals are cooked on site, with options available for personal preferences.
Most of our rooms have their own ensuite with toilet and handbasin. There are shared facilities for showering.
We offer respite care when rooms are available and offer a day programme to give social interaction for those who choose to remain in their own homes.
We do not ask premium charges.

A commitment to provide the highest quality and professional standards in meeting the residents individual, psychological, cultural and spiritual needs within a safe, warm, caring, friendly, family orientated environment.
We encourage respite and day programme residents to join us on special outings.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 1 Aug 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 16
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 May 2024
"Mum was a bit nervous about coming but it made all the difference when she found she could bring her cat".
"I didn't want to go into a rest home but when I went for respite care I found I really enjoyed it, so I stayed".
"It's nice to be allowed to go out as often as we do. It makes you feel like a real person".
Updated: 1 Aug 2023
Type Hours Per Week Status Details
Registered Nurse 40+ Yes There is Registered Nurse working 5 days a week and one is on call 24 hours.
Nurse Practitioner Negotiable A referral can be made to a nurse practitioner if deemed necessary by the registered nurse or family.
Healthcare Assistants/Caregivers Full Cover Yes Careworkers are on duty at all times over a 24 hour period. The number on at any one time depends on the workload. Ongoing upskilling and training is actively encouraged.
Physiotherapist 0.00 Negotiable Visits from community Physio. Visits to other physio's can be arranged as needed.
Occupational Therapist 0.00 Negotiable
Diversional Therapist 35 Yes Our activities provider is studying to gain DT qualification. She is also a qualified Spark of Life facilitator who provides dementia specific programmes. We take our residents to shows at night, and at weekends for interesting events. Families are encouraged to join in with extra activities.
Hairdresser 3+ Yes Our residents have their hair cut either by their own hairdresser or by onsite staff.
Podiatrist Yes Visiting by appointment. Regular visits approx 8 weekly.
Dietitian Yes Menu's are checked and audited by a registered Dietitian. Our staff are trained in providing attractive nourishing meals which look and taste great. We listen to what the residents think and modify to suit their needs.
Accredited Visitors Yes We encourage volunteers to visit or to be involved in our programme. A RC representative brings communion weekly and a pastor comes monthly for all other residents. We also have visits by "canine friends".
Kaumatua Yes We have Maori speaking staff and we are aware that all cultures need to be acknowledged and all treated with dignity and respect.
Chaplain/Spiritual Advisor Yes We have an Wesleyan Methodist minister who visits monthly and we take the residents who want to go to a Presbyterian service monthly. Personal visits can be arranged when needed. The Roman Catholic representative visits weekly to give communion.
Other Personnel Yes We have a variety of regular visitors to provide interest and entertainment. Dog friends, singers, kindergartens are a few.
Updated: 1 Aug 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Our staff are trained in the use and administration of oxygen and associated equipment and conditions.
Palliative Care (Contracted) No Although we do not have a specific palliative contract, we are aware that this is the residents home. Therefore we provide end of life care to enable people to stay in there own home to die with dignity. Our staff have specific end of life training.
End of Life/Palliative Care Yes Although we do not have a specific palliative contract, we do provide palliative care for those who need it. We have hospice support which allows people to die with dignity in the place of their choosing.
Dialysis No We do not offer dialysis care as such but will transport residents for dialysis appointments.
Wound Care Yes One registered nurse is ACC registered and has a special interest in wound care.
Diabetic Care Yes Our staff receive regular training in diabetic care. We currently have residents who are diabetic and staff are competent in all aspects of care.
Continence Advice Yes Our continence advisor is available whenever we need to discuss requirements.
Stomal Therapy No Expert advise is readily available and our staff are confident when dealing with stomas.
Stroke Rehabilitation Yes Strokes are a common occurrence in older people. Our staff are able to encourage residents to regain lost abilities following a stroke.
ACC Rehabilitation Yes We do take short term people who require a period of convalescence before returning home when space allows. Staff are pro-active to ensure all residents are able to achieve their potential.
Infection Control Yes We are very mindful of the need for strict infection prevention with the frail, vulnerable older person. The staff receive on going training to keep up with ever changing technology. We conduct monthly handwashing audits. Covid=19 has been challenging and staff have readily and willingly ensured all measures are adhered to.
Surgical Followup Yes We offer support for those who need a little time to recover from surgery. Short stays in resthome can set people up to do well when they return home. This service is provided as space allows.
Psychiatric Care Yes We have a mental health contract with the DHB and provide care for those assessed as being suitable for our facility. We provide care for some under 65's.
Community Health Yes We provide a day programme to enable families to have some down time while still providing care for their loved ones. We feel it is important to make times fit the needs of each family.
Clinical Management Yes The registered nurse is in charge of the management of the rest home. There is a registered nurse on call at all times when not on site.
Other Specialties Yes Our DT is a Spark of Life provider. This is a dementia specific programme which draws out the best of cognition. We have found this very successful in helping to retain residents abilities.
Updated: 1 Aug 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer a respite care service from hospital or when primary care givers need a well earned break. We have some who return time after time because this is the place they enjoy coming to. This option is dependent of bed availability.
Carer Support Yes Our facility will take all people who need a safe place to be while others take time out. We provide a day programme to enable carers to do what they need to do. We will pick up and deliver home and negotiate hours to suit family needs.
Other Short Stay Programme Yes We provide convalescent care and take referrals from GP's when beds are available.
Subsidised Yes We will accept those who are subsidised by the govt.
Private Paying Yes We also accept those who will pay privately. We do not have additional charges.
Booking can be made in advance Yes We will take advanced booking for permanent placement . The respite care will only be available if there is a bed space at the time.
Updated: 1 Aug 2023
Feature Status Details
May Bring Own Furniture Yes The drawers in the bedrooms are built in. Own beds, drawers, chairs, bedside tables are encouraged providing they will fit.
Single Rooms Yes 16 rooms, most of which have there own ensuite with toilet and handbasin.
Shared Rooms Yes There is one room with the potential to house 2 residents, ideal for a married couple. Some rooms are divided by an ensuite, which they share. There is adequate provision for privacy. These are ideal for married couples.
Rooms suitable for a couple Yes One room when available. The shared toilet rooms are ideal for couples.
Ensuite Yes Most rooms have own toilet and hand basin. There is a communal shower room and a single small shower room.
Alcohol Permitted Yes Alcohol may be brought in for residents but is preferably kept by staff to be given at specific times. Many residents enjoy a drink before or with tea. We have alcohol available on special occasions.
Pets In Residence Yes We have a cat on the premises.
Negotiate To Bring Own Pet Yes Incoming residents are invited to discuss bringing their pet with the manager. Residents may bring a loved pet as long there is no friction with other animals. The resident would be expected to provide for the needs of the animal.
Phone Access In Own Room Yes Each room has a phone connection available. This is an extra, personal charge. Some people are even able to keep their own phone number.
Wifi Yes Wifi is available. Needs to be discussed with the manager. We have tablets with zoom available to allow residents and families to see one another as a better way to keep contact with families who live out of town or overseas.
Resident can adjust heating in own room Yes There is electric heating in each room. Electric blankets are not permitted.
Cater for under 65 yrs with Disability Yes We are able to take under 65's in special circumstances.
Lounges/seating areas Yes Separate TV room provides an area where residents can combine to watch and discuss events. A separate lounge looks out onto main road & shops. Outside sheltered seating also available for our residents to take advantage of the safe environment outdoors
Gay / LGBT IQ Friendly Yes We respect all residents, regardless of culture, gender or sexuality. Residents are encouraged to express themselves in a way that is comfortable to them without impinging on the rights of others.
Primary Health Funded Short Term Care Yes We have a DHB contract to accept short term primary health referrals.
Provide End of Life/Palliative Care Yes We will endeavour to provide excellent care to the end of life with hospice support if needed. We try to ensure as many of the residents wishes are provided as possible so that the last days will be remembered fondly.
Palliative Care Contract No We do take some people who are palliative and provide care in the last days of life. Safety and comfort is our main concern. It is important that people choose where they want to die and many look on this as their home.
Day Programme for day stay clients Yes We provide an exciting day programme for those who need it and to provide time out for carers. Arranged through NASC or by private agreement. Arrival and departure times are negotiable. We will pick up and take home if families are unable to do so.
Outings Yes We have a scheduled outing in the 12 seater van weekly. Other outings include church services, RSA, school visits, morning teas, meals out. We take men or women on special interest outings. Residents are invited to special events at night and weekends. Families are encouraged to come along if they wish.
Māori Kaupapa Yes We have Maori policies in place. We deliver care with respect to the Treaty of Waitangi. Maori residents are encouraged to discuss specific needs with staff.
Residents Committee Yes Meetings held on request or three monthly. Family members are invited to attend. Results of the meetings are put into the newsletter. Minutes are available on request.
Family Committee No Family members are invited to join with the residents meeting.
Newsletter Yes Regular newsletters to families which highlight previous events, some photo's and coming events.
Policy for management of challenging behaviour Yes Our staff are trained in managing behaviour that challenges. The RN will assess residents on an ongoing basis to ensure they are appropriately placed and arrange further assessment if needed.
Confused Residents Yes Training is given to staff for the awareness and management of confusion. Our activities people provide designed activities to encourage residents to be content. Confused residents are accepted providing they do not wander.
Rural Setting No There are built up gardens which residents are encouraged to tend. We grow some of our own vegetables.
Smokers Room No Smoking is not encouraged but is allowed out doors. Safe fenced areas are provided.
Smoking Permitted Yes Outside the facility.
Semi-Secure Yes The facility is fenced. Doors are not locked so that residents may leave if they desire. There is an alarm system if residents become confused or restless.
Updated: 1 Aug 2023
Special Features
Special Features
Roseanne is Napier’s smallest rest home. It is a home that was built with the aim of being a friendly, family type of facility.

Resident’s rooms are set towards the back of the building with the living areas at the front. As the home is built on a corner site these living areas look out onto two streets; the busier Taradale Road where traffic and pedestrians can be watched from behind the safety of a railing fence, and the quieter side road where the main entrance is located.

For a small home there are a number of areas that residents can choose to spend some of their day including their own room, areas outside and seating areas inside. There is an open flow from the dining room to lounge and this enables people to either sit around the dining room table after meals and chat or go through into the lounge and find a comfortable chair there. The TV lounge has a large television for easy of viewing.

We have wifi available and have a couple of tablets where residents can contact families who life out of town or over seas via zoom.

Residents are complimentary about Roseanne and say they like they smallness of the home and particularly the fact that with a limited number of residents, staff get to know them and their families well. “Staff members are genuinely interested in what we have to say too, which is nice”. The quality of the meals is also readily mentioned as being a special feature of the facility.

Whether you are someone who enjoys their own privacy or someone who prefers the company of others you will find you fit in well at Roseanne. The Manager Colleen says that the staff are here to cater for your special needs and the building of a trusting relationship begins that process.

Roseanne feels homely. It has a warm atmosphere and a welcome feel about it. There is a sense of everyone contributing to the household. Here you will find residents who retain both their individuality and sociability, just as you would in any happy home. Staff are not the only ones to ‘do the caring’; residents can also be found helping each other out with little things where they are able. Residents contribute by helping with washing, gardening, and doing other odd tasks that they feel they would like to do.

Our Spark of Life programme is a significant feature in providing residents and day people with restorative activities which are exciting and innovative. They are made to feel special and valuable.
Updated: 1 Aug 2023
Interests & Activities
Interests & Activities
Residents have a variety of activities and outings to keep themselves entertained including arts and crafts, quizzes, bingo, regular visits to other resthomes, indoor bowls, visiting school choirs, S.P.C.A. visits, weekly church communion. Our Activities Co-ordinator is here each morning and afternoon 5 days per week from Monday through to Friday. At times they will also be here at weekends or nights for special events such as a high school visit, an outing to the RSA, or special outside events or shows. Residents particularly like their weekly drive in the home’s van taking in the sights of Napier, Hastings, Havelock North and beyond, with regular visits to the Napier/Taradale R.S.A., library and specific mens' or women's focused outings. We will transport residents to events which are meaningful to them and of long standing interest. , Age Concern, Big print books, Bingo, Board games, Bowls, Canine friends, Care and Craft, Church, Concerts, Cooking, Entertainment, Exercises, Garden, Massage, Quizzes, RSA, Sing-a-longs, Shopping, , Jigsaw, Parkinson's Society. Our Spark of Life programme is an exciting feature.
Updated: 1 Aug 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not We accept those who are Government subsidised as well as those who pay privately. We do not have extra charges. Payments do not cover Hairdresser, podiatrist, Specialist fees, glasses, dentures, hearing aids, personal telephone or sky TV.
Staffing qualifications and details Appropriate staffing levels are maintained 24 hours per day. Registered Nurse/Trained Caregivers, all hold First Aid Certificate. Ongoing inservice and external education covers the needs of residents. All staff are encouraged to continue learning and are assisted by management to upskill.
Details about meals There is a monthly rotating menu, catering for summer and winter needs and tastes so food never gets boring. Seasonal fruit is given daily along with a piece of chocolate. Residents are offered a selection of meal options. All meals home cooked. Home baking is provided for in betweens. Menu's are dietitian audited. Personal preferences are taken into account.
Visitor information There are no specific visiting hours but families are asked to be considerate of the needs of their relative and of other residents. It is preferable that appointments are made. Visitors are asked to sign the visiting book on arrival and use hand sanitizer. When taking a resident out, visitors are asked to sign the outing book both when leaving and returning.
Recreational opportunities There is a daily exercise programme aimed at keeping residents active and engaged. Outdoor walking groups are arranged.
Internet access Wifi is available to all residents. There are tablets available for residents and their families to Zoom others.
Transport We have 2 vans. One is a 12 seater to provide comfort on our weekly scenic drives and many other outings. There is also a smaller van which is used for additional seating and for transporting to appointments and other necessary events. All drivers are approved by management.
Associated Complexes We encourage the participation of volunteers and often have students working towards their Duke of Edinburgh award. We have a close association with other small rest homes. Other medical professionals are contacted if necessary.
Updated: 1 Aug 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes Our activities personal speaks Africaans.
Deaf Blind Sign Language No One staff member has a limited knowledge of NZ sign.
English Yes English is the predominantly spoken language.
Fijian Yes Our pastor is Fijian
Interpreter Yes An interpreter can be contacted should the need arise.
Māori - Te Reo Yes Some staff speak or understand. Some residents speak and understand
Nepali Yes One staff member is Nepalese.
Sign Language No A staff member has a minimal knowledge of sign language.
Sri Lankan Yes 2 staff are Sri Lankan
Updated: 1 Aug 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes We encourage participation by the residents of Christian activities if they choose to be involved. We will arrange transport to outside events if families are not able to do this. Arrangements can be made for residents to attend their own Sunday worship.
Denominations/Faiths represented Yes We recognise that every person has their own belief system and we respect that. All faiths are encouraged to be expressed.
Evangelical Yes
Inter denominational Yes
Methodist Yes We have a monthly association with the Wesleyan Methodist's in Tamatea who provide entertainment and are available to discuss needs or concerns. The pastor visits monthly to give communion.
Non denominational Yes
Presbyterian Yes Our residents attend a monthly outing to the Taradale church which also includes morning tea.
Roman Catholic Yes A church representative visits weekly to administer communion to those who wish to receive it. Arrangements can be made to assist residents attending Sunday worship.
Salvation Army Yes
(Other comments) Yes All religions, values and beliefs are respected at Roseanne.
Updated: 1 Aug 2023
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Chinese Yes We can accommodate Chinese dietary requirements.
Vegetarian Yes We take special note of vegetarian requirements and provide varied, nutritious meals and supplements.
Updated: 1 Aug 2023
Location Distance Details
Public Transport 0.01 Km There is a bus stop across the road on Taradale Road.
Shops 0.01 Km Dairy, bakery and fish shop across the road. Marewa Shopping Centre is 2 minutes drive. Onekawa is 2 minutes drive.
Mall 0.00 Km
Parks 0.50 Km Marewa Stream one block away. Marewa Park is an easy walk for residents at the end of the street. 1km to Anderson Park, ducks, lake, railway, children's playground.
Library 5.00 Km Napier or Taradale. Residents are taken to one of the libraries on a regular basis.
Updated: 1 Aug 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes We have 1 DT in training.
Aged Care Association New Zealand (ACA) Yes We are a member of the NZACA. This enables us to keep abreast of current changes to legislation and supports our carer focus.
Police checked Yes All staff have a police check on employment.
New Zealand Dental Association No Many of our staff have received training through this organisation.
Spark of Life Yes We have an accredited Spark of Life facilitator and our staff and activities people apply those principles to the activity programme and in everyday actions. Our DT has received training. We receive regular newsletters from Dementia International.
Aged Care Association New Zealand (ACA)
Updated: 1 Aug 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.