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Redroofs Lifecare

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At a glance
Redroofs Lifecare
Rest Home
15 Dunblane Street
Maori Hill
Dunedin 9010
Postal Address
Same as above
Southern (Otago)
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Hazel Saville - 0272986137
Heritage Lifecare
Clinical Services Manager
Janice Scott
Other services
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Bupa Redroofs Care Home Brochure Bupa Redroofs Care Home Brochure Bupa Redroofs Care Home Brochure

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Make your home at Redroofs Lifecare

When it comes to everyday life, Redroofs makes it easy with rest home, and respite care. The well-appointed rooms all look out onto sheltered courtyards or landscaped gardens and come complete with a 24-hour call system, WiFi and ensuites.

Light, bright and welcoming, Redroofs is set amongst beautifully landscaped gardens, just a hop, skip and jump from the Roslyn shopping centre where you’ll find all the essentials such as a pharmacy. Just a short drive from there and you’re in the Dunedin city centre.

We offer everything from hairdressing to physiotherapy, podiatry and SKY TV. We have a range of recreational activities including board games, happy hour, gardening, crafts, indoor bowls and cooking. Our facility van is also always on hand for outings.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 8 Nov 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 50
Vacancy No
closed due to COVID
Impending vacancy No
Premium Room Charges Some Rooms as at 08 Nov 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 11 Aug 2022
Comments from the recent Resident Satisfaction Survey
• ‘I am cared about’
• ‘Top rate personal care & kindness’
• ‘The care of residents is excellent’
• ‘We have frequent entertainment & outings’
• ‘Better style of life than I had before’
• ‘Friendly homely atmosphere’
• ‘Family always feel welcome’

Compliments from relatives
‘I just want you all to know that we are just so very grateful for all the top-rate care that you give to our mother. I cannot think of enough lovely words to say about you all. Everyone is superb. You look after Mum as if she were your own mother. Nothing ever appears to be a bother and you are all so friendly and welcoming to us too’

‘It really meant so much that you were able to look after Mum so well and made her feel she was surrounded by friends who care’
Updated: 23 Oct 2014
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Nurse Practitioner Negotiable Access to a NP is available by referral.
Healthcare Assistants/Caregivers Yes Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Negotiable Available by referral.
Occupational Therapist Negotiable As required.
Diversional Therapist Negotiable As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 40 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits montly or on request.
Dietitian Yes All menus are dietician approved. Our dietician is available for general advice and oversees special needs. Meals can be delivered.
Accredited Visitors Negotiable This can be arranged on an individual basis.
Kaumatua Yes We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Redroofs.
Chaplain/Spiritual Advisor Yes A Chaplain is available, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes Allied Health Professionals and a GP visit regularly, the latter is also available on call. Redroofs also has a range of services available, such as email assistance, appointment transportation, laundry and housekeeping service, pharmacy services and medication delivery, and interpreter services.
Updated: 21 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses available 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have registered nurses available 24 hours a day who can provide this level of care.
Palliative Care (Contracted) Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage resident's needs and provide a rangte of products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes
Other Specialties Yes Available as required.
Updated: 4 Apr 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes A subsidy may be available.
Private Paying Yes We welcome people who are self funding or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 7 Nov 2014
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes Rooms are equipped with a nurse call system, personal heater, stereo system, spacious showers, and safety grab rails. Freeview TV and Sky TV access is available.
Rooms suitable for a couple Yes We have a couple of adjoining rooms that may be suitable for couples, please talk to our Care Home Manager.
Ensuite Yes We have some rooms with ensuites, please discuss this option with our Care Home Manager.
Alcohol Permitted Yes Residents are able to have their own supply, and we also have a regular 'Happy Hour".
Pets In Residence Yes We have a cat named Tilly.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes Underfloor heating is adjustable in all rooms.
Cater for under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Lounges/seating areas Yes 1 main communal lounge, and 2 cosy lounges and quiet seating areas are available throughout our home. There are fitted with a stereo system and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options for Acute Care Funding. Ask your GP for details.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Maori Kaupapa Yes
Residents Committee Yes We have a care homes residents group with regular meetings.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Rural Setting Yes Fabulous rural views and large outdoor area with lovely gardens for resident's enjoyment.
Smokers Room No Smoking is permitted in the designated area.
Smoking Permitted Yes Smoking is permitted in the designated area.
Updated: 14 Jun 2019
Special Features
Special Features
Redroofs is well known and respected in the Dunedin area for providing a home for our residents who, in their later years are no longer able to live in their own home. Care at Redroofs is for the whole person, providing for each individual's physical, mental, emotional, cultural and spiritual needs in the knowledge that each resident is a unique individual with their own life experience and personality. Residents live with dignity and continue to live their own lifestyle as independently as possible.

Residents have provided some of their own thoughts about Redroofs: "Restful, relaxing, retirement, excellent care, everything done, delicious meals, dedicated staff, restful, a refuge for us older folk, outlook (view), outdoor activities, outings, friendship, fellowship, families, safety, spiritual, security. The site provides a convenience shop, paraplegic toilets, spacious showers, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.

We are also able to offer respite and carer relief for older people.
Updated: 21 Nov 2018
Interests & Activities
Interests & Activities
Redroofs has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator ensures that there's a range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies.

We provide a library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano is also available in the main lounge.

Here are just some of the activities and interests of residents which arise on a regular basis:

Board Games, Newspaper Reading, Dancing, Parties, Music, Crafts, Movies, Indoor Bowls, Cooking, Crosswords & Quizzes, Gardening, Happy Hour.

There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.
Updated: 21 Nov 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Redroof Care Home meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Heritage Lifecare, a specialist aged care provider.
Updated: 4 Apr 2018
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
Dutch Yes
English Yes
Mandarin Yes
Russian Yes
Other Information Yes We will access an interpreter from the DHB for our residents as required.
Updated: 21 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.
Updated: 21 Nov 2018
Location Distance Details
Public Transport 0.10 Km There is a bus stop within a block of Redroofs.
Shops 1.00 Km Located within walking distance of Roslyn Village. Main shopping area is easily acessed by Taxi.
Mall 2.00 Km
Parks 0.20 Km We have rugby fields and a golf course right over the back fence and a children's playground is situated just a few blocks away.
Library 2.00 Km Redroofs has close links with Dunedin Library, receiving monthly book delivery.
Updated: 29 Jul 2014

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.