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Rawhiti Estate

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At a glance
Vacancy
No
Name
Rawhiti Estate
Category
Rest Home
Address
14 Rangitoto Avenue
Remuera
Auckland 1151
Postal Address
PO Box 137103
Parnell
Auckland 1151
DHB
Auckland
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Helen Martelli
Other services
Media
Tap to view all photos 1/29

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
We offer all levels of care in our Care Suites, from rest home to hospital level care, including a safe and secure memory loss unit.

We offer 20 secure memory loss suites in our Ranui neighbourhood. They are designed to promote and maintain independence and to reduce confusion.

If you are considering the move for someone you love, you can be confident our premium care memory loss care facilities enable residents to enjoy life with comfort, security and dignity.

The residents in our memory loss unit have access to an outdoor area that has been landscaped to cater for the unique needs of residents living with dementia or memory loss.

Where appropriate to do so, our residents will be supported to assist with simple food preparation and baking in our neighbourhood kitchen. They also have access to the domestic style laundry within Ranui.

Our Executive Chef ensures residents requiring special diets enjoy restaurant quality cuisine. We use innovative food moulds to present nutritious meals, which look amazing, and taste and smell delicious. The residents also have access to tasty, nutritious snacks at any time.

Our care philosophy is to put all residents first with dedicated caregivers they can get to know. They will provide the essential human connections that occur when people take time to listen and to engage.

Our guiding principles are clear; what we are here to give is time.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 15 Feb 2022
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 22
Vacancy No
Open now
Impending vacancy No - Open now
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 28 Jun 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have registered nurses on site 24 hours per day, 7 days per week. Our registered nurses will work alongside the care support staff to see that Rawhiti residents receive the very best of support and care.
Healthcare Assistants/Caregivers Yes Our care support staff are well supported to ensure that they will have time to spend with residents and to deliver care and support that exceeds the resident and family expectations. Our care support staff are engaged in ongoing learning.
Physiotherapist Yes We have contracted a physiotherapist to support residents well being and provide individualised exercise and physical therapy programmes.
Occupational Therapist Yes We have access to an occupational therapist. Our occupational therapist will provide expert guidance and offer a range of interventions to assist our residents to develop, recover, or maintain meaningful activities and promote independence.
Diversional Therapist Yes We a team of diversional therapists involved in our recreational activities & leisure programme. We offer a mix of individualised and group activities, including outings, entertainers & happy hours. Our focus is on providing a stimulating & engaging programme where residents can have fun.
Activities Co-ordinator Yes We have staff working in each of the four neighbourhoods who will be responsible for supporting and encouraging the residents to be engaged everyday in meaningful activities.
Hairdresser Yes We have a beautifully appointed hair salon, where our hairdresser provides all the hairdressing services you associate with a high-end salon.
Podiatrist Yes We have a contract with a visiting podiatrist who will ensure that our residents feet are well looked after.
Dietitian Yes Our extensive menus have been reviewed by a dietitian who is also available to us for consultation about any residents with special nutritional requirements.
Kaumatua Yes We have access to Kaumatua, who can provide support to our residents and support staff to maintain appropriate culture practices.
Chaplain/Spiritual Advisor Yes We support residents to maintain their unique spiritual connections and will arrange access for them to an appropriate member of their church or spiritual advisor.
Updated: 10 Feb 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Our Registered Nurses are trained and competent in the use and management of oxygen therapy.
Gastronomy/Nasogastric Management No Our Registered Nurses are trained and competent in the care required for residents with a gastronomy and/or nasogastric tube.
End of Life/Palliative Care Yes Our staff are trained and competent in the provision of compassionate dignified end of life care.
Wound Care Yes Our registered nurses are trained and competent in wound care management.
Diabetic Care Yes Our registered nurses and care staff are trained in the management of residents with diabetes, and how to detect and respond to diabetic emergencies.
Continence Advice Yes Our staff are trained in the principles of supporting residents to remain continent, and our clinical manager will act as a continence advisor.
Stomal Therapy Yes Our staff are trained in the management of stomal therapy.
Stroke Rehabilitation Yes Our multidisciplinary care team will provide an individualised restorative programme of support and care for any resident who is affected by a stroke.
ACC Rehabilitation Yes ACC funded rehabilitation can be provided on a case-by-case basis, if required.
Tracheotomy Care Yes This can be arranged if required.
Spinal Injuries Care Yes This can be arranged if required
Infection Control Yes All our staff are trained in the principles of infection control. The Clinical Manager has had additional training and provides infection prevention and control advice to all staff.
Clinical Management Yes We have a very experienced full time Clinical Manager, who provides support & supervision to the care team.
Updated: 10 Feb 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite No Unfortunately we do not offer respite care or other short stay options.
Updated: 10 Feb 2022
Features
Features
Feature Status Details
May Bring Own Furniture Yes The care suites come with specialist aged care furniture. The General Manager will only be too happy to talk with you about your request to bring in pieces of your own furniture.
Single Rooms Yes All our care suites are for individual resident use. Each care suite has it's own tiled ensuite.
Shared Rooms No We have no shared rooms,
Rooms suitable for a couple Yes Although there are no shared rooms, couples are welcome to purchase adjoining rooms (if and when available).
Ensuite Yes All our care suites have their own individual tiled ensuite, equipped with underfloor heating.
Alcohol Permitted Yes The residents have their own fridge in their care suite and alcohol will be permitted.
Negotiate To Bring Own Pet Yes You can talk with the General Manager if you have a pet that you would like to bring in with you.
Phone Access In Own Room Yes Each care suite has a phone access point. It is up to residents to arrange their own phone.
Wifi Yes There is Wifi throughout Rawhiti Estate for the residents use, and guest access is also available (at no additional charge)
Resident can adjust heating in own room Yes There is reticulated heating throughout the buildings. Each care suite has a heating and temperature control unit, which allows for minor adjustments to temperature in each room.
Lounges/seating areas Yes We have a large central atrium, which is the hub of the Village, and each neighbourhood has a dedicated lounge area. There are multiple intimate seating areas throughout the village.
Cafe Yes There is a self-service coffee area adjacent to the atrium, with complimentary snacks available. Each neighbourhood also has it's own domestic-style kitchen, for residents to access.
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes Our staff are skilled in the management of end of life care.
Outings Yes We have a site vehicle, that can accommodate wheelchairs and is used regularly to take residents on a variety of outings.
Whanau Room Yes We have many beautiful spaces that family/whanau can use in addition to our dedicated family room.
Maori Kaupapa Yes We have access to Kaumatua, who will guide us in the provision of Tikanga and safe cultural practices.
Newsletter Yes We have a monthly magazine produced, which residents & families look forward to receiving. An e-version is available for download from the Rawhiti Estate website, or by subscribing to the monthly e-newsletter.
Policy for management of challenging behaviour Yes We have a written policy on the management of behaviour, and all staff are trained in understanding the language of behaviour.
Confused Residents Yes We have a Memory Loss unit which caters for residents with short term memory loss and our staff are trained to support all residents with confusion.
Smokers Room No We are a smokefree facility.
Smoking Permitted No Smoking is not permitted anywhere at Rawhiti Estate.
Updated: 10 Feb 2022
Special Features
Special Features
There are a number of unique qualities that showcase our commitment to providing a very special place for our residents to call home, which include the following:

Thanks to the Be: Art Trust who have supplied original pieces of art, from local New Zealand talents Paul Dibble and Karl Maughan. Our art acts as a way-finder for people around the building

This artistic aesthetic flows through to the atrium, which is lined with pillars inspired by New Zealand's iconic Nikau palm trees. Beneath the canopy of the pillars, nestled in the heart of the atrium is a beautiful garden, complete with flowering plants and moss walls that brighten and breathe new life into the vibrant and open space.

Rawhiti Estate is the first retirement village in Auckland to use the Vocera communication system. The hands-free, wearable badge-like device allows our teams to communicate directly with the residents and with one another far more efficiently and sharpen their focus on what matters most, our residents.

Each suite is equipped a personal tablet, which the residents can use to connect to the web, various apps, and communicate with and their families via a phone app.

Our care suites are generous in size, beautifully appointed and "feel just like home". Most of our care suites come with a kitchenette and a fridge. The furniture supplied has been chosen with the older adult in mind and to promote our residents to be independent. The ensuite's are equipped with under floor heating.
Updated: 10 Feb 2022
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Board games, Bridge, Cards, Canine friends, Care and Craft, Cooking, Craft, Entertainment, Exercises, Games, Garden, Gardening, Indoor Games, Internet, Jigsaw, Library, Music, Movies, Pool, Reading, Spa, Swimming.
Updated: 10 Feb 2022
Additional Information
Additional Information
Topic Details
Details about meals We have employed an executive chef to ensure that our food service is of the highest quality. Residents will be given the option to order their meals from a pictorial menu and all meals will be prepared from the freshest in-season ingredients.
Updated: 10 Feb 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 10 Feb 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We can arrange access to the support you need to keep you connected with your religious, cultural and spiritual beliefs.
Updated: 10 Feb 2022
Distances
Distances
Location Distance Details
Public Transport 0.25 Km Four-minute walk from the closest bus stop. 28-minute (2.3 KM) walk or six-minute drive to the Remuera train station.
Shops 0.75 Km Nine-minute walk to Remuera road and a further nine minutes to the local New World.
Mall 1.10 Km 16 minute walk to the main shopping area of Remuera.
Parks 0.85 Km Little Rangitoto Reserve is an 11 minute walk from the village.
Library 0.95 Km The quiet and peaceful Remuera Library is a 14 minute walk.
Updated: 10 Feb 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 10 Feb 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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