Ranfurly Village Hospital Ltd
At a glance
- Vacancy
- Yes
- Name
- Ranfurly Village Hospital Ltd
- Category
- Rest Home
- Address
- 539 Mt Albert Road
Three Kings
Auckland 1042 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Peter Palparan - 021458044
- Owner
- Ranfurly Village Hospital Ltd - 09 625 3400
Other services
Photos
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Map
Reviews
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“The Ranfurly Hospital facilities are absolutely 5-Star in all aspects. The rooms have their own ensuite and television, and you have the choice to eat in your room, or the dining room. There is incredible variety of meals each month, you get a weekly menu with 2-3 choices of meal for both lunch and dinner complete with soup and desert as well as fresh fruit. There are also a variety of different options for entertainment to enjoy each day. The tender and loving care by the management, physio, nurses and general staff is fantastic, nothing is too much trouble for them. They are always professional and call all residents by their name. Even very difficult patients they handle with true professionalism in every way. After my 6 week stay for rehab, having been involved with many retirement homes and hospitals, I believe that you won’t be able to find a better option than Ranfurly Hospital.” - Geoff Asher, Vietnam Veteran
Our staff give excellent care in an environment that is built around a resident centred hospitality model. Nothing is too much trouble for our staff. Residents live in beautiful surroundings that support individuality, personal choice and independence.
We serve restaurant quality food that is prepared daily. The residents are provided with a range of delicious menu options and choose their own meals on tablets that are loaded with our tantalising pictorial menus.
Residents enjoy frequents outings in our village van. You may have seen Ranfurly residents enjoying coffee in a café, or at the theatre, or the Ellerslie races, or even in the park feeding the ducks.
We would love to be of service to you. Please contact us if you would like to learn more about the care services we offer or about Ranfurly Village.
“The Ranfurly Hospital facilities are absolutely 5-Star in all aspects. The rooms have their own ensuite and television, and you have the choice to eat in your room, or the dining room. There is incredible variety of meals each month, you get a weekly menu with 2-3 choices of meal for both lunch and dinner complete with soup and desert as well as fresh fruit. There are also a variety of different options for entertainment to enjoy each day. The tender and loving care by the management, physio, nurses and general staff is fantastic, nothing is too much trouble for them. They are always professional and call all residents by their name. Even very difficult patients they handle with true professionalism in every way. After my 6 week stay for rehab, having been involved with many retirement homes and hospitals, I believe that you won’t be able to find a better option than Ranfurly Hospital.” - Geoff Asher, Vietnam Veteran
Our staff give excellent care in an environment that is built around a resident centred hospitality model. Nothing is too much trouble for our staff. Residents live in beautiful surroundings that support individuality, personal choice and independence.
We serve restaurant quality food that is prepared daily. The residents are provided with a range of delicious menu options and choose their own meals on tablets that are loaded with our tantalising pictorial menus.
Residents enjoy frequents outings in our village van. You may have seen Ranfurly residents enjoying coffee in a café, or at the theatre, or the Ellerslie races, or even in the park feeding the ducks.
We would love to be of service to you. Please contact us if you would like to learn more about the care services we offer or about Ranfurly Village.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 17 Nov 2022 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 20 |
| Vacancy | Yes |
| All our rooms are single with an en suite, flat screen TV and lovely views. We have a beautiful outdoor area for all to enjoy. Our food is of restaurant quality. | |
| Impending vacancy | Yes |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $0.00/day up to $100.00/day as at 01 Dec 2023 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
| Updated: 1 Dec 2023 | |
Testimonials
| "I love that I can hold my head up and boast about where my father lives, when so many of my generation really struggle with where their parents are." Cecilia "Yesterday I was lucky enough to be able to assist with an outing to the Ellerslie Races with some of the Ranfurly residents. I would like to pass on observations/comments to those that organised this excellent day out. We had an amazing viewpoint for the racing and residents did not have far to walk to place a bet. People enjoyed a meal along with a beverage whilst soaking up the atmosphere. I engaged with people who talked about their time at the races in years gone by and noting the differences of today. I would like to say that one resident expressed to me that "this has been one of the best outings I have been on". The genuine enthusiasm from all was palpable, so much so that people did not wish to return as per the schedule. Laughter that was enjoyed by all was for me the highlight of the day, please pass on my thanks to Anastasiya/Savitri for a well planned and thoroughly enjoyable day and I look forward to being of assistance anytime in the future." Kind regards Sonya "Ranfurly Village provides a caring environment for my Mother. The staff are wonderful and the beautiful facilities are designed with the older person in mind. I can’t think of a better home." Felicity “I work in palliative care and I recently accompanied my dear friends granddaughter to visit him at Ranfurly Hospital. We were greeted warmly and given the appropriate details of his care plan in a very professional manner. It was obvious to us that John was being exceptionally well cared for and kept very comfortable.” Louise “I visit Ranfurly Hospital regularly to spend time with my husband. I have never once worried about his care, the staff are exceptional and go to great measures to make sure that he is well looked after.” Kate “It is great to know that there is the option of clinical care on site at Ranfurly. My husband recently had to move to the hospital and was in palliative care, the staff were wonderful and it was so easy to visit him. I also needed to spend some time in respite care at the Hospital and experienced the exceptional care first hand. It gives me peace of mind to know that when I do need help I don't have to move away from Ranfurly Village and that I can relocate to the hospital and enjoy the beautiful surroundings there.” Mary Updated: 20/05/2023 |
| Updated: 20 Jun 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | |
| Healthcare Assistants/Caregivers | 24/7 | Yes | |
| Physiotherapist | 20 | Yes | We have a physiotherapist providing service to the residents for 20 hours per week. In addition to this, we have a physiotherapy assistant supporting our programme 20 hours per week. |
| Occupational Therapist | Yes | We have an occupational therapist providing service to our residents, available with appropriate referral. | |
| Diversional Therapist | 38 | Yes | We run a varied and exciting activities program supported by our diversional therapist and activities co-ordinator. |
| Activities Co-ordinator | 36 | Yes | We run a varied and exciting activities program supported by our diversional therapist and activities co-ordinator. |
| Hairdresser | Yes | A hairdresser visits regularly. Residents will be charged for this service. | |
| Podiatrist | Yes | Regular visits are made by a podiatrist. A charge may apply if the service is not prescribed by the doctor. | |
| Dietitian | Yes | Regular visits are made by our Dietician. She provides support to our award winning food service team and directly to our residents. | |
| Accredited Visitors | Yes | We have regular visits from visiting schools, pet therapists, musicians and entertainers. | |
| Chaplain/Spiritual Advisor | 6 | Yes | Visits twice a week |
| Other Personnel | Yes | We provide our own GP service which covers the facility 24 hours a day, seven days per week. | |
| Updated: 20 Jun 2023 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | External specialist nurses as required. |
| Stroke Rehabilitation | Yes | Rehabilitation services in our own physiotherapy and occupational therapy departments. |
| Infection Control | Yes | We have a designated infection control nurse. |
| Surgical Followup | Yes | |
| Clinical Management | Yes | On site Monday - Friday and on call 24/7. |
| Other Specialties | Yes | Our care staff all hold or are working towards the National Certificate. |
| Updated: 20 Jun 2023 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 20 Jun 2023 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | All rooms are spacious singles with individual ensuites. |
| Shared Rooms | No | No shared rooms are available. |
| Rooms suitable for a couple | Yes | Couples can have single rooms close by to each other |
| Ensuite | Yes | All rooms have beautiful ensuites. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | Resident can arrange to have their own telephone line installed in their room. |
| Wifi | Yes | Permanent Resident WIFI connection available. Initial set up cost to be charged to resident, but no on going costs. |
| Resident can adjust heating in own room | No | The facility is centrally heated. |
| Lounges/seating areas | Yes | |
| Provide End of Life/Palliative Care | Yes | End of Life/Palliative Care is available. |
| Palliative Care Contract | Yes | Palliative care is available |
| Outings | Yes | We have our own van which regularly takes residents on outings. Several per month. |
| Whānau Room | Yes | |
| Residents Committee | No | Regular resident meetings are held. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | We have an excellent reputation for our ability to manage challenging behaviours. |
| Confused Residents | Yes | All our staff attend inservice training on the special needs of the elderly and confused residents. |
| Rural Setting | No | Set in own extensive gardens |
| Semi-Secure | No | All residents are free to come and go as they please. Security guards patrol at night. |
| Updated: 17 Nov 2022 | ||
Special Features
| Ranfurly Hospital and Veterans Home opened in 2013 and offers care in tasteful surroundings. The resident can chose to enjoy the intimacy of the small lounges or join in the communal activities happening in the main lounge. Our residents choose their own meal options from an extensive menu designed by our own Executive Chef. The residents make their meal selections using a tablet that displays the wide range of meal options available to them |
| Updated: 17 Nov 2022 |
Interests & Activities
|
We offer an individualised activity program that caters for the needs of all our residents. The program is supported by an Occupational Therapist and offers a range of choices for the residents to choose to become involved in. We regularly have visiting entertainers and run a number of activities throughout the week. Ranfurly residents are often seen out and about in our specially fitted Mercedes bus which was generously donated to us by the Ranfurly Trust. The programme is delivered by our Diversional Therapist and our Activities Co-ordinator. |
| Updated: 17 Nov 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please call reception to request a copy of the schedule of fees and services. | |
| Staffing qualifications and details | The facility is generously staffed with registered nurses, enrolled nurses and experienced caregivers. There is a continual program of inservice education which all attend. | |
| Details about meals | All meals are of exceptional quality and are prepared on site from a menu created by our own Executive Chef. | |
| Updated: 17 Nov 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cook Island Maori | Yes | We have Cook Island staff. |
| English | Yes | |
| Fijian | Yes | We have Fijian staff. |
| Fijian Indian | Yes | We have Fijian Indian staff. |
| Filipino | Yes | We have Filipino nurses from time to time. |
| Māori - Te Reo | Yes | We have Maori staff |
| Niuean | Yes | We have Niuean staff |
| Samoan | Yes | We have Samoan staff. |
| Tongan | Yes | We have Tongan staff. |
| Tuvalu | Yes | |
| Updated: 17 Nov 2022 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | The Diocese of Auckland provides regular church service and interacts with residents of all religious backgrounds. |
| Christian | Yes | Other visiting chaplains and religious visitors call frequently. |
| Inter denominational | Yes | Ranfurly is interdenominational. |
| Roman Catholic | Yes | The local parish priest is available on call. There are regular visitors from local churches who pray with residents or simply offer company and friendship Rosary and Mass are held regularly. |
| Updated: 17 Nov 2022 | ||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Halal | Yes | |
| Vegetarian | Yes | |
| Updated: 17 Nov 2022 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | We are on a bus route to the city and a cross city route to west or south |
| Shops | 0.50 Km | Three Kings Mall is within 5 minutes walk. |
| Mall | 0.50 Km | Royal Oak Mall is 5 minutes drive. |
| Parks | 0.05 Km | Three Kings Park. Cornwall Park is 5 minutes drive away. |
| Library | 0.05 Km | Mt Roskill branch of Auckland City Public library. Library mobile bus visits regularly. |
| Updated: 17 Nov 2022 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | Ranfurly is a member of this organisation, which aims to foster the interests of the aged care sector. |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | All our care staff are either hold or are working towards the National Certificate Qualifications. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 17 Nov 2022 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.