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Radius Potter Home

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At a glance
Radius Potter Home
Rest Home
Potter Home
174 Bank Street
Whangarei 0112
Postal Address
Same as above
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Gail Kopa - (09) 438 2668
Radius Residential Care Ltd - (09) 353 1160
Clinical Manager
Farina Khan - (09) 438 2668
Office Manager
Una Gates - (09) 438 2668
Other services
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Radius Potter Home Information Pack 2018 Radius Potter Home Information Pack 2018 Radius Potter Home Information Pack 2018

Please download our Information Pack. Feel free to get in touch with a Radius Care team member if you have any questions.

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Radius Potter Home provides the best in integrated health and life care.

Set in the heart of Whangarei City in beautiful park like surroundings, the home incorporates a rest home, private hospital and a dedicated unit for younger people with special needs.

For rest home residents there is a separate dining room and lounge area from the hospital and outings are organised weekly.

Our home offers a range of lifestyle options for older and disabled New Zealanders. Our dedicated registered nurses and care giving staff are experienced and trained in all aspects of these health care speciality areas.

If you are looking for a comfortable, home like ambience, with some fun and laughter Radius Potter is the place for you.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 25 Jul 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 16
Vacancy Soon
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 24 Apr 2024
Just a note to say I did not have to have my wife, Audrey, away from the Potter Home to realise how much the Home and it's staff had contributed to my wife's well-being. Every single staff member - cleaners, kitchen staff, nurses had responded to Audrey and showed her that they cared for her.

Thank-you for allowing us to retain our room.
Updated: 22 Feb 2012
Type Hours Per Week Status Details
Registered Nurse Yes Our facility has a registered nurse on site 24/7. During the week the Facility Manager is here who is also a registered nurse along with the Clinical Manager. A second RN also assists the AM and PM nurse from Thursday through to Tuesday
Enrolled Nurse Yes 1 senior enrolled nurses
Healthcare Assistants/Caregivers Yes Dedicated and expertly trained to do what they do well
Physiotherapist Yes Our physiotherapist - Brian De Vetter is a weekly visit on a Tuesday.
Occupational Therapist Yes On request or as required
Diversional Therapist Yes
Activities Co-ordinator Yes Isobel Griffiths
Hairdresser Yes Every Wednesday or as per request
Podiatrist Yes 6 Weekly Cycle
Dietitian Yes Available on request or as required
Kaumatua Yes On call
Chaplain/Spiritual Advisor Yes Provided by the Salvation Army.
Other Personnel Yes Gail Kopa Facility Manager Una Gates - Clinical Manager Una Gates - Office Manager Dr Jill Rocha - Medical Practitioner - Monday and Friday and as required on arrangement.
Updated: 17 Nov 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy No but many of our registered nurses are skilled in this area.
Stroke Rehabilitation No our registered nurses are capable of rehabilitation care.
Tracheotomy Care No our registered nurses are capable of managing this area.
Infection Control Yes
Surgical Followup Yes
Psychiatric Care No work closely with the mental health team at the hospital.
Updated: 17 Nov 2023
Feature Status Details
May Bring Own Furniture Yes We suggest residents bring a special chair or dresser. We encourage you to make the room yours with pictures and nic-nacks.
Single Rooms Yes
Alcohol Permitted Yes This is kept locked in the drug room. We have a happy hour every few weeks, and if you would like to drink with your meal please let us know.
Phone Access In Own Room Yes A personal line can be provided at residents cost. We also provide a portable phone for residents use.
Resident can adjust heating in own room No The home is heated with wall heaters.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have three lounges and a number of outside areas. Some of the outdoor areas are really lovely.
Outings Yes We visit the RSA, go to town, visit the races, go shopping, visit other homes, go to concerts, visit the town basin, have a ladies pampering day, have BBQs with sausages and beer in the garden, we are open to suggestions too!
Whānau Room Yes Day use only, with private phone.
Residents Committee Yes This is chaired by the residents.
Policy for management of challenging behaviour Yes Anyone can see this by asking the staff.
Confused Residents Yes
Smoking Permitted Yes In designated outside areas.
Updated: 11 Jun 2013
Special Features
Special Features
Set in the heart of Whangarei City in beautiful park like surroundings, we cater for all stages with our rest home wing through to our special disabilities unit and hospital wing.

We have a purpose built unit for those with special disabilities.
Updated: 11 Jun 2013
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Arthritis society, BBQ, Big print books, Billiards, Blind Foundation, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, CMA, Concerts, Cooking, Craft, Dancing, Digital camera, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Gardening, Golden Oldies, Greypower, Happy Hour, , Home League, Housie, Indoor Games, Jigsaw, Lectures, Library, Lions, Massage, Men, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Quizzes, Reading, Roses, Rotary, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Stroke Group, Holidays, TAB, Theatre, Travel, Vegetarian, Videos, Womens Institute
Updated: 14 Dec 2008
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact us for further information.
Staffing qualifications and details We have 24 registered nurse care on duty. Our staff are warm and friendly.
Details about meals All special diets are catered for.
Associated Complexes Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Rest Home and Private Hospital care for our elderly population and our young disabled who require special care.
Updated: 11 Jun 2013
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes
Māori - Te Reo Yes
Updated: 1 Jul 2013
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes Service every Sunday, communion first Thursday of the month.
Jehovah Witness Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 14 Dec 2008
Location Distance Details
Public Transport Bus stops at front gate
Shops 0.10 Km Supermarket across the road
Mall 1.00 Km From main city mall
Parks 1.00 Km
Library 1.00 Km
Updated: 14 Dec 2008
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)
Updated: 14 Dec 2008

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.