Papakura Oaks - Metlifecare Care Home
At a glance

- Vacancy
- Yes
- Care Apartment Vacancy
- Yes
- Name
- Papakura Oaks - Metlifecare Care Home
- Category
- Rest Home
- Address
- 21 Youngs Road
Papakura
Auckland 2110 - Postal Address
- Same as above
- Region
- Counties Manukau
- Phone
- View Phone Number
- Web
- Visit Website
Personnel
- Manager
- Shivani Maharaj - (09) 297 2079
- Owner
- Metlifecare Limited - 0800 909 303
- Village & Care manager
- Shivani Maharaj - 09 892 9496
Other services
Photos
Map
Reviews
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Care at Metlifecare is deeply personal and always personalised.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
CHANGING THE WAY WE CARE FOR OLDER PEOPLE.
Reflecting best practice from around the world, Papakura Oaks delivers holistic care and support to the elderly which is focused totally on the individual, their needs and what they want out of life. The physical design of our facilities, and our staffing structures, are focused on overall wellness, not just clinical care.
The care suites within the Lees Centre at Papakura Oaks is a manifestation of this new model of care, where communities are based around small clusters of resident ‘households’ within the larger care community. Provision of rest home and hospital care from this purpose-built facility enables residents to continue living on site as their care needs change over time.
CARE SUITES AVAILABLE NOW
Located on the first and second floors, 4 small communities or 'households' are home to a total of 48 residents. Each household functions like a home, with its own living room and open plan kitchen and large balcony for relaxing. Whanau and friends are able not just to visit, but also use the household kitchen and even stay overnight.
Each household has:
- its own 24/7 care partners
- its own front door, with a door bell for use after hours
- lounge with fireplace
- dining area (with one large dining table)
- domestic open plan kitchen for staff, residents and whanau to use as they please
- a den or whanau room for residents and families to use during visits, or for whanau to stay overnight complete with (fold-out couch)
- a guest toilet close to the whanau rooms
Each resident’s room has:
- its own ensuite (bidet optional)
- a generous wardrobe
- smart TV with access to SKY TV and
- Netflix
- wifi
In addition there is:
- a nurse onsite 24/7
- a small domestic laundry that both residents and families can use should they wish to (a regular commercial laundry service will also be available).
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
CHANGING THE WAY WE CARE FOR OLDER PEOPLE.
Reflecting best practice from around the world, Papakura Oaks delivers holistic care and support to the elderly which is focused totally on the individual, their needs and what they want out of life. The physical design of our facilities, and our staffing structures, are focused on overall wellness, not just clinical care.
The care suites within the Lees Centre at Papakura Oaks is a manifestation of this new model of care, where communities are based around small clusters of resident ‘households’ within the larger care community. Provision of rest home and hospital care from this purpose-built facility enables residents to continue living on site as their care needs change over time.
CARE SUITES AVAILABLE NOW
Located on the first and second floors, 4 small communities or 'households' are home to a total of 48 residents. Each household functions like a home, with its own living room and open plan kitchen and large balcony for relaxing. Whanau and friends are able not just to visit, but also use the household kitchen and even stay overnight.
Each household has:
- its own 24/7 care partners
- its own front door, with a door bell for use after hours
- lounge with fireplace
- dining area (with one large dining table)
- domestic open plan kitchen for staff, residents and whanau to use as they please
- a den or whanau room for residents and families to use during visits, or for whanau to stay overnight complete with (fold-out couch)
- a guest toilet close to the whanau rooms
Each resident’s room has:
- its own ensuite (bidet optional)
- a generous wardrobe
- smart TV with access to SKY TV and
- Netflix
- wifi
In addition there is:
- a nurse onsite 24/7
- a small domestic laundry that both residents and families can use should they wish to (a regular commercial laundry service will also be available).
Service/Facility Details
Detail | Status |
---|---|
Contract with Te Whatu Ora | Yes |
Certification | Yes |
ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
Updated: 27 Jun 2023 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 14 |
Vacancy | Yes |
Care suites available under ORA but accepting short term respite or POAC | |
Impending vacancy | No |
Short stay considered | Yes |
Premium Accommodation Charges | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | Yes |
Updated: 1 Dec 2023 |
Care Apartment Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 7 |
Care Apartment Vacancy | Yes |
Care Apartment Impending vacancy | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Updated: 1 Dec 2023 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | 24/7 | Yes | 2 registered nurses on duty 7 days a week. 1 RN Night shift. |
Physiotherapist | Yes | Part time physiotherapy provided onsite | |
Occupational Therapist | Negotiable | Occupational therapy is arranged as it is required. | |
Diversional Therapist | Yes | 1 full time on site | |
Activities Co-ordinator | Yes | ||
Hairdresser | Yes | Hairdresser on site Thursday's | |
Podiatrist | Yes | A Podiatrist visits every 6 weeks | |
Dietitian | Yes | Service is provided in collaboration with CMDHB and our visiting dietician | |
Kaumatua | Yes | Kaumatua is available | |
Chaplain/Spiritual Advisor | Yes | Chaplain available onsite on Tues, Thursday and Sundays | |
Other Personnel | Yes | A team of Volunteers assists with weekly activities, transport, entertainment, home groups and the like. | |
Updated: 8 Dec 2022 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | |
Gastronomy/Nasogastric Management | Yes | |
Diabetic Care | Yes | In liaison with Diabetic Specialists at Middlemore Hospital. |
Continence Advice | Yes | We act on advice from specialists at Middlemore Hospital. |
Stomal Therapy | No | Counties Manukau DHB specialists advise as required. |
Stroke Rehabilitation | No | The services of the Stroke Foundation Field Officer are accessed when required. |
Surgical Followup | Yes | |
Psychiatric Care | No | Care is facilitated through Mental Health Services - South Auckland, through Counties Manukau DHB. |
Clinical Management | Yes | |
Updated: 18 Oct 2007 |
Languages Spoken
Language | Status | Details |
---|---|---|
English | Yes | |
Fijian Indian | Yes | |
Flemish | Yes | Flemish is accessible through our Residential Services Manager. |
Interpreter | Yes | Either through a staff member or the local DHB Interpreter Service. |
Māori - Te Reo | Yes | |
Other Information | No | With staff members and residents from many different countries, we are often able to meet residents' needs - please ask our manager for help. |
Updated: 18 Oct 2007 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
New Zealand Aged Care Association (NZACA) | Yes | |
New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
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Updated: 18 Oct 2007 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.