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Papakura Oaks - Metlifecare Care Home - The Lees Centre

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At a glance
Papakura Oaks - Metlifecare Care Home
Rest Home
21 Youngs Road
Auckland 2110
Postal Address
21 Youngs Road
Papakura 2110
Counties Manukau
View Phone Number
View Fax Number
View Email Address
Visit Website
Kim Brooks - (09) 297 2079
Metlifecare - 0800 909 303
Independent Living Sales
Sue Braithwaite-Smith - 021 637 771
Care Living Sales
Kim Brooks - (09) 297 2079
Other services
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Visitors with limitations - please call us first

Reflecting best practice from around the world, Metlifecare Oaks delivers holistic care and support to the elderly which is focused totally on the individual, their needs and what they want out of life. The physical design of our facilities, and our staffing structures, are focused on overall wellness, not just clinical care.

The care suites within the Lees Centre at Metlifecare Oaks is a manifestation of this new model of care, where communities are based around small clusters of resident ‘households’ within the larger care community. Provision of rest home and hospital care from this purpose-built facility enables residents to continue living on site as their care needs change over time.


Located on the first and second floors, 4 small communities or 'households' are home to a total of 48 residents. Each household functions like a home, with its own living room and open plan kitchen and large balcony for relaxing. Whanau and friends are able not just to visit, but also use the household kitchen and even stay overnight.

Each household has:
- its own 24/7 care partners
- its own front door, with a door bell for use after hours
- lounge with fireplace
- dining area (with one large dining table)
- domestic open plan kitchen for staff, residents and whanau to use as they please
- a den or whanau room for residents and families to use during visits, or for whanau to stay overnight complete with (fold-out couch)
- a guest toilet close to the whanau rooms

Each resident’s room has:
- its own ensuite (bidet optional)
- a generous wardrobe
- smart TV with access to SKY TV and
- Netflix
- wifi

In addition there is:
- a nurse onsite 24/7
- a small domestic laundry that both residents and families can use should they wish to (a regular commercial laundry service will also be available).
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 2 Apr 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 9
Vacancy Yes
Impending vacancy No
Premium Room Charges Yes from $22.55/day up to $32.80/day as at 14 Jul 2022
Extra admission requirements due to COVID-19 Yes
Updated: 11 Aug 2022
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes 2 registered nurses on duty 7 days a week. 1 RN Night shift.
Physiotherapist Yes Part time physiotherapy provided onsite
Occupational Therapist Negotiable Occupational therapy is arranged as it is required.
Diversional Therapist Yes 1 full time on site
Hairdresser Yes Appointments are made with our hairdresser on two days each week.
Podiatrist Yes Our podiatrist calls by arrangment as residents have a need.
Dietitian Yes Service is provided in collaboration with CMDHB and our visiting dietician
Kaumatua Yes Kaumatua is available
Chaplain/Spiritual Advisor Yes Chaplain available onsite
Other Personnel Yes A team of Volunteers assists with weekly activities, transport, entertainment, home groups and the like.
Updated: 4 Apr 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Diabetic Care Yes In liaison with Diabetic Specialists at Middlemore Hospital.
Continence Advice Yes We act on advice from specialists at Middlemore Hospital.
Stomal Therapy No Counties Manukau DHB specialists advise as required.
Stroke Rehabilitation No The services of the Stroke Foundation Field Officer are accessed when required.
Surgical Followup Yes
Psychiatric Care No Care is facilitated through Mental Health Services - South Auckland, through Counties Manukau DHB.
Clinical Management Yes
Updated: 18 Oct 2007
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Indian Yes
Flemish Yes Flemish is accessible through our Residential Services Manager.
Interpreter Yes Either through a staff member or the local DHB Interpreter Service.
Maori - Te Reo Yes
Other Information No With staff members and residents from many different countries, we are often able to meet residents' needs - please ask our manager for help.
Updated: 18 Oct 2007
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 18 Oct 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.