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Mt Herbert House (Mount Herbert)

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Mt Herbert House (Mount Herbert)
Rest Home
50 Mount Herbert Road
Waipukurau 4200
Postal Address
Same as above
Hawke's Bay
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Donna Watson - 06 858 7555
Denise & Paul Webster - 06 858 7555
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Newsletter Newsletter Newsletter

Mt Herbert House Newsletter is produced three monthly to highlight residents' activities and outings.  

We have disabled our ‘feedback’ feature. We apologise for any inconvenience. Find out more here: I want to read reviews of rest homes

Visitors as usual (but not if you're unwell or recently returned from overseas)
Mt Herbert House is situated in the heart of Waipukurau and is approximately a minute drive from the town centre's main street. Mt Herbert House offers both Rest Home and Hospital level care, providing a quality, homely environment in which the elderly may live in an atmosphere of respect and friendliness and have their physical and psychological needs met.

Mt Herbert has 42 Rest Home and Hospital Beds in this purpose built facility with multiple lounges plus a lovely sheltered courtyard area where residents can sit in the sun.

Our on-site Manager is highly motivated to offer the best care possible and keeps updated with implementing new practice to suit the residents and facility. Mt Herbert recently celebrated its 21st birthday which was an occasion for celebration and festivity.

Mt Herbert also has six chalets on site for residents who are more independent but who may wish to join in the activities that are provided on a week day basis.

An information pack is available from the home and we invite anyone considering Rest Home or Hospital Level care for their loved one to visit/ contact us.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 12 May 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 29 May 2024
To the staff and Residents at Mt Herbert. Thank you for all the loving care you gave Mum. It was lovely that you had her knitting again, as she was always knitting. Thank you for the activities, friendship and companionship given to Mum while in your care. (Sept 2012)

To the staff at Mt Herbert, my sincere thanks to you all for the wonderful care you provided to my Mum for over 4 years. The distance was hard for me and Mum, but knowing she was well looked after as well as loved by a lot of you really helped. I'm sure you won't forget her as she certainly kept you all on your toes at times!! She certainly had a big spirit that stood her in good stead for 89 years. I loved her and will miss her but thank you so much. (Sept 2012)

On behalf of our family I would like to thank you, the residents and staff for the card and message of sympathy you sent to us on Mum's passing. Also please convey to all your staff a sincere thank you and appreciation for the care she received while a resident of Mt Herbert House. Especially to the "Upstairs" family and the wonderful dedicated staff for their patience, understanding and loving care they gave Mum while she was with you all. We were always greeted with a smile and any request we had was always attended to and was never a problem. You are "special people". Thank you. (May 2011)

To my Dear Friends of Mt Herbert Rest Home. I wish to express on behalf of myself and my family our appreciation for your loving care and attention my wife. In all the time I have been visting Mt Herbert over the years my wife was always nicely dressed and clean. It was very pleasing to know that she had no bed sores in all that time, a tribute to those who nursed her. I can only sincerely thank you for all your kindness to her. I will certainly be down to see all at Mt Herbert in the near future. (April 2012)
Updated: 12 May 2023
Type Hours Per Week Status Details
Registered Nurse Yes Donna, our Facility Manager is a Registered Nurse, Louise is our Clinical Manager and they are supported by additional Registered Nurses to give our residents 24 hour support and care.
Enrolled Nurse Yes Trained nurses on duty at all times
Healthcare Assistants/Caregivers Yes Our team of caregivers are trained with the ACE Training as well as currently completing their National Certificate. They have regular upskilling courses to ensure they have the best knowledge to care for our residents.
Physiotherapist Negotiable Can be arranged if required
Occupational Therapist Negotiable Based on requirement
Social Worker (on site) Yes As required
Diversional Therapist Yes Two Diversional Therapists job share this role, providing innovative ideas and a wide range of activities for our residents. They organise frequent entertainment and outings for residents to enjoy.
Activities Co-ordinator Yes 2 members of staff job share this role, providing new and innovative ideas. The company van takes resident's to various shopping days and outings.
Hairdresser Yes Denise is our local hair dresser and she visits monthly
Podiatrist Yes A local Podiatrist visits every 8 weeks.
Dietitian Yes Our menus are reviewed by a Dietitian every 2 years and we use menus from the Otago University Dietician School.
Kaumatua Negotiable Can be arranged as required.
Chaplain/Spiritual Advisor Yes A communion service is held weekly at Mt Herbert House and we have monthly visits from the local Anglican, Presbyterian, Catholic and Jehovah's Witness. Some residents choose to go to church with family members.
Other Personnel Yes Mt Herbert have a personal laundry service, in-house handyman who can hang pictures in bedrooms to make the room more personal, in-house gardener and in-house cook to provide homecooked meals and baking.
Updated: 12 May 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Available through District Nursing service and monitored by Registered Nurses on duty at this facility.
Gastronomy/Nasogastric Management Yes Available on site if required by Registered Nurses.
End of Life/Palliative Care Yes Liverpool Care Pathways on site and we have support from Cranford.
Dialysis Yes Mt Herbert House can accommodate residents who require Dialysis at the local Hospital in Hastings.
Wound Care Yes Managed by the Registered Nurses on site with input as required from the DHB Wound Care Nurse Specialist
Diabetic Care Yes Diabetics on site are cared for by the Registered Nurse with input from Diabetes Living Trust if required.
Continence Advice Yes Marg, one of our Registered Nurses specialises in this area attending seminars to keep her skills updated.
Stomal Therapy Yes Undertaken by Registered Nurses with support from DHB Stoma Nurse.
Stroke Rehabilitation Yes Registered Nurses will work to rehabilitate residents who have had a stroke to become independent as possible.
Tracheotomy Care Yes Registered Nurse on site to provide care.
Infection Control Yes Louise & Marg, our Registered Nurses specialise in Infection Control attending seminars to keep their skills updated. We are members of Bugs Control where we can access assistance, training and advice.
Surgical Followup Yes Registered Nurses on site and available 24 hours per day.
Clinical Management Yes Manager and Clinical Care Manager are both Registered Nurses with many years experience and continue to keep their skills updated by attending courses.
Other Specialties Yes These can be arranged when required.
Updated: 12 May 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We can cater for respite care residents and will try to make your stay with us a home away from home. We invite you to participate in the activities at Mt Herbert House during your time with us!
Carer Support Yes We can cater for carer support/short stay residents and will try to make our stay a home away from home. We invite you to participate in the activities at Mt Herbert House during your time with us.
Subsidised Yes Short term residents will need to be assessed by NASC Agency as to the level of care required.
Private Paying Yes Private paying residents are welcome at Mt Herbert House. Fees can be quoted on enquiry.
Booking can be made in advance Yes Advance bookings can be taken on availability of beds.
Updated: 12 May 2023
Feature Status Details
May Bring Own Furniture Yes Residents and families are encouraged to personalise their bedroom to create a home environment and are more than welcome to bring their own furniture.
Single Rooms Yes All rooms are single and have handbasins and individual heating in each room. Many rooms are sunny and well furbished. Each room has a call bell.
Alcohol Permitted Yes Alcohol is permitted but care is taken as it can impact on certain medications. This must be discussed with your GP first.
Pets In Residence Yes Mt Herbert House has a cat named Bumbles who is very special and pampered by everyone.
Negotiate To Bring Own Pet Yes This would be assessed on an individual basis
Phone Access In Own Room Yes There is a residents line that all Resident's have access to
Resident can adjust heating in own room Yes Individual heating in each room.
Cater for under 65 yrs with Disability Yes By arrangement with management.
Lounges/seating areas Yes 4 lounges areas which catch the sun at different times of day. Outdoor courtyard area which is a pleasant sheltered area to sit.
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes All day care residents are welcomed and made to feel a part of our home and the activities as they may wish to participate in.
Outings Yes Shopping outings every week, a weekly drive out as well as special outings to places of interest. Mt Herbert House has its own van to take residents on outings.
Residents Committee Yes Monthly residents/management meetings are held every month in which Residents are encouraged to parttake in the scheduling of outings and special occations. Minutes of these meetings are displayed on the notice board.
Family Committee No No formal arrangement
Newsletter Yes Internal bi-monthly newsletters are displayed and every six months a newsletter will go to the families as well.
Policy for management of challenging behaviour Yes Staff have training in de-escalation technique, however if behaviour impacts on our other clients we may have to seek the advice of Elder Health.
Confused Residents No We do not take residents who may wander off as we are close to a busy intersection of roads
Rural Setting Yes
Smokers Room No Residents are able to smoke in a designated smoking area outside
Smoking Permitted Yes Residents are able to smoke in a designated smoking area outside
Semi-Secure Yes
Updated: 11 May 2023
Special Features
Special Features
Mt Herbert House is a privately owned elderly care facility located in Waipukurau.
Waipukurau is the centre of a thriving rural district in Central Hawkes Bay.
We take pride in our well established purpose built facility comprising Stage 2 Resthome with 20 beds and 18 bed hospital wing.
Safe and secure environment, friendly, positive atmosphere with caring staff.
We welcome all enquiries.
Updated: 12 May 2023
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, , Church, Concerts, Cooking, Dancing, Digital camera, Electric beds, Email, Entertainment, Exercises, Fax, Games, Happy Hour, Internet, Library, Newspaper reading, Outings, Parties, Pianist, Quizzes, Shopping, Sky TV, Videos
Updated: 12 May 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Fees do not include non subsidised pharmacy items, toiletries, podiatry and hairdressing visits as per the contract
Staffing qualifications and details All staff are either Fully trained or training in elderly care and can provide a professional care package to suit your needs.
Details about meals Meals are all homecooked in house by our team with individual needs catered for. They use a 4 week menu which is reviewed by a Registered Dietitian. Recipes are used from the University of Otago Dietician Dept to ensure the correct nutrition for residents in our care.
Internet access Can be arranged
Transport We hire the local van from Brun's for outings, appointments etc.
Associated Complexes 6 chalets are attached to Mt Herbert.
Updated: 12 May 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
French Yes A small amount
Updated: 12 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Monthly services at Mt Herbert House
Inter denominational Yes
Jehovah Witness Yes Visits monthly to Mt Herbert House
Presbyterian Yes Monthly services at Mt Herbert House
Roman Catholic Yes Monthly services at Mt Herbert House
(Other comments) Yes Some residents also choose to go to their own church services at local churches.
Updated: 12 May 2023
Location Distance Details
Public Transport 1.50 Km
Shops 1.00 Km
Parks 0.50 Km
Library 1.50 Km
Updated: 12 May 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Aged Care Association New Zealand (ACA) Yes
Police checked Yes
Care Association New Zealand Aged Care Association New Zealand (ACA)
Updated: 12 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.