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Julia Wallace Retirement Village

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At a glance
Care Apartment Vacancy
Julia Wallace Retirement Village
Rest Home
28 Dogwood Way
Palmerston North 4414
Postal Address
28 Dogwood Way
Palmerston North 4414
View Phone Number
View Email Address
Visit Website
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Jill Job - 06 354 9262
Ryman Healthcare - 0800 588 222
Sales Advisor
Chrissy Thompson - 06 354 9761
Other services
Tap to view all photos 1/17

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you're unwell or recently returned from overseas)
Winner: 2022 Trusted Brand Aged Care & Retirement Villages

Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Julia Wallace Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care.
Providing the full range of living and care options is just one of Ryman’s points of difference.

We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award seven times. And we’ve been awarded the gold medal six times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Julia Wallace is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, assisted-living apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Julia Wallace, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Julia Wallace Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 17 Mar 2022
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 29
Vacancy Soon
We welcome your enquiry
Impending vacancy Yes - We welcome your enquiry
Premium Room Charges Yes as at 26 May 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 1 Jul 2022
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Approximate number of beds at this level of care 50
Care Apartment Vacancy No
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 1 Jul 2022
Type Hours Per Week Status Details
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager, who overviews the clinical care of all residents in the resthome.
Nurse Practitioner Yes We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Negotiable We have enrolled nurses working across the care centre who are available if required.
Healthcare Assistants/Caregivers Yes We work with primary nursing groups to ensure a continuity around care. This means that the resident will have the same caregivers each shift, and they will get to know you well. All our caregivers are supported to undertake regular training.
Physiotherapist Yes There is a physiotherapist who visits our village regularly and will review residents if required.
Occupational Therapist Yes We have access to an occupational therapist. This would be arranged through the Mid Central DHB.
Diversional Therapist Yes We have a diversional therapist in our hospital and dementia unit.
Activities Co-ordinator Yes We have a dedicated activities coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes We have a podiatrist who visits the village on a regular basis.
Dietitian Yes We have a dietitian who is contracted to our village. They are available for any dietetic reviews.
Accredited Visitors Negotiable We often have different groups and societies visiting the village. If you would like to find out more, please talk to our friendly receptionist.
Kaumatua Yes We have strong relationships with the local iwi.
Chaplain/Spiritual Advisor Yes Access to most denominations and regular church services are held within the village.
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 17 Mar 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have oxygen concentrators in our hospital for those who require full time oxygen. We also have portable oxygen cylinders for residents who need to leave the village. Our village has a generator should there be any power outages.
Gastronomy/Nasogastric Management Yes As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs.
Wound Care Yes We work closely with wound care specialists. Our registered nurses have regular training in wound care management.
Diabetic Care Yes We work closely with diabetes centre at Mid Central Hospital and our registered nurses have regular training. We also have Ryman Delicious, a menu offering many different choices including diabetic options.
Continence Advice Yes Our registered nurses are all trained in continence management. We work closely with continence advisors to ensure that our residents are receiving high quality products.
Stomal Therapy Yes We have access to a stomal therapist through Mid Central DHB.
Stroke Rehabilitation Yes
Clinical Management Yes We have a very experience clinical manager who is available Tuesday - Saturday.
Other Specialties Yes As required.
Updated: 17 Mar 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If you would like to find out more about the respite options we have available, please phone our village manager.
Carer Support Yes If you would like to find out more about the carer support options we have available, please phone our village manager.
Private Paying Yes This option is available for those who wish to pay privately. Please contact our village manager for more information.
Booking can be made in advance Yes Where available, please phone our village manager.
Updated: 17 Mar 2022
Feature Status Details
May Bring Own Furniture Yes We are able to provide the necessary furniture for the room, however if a resident would like to bring their own we will indeed consider it.
Single Rooms Yes We have spacious rooms available, with ensuites.
Rooms suitable for a couple No Although we do not have rooms for couples we make every effort in trying to place a couple as near together as possible if they so wish.
Ensuite Yes All rooms have ensuites, including wet floor showers
Alcohol Permitted Yes We have a weekly happy hour.
Pets In Residence Yes We have a friendly village cat, and some of our independent residents have their own pets.
Phone Access In Own Room Yes All rooms have a jack point to accomodate phones. Residents are welcome to arrange their own connection to receive their individual number and account.
Wifi Yes Wifi is available in the main areas throughout the village.
Resident can adjust heating in own room No All rooms have underfloor heating and maintenance can adjust to suit individual preferences.
Lounges/seating areas Yes We have three beautifully decorated lounges. The biggest one has the television and is where we hold entertainment. The other two are quieter, and one opens onto the courtyard.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes We are pleased to offer day care to resthome level residents and special care dementia level.
Outings Yes We have 2 mini-buses with an outing every week.
Whanau Room Yes We have a number of smaller break away rooms for you and your family to use.
Residents Committee Yes We hold resident meetings every other month where residents are informed of up and coming events and have the ability to express any concerns or issues.
Family Committee Yes We meet with families twice a year formally. but always welcome the chance to discuss any concerns at any other times.
Newsletter Yes Our newsletter, Wallace's Words is circulated four times a year.
Policy for management of challenging behaviour Yes Our care centre staff are trained in managing residents who display challenging behaviours.
Confused Residents Yes Our care centre staff are trained in managing residents who display signs of confusion.
Rural Setting No We are on the outskirts of town, situated in the lovely Clearview Park.
Semi-Secure Yes At dawn and dusk the village is secure with a security guard patrolling frequently throughout the night.
Updated: 17 Mar 2022
Special Features
Special Features
The modern design concept, together with friendly, caring staff, means the residents enjoy the very best of retirement living.

Living at Julia Wallace Retirement Village is not about slowing down - it's about having time to do so much more.

Ryman have now introduced a new initiative of providing Resthome Level care in our assisted-living apartments. Please contact the village for information.
Updated: 17 Mar 2022
Interests & Activities
Interests & Activities
Activity programme, Billiards, BBQ, Bingo, Board games, Bowls, Breakfast in bed, Bridge, Cards, Chapel, Church, Concerts, Entertainers, Entertainment Exercise progammes (Triple A), Games, Happy Hour, Housie, Indoor Games, Internet, Jigsaw, Library, Men, Minibus, Movies, Music, Newspaper reading, Outings, Parties, Pianist, Picnic facilities, Pool, Pool table, Probus, Quizzes, Reading, RSA, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming, Tai Chi, Theatre, Videos
Updated: 17 Mar 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not The fees cover much of the care. Some medication is on-charged if not subsidised by Pharmac. Please ask for more details.
Staffing qualifications and details Staff employed all have an interest in older people and are qualified in this area or working towards a qualification.
Details about meals Meals are prepared on site and the menus have been designed by a nutritionist.
Associated Complexes Julia Wallace Retirement Village is one of eighteen and the only one in the Manawatu. It is a member of the Ryman Healthcare Group. Six time winners of the Australasian Aged Care Housung Awards for "Best Retirement Village in New Zealand."
Updated: 17 Mar 2022
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes There is a nurse from Zimbarbwe
Danish Yes Many of the residents are dutch
English Yes English is the most common language used
Fijian Indian Yes Two staff come from this area
Greek Yes We have 2 residents that are greek
Other Information Yes Mostly english speaking although like Palmerston North the Village is multi-cultural.
Updated: 17 Mar 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Confucius Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Jewish Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Sikh Yes
Shinto Yes
Tao Yes
(Other comments) Yes We respect all demoninations and have various services throughtout the month held in our chapel.
Updated: 17 Mar 2022
Location Distance Details
Public Transport 1.00 Km There is a bus stop at the Milson shops
Shops 1.00 Km At the Milson there are various shops - convenience, pharmacy, hair-dressers, butchers, etc
Mall 5.00 Km The Plaza and Down Town offer a huge range of shops, cinemas, cafes and resturants.
Parks 0.00 Km The Clearview Reserve is situated near to the entrance of the Village.
Library 6.00 Km The libray is situated in the main shopping centre. However, the libray bus visits once a week.
Updated: 17 Mar 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Mar 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.