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Irwell Resthome

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Irwell Resthome
Rest Home
11 Irwell Street
Island Bay
Wellington 6023
Postal Address
Same as above
Capital & Coast
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John Nicolson - (04) 383 8485
Heather & John Nicolson - (04) 383 8485
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If you would like more information please make contact either by phone (04) 383 8485  or email office@irwell.co.nz

Look forward to hearing from you.

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Our Mission Statement is
"Caring for Elderly in a Family Environment".
We are a Privately Owned and operated Rest Home in Island Bay Wellington. Irwell is a Family focused Rest Home,the Owner/Manager (John) and his Wife (Heather) are readily available to Residents, Family and Staff.
We have a passion for Caring for the Elderly and invite you to come and visit us.
We enjoy welcoming new people into our 'Irwell Family' for Short term care, Long term care, Respite care and Convalescent care.
We have an under 65 contract
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 11 Oct 2022
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 60
Vacancy Yes
Rest Home beds All Rooms are en-suited. We cater for Long term, Short term, Respite, Convalescing, Subsidised and Private. We have an 'Under 65's contract with DHB'Contact John Nicolson if you would like further information or would like to have a look around.
Impending vacancy Yes - RESPITE IS OUR SPECIALTY
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $10.00/day up to $40.00/day as at 28 Nov 2023
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 1 Dec 2023
Type Hours Per Week Status Details
Registered Nurse 80 Yes We have two Registered Nurses working throughout the week. The Registered Nurse's were employed for their passion of working with the Elderly. All Registered Nurses have undertaken InterRAI training
Nurse Practitioner 8 Yes We have a visiting Nurse Practitioner who visits the rest home for 8 hours each week and is on call 24/7
Healthcare Assistants/Caregivers Yes We have higher than required caregiving levels, this ensures we are able to provide individual,'non-rushed' care to the Residents. Our Caregivers have their level 3 Health and Wellbeing certificates. We have several who have gained their level 4 and 4 who are currently doing the course.
Physiotherapist Yes Community Physiotherapists are available.
Occupational Therapist Yes Community Occupational Therapist are available.
Social Worker (on site) Yes Social Workers are accessed through C&CDHB services. We also work with Age Concern, Wesleycare and other Agencies.
Activities Co-ordinator Yes Activities Coordinator/Officers work over 7 days from 9am - 5pm providing a stimulating, meaningful programme incorporating 'specialist days, cultural parties, celebrations. Games, Arts, Craft, Current Affairs, Outings, Movies.
Hairdresser Yes Hairdresser visits weekly, more often when required.
Podiatrist Yes Podiatirst visits every second week.
Dietitian Yes Community based Dietician is used to audit and assist writing out menus, providing in-house education sessions for staff and giving advice on special diets.
Accredited Visitors Yes Dog Thearapy visit regularly
Kaumatua Yes Visiting Kaumatua available when requested. Also provides education and guidance to staff.
Chaplain/Spiritual Advisor Yes Interdenominational Church Services are held every two weeks. Catholic Service Visitors visit on Sunday offering Communion. Anglican, Baptist, Presbyterian Ministers visit regularly. Hindu, Muslim Preachers available when requested.
Other Personnel Yes
Updated: 11 Oct 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes We work closely with Mary Potter Hospice and District Nurses when this type of care is required.
Wound Care Yes Staff have undertaken specialised education in Wound care. Input from District Nursing is available.
Diabetic Care Yes Highly skilled Staff in care of Diabetics both Type 1 and Type 2. Training is undertaken using the C&CDHB diabetes services.
Continence Advice Yes There are experienced Staff to assist with continence assessments and correct use of incontinent products. Support from C&CDHB continence nurses is available
Stomal Therapy Yes
Infection Control Yes Excellent Infection policies and procedures followed. We have a good relationship with the infection control nurses.
Surgical Followup Yes
Clinical Management Yes
Updated: 11 Oct 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Providing respite care is an important part of our philosophy of care. If you are needing respite care it is a good idea to book well in advance.
Carer Support Yes Carer support is provided by offering respite care to relatives. If you are needing respite care during the summer break please book now.
Other Short Stay Programme Yes We have a contract to provide care for under 65 year olds.
High Care Needs Yes
Subsidised Yes We have residents who are subsidies for their care.
Private Paying Yes Some Resident's pay for their care.
Booking can be made in advance Yes Bookings are regularly made in advance, this is especially the case with respite care.
Updated: 11 Oct 2022
Feature Status Details
May Bring Own Furniture Yes Yes, Residents are encouraged to bring items of importance with them. Bedrooms come with Bed, Chest of Drawers, Chair, Wall Unit, Flat Screen TV, Refrigerator. These items can be used OR removed if personal items are to be used.
Single Rooms Yes All bedrooms at Irwell Rest Home are Single - all have their own full ensuite (shower, vanity, toilet, heating, nurse call bells).
Shared Rooms No We believe when you have reached a certain age it is important to have a place where you can be by yourself if you wish. To have a place where you can talk freely with Relatives, Friends and others.
Rooms suitable for a couple Yes We have rooms that suit Couples.
Ensuite Yes ALL Bedrooms have full ensuites.
Alcohol Permitted Yes Yes alcohol is permitted, although it must not be shared with other Residents. There is Happy Hour twice a week, there is no cost to Residents to attend Happy Hour.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes Each request to bring your own pet will be discussed during the admission process.
Phone Access In Own Room Yes All rooms have their own telephone - there is no cost for local calls to the Residents.
Wifi Yes The Rest Home is Wifi compatible - we do not provide computers or tablets for Residents use though. BUT we do have ipads available for resident's to use for Zoom calls, messenger videos etc.
Resident can adjust heating in own room Yes Yes, Residents have their own heaters in their bedroom and bathroom.
Cater for under 65 yrs with Disability Yes We encourage those needing care and are under 65 to contact us to discuss admission requirements.
Lounges/seating areas Yes We have two main lounges as well as one sun room lounge, one library/reading room, one smoking lounge (soley for smokers use only).
Gay / LGBT IQ Friendly Yes We DO NOT discriminate against anyone: Sexual Orientation, Race. Colour. or Religous Beliefs etc. We have a diverse culture living and working at the rest home.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes Residents are taken on outings once - twice a week visiting local attractions.
Whānau Room Yes
Māori Kaupapa Yes We have Resident's and staff who identify as Maori. We have access to the local Island Bay Marae.
Residents Committee Yes Meetings are held Monthly.
Family Committee Yes
Newsletter Yes We ensure regular newsletters are emailed to all contacts. More frequently with urgent 'general type' messages.
Policy for management of challenging behaviour Yes Staff receive training in the management of challenging behaviour - both for Residents and when faced with other challenging situations.
Confused Residents Yes All Residents who live in Rest Homes facilities would have a degree of confusion, all are assessed as being rest home level.
Rural Setting Yes Whilst the Rest Home is in a central Wellington location (10 minutes to the Airport, 5 minutes to Wellington Hospital, 8 minutes to the Wellington Motorway) it enjoys rural views. Very nice views (rural and sea) from all rooms.
Smokers Room Yes Irwell Rest Home provides a smokers lounge for use of Residents who smoke only. There is no limit to the amount of time spent in this lounge.
Smoking Permitted Yes It is a person right to smoke if THEY wish.
Semi-Secure Yes Irwell is locked from 5pm - 7am. Access during these hours is by security only. During day hours open access available to all. All Visitors must sign the Visitors book when entering and leaving.
Updated: 11 Oct 2022
Special Features
Special Features
Our Rest Home is a Family Orientated, Privately owned and operated Rest Home, one of the last privately owned rest homes in the Wellington area. The Manager John and his wife Heather live at the Rest Home ensuring the day to day running always go smoothly.

John and Heather built the Rest Home 24 years ago, some of our Staff have worked with us for 22+ years.

We have a low staff turnover, this is a reflection of how Management and Staff have excellent working relationships.
Updated: 11 Oct 2022
Interests & Activities
Interests & Activities
Activity programme runs 7 days a week with a variety of things to keep minds active.
Age Concern are available when requested or a need is seen.
Alzheimer's Society provide talks to staff and families.
Arthritis society available for support.
Big print books a large selection is available in one of the Library areas.
Bingo is played
Blind Foundation is available when required - they provide the talking books service.
Board games, ludo, snakes & ladders, chess to name a few are played.
Bowls are played
Canine friends visit
Cards games are played
Chapel, church services are held by local churches.
Classical Music is played, discs are also available if residents wish to play them in their own room.
Concerts are held regularly, local schools and service clubs come and entertain us.
Crafts are held during our activities programme.
Dancing is a regular thing, it helps with stiff joints, and is a fun thing to do.
Electric beds, some electric beds are available.
Email services are available.
Entertainers visit Irwell regularly.
Entertainment is provided in the activity programme.
Exercises are held daily, these exercises benefit all who attend.
Fax is available
Games are played, teams are formed, great rivalry.
Garden there are gardens that can be walked around.
Gardening is undertaken by those who wish to, there are raised beds for ease of use.
Greypower are accessed if and when required.
Happy Hour occurs twice weekly at no extra cost.
Housie is held weekly
Indoor Games form part of the activity programme
Internet is available - if you have your own computer Wifi is available in all bedrooms.
Jigsaw puzzles - there is a large selection suitable for all abilities.
Library - there are two libraries that have a wide and varied selection of books.
Lectures are held every Saturday.
Men a good Man/Woman ratio
Minibus - there is a minibus that takes residents on outings.
Minigolf - is played as part of the activities programme
Movies are watched - residents choice
Music - is played daily.
Newspaper reading - occurs as part of the activities programme.
Organ - there is an organ that is played and available for residents and their families to play.
Outings - residents are taken out for drives around the local area and further afield.
Parties - any excuse to hold a party where we all dress up and have FUN!!!
Pastoral care - we are not affiliated with any Church group but have contact details for all known groups in our area.
Pianist - come and entain us.
Picnic facilities - we have outdoor areas that are available.
Quizzes - regular quizzes are held with prizes
Reading - there are quiet areas of the rest home where residents are able to read. Staff are available to read to residents if this is needed.
Shopping - if residents need to go shopping this can be arranged.
Sing-a-longs occur daily
Vegetarian - we have vegetarians living at the rest home - their dietary needs are met.
Videos are still able to be played.
Views - stunning views from almost every window.
Updated: 11 Oct 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not To be discussed during the admission process.
Staffing qualifications and details We have a high level of staffing - this is commented on each time we are Audited. Two Registered Nurses, Clinical Quality Officer, Care Coordinator, Shift Leaders, Care Staff, Cooks, Kitchen Assistants, Cleaners, Laundry, Maintenance Staff. We do not have a lower staff during the weekends, staff numbers remain the same.
Details about meals We have a six week menu that is flexible to accommodate special functions, dietary needs, weather/climate changes.
Visitor information General Visitors are permitted, at this stage no Chilcren under 10years. All Visitors have to wear a mask throughout their visit, Visitors must visit their relative in the relatives room.
Internet access There is internet access throughout the rest home. Ipads are available for Zoom and messenger video calls.
Transport There is a rest home van that takes resident's to appointments and general outings.
Updated: 11 Oct 2022
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Arabic Yes
Assyrian Yes
Burmese Yes
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
Deaf Blind Sign Language Yes
English Yes
Ethiopian Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
German Yes
Greek Yes
Gujarati Yes
Hindi Yes
Indonesian Yes
Interpreter Yes Interpreters are available to assist with communication needs.
Khmer (Cambodian) Yes
Malayalam Yes
Māori - Te Reo Yes Several Staff fluent in Te Reo
Nepali Yes
Niuean Yes
Rumanian Yes
Russian Yes
Samoan Yes
Sign Language Yes Basic signing is known
Tongan Yes
Urdu Yes
Updated: 11 Oct 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes We can access members of the Anglican Community. We have members of staff who identify as Anglican.
Baha'i Yes We can access members of the Baha'i Community.
Baptist Yes We can access members of the Baptist Community. We have members of staff who identify as Baptist.
Brethren Yes We can access members of the Brethren Community.
Buddhist Yes We can access members of the Buddhist Community. We have members of staff who identify as Buddhist.
Christian Yes
Hindu Yes We can access members of the Hindu Community. We have members of staff who identify as Hindu.
Muslim Yes We can access members of the Muslim Community. We have members of staff who identify as Muslim.
Jewish Yes We can access members of the Jewish Community.
Methodist Yes We can access members of the Methodist Community. We have members of staff who identify as Methodist.
Presbyterian Yes We can access members of the Presbyterian Community. We have members of staff who identify as Presbyterian.
Roman Catholic Yes We can access members of the Roman Catholic Community. We have members of staff who identify as Catholic.
Salvation Army Yes We can access members of the Salvation Army Community. We have members of staff who identify as Salvationists.
Spiritualist/New Age Yes We can access members of the Spiritualist Community. We have members of staff who identify as Spiritualist.
(Other comments) Yes We are not affiliated to any Religious organisation or group. We encourage Resident's to continue to follow the Religion of their choice and can assist with sourcing Preachers, Priests, Ministers, Church Leaders when we are asked to do so.
Updated: 11 Oct 2022
Location Distance Details
Public Transport 0.20 Km There is reasonably good public transport at the end of our Street approx 2 minute walk away.
Shops 2.00 Km We have a shop on site at the Rest Home where Resident's are able to purchase the 'necessities of life'. Cuba Mall in the city centre is approx 7 minute car ride away, Kilbirnie shops are 8 minute car ride away.
Mall 6.00 Km Closest mall shopping is the Airport Retail Centre Lyall Bay (an open-air shopping precinct which is approx 9 minute car ride away).
Parks 0.20 Km There are several parks in the local area. Tawatawa reserve is 2 minute walk away.
Library 2.00 Km Island Bay library is on the bus route.
Updated: 11 Oct 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Police checked Yes
New Zealand Dental Association Yes
Registered Dentist Yes
Trade Registered Yes
Spark of Life Yes
Other details Yes InterRAI training Registered Staff
New Zealand Aged Care Association (NZACA)
Updated: 11 Oct 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.