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Heretaunga - Rest home

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At a glance
Vacancy
No
Care Apartment Vacancy
No
Name
Heretaunga
Category
Rest Home
Address
2 Field Street
Silverstream
Upper Hutt 5019
Postal Address
Same as above
Region
Hutt Valley
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Gouri Arya - 04 527 8181
Owner
Oceania Healthcare - 0800 333 688
Other services
Photos
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you're unwell or recently returned from overseas)
Heretaunga is a small, boutique Care Centre offering a range of standard and premium rooms including Care Suites.

Making it easy for friends and family to pop by or get you out and about. We’re also close to the Silverstream Shopping Centre, Trentham Racecourse, Silverstream Golf Park, Stokes Valley Cosmopolitan Club and RSA, Trentham Memorial Park and local churches and cafes.

At Heretaunga, there’s a strong, close-knit community where new residents quickly become part of the family. We’re proud to offer our residents a homely environment that is cosy and comfortable, and take pride in ensuring Heretaunga is an inviting place for both residents and their families. Heretaunga also runs a day stay programme, for those looking for a little bit of extra help.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. All Care Suites have a heat pump and full en-suite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 28 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 0
Vacancy No
Impending vacancy No
Premium Room Charges Some Rooms as at 11 Aug 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 11 Aug 2022
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 20
Care Apartment Vacancy No
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 11 Aug 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 56 Yes On call 24/7
Physiotherapist Negotiable
Occupational Therapist Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Negotiable
Dietitian Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes
Updated: 28 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We access these services as required
End of Life/Palliative Care Yes
Wound Care Yes Our Registered nurses attend specialist training. We have access to Wound specialists from hospital
Diabetic Care Yes Our Registered nurses attend specialist training. We obtain specialist input from hospital where required.
Continence Advice Yes Our Registered nurses attend specialist training. We have access to continenance advisor from hospital
Stomal Therapy Yes A Stomal Therapist from the hospital is available on request.
Infection Control Yes Our Registered nurses attend specialist training. We access to these services as required
Surgical Followup Yes As requested by Medical Practioner
Updated: 28 May 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes
Updated: 28 May 2021
Interests & Activities
Interests & Activities
Activity programme, Age Concern, Advocate, Alzheimer's Society, Aromatherapy, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Children, Church, Concerts, Craft, Dancing, Flower arranging, Entertainment, Exercises, Dancing, Garden, Happy Hour, Indoor Games, Jigsaw, Library, Massage, Movies, Music, Newspaper reading, Outings, Pianist, Parties, Quizzes, Shopping, Singing, Videos
Updated: 28 May 2021
Languages Spoken
Languages Spoken
Language Status Details
Dutch Yes Dutch speaking staff
English Yes
Samoan Yes Staff able to speak samoan
Updated: 28 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 28 May 2021
Distances
Distances
Location Distance Details
Library Mobile bus comes to Home every Wednesday afternoon
Updated: 28 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 28 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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