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HBH Senior Living - Rest Home

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HBH Senior Living
Rest Home
139 Union Rd
Auckland 2014
Postal Address
PO Box 38093
Auckland 2145
Counties Manukau
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Bonnie Robinson - (09) 538 0804
HBH Senior Living
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Visitors with limitations - please call us first
For those who need a little more assistance with daily living, HBH Senior Living offers a dedicated, 32-bed rest home. Meals, activities and personal care are provided and you can rest assured that a highly trained nurse is in charge at all times.

Living life to the full, as independently as possible, with support and medical care at hand 24/7.

Rooms are larger than most (17 metres square with a full ensuite), so there is plenty of space to bring the things you treasure. All rooms have a built-in wardrobe, vanity and storage and are pre-wired for Sky, phone and Internet. And best of all, every room opens onto a deck or patio.
There are also three communal lounges (with Wifi available), as well as a large dining room and activities space.

> Managed by the Director of Nursing, with day-to-day management by an enrolled nurse.
> Support with personal care (showering and dressing assistance) and supervision of medical conditions.
> Three GPs who undertake regular check-ups every three months or as medically required.
> Regular family meetings with senior staff to review care.
> Occupational therapist, physiotherapist and podiatrist available.
> Activities programme and support for residents to organise their own activities and hobbies.
> Laundry is taken care of, although we have a resident laundry and drying room available if you want to do any of your own laundry or special items.
> All meals and snacks provided fresh from own onsite kitchen, including an optional buffet breakfast so residents can get up when they wish.
> Menus are supervised by a dietician.

Our rest home has been awarded four years certification (the highest level of certification available) from the Ministry of Health. HBH Senior Living is a fully registered Eden Alternative facility, only one of two in Auckland

We offer chaplaincy and weekly church services and have an onsite shop, library trolley, weekly Happy Hour and hairdresser, as well as a range of daily activities, regular social functions and celebrations. For those with green fingers, a raised garden is available and animal lovers can enjoy our resident pets. Residents may also be able to bring their own pet.

A mini bus is available to take you on organised outings. Volunteers help with a range of activities as well as friendship and companionship, and HBH Senior Living is a member of the Eden Alternative, a philosophy of care based on helping older people to have a life of purpose, meaning and variety.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 6 Jul 2021
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 32
Vacancy No
Please contact Jenny Moore re rest home waiting list.
Impending vacancy No
Premium Room Charges Yes from $45.00/day up to $55.00/day as at 22 Jun 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 28 Jun 2022
"Yesterday we celebrated Mum's 90th. She had a wonderful day with friends and family. We have much to thank the wonderful staff at your rest home for. I have been into many rest homes over the years; there is nowhere I have seen that is up to the standard of care that my mum receives from your amazing staff."
Thanks again, Mary

All of the staff do such a great job and we appreciate it very much."

"Everybody is so friendly and we as a family feel very comfortable to discuss any worries we may have - we always feel very welcome."
Updated: 22 Sep 2020
Type Hours Per Week Status Details
Registered Nurse 160+ Yes 24 hours every day
Physiotherapist 24 Negotiable on referral from G.P..
Occupational Therapist 30 Yes Co-ordinates all activities
Social Worker (on site) 35 Yes Jenny Moore
Diversional Therapist 100 Yes Daycare co-ordinator
Hairdresser 30 Yes Tues to Fri
Podiatrist Negotiable Visiting podiatrist
Dietitian Negotiable As required
Accredited Visitors Yes Volunteers help with morning teas, assist with the day programme and church services, and driving of the mini bus.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Available at any time
Other Personnel Yes The Administration and Property Manager and Receptionist are well known to residents and families.
Updated: 6 Aug 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Psychiatric Care Yes Visiting Specialist
Clinical Management Yes
Other Specialties Yes
Updated: 6 Aug 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We have an ensuited respite room in our rest home and can take bookings for this. Level of care must be rest home. Bookings can be made in advance with the social worker
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 6 Aug 2020
Feature Status Details
May Bring Own Furniture Yes Subject to inspection to ensure safety.
Single Rooms Yes All Rest Home rooms are single
Shared Rooms No Only single rooms in the Rest Home.
Ensuite No Each room has an ensuite bathroom.
Alcohol Permitted Yes Under supervision. Happy hour on Wednesday before dinner.
Pets In Residence Yes We have two resident cats and two budgies in the Rest Home.
Phone Access In Own Room Yes Own phone line at residents expense. A residents' phone is located near reception.
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have several small lounges that provide choice for the residents and their families including outside seating areas.
Primary Health Funded Short Term Care Yes Primary options for acute care may be offered if there is a vacancy.
Provide End of Life/Palliative Care Yes We accept residents requiring palliative care. The Hospice will follow up those who have been referred here.
Day Programme for day stay clients Yes Day Programme open Monday to Saturday. Contract with Counties Manukau District Health Board.
Outings Yes Weekly outing in the mini bus. Other outings arranged on an ad hoc basis.
Residents Committee Yes Residents meetings are held bi monthly.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes We can not provide care for those who wander or intrude into other residents space.
Smoking Permitted No This is a smoke free facility
Updated: 6 Aug 2020
Special Features
Special Features
32 bed modern Rest Home, QHNZ Accredited. 24 hour Registered Nurse Care. Registered Occupational Therapist and Physiotherapist available. Experienced Medical Practitioners visit daily.
Updated: 6 Aug 2020
Interests & Activities
Interests & Activities
Activity programme, Advocate, BBQ, Big print books, Billiards, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, CMA, Communicare, Concerts, Craft, Daily Devotions, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Happy Hour, Interdenominational, Library, Meal choices, Men, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Pastoral care, Pianist, Picnic facilities, Pool table, Quizzes, Reading, Religious services, Shopping, Stroke Group, Video, Visitors.
Updated: 6 Aug 2020
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not X-Rays, Medical Specialists
Staffing qualifications and details 24 Hour Registered Nurses and Trained Caregivers
Details about meals Provided by Medi-restSpecial Dietary requirements available
Updated: 6 Aug 2020
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cantonese Yes
English Yes
Hindi Yes
Interpreter Yes
Korean Yes Day Care area only
Mandarin Yes
Maori - Te Reo Yes
Samoan Yes
Tagalog Yes
Tokelauan Yes
Tongan Yes
Other Information Yes This section is currently being updated.
Updated: 6 Aug 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 6 Aug 2020
Location Distance Details
Public Transport 0.01 Km Bus at gate
Shops 0.03 Km Local block of shops
Mall 3.50 Km Botany Town Centre
Parks 1.50 Km Lloyd Elsmore
Library 0.50 Km Highland Park Centre
Updated: 6 Aug 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
New Zealand Aged Care Association (NZACA)
Updated: 6 Aug 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.