Glenwood Home
At a glance
- Vacancy
- Yes
- Name
- Glenwood Home
- Category
- Rest Home
- Address
- 6 Glenwood Avenue
Highfield
Timaru 7910 - Region
- Canterbury
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Hazel Harrison - 03 - 686 1090
- Owner
- Glenwood South Canterbury Trust - 03 - 686 1090
Other services
Photos
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Map
At Glenwood we "Celebrate Life" and "Value People". We aim to provide a community at Glenwood, which provides a homely and comfortable quality of life and supports the dignity of people growing older.
The philosophy of the Glenwood community is to establish and maintain services of care and support, which includes meeting the resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.
It is the individual's choice and, where appropriate, the choice of their family, to select a Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence are safeguarded.
People who select Glenwood as their place of residence, have the right to high standards of care, support, and respect, and this can only be met by the working together of the board, staff and the residents' families, working alongside medical advisers, for a better understanding of the ageing process and the associated limitations.
The philosophy of the Glenwood community is to establish and maintain services of care and support, which includes meeting the resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.
It is the individual's choice and, where appropriate, the choice of their family, to select a Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence are safeguarded.
People who select Glenwood as their place of residence, have the right to high standards of care, support, and respect, and this can only be met by the working together of the board, staff and the residents' families, working alongside medical advisers, for a better understanding of the ageing process and the associated limitations.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 18 Jul 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 12 |
| Vacancy | Yes |
| Impending vacancy | No - Please contact Manager to view |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $15.00/day as at 17 Jul 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 18 Jul 2025 |
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Testimonials
| "... kind, compassionate and respectful care". "...courtesy and respect" "Glenwood has a nice feel and atmosphere" "The staff are friendly, everyone smiles." "I love it here!" "Clean and welcoming" |
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Updated: 18 Jul 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168 | Yes | Clinical Care Manager on site 40 hours per week. Registered Nurses are available 24 hours per day across the 7 day week. |
| Healthcare Assistants/Caregivers | 67+ | Yes | Caregivers undertake the Careerforce Programme of study to enhance their skills and professional care and attend educational in-services when they are held. |
| Physiotherapist | 2 | Yes | Registered Physiotherapist visits twice per week . The physotherapist provides both individual assessments and leads group exercise routines, strength and balance and fun activities for movement. |
| Occupational Therapist | No | Available as required | |
| Social Worker (on site) | No | Available as required | |
| Diversional Therapist | 50 | Yes | 2 fully trained Registered Diversional Therapist provide a range of options for activities, well being and entertainment including weekends. Examples are visits from talented entertainers, games, quizzes, and "special events" are our trademark. Individual interests are catered for. |
| Hairdresser | Yes | Hairdresser visits weekly and attends to our residents hair in our purpose-built salon. | |
| Podiatrist | Yes | A Podiatrist provides every 6 weeks. Podiatrists are available outside regular visits, by arrangement. | |
| Dietitian | Yes | Our Dietitian consults with us on a regular basis to ensure meals are balanced, nutritious, and well presented. Our catering staff are flexible and can accommodate all meal types and preferences. individual needs are being met. | |
| Accredited Visitors | Yes | Glenwood accesses advice from clinical experts to ensure our highest standards are maintained | |
| Kaumatua | Yes | Kaumatua available and provides support to residents and staff at Glenwood | |
| Chaplain/Spiritual Advisor | Yes | Glenwood's chaplain is available on a regular basis and on request. We are all denominational and honor all faiths. Our residents are encouraged to maintain links with their own church. Various churches offer services in-house for those unable to go to church. | |
| Other Personnel | Yes | 'Friends of Glenwood' is a voluntary group that provides wonderful support at special events for residents. These include games days, a mid-winter dinner, a Christmas party to name a few. Glenwood is grateful for the time and resources this group offers. | |
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Updated: 18 Jul 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | No | Non Applicable |
| Bariatric (Care of the very overweight) | Yes | In negotiation with Te Whatu Ora |
| Palliative Care (Contracted) | Yes | Glenwood provide palliative care services using the Te Whare Tapa Fa model of care. Our nurses are trained by Hospice |
| End of Life/Palliative Care | Yes | Glenwood provide palliative care services using the Te Whare Tapa Fa model of care. Our nurses are trained by Hospice |
| IV Antibiotic Capability | No | Non Applicable |
| Wound Care | Yes | All ourRegistered Nurses are trained in wound care management and we have access to specialist services for complex wounds |
| Diabetic Care | Yes | Our Registered Nurses and HCA are trained in managing Diabetes. |
| Continence Advice | Yes | Glenwood is fully supported by continence specialists. |
| Stomal Therapy | Yes | as required |
| Stroke Rehabilitation | No | as required |
| Infection Control | Yes | Out staff are trained in management of infectious diseases |
| Surgical Followup | Yes | |
| Clinical Management | Yes | Our Clinical Manager and registered nursing staff have extensive aged care experience, all assessment use interRai, and we uphold the "Aging Well" recommendations |
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Updated: 18 Jul 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Contact the manager for options |
| Carer Support | Yes | Contact the manager for options |
| Subsidised | Yes | |
| Private Paying | Yes | |
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Updated: 18 Jul 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Smaller items may be brought into the residents own room |
| Single Rooms | Yes | All our rooms are individual many with ensuite facilities |
| Rooms suitable for a couple | Yes | Interconnecting rooms which share an ensuite are suitable for couples. |
| Connecting Rooms | Yes | |
| Ensuite | Yes | Thirty-eight of our rooms have a shared or individual ensuite. |
| Alcohol Permitted | Yes | We have happy hour on Fridays. Alcohol is permitted in conjunction with our GP advice |
| Pets In Residence | Yes | A bird aviary outside, fish tank at reception and Missy the cat |
| Phone Access In Own Room | Yes | All bedrooms have a phone extension, and residents are welcome to arrange an external phone line if wished. |
| Resident can adjust heating in own room | Yes | Our warm and sunny home suits most people, and residents are able to adjust the temperature in their bedroom using their heat pump remote to suit their requirements. |
| Cater for under 65 yrs with Disability | Yes | Glenwood uphold Enabling Good Lives initiatives and focus on wellness. |
| Lounges/seating areas | Yes | We have a number of lounges around the Home, and our internal courtyard is a popular sitting area when weather permits. The sunny northwest library is a favourite spot as it looks towards the local hills and mountains. |
| Cafe | No | We do have coffee tea facilities for residents and families |
| Gay / LGBT IQ Friendly | Yes | We accept all persons |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | Our Registered diversional therapists inspire our residents to be busy and active. Many planned trips provide enjoyment for our residents |
| Whānau Room | Yes | We have a number of rooms available for use, including a Community Room, and several lounge and sitting areas scattered throughout the Home, as well as a mid-sized lounge in the Kowhai wing. |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | A quarterly newsletter is distributed amongst family and friends of Glenwood. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | No | Beautiful grounds which blend in with the surrounding community. |
| Smoking Permitted | No | We are a smoke free environment |
| Semi-Secure | Yes | |
|
Updated: 18 Jul 2025 |
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Special Features
| Glenwood Home is a well-established Aged Care facility in Timaru, which boasts a solid reputation for a high level of professional care from our highly trained and dedicated staff. We are very proud of our home, and strive to ensure that every resident 's individual needs are met. Our Home is sunny, modern, warm purpose-built Rest Home that our residents enjoy. The special character and relaxed atmosphere is apparent to visitors immediately - visitors are welcome anytime and should feel just as 'at home' as our residents do. |
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Updated: 18 Jul 2025 |
Interests & Activities
|
We have a great variety of interests and activities in the Home. Our philosophy is around holistic wellness this month this is focusing on relaxation, laughter, values and identity. To compliment this our activity programme is both varied and full. Art, bowls, church services, music and entertainment, crafts and housie, newspaper reading, exercises, frequent trips, including shopping expeditions form some of our regular activity. Letters, photos, e-letters to and from family and friends are ways to keep in touch with loved ones. Our activities staff are able to facilitate this for each resident. Reading, including Big Print Books for those with visual impairment are on hand in our well-stocked library. A sunny conservatory area provides an area with a restful view. A spacious community room contains a pool table and dart board for group and team activities. |
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Updated: 18 Jul 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | The Home and Village complex is managed by Hazel Harrison, General Manager along with Elaine Beale - Roberts, Clinical Manager. They are supported by 60 staff including registered nurses on site 24/7, along with well-trained and professional caregivers. We also employ administration, kitchen, laundry, cleaning, gardening and maintenance staff. | |
| Details about meals | Our modern kitchen provides all our meals and baking on-site, fresh baking and food preparation is onsite daily. Glenwood is able to cater to all individual resident's individual needs due to our home's small size and flexibility. Our Head Chef and kitchen staff are dedicated to providing nutritious, tasty, and appealing meals. Menus are checked by a Dietitian to ensure standards are maintained and special diets are available. | |
| Visitor information | Please speak to a Manager if you wish to visit outside the hours of 9am to 5pm, Monday to Sunday. Doors are locked at 5pm for the safety and security of residents and staff. | |
| Associated Complexes | Glenwood Cottages - There are 17 one-bedroom cottages on our site, which provide an independent living option for people in retirement. These can be purchased through ORA agreements at a very competitive price. | |
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Updated: 18 Jul 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Organised as required |
| Māori - Te Reo | Yes | Organised on request |
| Punjabi | Yes | |
| Swedish | Yes | |
| Thai | Yes | Staff member is of Thai descent. |
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Updated: 8 Dec 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Glenwood is founded on Christian principles . We cater for all residents as individuals, and support all religious affiliations and philosophies |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Muslim | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Ratana | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | |
| Spiritualist/New Age | Yes | |
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Updated: 18 Jul 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Chinese | Yes | Our Head Chef and the kitchen team prepare all meals on site daily with fresh baking, we can accommodate all mealy types |
| Indian | Yes | |
| Korean | Yes | |
| Other | Yes | |
| Vegan | Yes | |
| Vegetarian | Yes | |
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Updated: 18 Jul 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.25 Km | Bus, taxi service readily available. Staff can sometimes assist with transport if time allows. |
| Shops | 0.50 Km | Dairy, BP, takeaway shop, hairdresser. |
| Mall | 1.00 Km | Highfield Village Mall - supermarket, hairdresser, pharmacy, NZ Post, café. |
| Parks | 1.00 Km | Westend park by Highfield Mall, Aorangi Stadium - a recreation and sporting facility including a gym. |
| Library | 2.50 Km | The library visits Glenwood Comprehensive children's and adults library in the centre of town by the museum and other public facilities. The library has wonderful supply of low vision texts, and other resources suitable for people with visual or hearing impairments. |
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Updated: 18 Jul 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| National Certificate in Diversional Therapy | Yes | 2 fully Registered Diversional Therapists |
| Aged Care Association New Zealand (ACA) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
| Police checked | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 18 Jul 2025 |
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What's New
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We are delighted to announce our new management team to Glenwood , Hazel Harrison General Manager and Elaine Beale- Roberts Clinical Manager. |
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Updated: 18 Jul 2025 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.