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Glenwood Home

At a glance
Vacancy
Yes
Name
Glenwood Home
Category
Rest Home
Address
6 Glenwood Avenue
Highfield
Timaru 7910
Region
Canterbury
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Hazel Harrison - 03 - 686 1090
Owner
Glenwood South Canterbury Trust - 03 - 686 1090
Other services
Photos
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At Glenwood we "Celebrate Life" and "Value People". We aim to provide a community at Glenwood, which provides a homely and comfortable quality of life and supports the dignity of people growing older.

The philosophy of the Glenwood community is to establish and maintain services of care and support, which includes meeting the resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.

It is the individual's choice and, where appropriate, the choice of their family, to select a Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence are safeguarded.

People who select Glenwood as their place of residence, have the right to high standards of care, support, and respect, and this can only be met by the working together of the board, staff and the residents' families, working alongside medical advisers, for a better understanding of the ageing process and the associated limitations.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 18 Jul 2025

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 12
Vacancy Yes
Impending vacancy No - Please contact Manager to view
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $15.00/day up to $15.00/day as at 17 Jul 2025
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 18 Jul 2025

Testimonials
Testimonials
"... kind, compassionate and respectful care".
"...courtesy and respect"
"Glenwood has a nice feel and atmosphere"
"The staff are friendly, everyone smiles."
"I love it here!"
"Clean and welcoming"

Updated: 18 Jul 2025

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 168 Yes Clinical Care Manager on site 40 hours per week. Registered Nurses are available 24 hours per day across the 7 day week.
Healthcare Assistants/Caregivers 67+ Yes Caregivers undertake the Careerforce Programme of study to enhance their skills and professional care and attend educational in-services when they are held.
Physiotherapist 2 Yes Registered Physiotherapist visits twice per week . The physotherapist provides both individual assessments and leads group exercise routines, strength and balance and fun activities for movement.
Occupational Therapist No Available as required
Social Worker (on site) No Available as required
Diversional Therapist 50 Yes 2 fully trained Registered Diversional Therapist provide a range of options for activities, well being and entertainment including weekends. Examples are visits from talented entertainers, games, quizzes, and "special events" are our trademark. Individual interests are catered for.
Hairdresser Yes Hairdresser visits weekly and attends to our residents hair in our purpose-built salon.
Podiatrist Yes A Podiatrist provides every 6 weeks. Podiatrists are available outside regular visits, by arrangement.
Dietitian Yes Our Dietitian consults with us on a regular basis to ensure meals are balanced, nutritious, and well presented. Our catering staff are flexible and can accommodate all meal types and preferences. individual needs are being met.
Accredited Visitors Yes Glenwood accesses advice from clinical experts to ensure our highest standards are maintained
Kaumatua Yes Kaumatua available and provides support to residents and staff at Glenwood
Chaplain/Spiritual Advisor Yes Glenwood's chaplain is available on a regular basis and on request. We are all denominational and honor all faiths. Our residents are encouraged to maintain links with their own church. Various churches offer services in-house for those unable to go to church.
Other Personnel Yes 'Friends of Glenwood' is a voluntary group that provides wonderful support at special events for residents. These include games days, a mid-winter dinner, a Christmas party to name a few. Glenwood is grateful for the time and resources this group offers.

Updated: 18 Jul 2025

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management No Non Applicable
Bariatric (Care of the very overweight) Yes In negotiation with Te Whatu Ora
Palliative Care (Contracted) Yes Glenwood provide palliative care services using the Te Whare Tapa Fa model of care. Our nurses are trained by Hospice
End of Life/Palliative Care Yes Glenwood provide palliative care services using the Te Whare Tapa Fa model of care. Our nurses are trained by Hospice
IV Antibiotic Capability No Non Applicable
Wound Care Yes All ourRegistered Nurses are trained in wound care management and we have access to specialist services for complex wounds
Diabetic Care Yes Our Registered Nurses and HCA are trained in managing Diabetes.
Continence Advice Yes Glenwood is fully supported by continence specialists.
Stomal Therapy Yes as required
Stroke Rehabilitation No as required
Infection Control Yes Out staff are trained in management of infectious diseases
Surgical Followup Yes
Clinical Management Yes Our Clinical Manager and registered nursing staff have extensive aged care experience, all assessment use interRai, and we uphold the "Aging Well" recommendations

Updated: 18 Jul 2025

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Contact the manager for options
Carer Support Yes Contact the manager for options
Subsidised Yes
Private Paying Yes

Updated: 18 Jul 2025

Features
Features
Feature Status Details
May Bring Own Furniture Yes Smaller items may be brought into the residents own room
Single Rooms Yes All our rooms are individual many with ensuite facilities
Rooms suitable for a couple Yes Interconnecting rooms which share an ensuite are suitable for couples.
Connecting Rooms Yes
Ensuite Yes Thirty-eight of our rooms have a shared or individual ensuite.
Alcohol Permitted Yes We have happy hour on Fridays. Alcohol is permitted in conjunction with our GP advice
Pets In Residence Yes A bird aviary outside, fish tank at reception and Missy the cat
Phone Access In Own Room Yes All bedrooms have a phone extension, and residents are welcome to arrange an external phone line if wished.
Resident can adjust heating in own room Yes Our warm and sunny home suits most people, and residents are able to adjust the temperature in their bedroom using their heat pump remote to suit their requirements.
Cater for under 65 yrs with Disability Yes Glenwood uphold Enabling Good Lives initiatives and focus on wellness.
Lounges/seating areas Yes We have a number of lounges around the Home, and our internal courtyard is a popular sitting area when weather permits. The sunny northwest library is a favourite spot as it looks towards the local hills and mountains.
Cafe No We do have coffee tea facilities for residents and families
Gay / LGBT IQ Friendly Yes We accept all persons
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes Our Registered diversional therapists inspire our residents to be busy and active. Many planned trips provide enjoyment for our residents
Whānau Room Yes We have a number of rooms available for use, including a Community Room, and several lounge and sitting areas scattered throughout the Home, as well as a mid-sized lounge in the Kowhai wing.
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes A quarterly newsletter is distributed amongst family and friends of Glenwood.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No Beautiful grounds which blend in with the surrounding community.
Smoking Permitted No We are a smoke free environment
Semi-Secure Yes

Updated: 18 Jul 2025

Special Features
Special Features
Glenwood Home is a well-established Aged Care facility in Timaru, which boasts a solid reputation for a high level of professional care from our highly trained and dedicated staff. We are very proud of our home, and strive to ensure that every resident 's individual needs are met.
Our Home is sunny, modern, warm purpose-built Rest Home that our residents enjoy. The special character and relaxed atmosphere is apparent to visitors immediately - visitors are welcome anytime and should feel just as 'at home' as our residents do.

Updated: 18 Jul 2025

Interests & Activities
Interests & Activities
We have a great variety of interests and activities in the Home. Our philosophy is around holistic wellness this month this is focusing on relaxation, laughter, values and identity.
To compliment this our activity programme is both varied and full. Art, bowls, church services, music and entertainment, crafts and housie, newspaper reading, exercises, frequent trips, including shopping expeditions form some of our regular activity.

Letters, photos, e-letters to and from family and friends are ways to keep in touch with loved ones. Our activities staff are able to facilitate this for each resident.

Reading, including Big Print Books for those with visual impairment are on hand in our well-stocked library. A sunny conservatory area provides an area with a restful view.

A spacious community room contains a pool table and dart board for group and team activities.

Updated: 18 Jul 2025

Additional Information
Additional Information
Topic Details
Staffing qualifications and details The Home and Village complex is managed by Hazel Harrison, General Manager along with Elaine Beale - Roberts, Clinical Manager. They are supported by 60 staff including registered nurses on site 24/7, along with well-trained and professional caregivers. We also employ administration, kitchen, laundry, cleaning, gardening and maintenance staff.
Details about meals Our modern kitchen provides all our meals and baking on-site, fresh baking and food preparation is onsite daily. Glenwood is able to cater to all individual resident's individual needs due to our home's small size and flexibility. Our Head Chef and kitchen staff are dedicated to providing nutritious, tasty, and appealing meals. Menus are checked by a Dietitian to ensure standards are maintained and special diets are available.
Visitor information Please speak to a Manager if you wish to visit outside the hours of 9am to 5pm, Monday to Sunday. Doors are locked at 5pm for the safety and security of residents and staff.
Associated Complexes Glenwood Cottages - There are 17 one-bedroom cottages on our site, which provide an independent living option for people in retirement. These can be purchased through ORA agreements at a very competitive price.

Updated: 18 Jul 2025

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Hindi Yes
Interpreter Yes Organised as required
Māori - Te Reo Yes Organised on request
Punjabi Yes
Swedish Yes
Thai Yes Staff member is of Thai descent.

Updated: 8 Dec 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Glenwood is founded on Christian principles . We cater for all residents as individuals, and support all religious affiliations and philosophies
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Muslim Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Spiritualist/New Age Yes

Updated: 18 Jul 2025

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Chinese Yes Our Head Chef and the kitchen team prepare all meals on site daily with fresh baking, we can accommodate all mealy types
Indian Yes
Korean Yes
Other Yes
Vegan Yes
Vegetarian Yes

Updated: 18 Jul 2025

Distances
Distances
Location Distance Details
Public Transport 0.25 Km Bus, taxi service readily available. Staff can sometimes assist with transport if time allows.
Shops 0.50 Km Dairy, BP, takeaway shop, hairdresser.
Mall 1.00 Km Highfield Village Mall - supermarket, hairdresser, pharmacy, NZ Post, café.
Parks 1.00 Km Westend park by Highfield Mall, Aorangi Stadium - a recreation and sporting facility including a gym.
Library 2.50 Km The library visits Glenwood Comprehensive children's and adults library in the centre of town by the museum and other public facilities. The library has wonderful supply of low vision texts, and other resources suitable for people with visual or hearing impairments.

Updated: 18 Jul 2025

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes 2 fully Registered Diversional Therapists
Aged Care Association New Zealand (ACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Police checked Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Care Association New Zealand Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 18 Jul 2025

What's New
What's New

We are delighted to announce our new management team to Glenwood , Hazel Harrison General Manager and Elaine Beale- Roberts Clinical Manager.

Updated: 18 Jul 2025


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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