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Glenhaven Rest Home

At a glance
Glenhaven Rest Home
Rest Home
428 Glenfield Road
Auckland 0629
Postal Address
Same as above
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MyLien Tran - 021826140
David Nguyen - 02102280886
Clinical Nurse Manager
Allan Madrigal - 09 444 77 22
Other services
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Available Rooms Available Rooms Available Rooms

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Visitors as usual (but not if you're unwell or recently returned from overseas)
Glenhaven is a family owned boutique rest home, offering a supportive family environment.

No Premium charges for our rooms, just great care and homely atmosphere.

If you are looking for a warm friendly setting where you are treated as an individual and where we take the time to really care about you, then you have found it at Glenhaven.

Ideal for residents who want to stay in touch with their local area. We are just across the road from Glenfield Mall, handy for shopping or perhaps meeting friends and family.

Is food important to you? We make it a highlight of your day, our chef serves an excellent variety of top quality, tasty meals. Our menu is flexible and often allows for individual choice. After eating you only have one thing to say “that was delicious.”

We would love you to come and see us,to see what makes us special. Talk to our residents and have a chat with Mark about the care you are looking for.

Mini Suite now available separate lounge and bedroom wonderful for person making transition from home. Also Superior Room with full private ensuite also available.

FOR MORE INFORMATION - or arrange to come for a coffee and walk through to discuss your options.

Contact Madhu
Ph (09)444 7722

Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 5 Jul 2017

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 19
Vacancy Yes
If your wanting a home that feels like home then Glenhaven maybe the right place for you or your loved one. We are a small family operated resthome that treats residents like family, with great food, high level of care to each resident and a fun, varied activities program. All our rooms have NO Premium Charges. Please contact Mark for further information.
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 13 Jun 2024

“I live here because the food is great, staff are wonderful, owners are great. The home always looks beautiful and clean. I'm happy here until I pass on and I have no complaint.” (Resident)

“Everyone is lovely, food is great and I get on well with people. I couldn't live anywhere else better. This is my best life and I'm very lucky to be able to get care and live in this place. I've never been this happy.” (Resident)

“What I like the most about living here is that this is a small home, enough to make it feel like a family.” (Resident)

Updated: 31 May 2017

Type Hours Per Week Status Details
Registered Nurse 40 Yes We have a Full-time RN (30 hours) and a Clinical manager (18 hours)
Healthcare Assistants/Caregivers Yes Our dedicated team of 10 caregivers are committed to excellent care of the elderly.
Physiotherapist Yes We have a Physio that visits the rest home every 2 weeks.
Diversional Therapist Yes
Activities Co-ordinator 16 Yes A interesting and varied activities program is from Mondays to Saturday.
Hairdresser Yes We have a resident Hairdresser who comes in as required to make our residents feel special.
Podiatrist Yes Our Podiatrist visits 6 weeks.
Dietitian Yes All our delicious menus are checked by a Certified Dietitian.
Accredited Visitors Yes From various organisations, schools and societies.
Chaplain/Spiritual Advisor Yes
Other Personnel Yes

Updated: 20 Nov 2020

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes With support from North Shore Hospice.
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Clinical Management Yes

Updated: 31 May 2017

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We have a dedicated respite room available. Great to give carers a well deserved break for a few days or a week or two.
Carer Support Yes Carer subsidy or $50 per day. Includes morning and afternoon tea and cooked lunch with dessert. Activities program Tuesday to Saturday. Hours 9am to 4pm, different hours by arrangement.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 20 Nov 2020

Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to personalize their room with smaller items.
Single Rooms Yes Bright, comfortable rooms some with outside deck
Shared Rooms Yes
Rooms suitable for a couple Yes Large sunny double rooms great for couples.
Ensuite Yes One ensuite room others have bathroom facilities near-by. Every room has a hand basin.
Alcohol Permitted Yes We work in with residents and families in this regard.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room No Can be arranged at residents cost. We have a dedicated residents line and several phones available.
Resident can adjust heating in own room Yes Most rooms have individual heat pumps.
Lounges/seating areas Yes Glenhaven has two lounge areas with comfy couches, chairs and flat screen TV's. Great place to socialize with other residents. The atmosphere of the dining room adjacent to the kitchen feels like home.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes
Outings Yes
Residents Committee No We have monthly resident meetings organized by our Activities Co-ordinator.
Smoking Permitted Yes

Updated: 6 Feb 2018

Special Features
Special Features
Glenhaven prides its-self on having delicious meals and snacks cooked in our kitchen by our full time chef.

Birthdays are a special time with a decorated cake to share, also high teas, happy hours and special days throughout the year give us the chance to celebrate the finer things in life

We offer regular outings for you to visit shopping centres, gardens, beaches,RSA,out for a coffee and cake at a popular cafe. Residents are encouraged wherever possible to maintain regular contact with community activities.

Let us show you and your family through our home; for more information and to discuss your options contact Madhu on (09) 444 7722 or email: manager@glenhavenresthome.co.nz

Updated: 20 Nov 2020

Interests & Activities
Interests & Activities
Our Activity programme is regularly updated to cater for individual, interests and capabilities

Gardening, BBQ, Concerts, Big print books, Board games, Cards, Church, Outings, Newspaper reading, Shopping trips, RSA, Bingo, Videos,Children,CMA,Baking, Exercises, Happy Hour, Jigsaw, Pianist, Quizzes.

Updated: 31 May 2017

Additional Information
Additional Information
Topic Details
Details about meals Tasty home cooked meals and regular fresh baking...Yummy.

Updated: 31 May 2017

Languages Spoken
Languages Spoken
Language Status Details
Filipino Yes

Updated: 31 May 2017

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Residents are taken to church by church members
Salvation Army Yes Next door to Salvation Army church.

Updated: 31 May 2017

Location Distance Details
Public Transport 0.10 Km
Shops 0.10 Km
Mall 0.10 Km Opposite Westfield Glenfield Shopping Centre
Library 0.50 Km

Updated: 31 May 2017

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Aged Care Association New Zealand (ACA) Yes
Care Association New Zealand Aged Care Association New Zealand (ACA)

Updated: 31 May 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.