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At a glance
Care Apartment Vacancy
Rest Home
Elmwood Village
131 Hill Rd
opposite the Botanic Gardens
Auckland 2105
Postal Address
131 Hill Road
Auckland 2105
Counties Manukau
View Phone Number
View Fax Number
View Mobile Number
View Email Address
Visit Website
Pamela Soliguen - 092690779
Oceania Healthcare - 0800 333 688
Business and Care Manager
Franie Fulgueras - 021 518 651
Village Manager
Kevin Newcombe - 021 961 390
Admission Coordinator
Anabell Valenzuela - 092690750
Other services
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Located opposite Auckland’s stunning Botanic Gardens, Elmwood offers a range of options for aged care and retirement living, including one-bedroom cottages and one and two-bedroom villas for independent living, and a choice of standard and premium care rooms, including Care Suites.

Being just around the corner from the Southern Motorway with easy access to public transport, it’s a breeze for visitors to pop in, or take you out and about to local shops and cafes. The Auckland Botanic Gardens offer 64-hectares of beautiful gardens and native forest to explore, as well as a fantastic on-site café that makes the perfect spot for catching up with friends and family.

Family-friendly is how we’re often described by our residents - and we certainly live up to that reputation! From the staff who greet you in the hallways, to the fresh and inviting living spaces, at Elmwood you’ll feel right at home. Our main lounge is a vibrant hub of activity. Follow the music and laughter to find a friend to chat to, or to join in the day’s events. Or if it’s peace and quiet you crave, explore the bountiful gardens, or relax in a comfy chair in one of our many cosy nooks.

We don’t have visiting hours at Elmwood because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and catch up.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. All Care Suites have a full ensuite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

Hop in the village van for a jaunt, you’ll never know where it will take you next. Cuddling kittens at the cat café or hot chips on the ferry to Devonport, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy your own personalised playlist with I Love Music, and keep fit and flexible with Move and Groove. Furry friends, fashion shows, competitive games and theme days, there’s something for everyone no matter what you’re interested in.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to be up for second helpings!

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.

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Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 30 May 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 56
Vacancy Soon
Short and long care stay available
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Some Rooms as at 01 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 27 Feb 2024
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 21
Care Apartment Vacancy Soon
Rest Home/Hospital long term available
Care Apartment Impending vacancy Yes - Large - Smaller Care Suites
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 27 Feb 2024
I feel like a queen - Betty Bisman

Wonderful staff. Thank you for taking care of us so well - Ramon Bell
Updated: 30 May 2023
Type Hours Per Week Status Details
Registered Nurse 40 Yes
Nurse Practitioner Yes Available through CMDHB
Enrolled Nurse 40 Yes
Healthcare Assistants/Caregivers 504 Yes
Physiotherapist 10 Yes Plus on site Mobility Therapist-40 hours/week
Occupational Therapist Yes
Social Worker (on site) 0.00 No Available from CMDHB
Diversional Therapist 40 Yes
Activities Co-ordinator 40 Yes
Hairdresser 30 Yes
Podiatrist Yes Contracted
Dietitian Yes Available from Oceania support office
Accredited Visitors Negotiable Through Community Groups
Kaumatua Negotiable Can arrange if requested
Chaplain/Spiritual Advisor Negotiable residents use own advisors-2 church services/week.
Other Personnel Yes On site shop-variety change on request
Updated: 30 May 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes On site
Gastronomy/Nasogastric Management Yes On site
End of Life/Palliative Care Yes On site, plus contact with local Hospice
Dialysis Yes Available through CMDHB
Wound Care Yes Registered nurses regular training updates. Wound specialist from CMDHB
Diabetic Care Yes Available through CMDHB
Continence Advice Yes Onsite, plus regular visits by specialist from USL
Stomal Therapy Yes Available through CMDHB
Stroke Rehabilitation Yes Available through CMDHB
Tracheotomy Care Yes Available through CMDHB
Spinal Injuries Care Yes After rehabilitation
Infection Control Yes On site-Trained infection control nurses and committee
Surgical Followup Yes On site
Psychiatric Care Yes Available through CMDHB
Clinical Management Yes 3 on site 40h/week
Updated: 30 May 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 30 May 2023
Feature Status Details
May Bring Own Furniture Yes Negotiable
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes Most rooms have own toilet and handbasin
Alcohol Permitted Yes
Pets In Residence Yes Visiting
Phone Access In Own Room Yes We can get a phone connected in your room
Wifi Yes Available for all residents free of charge
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee No Residents meet staff on a regular basis
Newsletter Yes
Policy for management of challenging behaviour Yes
Rural Setting Yes
Smokers Room Yes smokers area outside the facility
Smoking Permitted Yes Designated smokers area
Semi-Secure Yes
Updated: 30 May 2023
Special Features
Special Features
The rest home is divided into four courts and each court has approximately 15 residents. Each court has its own dining room. All single rooms.

Bookings for respite care accepted.
Updated: 30 May 2023
Interests & Activities
Interests & Activities
There is a well planned activities programme, which include indoor bowls, cards, crafts, music, concerts, cooking, housie, newspaper readings, bus outings, petanque, quizzes, sing-a-longs, Sky TV, jigsaws and videos. There are regular mini bus excursions for shopping, events, shows and day trips.

Residents have access to , Advocate services, Age Concern, Alzheimer's Society, Arthritis society, Blind Foundation, Communicare, Greypower, Maori Women's Welfare League, Parkinson's Society and RSA.

Church services are held on site by various denominations.
Updated: 30 May 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Fees as CMDHB Fees do not include: hairdressing certain medications specialist visits outside the public health system
Staffing qualifications and details On site Admissions Co-ordinator to facilitate admissions.
Details about meals Menus are changed weekly and run on a four weekly cycle. We cater for individual dietary needs.
Associated Complexes Elmwood village with 21 Apartments, 59 cottages and 23 villas and 24 new villas. St Johns Village in Hunters Corner, Papatoetoe, Auckland. Complex consist of 18 one and two bedroom cottages.
Updated: 30 May 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
Chinese dialect Yes
Cook Island Maori Yes
Croatian Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Can be arranged through outside agency
Italian Yes
Korean Yes
Mandarin Yes
Māori - Te Reo Yes
Niuean Yes
Punjabi Yes
Rarotongan Yes
Samoan Yes
Spanish Yes
Tagalog Yes
Tongan Yes
Zulu Yes
Updated: 30 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Anglican Church service is held on Saturday mornings
Christian Yes
Inter denominational Yes Inter denominational church service is held on Wednesdays
Methodist Yes
Non denominational Yes
Orthodox Christian Yes
Presbyterian Yes Residents are collected to attended the St Andrews Presbyterian Church on Sundays
Roman Catholic Yes Roman Catholic service is held on Fridays
Updated: 30 May 2023
Location Distance Details
Public Transport 0.10 Km Outside of complex
Shops 0.10 Km Across the road
Mall 2.00 Km Southmall, Manurewa Close to Manukau Shooping Center
Parks 0.50 Km Five minutes walk to Auckland's Botanical Gardens
Library 1.50 Km Manurewa
Updated: 30 May 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 30 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.