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Devonport Palms

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At a glance
Devonport Palms
Rest Home
194 Devonport Road
Tauranga CBD
Tauranga 3110
Bay of Plenty
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Mikaela Sharma
Peter Ayson (Director)
Clinical Nurse Manager
Ranwinder Grewal RN
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Visitors as usual (but not if you're unwell or recently returned from overseas)
"To provide the highest quality of care with respect and dignity in a home-like environment"
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 6 Jul 2021
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 34
Vacancy Yes
Please contact Facility Manager Mikaela Sharma 5780205 for further enquiries.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $10.00/day up to $80.00/day as at 09 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 29 May 2024
Type Hours Per Week Status Details
Registered Nurse 40 Yes Our Facility manager and Clinical Manager are both RN's and share an on call process which allows RN availability 24/7
Healthcare Assistants/Caregivers Yes 24/7
Physiotherapist Negotiable We have a physiotherapist who is available privately or through GP referrals
Occupational Therapist Negotiable We can source Occupational Therapy support via Tauranga Public Hospital if required.
Diversional Therapist Yes We have the services of our Diversional Therapist who provides a comprehensive programme of activities and outings including picnics, shopping, library, men's group, movies, luncheons, visits to places of local interest.
Hairdresser Yes We have a hairdresser who attends Devonport Palms on a Friday - no appointments are necessary and she is also available for special occasions.
Podiatrist Yes We have a podiatrist who is comes in every 6- 8 weeks.
Dietitian Negotiable We can access the services of a qualified dietitian at any time either privately or via Tauranga Public Hospital.
Accredited Visitors Yes We receive regular visitors from the Blind Foundation, RSA, the Hearing Society and various church groups.
Kaumatua Yes We welcome your own Kaumatua or can ask one to be present if required.
Chaplain/Spiritual Advisor Yes We hold two church services at Devonport Palms each month in addition to regular church visitors. Families are welcome to make other arrangements if they wish. Communion is given on a weekly basis.
Other Personnel Yes We have a range of volunteer therapy dogs and entertainment that will come in regularly.
Updated: 3 Nov 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Support by RN with own management of oxygen.
Gastronomy/Nasogastric Management Yes Via our RN
End of Life/Palliative Care Yes We can and do provide palliative care when required with the support of Waipuna Hospice. It is our philosophy to provide this care for our residents rather than have them moved to unfamiliar and strange surroundings.
Wound Care Yes Via our RN
Diabetic Care Yes We can work in consultation with the Diabetic Clinic at the Tauranga Public Hopsital but our staff are trained to administer insulin and provide required diabetic care.
Continence Advice Yes We work in conjunction with the Incontinence Nurse at Tauranga Public Hopsital and our suppliers of incontinence products.
Stomal Therapy Yes We work with the Stoma Clinic at Tauranga Public Hospital.
Infection Control Yes We attend the Bay of Plenty Infection Control Nurses forum and have a staff member dedicated to the function of infection control within the facility. We work in conjunction with the Public Health officer.
Surgical Followup Yes We can and have provided post-operative care working in conjunction with other health-care specialists.
Clinical Management Yes Ranwinder is responsible for clinical governance and resident care.
Updated: 1 Apr 2024
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We do not have dedicated respite beds, however if a room is available a minimum of 2 weeks respite can be offered.
Subsidised Yes
Private Paying Yes
Updated: 1 Apr 2024
Feature Status Details
May Bring Own Furniture Yes We encourage residents to bring their own furniture, paintings etc in order to personalise their room.
Single Rooms Yes Devonport Palms has 26 single rooms and four apartments.
Shared Rooms No We have no shared rooms other than apartment rooms suitable for couples.
Rooms suitable for a couple Yes Devonport Palms has four apartments ideal for couples. These could be used for either private or subsidised care (with payment of a supplement).
Ensuite Yes Most rooms have either a private or shared ensuite facility. Rooms which are serviced by a communal bathroom have no more than 3-4 users.
Alcohol Permitted Yes Residents may consume moderate amounts of alcohol unless consumption results in behaviour which infringes upon the rights of other residents. We provide alcohol for special occasions and Happy Hour (normally Friday).
Pets In Residence Yes We have "Jack" as part of our extended family - a Jack Russell/Shih Tzu cross. Please don't tell him he is a small dog! Like any Jack Russell he has attitude in abundance. He is playful and loving - a real asset.
Phone Access In Own Room Yes Most rooms have an existing telephone jack-point. There is also a resident cordless phone available. Toll calls will be charged back to the resident.
Wifi Yes
Resident can adjust heating in own room Yes All rooms have heating which can be adjusted in each room.
Lounges/seating areas Yes We have a large lounge area which opens on to a patio set in a pretty garden setting. For those seeking a quiet place to read or relax, there is an upstairs lounge with lovely views out over the inner harbour towards Maungatapu and Matapihi.
Gay / LGBT IQ Friendly Yes
Palliative Care Contract No Whilst not holding a contract - we will provide palliative care for our existing residents in conjunction with support from other health care professionals in circumstances where it is considered we are able to provide best care.
Outings Yes We have regular outings as part of our diversional therapy programme. We also encourage family to regaularly call and take their family members on outings.
Whānau Room No Residents would use their own room to meet privately with whanau or a private lounge upstairs would be made available on request. We do not have a dedicated whanau room.
Māori Kaupapa Yes
Residents Committee Yes We have regular Residents' meetings. Devonport Palms encourages resident input into menu choices - providing valued feed-back on resident likes and dislikes.
Family Committee No We strive to build and maintain an excellent relationship with family members. We have a philosophy that whilst cognizant we have the contractual responsibility of primary-carer - families are very much partners in this process.
Policy for management of challenging behaviour Yes We have policies and procedures as required which cover the management of challenging behaviour. We also liaise with healthcare professionals when assistance is required.
Confused Residents Yes There is always an element of confusion present to varying degrees with residents who might have dementia. This is accepted. Our primary concern must be the welfare and safety of each resident.
Rural Setting No Devonport Palms has the convenience of being close to all amentities but is set in lovely grounds which boasts no fewer than five large protected trees.
Smoking Permitted No Devonport Palms has a strict NO SMOKING policy within the building. Residents and visitors who wish to smoke may do so outside.
Updated: 1 Apr 2024
Special Features
Special Features
Devonport Palms is committed to providing quality care in a home-like environment.

Because we are so centrally located within Tauranga, we are close to all amentities and medical facilities.

Devonport Palms is a charming building set in mature grounds.
Updated: 24 Jan 2008
Interests & Activities
Interests & Activities
Activity programme, Arthritis society, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, , BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Digital camera, Entertainers, Entertainment, Exercises, Fax, Garden, Happy Hour, Indoor Games, Internet, Library, Massage, Movies, Music, Organ, Outings, Parkinson's Society, Parties, Pianist, Picnic facilities, Quizzes, Reflexology, Reading, RSA, Shopping, Sky TV, Sing-a-longs, Vegetarian
Updated: 28 May 2007
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Māori - Te Reo Yes Can be accessed
Updated: 30 Apr 2012
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 28 May 2007
Location Distance Details
Public Transport 0.06 Km Bus transport is almost at front gate.
Shops 0.15 Km We are 150 metres from the start of Tauranga central shops and business district with its retail shops, movie theatres, cafes and restaurants.
Mall 0.06 Km Just across the road but we have our own mail box for dispatching mail which is cleared each day at 4pm.
Parks 0.40 Km Memorial Park is a short distance and a wonderful spot for a picnic.
Library 1.00 Km The library is 1 km away - we have regular visits to the library.
Updated: 28 May 2007
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes We are current members.
Aged Care Association New Zealand (ACA)
Updated: 28 May 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.