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Chalmers Home

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At a glance
Chalmers Home
Rest Home
20 Octavius Place
New Plymouth
New Plymouth 4312
Postal Address
20 Octavius Place
New Plymouth 4312
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Melissa McNamara - 06 758 5190
Presbyterian Support Central, trading as Enliven
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Chalmers Home Chalmers Home Chalmers Home

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
Chalmers Home is a rest home with spark. Residents often tell us they love the friendly, vibrant and family focused atmosphere, as well as the modern facility with its beautiful views over the Pacific Ocean.

Chalmers Home, like all Enliven Central homes, embraces an elder directed model of care called the Eden Alternative.

This means we work to ensure the elders of Chalmers Home have companionship, variety and spontaneity, fun, meaningful activity and purpose in their lives. It ensures that elders are involved in decisions that relate to both their personal well being and what happens at their home.

Here, residents are supported to maintain their independence and routines, and to continue with hobbies, interests and passions, in a way that’s right for the individual.

Our staff are not only highly trained, they’re also friendly, caring and embrace our elder-directed philosophy of care. Our nurses are on-duty 24-hours-a-day. The doctor also visits regularly and we are in regular contact with residents to ensure all clinical needs are met. Of course, if you have other health needs, such as physiotherapy, we can usually arrange for a health professional to visit Chalmers Home.

Enliven’s Chalmers Home offers rest home and hospital level care services, as well as short term respite and health recovery care.

As an Enliven home we’re proud to be more than just ‘family friendly’. At Chalmers Home, your family is part of our family. After all, family, friends and the community play a big part in life here.

At Chalmers, our visiting times are 9.30am to 4.00pm. Monday to Sunday. We run a lanyard system which allows regular visitors to enter at different times. Visitors can contact us regarding this system. Whilst under our Covid restrictions, we require children to be of 12 years and older at this stage.

You may like to invite family or friends to join in the special events and social outings organised by Chalmers Home. And of course, family and friends are always welcome to join you for a meal.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 12 Jul 2016
Type Hours Per Week Status Details
Registered Nurse Yes A Registered Nurse is on duty 24 hrs per day
Enrolled Nurse Yes Enrolled Nurses are part of our care team
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Contracted Physiotherapist provide manual handling training to all staff every 6 months
Occupational Therapist Negotiable
Social Worker (on site) Yes Family Works Taranaki can provide counselling services when needed
Diversional Therapist Yes The full time Diversional Therapist offers a varied and stimulating programme.
Activities Co-ordinator Yes Assists Diversional therapist with Rest Home, Hospital and Day Care programmes
Hairdresser Yes Weekly hairdressing services available in the salon
Podiatrist Yes Services available on GP referral. Regular podiatry care provided by designated Registered Nurse
Dietitian Yes Menus developed by dietician and reviewed every 6 months. Individual dietary advice sought as required.
Accredited Visitors Yes Friends Plus, Aged Concern, Stroke Foundation, Blind Foundation, RSA, and members of relevant organisations visit regularly
Kaumatua Yes
Chaplain/Spiritual Advisor Yes In house chaplain provides ecumenical support. All church denominations are welcome and a number provide regular services.
Other Personnel Yes We are well supported by a committed team of volunteers
Updated: 12 Jul 2016
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes All staff are trained in palliative care in close liason with Taranaki Hospice.
Dialysis Yes Close liaison with Taranaki Base Hospital Renal Unit
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes Close Liaison with A T & R Unit Taranaki Base Hospital
Tracheotomy Care Yes If required
Spinal Injuries Care Yes Available if required.
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes Close liaison with Taranaki Base Hospital Psychogeriatric Team
Community Health Yes PSC provide home-based services
Clinical Management Yes Senior Registered Nurse in this position. We have an appointed Clinical Director.
Updated: 12 Jul 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Updated: 12 Jul 2016
Feature Status Details
May Bring Own Furniture Yes The modern rooms can be furnished, but residents are invited to make the space their own. You can bring along your own familiar furniture and furnishings. Many residents bring along photos, artwork, ornaments, furniture and bed covers.
Single Rooms Yes
Rooms suitable for a couple No We welcome couples at Chalmers Home, talk to us about the options available.
Ensuite Yes Some rooms
Alcohol Permitted Yes
Pets In Residence Yes Some pets belong to the home and residents have chosen to look after them. Our central courtyard bird aviary is a favourite. Other pets have moved in with their owners.
Negotiate To Bring Own Pet Yes We understand that pets are part of the family too. Talk to us about your pet moving into the home with you – pets are usually welcomed with open arms as long as they get on with other people and animals.
Phone Access In Own Room Yes
Wifi No We hope to be able to offer this service soon
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Contract with Ministry of Health
Lounges/seating areas Yes Residents enjoy the community feel, shared lounges, entertaining areas and garden couryards.
Primary Health Funded Short Term Care Yes In association with DHB and NASC agency.
Palliative Care Contract Yes Te Rangimarie Hospice – New Plymouth
Day Programme for day stay clients Yes 5 days a week, lunchtime meal provided plus transport
Outings Yes
Whanau Room Yes Family and whanau are welcome to join residents in the lounges and courtyard gardens. We also have a Whanau Room that can be booked for overnight stays (for a small fee). This is great for out-of-town visitors!
Maori Kaupapa Yes
Residents Committee Yes Meet every 2 months with an independent advocate and Manager
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No Beautiful views of the Pacific Ocean and Mt Taranaki (Egmont)
Smokers Room Yes
Smoking Permitted Yes
Semi-Secure Yes
Updated: 12 Jul 2016
Special Features
Special Features
Eden Alternative- a philosophy of care

We have adopted the Eden Alternative at Chalmers Home, which means we work to create vibrant living and work environments for our residents. We encourage residents to maintain their own routines and continue with hobbies and interests. Residents' pets, the presence of children, plenty of plants and gardens and a high level of local community involvement is a part of our Homes' everyday life.

Updated: 18 Jul 2016
Interests & Activities
Interests & Activities
A highlight for many residents is the social life and companionship at Chalmers Home. As well as enjoying the company of others at a similar stage of life, Chalmers Home residents get involved in organising daily happenings and special events – making the most of the varied social calendar.

We have a wide range of interest groups. Regular activities and events include sight-seeing trips, a men’s shed, guest entertainers, craft, themed parties and gardening.

Many interests and activities are catered for. Depending on resident interest, this may include:
, Activity programme, Advocate, Art, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Housie, Indoor Games, Jigsaw, Library, Lions, Mah Jong, Men, Minibus, Minigolf, Movies, Music, Newspaper reading, Organ, Outings, Pastoral care, Pianist, Picnic facilities, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Travel, Videos
Updated: 18 Jul 2016
Additional Information
Additional Information
Topic Details
Staffing qualifications and details We have a strong emphasis on continuing education. Low staff turnover indicates a commitment to the wellbeing of our clients.
Details about meals Each day we provide our residents their breakfast, lunch, dinner, dessert and snacks. We’ll make sure you always have plenty of delicious food to enjoy. Our menus are co-designed by a dietician and chef to ensure there is plenty of diversity and that your meals are nutritious and satisfying, made right on-site. We encourage you to enjoy your meals in the dining room with your friends. Morning and afternoon tea is served around the home and snacks and fruit are always available in the dining room or kitchenettes.
Updated: 22 Jul 2016
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Information Yes We can arrange family, friends, volunteers or interpreters for other languages.
Updated: 18 Jul 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
(Other comments) Yes Chalmers Home welcomes people of all religious backgrounds and assists residents in making arrangements for worship
Updated: 12 Jul 2016
Location Distance Details
Public Transport Close to Chalmers Home's central location
Mall 1.20 Km We are a 3 minute drive/15 min walk to the centre of town.
Parks We are right around the corner from the New Plymouth Coastal Walkway.
Library A library bus visits outside of the home each fortnight. The central library is a short distance away.
Updated: 18 Jul 2016
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Spark of Life Yes
The Eden Alternative Yes Chalmers Home has adopted the Eden Alternative. Working to create vibrant living for our residents. Pets, the presence of children, plenty of plants and gardens and a high level of local community involvement is a part of our Homes' everyday life.
Other details Yes QPS Benchmarking
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 11 Jan 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.