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Cantabria Lifecare & Village

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Information Pack
At a glance
Vacancy
Yes
Care Suite Vacancy
Yes
Name
Cantabria Lifecare & Village
Category
Rest Home
Address
369 Old Taupo Rd
Springfield
Rotorua 3015
Postal Address
Same as above
Region
Lakes
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Sian Blair
Owner
Heritage Lifecare
Other services
Photos
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Tap to view all photos 1/7

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Visitors as usual (but not if you're unwell or recently returned from overseas)
At Cantabria, you are at home with us.

We are a friendly, caring community. Become part of our Cantabria family and be cared for by our wonderful staff, whilst making new friends and learning new activities.

We have a range of levels of care, so if your health needs change, we can care for you now and into the future.

Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 16 Jan 2024
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 82
Vacancy Yes
We welcome Respite & Short Term Care, please contact for further details.
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $15.00 -$20.00/day up to $25.00/day as at 16 Apr 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 17 Apr 2024
Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 8
Care Suite Vacancy Yes
Please contact our team for more information
Care Suite Impending vacancy Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 17 Apr 2024
Testimonials
Testimonials
A former teacher and Deputy Principal at Rotorua Girls High and one of the first guidance counsellors in New Zealand, Jan came to Cantabria so she could get the care she needed.

She chose Cantabria because ‘you feel as if you’re still part of the community.’ “You can see the trees and the golf course, and it’s easy for my friends to come and take me out.

You’re right in the middle of everything.” Jan says life here is surprisingly busy. “I’ve got a lot of friends, I enjoy the quizzes and I belong to the book club – the library delivers every other Wednesday.”
Updated: 18 Jan 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral.
Occupational Therapist Yes Available by referral.
Social Worker (on site) Yes Available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Cuts and colours, perms and sets - they are all available in our on-site salon. Our hairdresser has a long association with Cantabria and looks forward to seeing you.
Podiatrist Yes A podiatrist visits regularly.
Dietitian Yes Our menus are approved by Dieticians.
Accredited Visitors Yes
Kaumatua Yes We can arrange visits from local Kaumatua and have a dedicated Cultural room.
Chaplain/Spiritual Advisor Yes We can arrange visits from local religious groups.
Other Personnel Yes We have a wide range of personnel. Should you require services outside our home, we can assist.
Updated: 18 Jan 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Bariatric (Care of the very overweight) Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes Regular visits to Cantabria are carried out by our Continence Advisor who also provides on-going education for our team. Continence products come is a range of sizes so all residents are individually assessed and the appropriate product is allocated
Stomal Therapy Yes We provide informed nursing care and a range of products to meet your individual needs
Infection Control Yes Infection control is prioritised to maintain a safe environment for residents, staff and visitors. We provide regular training for our staff and have a Infection Control Officer who leads a monthly committee of staff to ensure compliance to our policies
Community Health Yes We work with Community based Healthcare teams as and when required as they provide us with support and a genuine desire to assist
Clinical Management Yes
Updated: 16 Jan 2024
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship.
Carer Support Yes Our short stay programmes provide careers with a much-needed break, and support.
Other Short Stay Programme Yes Day Care and Transitional Care are available. Talk to us to find out if you are eligible for a subsidy
Subsidised Yes Talk to us to find out if you are eligible for a subsidy
Private Paying Yes
Booking can be made in advance Yes
Updated: 18 Jan 2024
Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home.
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes Talk to us about options.
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Talk to us or your GP about options.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes Cantabria was the first aged care provider in NZ to develop a Kaupapa Māori strategy, which we are very proud of.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes
Updated: 18 Jan 2024
Special Features
Special Features
At Cantabria, our home reflects the residents who choose us, the local communities around us and the people that support and work for us.

You are at home with us.

With park-like grounds with BBQ area, extensive gardens that are beautifully maintained by our gardening team with areas where you can sit and watch the world go by. Some of our lounges overlook the golf course and many of our residents love to sit there and enjoy the grandstand view this provides.
Updated: 18 Jan 2024
Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs.

When you make Cantabria your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs.
Updated: 18 Jan 2024
Additional Information
Additional Information
Topic Details
Details about meals Our menus are all approved by a Dietician.
Visitor information We welcome visitors into our home.
Internet access Free WiFi for residents and guests is available in the home.
Associated Complexes Cantabria is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds national wide and 500 independent living units.
Updated: 18 Jan 2024
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Filipino Yes
Hindi Yes
Māori - Te Reo Yes
Samoan Yes
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.
Updated: 18 Jan 2024
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We welcome all religions and have access to local religious groups and services. Talk to us about your needs.
Updated: 18 Jan 2024
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.
Updated: 18 Jan 2024
Distances
Distances
Location Distance Details
Public Transport 0.50 Km A bus stops on the half hour and takes you into town
Shops 1.00 Km A lovely shopping centre is just down the road. Footpath friendly, this small area houses a bakery,dairy, hairdresser, liquor outlet and a Chinese takeaway.
Mall 6.00 Km The Central Shopping Mall is well supported with retail outlets, banks and a food court as well as housing The Warehouse
Parks 2.00 Km Linton Rose Garden is a delightfully fragrant spot in Summer and is the venue for many weddings. The Government Gardens situated in the middle of town is a gorgeous spot and well worth a visit
Updated: 18 Jan 2024
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 18 Jan 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.