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Brightwater Home

At a glance
Brightwater Home
Rest Home
69 Brightwater Terrace
Terrace End
Palmerston North 4410
Postal Address
Same as above
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Christine Tester - (06) 356 4190
Presbyterian Support Central - 04 439 4900
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Brightwater Home Brightwater Home Brightwater Home

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Brightwater Home is relaxed, friendly, and full of life. Residents enjoy the engaging atmosphere and companionship of others at a similar stage of life. Situated in Terrace End, Palmerston North, Brightwater Home is set amid attractive grounds with courtyards, established trees and beautiful gardens.

Brightwater Home offers rest home, dementia and hospital care, as well as short-term respite, health recovery, and an engaging day programme.

At Enliven, we create age-friendly communities where people are happy and thrive regardless of their age or ability. As well as providing day-to-day support and clinical care, we take into account the physical, social, emotional, and cultural needs of each person we support.

Our elder-directed philosophy means we put residents at the heart of everything we do. When you or your loved one moves into an Enliven home, you’re joining a unique and special community. This means we work to ensure the elders of Brightwater Home have companionship, variety and spontaneity, fun, meaningful activity, and purpose in their lives. It ensures that elders are involved in decisions that relate to both their personal wellbeing and what happens at their home. 

Our staff are not only highly trained, they’re also friendly, caring and embrace our elder-directed philosophy of care. Our nurses are on-duty 24-hours-a-day and the doctor also visits regularly. We are in regular contact with residents to ensure all clinical needs are met. 

As an Enliven home, we’re proud to be more than just ‘family friendly’. At Brightwater Home, your family is part of our family, which means you’ll find there are no set visiting times. After all, family, friends, and the community play a big part in life here.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 18 Apr 2017

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 5
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 13 Jun 2024

There are many reasons why people enjoy living at Enliven’s Brightwater Home. We asked some of the residents that live there what they like the most about their home.

“We chose this place for the people. They are brilliant – they’re so helpful and friendly,” – Joscelyn

“I can’t say enough about what they have done for me here at Brightwater.” – Peter

“There’s a lot for him to do – they go on outings a couple times a week, they have activities, and he likes to tend to the gardens outside. He likes living here.” – wife of resident Rex

Updated: 3 Nov 2022

Type Hours Per Week Status Details
Registered Nurse 24/7 Yes We provide 24 hour Registered Nurses who have training in Care of the Elderly.
Nurse Practitioner Yes We have nurse practitioners who visit the all Enliven homes
Enrolled Nurse Yes Our Enrolled Nurse also has training in Care of the Elderly.
Healthcare Assistants/Caregivers 24/7 Yes Our Caregivers have or are undertaking training through CareerForce in Care of the Elderly Level 3. Some caregivers have also achieved or are studying towards the CareerForce specialised Dementia Unit.
Physiotherapist Yes If required we can arrange this service.
Occupational Therapist Yes If required we can arrange this service.
Social Worker (on site) No We do not have our own social worker but the staff will assist you or your family to contact one.
Diversional Therapist Yes The recreation program which is offered to residents from 10.30am-5pm in the very large Chadwick Lounge during the week.
Activities Co-ordinator Yes We have activity staff and volunteers who assist with the activities program.
Hairdresser Yes We have a visiting hairdresser or you are welcome to continue using your own.
Podiatrist Yes A podiatrist comes into Brightwater every six weeks but if you wish you may continue to use your own.
Dietitian Yes Our menu is reviewed on a regular basis by a dietitian to ensure it meets the health needs of the older person. She is also involved in special diets and tube feeding if required.
Kaumatua No We do not have an on-site Kaumatua but staff will assist you if you with this if needed.
Chaplain/Spiritual Advisor Yes Weekly interdenominational services for residents are held in our onsite chapel. The chapel is always available for services or residents or family quiet time. Communion is offered regularly. All faiths are always welcome.

Updated: 3 Nov 2022

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have oxygen onsite which can be managed by our registered nurses if prescribed for treatment.
Gastronomy/Nasogastric Management Yes Our registered nurses can undertake peg feeds with input from the DHB dietitian.
Palliative Care (Contracted) Yes Our registered nurses provide palliative care with involvement from Arohanui Hospice.
End of Life/Palliative Care Yes Our registered nurses are all trained in LCP (Liverpool Care Pathway). We liaise with Arohanui Hospice on care provision if required.
IV Antibiotic Capability No We request input from the DHB district nurses if IV antibiotics are required at Brightwater.
Dialysis Yes Our registered nurses undertake CAPD on site while we offer support to those attending renal dialysis. We involve the DHB renal unit as required.
Wound Care Yes Our registered nurses provide wound care. If required we consult with the DHB wound care nurse specialists.
Diabetic Care Yes Our registered nurses can provide diabetic care. If required we can consult with the Diabetes Living Trust.
Continence Advice Yes Our registered nurses can provide continence assessment, training and products. We consult with the DHB Continence specialist if required.
Stomal Therapy Yes Our registered nurses provide stoma therapy. We consult with the DHB stomal therapist if required.
Stroke Rehabilitation Yes Our registered nurses can provide stroke rehabilitation. We will access support from the DHB if required.
Tracheotomy Care Yes Our registered nurses can provide tracheotomy care if required with support from the DHB staff.
Spinal Injuries Care Yes Our registered nurses offer care after discharge from a spinal unit with support from the DHB or spinal unit if required.
Infection Control Yes Our registered nurses provide Infection control management. We consult with the DHB infection control nurses or public health nurses if required.
Surgical Followup Yes Our registered nurses can provide Surgical follow up. We will consult with the DHB if required.
Psychiatric Care No We can access this from the DHB if required.
Clinical Management Yes Our clinical manager is a registered nurse with many years nursing and elder care training. We also have two clinical coordinators who assist the clinical manager.
Other Specialties Yes Our registered nurses with support and training from the DHB are happy and willing to undertake any specialities request of us.

Updated: 11 Oct 2022

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Subject to availability.

Updated: 3 Nov 2022

Feature Status Details
May Bring Own Furniture Yes The rooms can be furnished, but residents are invited to make the space their own. You can bring along your own familiar furniture and furnishings. Many residents bring along photos, artwork, ornaments, furniture and bed covers.
Single Rooms Yes All our bedrooms are single with built in furniture, adjustable heaters, electric hospital beds, comfortable chairs and hand basins.
Rooms suitable for a couple No We welcome couples at Brightwater Home, talk to us about the options available.
Ensuite Yes Some single rooms have ensuites.
Alcohol Permitted Yes We provide a happy hour. Also small amounts of alcohol are allowed depending on your medical conditions and medications. We may discuss this with you and your doctor if required.
Pets In Residence Yes Some pets belong to the home and residents have chosen to look after them. Other pets have moved in with their owners.
Negotiate To Bring Own Pet Yes We understand that pets are part of the family too. Talk to us about your pet moving into the home with you – pets are usually welcomed with open arms as long as they get on with other people and animals.
Phone Access In Own Room Yes You may have a private phone installed in your room at your cost and pay the charges. We have facility phones which we can bring to you to make or receive phone calls.
Resident can adjust heating in own room Yes Each bedroom has an adjustable heater in the room.
Cater for under 65 yrs with Disability Yes Brightwater Home has a contract to provide this service if you are under 65 years.
Lounges/seating areas Yes Residents enjoy the community feel, shared lounges, entertaining areas and gardens/courtyards.
Provide End of Life/Palliative Care Yes As part of our End of Life / Palliative Care we encourage family and friends to spend as much time with the resident as they can and this can include some sleeping onsite at this time.
Palliative Care Contract Yes We have a contract to provide Pallitive Care which we receive support from the DHB and Arohanui Hospice with as required.
Outings Yes We have a van with a hoist which we use to take residents out for a drive. We also use this van to take residents out for appointments. We also encourage family to take residents out if they are able.
Whānau Room No We have a room which can be used for private time with family which has tea and coffee making facilities.
Newsletter Yes Brightwater provides a newsletter to residents and families on a regular basis.
Policy for management of challenging behaviour Yes We have a policy on this and staff receive Annual training in these techniques.
Confused Residents Yes We understand and accept residents who are confused in our hospital if they will not wander away. If they will wander they would be better off in our secure dementia unit.
Smoking Permitted Yes Residents may smoke outside in designated areas.
Semi-Secure Yes Brightwater has a stage three secure dementia unit for those who may wander out of the facility. Our hospital wing is not secure.

Updated: 4 Nov 2022

Interests & Activities
Interests & Activities
A highlight for many residents is the social life and companionship at Brightwater Home. As well as enjoying the company of others at a similar stage of life, Brightwater Home residents get involved in organising daily happenings and special events – making the most of the varied social calendar.

We have a wide range of interest groups. Regular activities and events include sight-seeing trips, guest entertainers, craft, themed parties and gardening.

Activity and interest groups and programmes are tailored to the interests of residents. This may include: , Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, BBQ, Big print books, Bingo, Board games, Bowls, Bridge, Canine friends, Cards, Chapel, Children, Church, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Gas Fire, Golden Oldies, Greypower, Happy Hour, Holidays, Housie, Indoor Games, Internet, Jigsaw, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Quizzes, Reading, RSA, Shopping, Sing-a-longs, Singing

Updated: 18 Apr 2017

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not As is normal policy the fees do not cover extras which include clothing, toiletries, personal items (lollies, smokes), hairdressing, insurance for hearing aids, jewellery or glasses. Talk to us to find out more.
Staffing qualifications and details Brightwater is staffed by those people who wish to provide the best possible quality care for the older population who can no longer remain in their own homes.
Details about meals Each day we provide our residents their breakfast, lunch, dinner, dessert and snacks. We’ll make sure you always have plenty of delicious food to enjoy. Our menus are co-designed by a dietician and chef to ensure there is plenty of diversity and that your meals are nutritious and satisfying, made right on-site. We encourage you to enjoy your meals in the dining room with your friends. Morning and afternoon tea is served around the home and snacks and fruit are always available in the dining room or kitchenettes.
Associated Complexes Enliven has two sister sites: Coombrae Home in Feilding and Willard Home in Palmerston North

Updated: 11 Oct 2022

Languages Spoken
Languages Spoken
Language Status Details
English Yes All staff at Brightwater speak English on site.
Other Information Yes We will ask staff, family or an interpreter to assist if a resident cannot communicate in English.

Updated: 18 Apr 2017

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Amy is available as our onsite chaplain upon request and holds a weekly church service in our beautiful chapel.
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes Our weekly Christian church services in our chapel are open to all faiths.
Methodist Yes
Presbyterian Yes
Roman Catholic Yes We hold regular communion onsite.
(Other comments) Yes Brightwater Home welcomes people of all religious backgrounds and assists residents in making arrangements for worship

Updated: 18 Apr 2017

Location Distance Details
Public Transport There is a council bus stop outside Brightwaters driveway. Taxis and mobility taxis also will come to and from Brightwater.
Shops There is a dairy around the corner on Limbrick Street. Terrance End shops on the corner of Ruahine and Broadway are 1.6k away taking 3 min to drive and 20min to walk.
Mall 3.30 Km The Plaza Mall is 6 min by car and 37 min to walk.
Parks 0.90 Km Memorial Park is 2 min away by car and 11 min if walking.
Library 3.40 Km Palmerston North Public Library is down town but the Mobile Library Bus stops on Limbrick Street on a Wednesday afternoon. Books can also be collected and delivered directly to Brightwater.

Updated: 18 Apr 2017

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Spark of Life Yes
The Eden Alternative Yes Brightwater Home has adopted the Eden Alternative. Working to create vibrant living for our residents. Pets, the presence of children, plenty of plants and gardens and a high level of local community involvement is a part of our Homes' everyday life.
Aged Care Association New Zealand (ACA) Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 18 Apr 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.