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Arvida Aria Bay

At a glance
Arvida Aria Bay
Rest Home
3-7 Woodlands Crescent
Browns Bay
North Shore 0630
Postal Address
3 Woodlands Crescent
Browns Bay
Auckland 0630
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Emma Taylor - 09 479 1871
Arvida - 0800 278 432
Sales Manager
Sharon Rabone - 021 618 913
Other services
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Arvida’s Aria Bay community is on a journey to transform the ageing experience, so that you can always live the best version of your life. We’ve turned the traditional model of care on its head with a fundamental shift in how we provide support to residents. Now care is shaped to the person, rather than making the person fit into care.

Our new care centre offers long-term accommodation in fully-furnished care suites. These are grouped into homely micro-communities call households. Each household has a spacious shared kitchen, communal living areas and access to outdoor spaces. Each care suite has their own ensuite and kitchenette and has been professionally decorated to a hight standard – see images above.

Rest home residents enjoy three meals a day, as well as morning and afternoon tea. All meals are served in the main dining room. Residents who are unwell can have their meals served in their room. Our kitchen staff cater to special nutritional requirements, such as diabetic or gluten-free diets.

We have a physiotherapist on staff part time to assess each new resident’s mobility requirements, and can implement a full mobility plan if needed. A podiatrist also makes regular visits and a hairdresser is onsite.

There are sun-soaked lounges and decks where residents can relax and visit with each other or visiting family and friends.

Residents enjoy regular outings and bus trips and there are organised activities including Tai Chi sessions, visiting school and church groups, bingo and music sessions. And don’t forget the Friday Afternoon Happy Hour!
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 9 Feb 2021
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 23
Vacancy No
All rooms have ensuite bathrooms
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms as at 01 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 May 2024
To all the staff of Aria Bay -
My heartfelt thanks to you all for the love, kindness, friendship and support that you gave to Mum.
I valued your dedication, welcoming faces and smiles, your empathy and tenderness.
Your care of Mum was exemplary and will always be remembered.
Kind regards
Updated: 9 Feb 2021
Type Hours Per Week Status Details
Registered Nurse Yes There is an R/N on duty 7 days a week.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Experienced, highly trained caregivers are employed at Aria Bay. Our team are trained to be competent in administering medication, wound care and manual handling. The team here are continually up-skilled. They are friendly, approachable and passionate about the care they provide.
Physiotherapist Yes We have a contracted Physiotherapist available and a trained Mobility Therapist is available at the Rest Home 5 days a week.
Occupational Therapist Yes Is available on contract - and is arranged through the Village / Facility Manager at your request.
Social Worker (on site) No Available on request.
Diversional Therapist Yes Our Diversional Therapist is skilled in engaging our residents in fun, creative activities.
Activities Co-ordinator Yes Our Activity Coordinator assists our Diversional Therapist in providing fun outings, craft, gardening, exercise and a wide variety of entertainment.
Hairdresser Yes On site Hairdressing Salon.
Podiatrist Yes Our Podiatrist visits the Rest Home & Apartment Residents monthly or on request.
Dietitian Yes Our Arvida Dietician oversees all menus to ensure we provide tasty, nutritious meals that meet the NZ Nutritional Guidelines instigated by the Ministry of Health.
Accredited Visitors Yes Age Concern, RSA, Parkinson's Society, Alzheimer's Society, Blind Foundation. Providers invited in as required.
Kaumatua Yes Can be arranged if required.
Chaplain/Spiritual Advisor Yes Regular visits from chaplains from Catholic, Presbyterian and Anglican churches for resident church services. Visits can be arranged on request.
Other Personnel Yes The Receptionist is available 7 days a week and are the first 'port of call' for residents and family. As we are a small boutique facility all our personnel are well known to our residents and families.
Updated: 18 Apr 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Clinical Management Yes Clinical Manager has a Post Graduate Diploma in Advanced Care, and is in the process of completing a Masters Degree.
Updated: 18 Apr 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Other Short Stay Programme Yes Day care program available.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 18 Apr 2019
Feature Status Details
May Bring Own Furniture Yes All residents are encouraged to furnish their rooms with their own furniture, duvet,pictures and mementos to make it as homelike as possible.
Single Rooms Yes All fully furnished with ensuite.
Rooms suitable for a couple Yes We can accommodate this request. However, you will need to discuss this with the Village Manager. Limited availability.
Ensuite Yes Ensuite consists of a toilet and vanity unit.
Alcohol Permitted Yes Happy hour once a week. Residents are welcome to enjoy a glass of wine or beer with their meals (residents provide).
Pets In Residence Yes Village cat.
Negotiate To Bring Own Pet Yes Aria Bay is pet friendly. Residents can bring in their own pets, however, this must be discussed with the Village Manager.
Phone Access In Own Room Yes All rooms are wired for TV (including freeview) and a personal telephone extension. There is a residents phone available in our coffee lounge.
Wifi Yes There is wifi available throughout the village.
Resident can adjust heating in own room Yes Via thermostatic dial on the wall.
Cater for under 65 yrs with Disability Yes With discussion.
Lounges/seating areas Yes Comfortably furnished lounges with access to kitchenettes with tea and coffee making facilities.
Gay / LGBT IQ Friendly Yes No problem.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes Provided for private paying and carer/support clients.
Outings Yes Regular weekly outings are provided. Picnics on the beach to walks around the Winter Gardens, our residents enjoy a wide variety of outings.
Whānau Room Yes
Māori Kaupapa Yes Available on request.
Newsletter Yes Monthly. This is also sent out to families.
Policy for management of challenging behaviour Yes
Confused Residents Yes However if a resident becomes disorientated we will seek reassessment.
Smokers Room No Whilst we don't encourage smoking, a designated outdoor smoking area is available.
Smoking Permitted Yes Whilst we don't encourage smoking, a designated outdoor smoking area is available.
Semi-Secure Yes Residents are free to come and go via our reception area. The facility is secured by the team at 6pm and access after hours is via the after hours bell which is located at the main reception door.
Updated: 18 Apr 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Care fees are set by the Ministry of Health (MOH), currently they are $160.07 per day. These are reviewed by the MOH annually. This daily charge covers general daily care, including meals, laundry, activities and 24 hour support. Please contact the Village Manager for further details.
Staffing qualifications and details Trained caregivers treat our residents with dignity and respect. All caregivers are trained to be competent in dispensing medications, provide essential wound care and manual handling. All of our team have a minimum of level 2 caregiver qualification. Continual in-house and external training is provided throughout the year. Our Rest Home Doctor is Dr Patti Piper. Dr Piper provides weekly GP rounds and is available to the clinical team 7 days a week. If a resident has a Gold Card (or Prescription, or High Users Card) we ask that they give it to the Office Administrator so that details can be registered and entitlements received. Non-subsidized medication is charged directly to residents/families.
Details about meals Our separate dining room serves professionally prepared meals by our qualified Chef. Special dietary needs catered for. Breakfast buffet is available from 7.00am through till 9.00am. Residents can help them selves, or staff are available to assist. Freshly cooked eggs are made to order daily and other breakfast fare is available such as, cooked tomatoes, hash browns etc. Morning and afternoon tea is cooked fresh daily and residents are invited to help themselves. The main meal of the day is served in the Dining Room at 12.30pm. Daily menus are displayed on notice boards. A light meal is served in the Dining Room at 5.00pm. Supper is available from 8.00pm. If residents require a hot or cold drink during the night staff will be happy to oblige. There are also tea, toast and coffee making facilities in the lounges and dining room and residents can help themselves. You are welcome to join your family member for a meal. Ideally the Chef requires notice. Main meals, including dessert are $15 per person.
Associated Complexes Aria Park, Epsom, Auckland Aria Gardens, Albany, North Shore Aria Bay is part of the Arvida group.
Updated: 18 Apr 2019
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
Dutch Yes
English Yes
Filipino Yes
German Yes
Interpreter Yes Available on request.
Japanese Yes
Latvian Yes
Mandarin Yes
Punjabi Yes
Russian Yes
Updated: 18 Apr 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Inter denominational Yes There are several church services available to residents. Monthly interdenominational service.
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 18 Apr 2019
Location Distance Details
Public Transport 0.10 Km Close to public transport.
Shops 0.30 Km Browns Bay Shopping Centre nearby which includes restaurants, cafes, garden centre, supermarkets and more.
Mall 0.50 Km Albany Mall
Parks 0.10 Km Parks for lovely strolls are just across the road, with Browns Bay beach just a short stroll through Browns Bay.
Library 0.20 Km Public library, Senior Citizens club, RSA, nearby.
Updated: 9 Feb 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 9 Feb 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.