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Annaliese Haven Rest Home & Hospital

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Information Pack
At a glance
Vacancy
No
Name
Annaliese Haven Rest Home & Hospital
Category
Rest Home
Address
25 Adderley Terrace
KAIAPOI
7630
Postal Address
25 Adderley Terrace
KAIAPOI
7630
DHB
Canterbury
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Personnel
Manager
Christine Flaus - 03 327 6282 or 0211475645
Owner
Elsdon Enterprises Ltd - 03 310 3163
Clinical Nurse Manager
Nerpreet Brar - 03 3276282
Other services
Photos
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
Welcome to Annaliese Haven. Our passion is to provide quality care within a caring family focused environment. Our passionate staff are chosen for their holistic focus and empathy in helping others.
We encourage residents to express their individuality and take pride in assisting them to achieve improved quality of life while feeling secure in the knowledge their needs are met. The quality of our care is reflected in our wonderful reputation present within the community. Its not all about the bells and whistles. Come and see for yourself why our residents become our extended family.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 22 Jul 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 16
Vacancy No
Annaliese Haven provides a range of rooms with both sunny and sheltered aspects with access to several courtyards and lovely gardens. We pride ourselves on a family focused environment, staffed by experienced Registered Nurses 7 days a week to ensure quality care and qualified caring staff passionate about what they do. We would love to show you our Rest Home, please phone the Clinical Nurse Manager and/or our Facility Manager to discuss your needs.
Impending vacancy No - no beds available
Premium Room Charges Yes from $8.00/day up to $25.00/day as at 29 Apr 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 28 Jun 2022
Testimonials
Testimonials
'Thank you so very much for the wonderful kind and gentle care you gave to Florence.
I have admiration and deep gratitude for all you have done for Florence' From Florence and daughter Barbara

"The care provided at Annaliese Haven has been nothing short of superb. The staff are amazing and always ready to go the extra mile. I feel like a part of the family every day i visit my husband, you are all angels" Gill


'Norma and I would like to thank you all for your caring and support while Ian has been in your care'


'Thank you for the care and friendship you gave my father. It was much appreciated' Alison


'I would like to express how much we appreciated the thoughtfulness, friendliness and hospitality your staff gave our family when we were down at the Rest Home. Being part of the audience with Lois at the concert was a joy.It was never too much trouble for your staff to include us in any morning or afternoon tea should we happen to be there''

"Thank you for all your love and support for my mum during her time at Annaliese, your care was without fault" - BW
Updated: 22 Jul 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 152 Yes There are 4 RN's including a Clinical Nurse Manager that work over the 7 days providing AM and PM cover, and after hours on call between 10pm and 7am.
Healthcare Assistants/Caregivers Yes Our care staff are passionate and dedicated to aged care, ensuring a family focused facility 100% person centered. All care staff undertake career force training for specialised Dementia Care and many come with a lifetime of knowledge and experience.
Physiotherapist Yes Physiotherapy is available through community liaison as required and accessible through the GP.
Occupational Therapist Yes Occupational Therapy is available as required through GP referral.
Social Worker (on site) No Social Workers are available for liaison as needed through Older Persons Health if required.
Diversional Therapist 72 Yes Annaliese Haven boasts 2 Fully Qualified Diversional Therapists and 2 Activities Co-ordinators. Their holistic focus ensures individual needs are met and thinking outside the square ensures enhanced quality of life for all our residents.
Activities Co-ordinator Yes We are passionate about meaningful activities and have developed a strong team including 2 Activities Co-ordinators working alongside qualified Diversional Therapists trained in specialist dementia care.
Hairdresser Yes Annette is our vibrant friendly hairdresser that prides herself on pampering our residents and she is available twice weekly. Our salon enables her to undertake all hair treatments and many of our residents love their weekly visits.
Podiatrist Yes Specialist podiatry is available every 3 weeks in the home for all residents unless otherwise requested by individuals. This is an additional cost.
Dietitian Yes A registered dietician oversees our Summer and Winter menus along with auditing food services every year. We have a qualified chef who provides nutritious and flavorsome home style meals that are interesting, attractive and good for you.
Kaumatua Yes Additional cultural support is available for all ethnicity regardless of origin. Translation services can be accessed for those with language barriers.
Chaplain/Spiritual Advisor Yes Church Services are provided for all denominations on a weekly rotational basis. All residents are free to attend of their own accord and Cultural and Spiritual needs are fulfilled as per individual requirements.
Other Personnel Yes We have two wonderful Receptionists to greet you when you arrive at Annaliese during weekday business hours, a myriad of housekeeping, laundry, maintenance and volunteer staff who make up our family. Everyone is here with a common goal of excellent care.
Updated: 22 Jul 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We are able to house residents who are dependent on an oxygen concentrator.
Gastronomy/Nasogastric Management No Available dependent on circumstances.
Palliative Care (Contracted) Yes All our Registered Nurses and Senior Caregivers are trained in palliative care.
End of Life/Palliative Care Yes Our Senior RN's are all competent in syringe driver management. Our Senior Care staff have been undertaking the Fundamentals of Palliative Care Course through Hospice NZ.
IV Antibiotic Capability Yes IV antibiotic therapy is available through local practice nurses an acute demand for Rest Home level patients.
Wound Care Yes Our Senior RN's and Clinical Nurse Manager have extensive wound management experience.
Diabetic Care Yes All our RN's and Senior Caregivers are trained in diabetic management and insulin management.
Continence Advice Yes Available through Nurse Maude as required.
Stomal Therapy Yes Stomal therapists are available as required however our RN's are all competent in the management of stomas.
Stroke Rehabilitation Yes Linked with older person's health.
Infection Control Yes We pride ourselves on our infection control at Annaliese Haven. The Clinical Nurse Manager has a passion for infection control management and this is monitored continuously.
Surgical Followup Yes Surgical followup by way of outpatient appointments are assisted. GP's also followup in house.
Psychiatric Care Yes Linked with older person's mental health.
Clinical Management Yes The Clinical Nurse Manager has 25 years experience in the industry having been registered for 23 years. She has worked extensively in Dementia, acute stroke, neurology and district nursing over the years and is dedicated to achieving the best level of care.
Updated: 22 Jul 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Respite Care is available depending on occupancy and availability. Many of our long term Respite residents have become permanent residents.
Carer Support Yes Carer Support can be used for day care - Apply through GP or needs assessor.
Other Short Stay Programme Yes Day care is available at Annaliese Haven. Please phone the Facility Manager or Clinical Nurse manager to discuss.
High Care Needs Yes We are a hospital level facility with combined skills which enable us to provide full catheter and stoma care, palliative care, complex wound care and our RN's are trained in advanced health assessment at a post graduate level.
Subsidised Yes We provide subsidised care.
Private Paying Yes We provide private care.
Booking can be made in advance Yes Bookings can be made in advance for Respite and Day Care depending on the need and the availability. Individual needs should be discussed with either facility or Clinical Nurse Manager.
Updated: 22 Jul 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage residents to bring their own personal items to feel more at home. Personalisation is an important way of feeling secure in a new environment and expressing individuality.
Single Rooms Yes All Rest Home rooms are single suites. Some are available with full ensuite, some are partial with toilet and vanity/hand washing facilities only and the use of shared shower facilities.
Shared Rooms No Depending on availability there may be adjacent rooms available for couples who wish to reside near each other. We have one shared ensuite facility with two single rooms either side in our renovated Pegasus Unit.
Rooms suitable for a couple No We have one shared ensuite facility suitable for a couple available in our renovated Pegasus Unit. Please discuss with the Clinical Nurse Manager for details. This is at Rest Home level care only.
Ensuite Yes There is a mix of fully ensuited rooms incuring an additional room charge and non ensuited rooms with toilet facilities and hand washing only. These may incur additional charges.
Alcohol Permitted Yes Annaliese Haven has a happy hour every week in the Rest Home. Alcohol is restricted where GP advises due to medication but this is on an individual basis. A record of alcohol intake is taken to ensure safe management of this.
Pets In Residence No Pets are invited to visit. At this point Pets are not accepted within the home, however this may be negotiable but is dependent on several factors.
Negotiate To Bring Own Pet Yes Pets are invited to visit. At this point Pets are not accepted within the home, however this may be negotiable but is dependent on several factors.
Phone Access In Own Room Yes Residents are free to have phone access to their rooms (rest home only) at their own cost
Wifi Yes Wifi is available upon request.
Resident can adjust heating in own room No Our heating is managed through an integrated computer system adjusted according to environmental conditions. Some rooms can be managed individually to suit personal preference.
Cater for under 65 yrs with Disability Yes At times MOH may facilitate funding to accommodate under 65 years.
Lounges/seating areas Yes Each unit has its own lounge and there are several small 'nook's for getting away and having a bit of one on one time.
Provide End of Life/Palliative Care Yes Our RN staff are all qualified in syringe driver competency and three of our RN's are experienced with a long history of Palliative Care. Currently our facility is undertaking the Hospice New Zealand Fundamentals of Palliative Care Course.
Palliative Care Contract Yes No Formal palliative care contract however we are able to provide full palliative care services for End of Life.
Day Programme for day stay clients Yes Available Monday through Friday please discuss with the Clinical Nurse Manager regarding any nursing needs.
Outings Yes Van outings are provided twice weekly as part of our Activities and Diversional Therapy programme. Our facility has an open door policy and residents in all Rest Home units are free to come and go with family or independently (in resthome) as they desire.
Maori Kaupapa Yes Available upon request.
Residents Committee No Residents are invited to attend a Monthly residents meeting to discuss any concerns they may have in addition to being free to consult with staff and management at any time.
Newsletter Yes A bimonthly newsletter is sent out to family and residents.
Policy for management of challenging behaviour Yes Challenging behaviour is managed in accordance with MOH guidelines and family are consulted regarding any issues relating to these. We have a wonderful reputation for being able to holistically manage those unable to be managed elsewhere.
Confused Residents Yes We have two secure Dementia units as well as Rest Home. Many of our Rest Home residents love to interact with our Dementia residents. All areas are blessed with a large outdoor space with continuous paths for roaming and enjoying the gardens.
Rural Setting Yes Annaliese Haven lies on the edge of rural North Canterbury and is a quiet space away from the hustle and bustle.
Smokers Room No Smoking is permitted by residents only in units where this has been a lifelong habit. We do not believe in forced cessation. An outdoor courtyard is available in the Dementia units and this is managed by staff for safety where a resident wishes to smoke.
Smoking Permitted Yes In designated area as per above.
Semi-Secure Yes
Updated: 22 Jul 2021
Special Features
Special Features
We enjoy the informality and usual 'comings and goings' of a family home. Annaliese Haven prides itself on an holistic focus. Our care does not stop at your loved one but extends to the wider family. We have no restrictions on coming and going of residents unless medical issues indicate this. Families are free to come and go whatever time of day suits them. We encourage all residents to personalise their rooms as much as possible to ensure they feel at home. You are free to hang pictures and use your own furniture providing this is within health and safety requirements. Our maintenance person will assist with this.
A variety of things happen on a typical day, and often family and friends join us for Happy Hour, Entertainment or just a chat and a cup of tea, there is always something happening.
We also welcome a friendly wave while walking past the front office.
Updated: 22 Jul 2021
Interests & Activities
Interests & Activities
Our activity programme is large and varied. Below is an example of what we do:

Age Concern, Alzheimer's Society, Art, Big print books, Bingo, Board Games, Bowls, Canine friends, Cards, Craft, school children entertaining, Church, Concerts, Cooking, Dancing, Entertainers each week and on special occasions, Exercises, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Pastoral care, Picnic, Quizzes, Reading, RSA, Shopping, Singing, Videos

We have a mini bus and we have found one of the simplest joys is just going for a drive through familiar streets and villages and having an ice cream by the sea. Van outings are twice weekly and alternated between rest home and dementia units.

We have four large raised vegetable gardens and can grow our own tomatoes, and herbs in pots along with anything else our residents wish to grow. Gardening is free to anyone who chooses to partake. many of our residents love to prune the roses.

A men's shed is available on site for those who wish to tinker with an engine or sand some wood, the opportunities are only limited by your imagination.

The style of the home makes for easy movement and integration of activities and our visitors and families are welcome to share lunch or a cup of tea at any time.

We have recently included the weekly services of a Pet Therapist who visits weekly with two lovely dogs and a very affectionate cat. Our residents have responded so well to this and it has enlightened their lives in many ways. We are hoping to increase her visits to twice weekly.
Updated: 22 Jul 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not We have a house doctor Dr Alex Skingle who is based out of Kaiapoi Medical Centre. He attends weekly and is available throughout the week as required. GP visits are included when you designate the house doctor as your GP. IF you choose to remain under your own independent GP you will incur additional charges. Podiatry and Hairdressing is additional. Toiletries may be obtained through the facility and charged to your comfort account if you choose. Further specifics are available upon request.
Staffing qualifications and details Staffing is above MOH requirements.
Details about meals These days many people require modified dietary requirements and we are happy to accommodate individual needs as required.
Updated: 22 Jul 2021
Languages Spoken
Languages Spoken
Language Status Details
Dutch Yes We currently have a staff member fluent in dutch.
English Yes All our staff speak English fluently.
Fijian Yes Several staff are fluent in both Fijian and Fijian Indian.
Fijian Indian Yes Several staff are fluent in both Fijian and Fijian Indian.
Filipino Yes We have staff fluent in Filipino and English.
Finnish Yes We have one staff member able to communicate in Finnish.
Hindi Yes We have a staff member fluent in Hindi.
Nepali Yes We currently have a caregiver fluent in Nepalese.
Russian Yes Regular staff member.
Updated: 22 Jul 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference.
Baptist No All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference.
Christian Yes
Denominations/Faiths represented Yes
Jehovah Witness Yes Individual preferences are available to cater for the religious needs of residents eg. diet.
Methodist Yes All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference.
Presbyterian Yes All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference.
Roman Catholic Yes All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference.
Salvation Army Yes
Seventh Day Adventist Yes Individual preferences are available to cater for the religious needs of residents eg. diet.
(Other comments) Yes Regardless of religion Annaliese can cater for individual spiritual and cultural needs.
Updated: 22 Jul 2021
Distances
Distances
Location Distance Details
Public Transport 1.00 Km The public bus service is a short walk away and approx 1 km to Silverstream and William St in Kaiapoi. Both routes take you to Christchurch or to nearby Rangiora.
Shops 1.00 Km There are two nearby shopping centres the primary being central Kaiapoi. A short walk or scoot on the mobility scooter. Several shops of varying retail capacity, pharmacies, restaurant and coffee shops, banks etc. Nearby silverstream is around 1km
Mall 0.00 Km
Parks 1.00 Km
Library 1.00 Km Although the Kaiapoi Library is nearby, Annaliese Haven has a library service that ensures a regular rotation of books and residents are able to request certain titles as desired. They are delivered to the home and a loan service exists free of charge within.
Updated: 22 Jul 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes Two of our staff have the National Certificate in Diversional Therapy.
New Zealand Dental Association Yes Annaliese has recently obtained accreditation with the New Zealand Dental Association through a training opportunity for staff.
Spark of Life No Our Diversional Therapy programme while not linked to spark of life is based on similar models of therapy. It has been awarded a continuous improvement status during the recent audit for it's innovation and individualised focus.
Other details Yes Full 4 year certification was obtained in May 2018.
Updated: 22 Jul 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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