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Amberwood

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Information Pack
At a glance
Vacancy
Yes
Name
Amberwood
Category
Rest Home
Address
499 Don Buck Road
Massey
Auckland 0614
Postal Address
Same as above
Region
Waitemata
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Personnel
Manager
Mark Young - 021591706
Owner
Rosa Grainger - 0212598301
Other services
Photos
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Amberwood is a warm and welcoming community with friendly, approachable staff who will go out of their way to make you comfortable. Amberwood has a choice of standard and premium rooms, so no matter your needs or budget, there are plenty of options.

Amberwood offers the following levels of care:
• Rest Home
• Hospital
• Palliative
• Respite


Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by Te Whatu Ora Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

We don’t set visiting hours at Amberwood because we know it’s important you stay connected to your community. It’s easy for visitors to stop by with the Northwestern Motorway just around the corner, and with Westgate and NorthWest Shopping Centres on our doorstep, there are plenty of places to catch up for a coffee and a bite to eat.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents receive a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 19 Sep 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 31
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $5.00/day up to $20.00/day as at 14 Mar 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Mar 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Nurse Practitioner Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Visits 1x per week
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Visits 1 - 2 x per week
Podiatrist Yes Visits approx 6 weeks
Dietitian Yes Meals are planned by a dietician
Accredited Visitors Yes Volunteer activities
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Catholic Minister, Anglican Minister or as required.
Other Personnel Negotiable
Updated: 19 Sep 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes As required.
Wound Care Yes As required.
Continence Advice Yes
ACC Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 19 Sep 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 19 Sep 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes Most have toilets and some have shower facilities
Alcohol Permitted Yes Supervised.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes Own van.
Whānau Room Yes Negotiable
Residents Committee Yes Regular resident meetings.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside in covered area.
Semi-Secure Yes
Updated: 19 Sep 2023
Interests & Activities
Interests & Activities
Activity Programme, Craft, Entertainment, Exercises, Happy Hour, Indoor Games, Library, Minibus, Movies, Newspaper Reading, Outings, Shopping, Singing, Big Print Books, Bingo, Digital Camera, Music, Quizzes, Reading
Updated: 30 May 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please ask management for details.
Staffing qualifications and details Registered Nurse 24 hours.
Details about meals Cooked on site. Menu created by a dietician. Meals in rooms provided. Kitchenette for tea and coffee at any time.
Updated: 30 Aug 2023
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Polish Yes
Samoan Yes
Updated: 30 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Denominations/Faiths represented Yes Non-denominational church service held twice a month. Catholic priest visits every Friday morning.
Updated: 30 May 2023
Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stops right outside the driveway.
Shops 5.00 Km Westgate Shopping Centre - approx 15 mins to walk.
Mall 0.00 Km NorthWest Mall (approx 5mins by car) West City Mall (approx 10mins by car).
Parks 0.10 Km We overlook a lovely park to the rear of the facility.
Library 1.50 Km About 5 mins walk.
Updated: 30 May 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)
Updated: 30 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.