Alternative Care Northland
At a glance
- Name
- Alternative Care Northland
- Category
- Respite / short term care
- Address
- Aroha House
80 Western Hills Drive
Kensington
Whangārei 0112 - Postal Address
- Same as above
- DHB
- Northland
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Donna Cooper - 021 774586
- Owner
- Donna Cooper
Photos
Tap to view all photos 1/17
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Founded in August 2009
Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance in their own home whilst ensuring that their Right to Privacy and independence is maintained. We now offer Respite or Short term care at Aroha House for those needing some relief from full time care of their loved ones or for those returning home from hospital but still requiring some specific care
Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance in their own home whilst ensuring that their Right to Privacy and independence is maintained. We now offer Respite or Short term care at Aroha House for those needing some relief from full time care of their loved ones or for those returning home from hospital but still requiring some specific care
Testimonials
| I have just spent a very pleasant 3weeks at Aroha House. The care and attention from Donna and Gerry was great and I was given the feeling of a friendly family atmosphere throughout my stay at all times. I would certainly recommend a stay at Aroha House for anyone needing Respite care. Marion Waters - Kamo Whangarei Donna, Thank you so much. It has been a pleasure to meet you and work with you and the family you have been supporting. Your dedication and care for the people you support and their families has not gone unnoticed. If the world was had a few more people like you in it, it would be a much better place. For anyone in need of the care offered by Alternative Care Northland... you will not find a better service provider, I can not recomend then enough. Thank you Aaron Gray Funeral Director | Embalmer Whangarei Donna Cooper arrived in our lives via one of our Mother's best friends, Tricia Wilson (RIP) and came to give support and wise counsel when we were most desperate for this to happen December 2017. In the past months/weeks and days with our 96 year old WWII veteran Father living alone in his own home, she has been an absolute Legend. Nothing is too much for her. Medical visits and consultations with his GP and Specialists - managing his medications, preparing food for him, picking up a new chair for him and each morning putting his socks on and ensuring he starts the day with a clean kitchen.... Our family are beyond grateful for her care. As he is not able to have cleaning support, she has turned her hand to anything that she sees needs attention. Quite simply at this enormously difficult time for the entire world, her care and his and our gratitude for her services and ‘going the extra mile’ are exceptional. And she is working tirelessly in her capacity as a Nurse alongside this care for our father and others whilst ensuring he is able to stay independent which is his wish. Sass Hosking |
| Updated: 15 Jan 2022 |
Service Description
| Since 2009 Alternative Care Northland has been enabling people to live at home independently. Our home help and personal-care or nursing services enable our clients to stay in the comfort of their own home by supporting the highest quality of life that is achievable. As an extension to our business we now offer Short term / Respite care as an option @ Aroha House situated in Whangarei, for those caring for their loved ones to get a much deserved break. We can also support those living independently that have been medically cleared from hospital but may require a few days convalescence before returning home. We care for our clients as though caring for a member of our own family. Our superior quality of nursing and elderly care has been recognised independently and we can give you the confidence that you will recieve the highest standard of nursing care or home care. |
| Updated: 2 Jan 2022 |
Suburbs/Districts/Towns Serviced
| Alternative Care Northland provides nursing care or support to the elderly living independently within Whangarei and surrounding districts. |
| Updated: 2 Jan 2022 |
Meeting the needs of older people
| Aroha House is a Respite Facility in Whangarei central to be able to provide quality 24hour Respite for those looking after their loved ones within the Whangarei community and surrounding districts. Contact Donna today, to book a place for the coming months - Currently fully booked till February 2022 |
| Updated: 2 Jan 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | * Fees given on application * Carer Support forms accepted as part / full payment - conditions apply * A place holding Fee of $10 will apply if cancellation to Regular bookings are not made within 24hours prior to a secured booking. | |
| Staffing qualifications and details | Manager of Alternative Care Northland is a Registered Nurse, all staff working within Aroha House have been Fully Vaccinated against Covid 19 | |
| Details about meals | Individual Dietary needs catered for | |
| Visitor information | Visiting hours after 11am daily unless pre arranged with Management | |
| Recreational opportunities | Emotional support - therapy dog TV in individual rooms Puzzles / Games Large selection of large print books | |
| Internet access | WiFi provided | |
| Transport | Courtesy pickup and Drop off - within city limits | |
| Updated: 10 Jan 2022 | ||
Where service is provided
| Status | Details | |
|---|---|---|
| In your own home | Yes | |
| Not in Aged Residential Care | Yes | Aroha House is a 2 bed boutique facility - management live onsite |
| Updated: 2 Jan 2022 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | No | All rooms fully equipped including TV |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Alcohol Permitted | Yes | Within moderation and safe drinking limits |
| Pets In Residence | Yes | Therapy dog - emotional support |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Specific needs discussed as facility not fully wheelchair friendly inside |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whanau Room | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Outside only |
| Semi-Secure | Yes | |
| Updated: 2 Jan 2022 | ||
Access
| Access | Status | Details |
|---|---|---|
| Easy access | Yes | Ramps to front door - |
| Updated: 2 Jan 2022 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Short term / Respite care option @ Aroha House situated in Whangarei - Carer support forms accepted |
| Carer Support | Yes | 28 day Carer Support forms accepted |
| Other Short Stay Programme | Yes | Daycare is an option at affordable rates - max 4hours |
| High Care Needs | Yes | |
| Subsidised | Yes | Ability to use Ministry of Health Carer support Funding |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 2 Jan 2022 | ||
After Hours
| After Hours | Status | Details |
|---|---|---|
| After Hours | Yes | Emails or Phone calls responded to no later than 8pm. |
| Updated: 2 Jan 2022 | ||
Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | As per invoice |
| Subsidy may be available | Yes | Accepting Ministry of Health 28day Carer Relief Subsidy. |
| Updated: 2 Jan 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Updated: 2 Jan 2022 | ||
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Registered Nurse (eg Wound Care, Medication) | Yes | Yes | Yes | |
| Hospice | Yes | Yes | Yes | |
| Carer Support | Yes | Yes | Yes | Respite care - relief for the main carer |
| Sitter Service/Companions | Yes | Yes | Yes | |
| Live In Care (24 Hr) | Yes | Yes | Yes | 24hr Respite care to allow a Full time carer to have relief care support |
| Personal Care (Showering, Dressing) | Yes | Yes | Yes | Regular or casual visits |
| Nail Cutting (Home Visits) | Yes | Yes | No | Finger nail cutting |
| Updated: 2 Jan 2022 | ||||
Specialities or Areas of Expertise.
| Specialities or Areas of Expertise. | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care. | Yes | |
| Diabetic Care. | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation. | Yes | |
| Infection Control. | Yes | |
| Surgical Followup | Yes | Transport to / from appointments |
| Clinical Management | Yes | |
| Dementia Care | Yes | |
| Diversional Therapy | Yes | |
| Physiotherapy | Yes | Continuing physio care plan adherence |
| Dietary Advice | Yes | |
| Community Health Nursing | Yes | |
| Updated: 2 Jan 2022 | ||
Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | No | No | Negotiable | |
| Meals (Fresh or Hot) | Yes | Yes | No | cooked in your own home - dietery requirments taken into account |
| Home Help (Housework/Cleaning etc.) | Yes | Yes | No | at a time or day that fits around your routines |
| Shopping Assistance | Yes | Yes | No | Assisted shopping or shopping done for you |
| Transport Assistance | Yes | Yes | No | To and from appointments - pick up, drop off or attend with you for reassusrance |
| Updated: 2 Jan 2022 | ||||
Description
| Respite facility - 2 bed short term care |
| Updated: 2 Jan 2022 |
What's New
Caring for a loved one at home, but need some Respite - secure a booking today at Aroha house for the remainder of the holiday season by contacting Donna today 021 774586 |
| Updated: 2 Jan 2022 |
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