Alternative Care Northland
At a glance
- Name
- Alternative Care Northland
- Category
- Respite / short term care
- Address
- Aroha House
80 Western Hills Drive
Kensington
Whangārei 0112 - Postal Address
- Same as above
- DHB
- Northland
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Donna Cooper - 021 774586
- Owner
- Donna Cooper
Photos
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Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Founded in August 2009
Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance in their own home or ours, whilst ensuring that their Right to Privacy and independence is maintained.
Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance in their own home or ours, whilst ensuring that their Right to Privacy and independence is maintained.
Testimonials
| Donna, Thank you so much. It has been a pleasure to meet you and work with you and the family you have been supporting. Your dedication and care for the people you support and their families has not gone unnoticed. If the world was had a few more people like you in it, it would be a much better place. For anyone in need of the care offered by Alternative Care Northland... you will not find a better service provider, I can not recomend then enough. Thank you Aaron Gray Funeral Director | Embalmer Whangarei Donna Cooper arrived in our lives via one of our Mother's best friends, Tricia Wilson (RIP) and came to give support and wise counsel when we were most desperate for this to happen December 2017. In the past months/weeks and days with our 96 year old WWII veteran Father living alone in his own home, she has been an absolute Legend. Nothing is too much for her. Medical visits and consultations with his GP and Specialists - managing his medications, preparing food for him, picking up a new chair for him and each morning putting his socks on and ensuring he starts the day with a clean kitchen.... Our family are beyond grateful for her care. As he is not able to have cleaning support, she has turned her hand to anything that she sees needs attention. Quite simply at this enormously difficult time for the entire world, her care and his and our gratitude for her services and ‘going the extra mile’ are exceptional. And she is working tirelessly in her capacity as a Nurse alongside this care for our father and others whilst ensuring he is able to stay independent which is his wish. Sass Hosking |
| Updated: 3 Oct 2021 |
Service Description
| Since 2009 Alternative Care Northland has been enabling people to live at home independently. Our home help and personal-care or nursing services enable our clients to stay in the comfort of their own home by supporting the highest quality of life that is achievable. As an extension to our business we now offer Short term / Respite care as an option @ Aroha House situated in Whangarei, for those caring for their loved ones to get a much deserved break. We care for our clients as though caring for a member of our own family. Our superior quality of nursing and elderly care has been recognised independently and we can give you the confidence that you will recieve the highest standard of nursing care or home care. |
| Updated: 3 Oct 2021 |
Suburbs/Districts/Towns Serviced
| Alternative Care Northland provides elderly care for the elderly living within Whangarei and surrounding districts. |
| Updated: 3 Oct 2021 |
Meeting the needs of older people
| We now have a Respite Facility in Whangarei central to be able to provide quality assistance for those looking after their loved ones within the Whangarei community and surrounding districts. |
| Updated: 3 Oct 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | * Fees given on application * Carer Support forms accepted as part / full payment - conditions apply * A place holding Fee of $10 will apply if cancellation to Regular bookings not made within 48hours prior to a secured booking. | |
| Staffing qualifications and details | Manager of Aroha House is a Registered Nurse and Donna lives onsite | |
| Details about meals | Individual Dietary needs catered for | |
| Visitor information | Visiting hours arranged with Management | |
| Recreational opportunities | Therapy dog - Emotional support TV in individual rooms Puzzles / Games Large selection of large print books | |
| Internet access | WiFi provided | |
| Transport | Courtesy pickup and Drop off - within city limits | |
| Updated: 3 Oct 2021 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Alcohol Permitted | Yes | Within moderation and safe drinking limits |
| Pets In Residence | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Specific needs discussed as facility not fully wheelchair friendly inside |
| Lounges/seating areas | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Smoking Permitted | Yes | Outside only |
| Semi-Secure | Yes | |
| Updated: 3 Oct 2021 | ||
Access
| Access | Status | Details |
|---|---|---|
| Easy access | Yes | Ramps to front door |
| Updated: 3 Oct 2021 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Short term / Respite care option @ Aroha House situated in Whangarei - Carer support forms accepted |
| Carer Support | Yes | |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 3 Oct 2021 | ||
After Hours
| After Hours | Status | Details |
|---|---|---|
| After Hours | Yes | Enquires responded to no later than 8pm |
| Updated: 3 Oct 2021 | ||
Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | In advance |
| Subsidy may be available | Yes | Accepting Ministry of Health 28day Carer Relief Subsidy |
| Updated: 3 Oct 2021 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Updated: 3 Oct 2021 | ||
What's New
Contact Donna 021 774586 for further information about Aroha House, a Respite / Short stay option to allow the Carers of Whangarei and surrounding districts to have a much deserved break. |
| Updated: 3 Oct 2021 |
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