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Alternative Care Northland

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At a glance
Name
Alternative Care Northland
Category
Respite / short term care
Address
Aroha House
80 Western Hills Drive
Kensington
Whangārei 0112
Postal Address
Same as above
Region
Northland
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Donna Cooper - 021 774586
Owner
Donna Cooper
Photos
Tap to view all photos 1/18

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Visitors with limitations - please call us first
Founded in August 2009

Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance either in their own home or at Aroha House whilst ensuring that their independence and Right to Privacy is maintained. Respite or Short term care provided at Aroha House is for those needing some respite from full time caring of their loved ones or for those returning home from hospital but still requiring some specialized care
Testimonials
Testimonials
This service is absolutely unique. Where else is the management team made up of an outstanding registered nurse, a fantastic male contractor who does the evening shift and a very friendly but well trained dog. Seriously Donna, Gerry and Aroha you offer an unparalleled service. Cherry Daly Whangarei

My experience at Aroha House was a positive one. I initially didn’t want to go but realised Peter (my husband/caregiver) needed a break.
I cannot say enough how well they cared for me. After the first day of settling in I enjoyed my time at Aroha House.
I had my own private cosy room and the bed was so comfortable.
They were very good at accommodating to my dietary needs. They waited on me hand and foot and I returned home having had a good rest.
From Alison July 2022

Thankyou for looking after my friend Jorj. She improved beyond belief during her two week stay. If I ever need temporary care for any reason I would ask you first. Thanks Donna! Nicki Reid

My Mum recently stayed with Donna at Aroha Lodge lShe was so happy there, the food was tailored to her needs, the personal care was exceptional. The bilingual dog Aroha was a highlight for Mum. Our Whanau just wished she could have stayed there permanently but understandably there are many many families requiring this sort of short term respite care. Be assured that if your loved one is at Aroha Lodge they will be getting the very best of care. Jacquie O'Connell May 2022

Donna of Alternative Care Northland has been an absolute God send. I can't recommend her highly enough. My Mother recently stayed with Donna for two weeks and we both had a good break. I didn't have to worry about anything as my Mum settled so well and was happy with the Aroha House environment that I could have a rest confidently knowing that she was getting the best of care. Thank you Donna, Gerry and team. From Win and Jacquie Williams Onerahi Whangarei Jan 2022

I have just spent a very pleasant 3weeks at Aroha House. The care and attention from Donna and Gerry was great and I was given the feeling of a friendly family atmosphere throughout my stay at all times. I would certainly recommend a stay at Aroha House for anyone needing Respite care. Marion Waters - Kamo Whangarei Jan 2022

Donna,
Thank you so much. It has been a pleasure to meet you and work with you and the family you have been supporting. Your dedication and care for the people you support and their families has not gone unnoticed. If the world was had a few more people like you in it, it would be a much better place
Aaron Gray
Funeral Director | Embalmer
Whangarei
Updated: 28 Jul 2022
Service Description
Service Description
Since 2009 Alternative Care Northland has been enabling people to live at home independently. Our home help and personal-care or nursing services enable our clients to stay in the comfort of their own home by supporting the highest quality of life that is achievable.
As an extension to our business we now offer Short term / Respite care as an option @ Aroha House situated in Whangarei, for those caring for their loved ones to get a much deserved break. We can also support those living independently that have been medically cleared from hospital but may require a few days to convalescence before returning to their own home.
We care for our clients as though caring for a member of our own family. Our superior quality of nursing and elderly care has been recognised independently and we can give you the confidence that you will recieve the highest standard of nursing care or home care.
Updated: 12 Jul 2022
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Alternative Care Northland provides nursing care or additional support to the older adults living within the Whangarei and surrounding districts.
Updated: 12 Jul 2022
Meeting the needs of older people
Meeting the needs of older people
Aroha House is a Respite Facility in Whangarei central to be able to provide quality 24hour Respite Care for those looking after their loved ones within the Whangarei community and surrounding districts.
Contact Donna today, to book a place for the coming months - Currently bookings are being taken for August 2022 and beyond
Updated: 12 Jul 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not * Fees given on application * Carer Support forms accepted as part / full payment - conditions apply * A place holding Fee of $10 will apply if cancellation to Regular bookings are not made within 24hours prior to a secured booking.
Staffing qualifications and details Manager of Alternative Care Northland is a Registered Nurse, all staff working within Aroha House have been Fully Vaccinated against Covid 19
Details about meals Individual Dietary needs catered for
Visitor information Visiting hours after 11am daily unless pre arranged with Management
Recreational opportunities Emotional support - therapy dog TV in individual rooms Puzzles / Games Large selection of large print books
Internet access WiFi provided
Transport Courtesy pickup and Drop off - within city limits
Updated: 12 Jul 2022
Where service is provided
Where service is provided
Status Details
In your own home Yes
Not in Aged Residential Care Yes Aroha House is a 2 bed boutique facility - management live onsite
Updated: 12 Jul 2022
Features
Features
Feature Status Details
May Bring Own Furniture No All rooms fully equipped including TV
Single Rooms Yes
Rooms suitable for a couple Yes
Alcohol Permitted Yes Within moderation and safe drinking limits
Pets In Residence Yes Therapy dog - emotional support. Cat
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Specific needs discussed as facility not fully wheelchair friendly inside
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Confused Residents Yes
Smoking Permitted Yes Outside only
Semi-Secure Yes
Updated: 12 Jul 2022
Access
Access
Access Status Details
Easy access Yes Ramps to front door -
Updated: 12 Jul 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Short term / Respite care option @ Aroha House situated in Whangarei - Carer support forms accepted
Carer Support Yes 28 day Carer Support forms accepted
Other Short Stay Programme Yes Daycare is an option at affordable rates - max 4hours
High Care Needs Yes
Subsidised Yes Ministry of Health Carer Relief 28day Funding
Private Paying Yes
Booking can be made in advance Yes Currently accepting bookings from 1 month in advance
Updated: 12 Jul 2022
After Hours
After Hours
After Hours Status Details
After Hours Yes Emails or Phone calls responded to from 9am but no later than 7pm during the working week.
Updated: 12 Jul 2022
Payment
Payment
Payment Status Details
Payment required Yes As per invoice
Subsidy may be available Yes Accepting Ministry of Health 28day Carer Relief Subsidy.
Updated: 12 Jul 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 12 Jul 2022
Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes Yes Manager of Alternative Care is a Registered Nurse and supporting staff are wound care trained
Hairdresser (Home Visits) Negotiable No No Transport to / from hairdresser as required for a small fee
Hospice Yes Yes Yes Pallitive Care with Hospice support provided @ Aroha House
Carer Support Yes Yes Yes Respite care - relief for the main carer
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes 24hr Respite care at Aroha House to allow a Full time carer to have relief care support
Personal Care (Showering, Dressing) Yes Yes Yes Regular or casual visits
Nail Cutting (Home Visits) Yes Yes No Finger nail cutting
Updated: 12 Jul 2022
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise. Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care. Yes
Diabetic Care. Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation. Yes
Infection Control. Yes
Surgical Followup Yes Transport to / from appointments
Clinical Management Yes
Dementia Care Yes
Diversional Therapy Yes
Physiotherapy Yes Continuing physio care plan adherence
Dietary Advice Yes
Community Health Nursing Yes
Updated: 12 Jul 2022
Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Frozen) No No Negotiable
Meals (Fresh or Hot) Yes Yes No cooked in your own home - dietery requirments taken into account
Home Help (Housework/Cleaning etc.) Yes Yes No at a time or day that fits around your routines
Shopping Assistance Yes Yes No Assisted shopping or shopping done for you
Transport Assistance Yes Yes No To and from appointments - pick up, drop off or attend with you for reassusrance
Updated: 12 Jul 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Police checked Yes
Trade Registered Yes
Approved provider of Professional Development and Recognition Programme
Updated: 12 Jul 2022
Description
Description
Respite facility - 2 bed short term care
Updated: 12 Jul 2022

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