Alternative Care Northland
At a glance
- Name
- Alternative Care Northland
- Category
- Respite / short term care
- Address
- Aroha House
80 Western Hills Drive
Kensington
Whangārei 0112 - Postal Address
- Same as above
- Region
- Northland
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Donna Cooper - 021 774586
- Owner
- Donna Cooper
Photos
Tap to view all photos 1/18
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Founded in August 2009
Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance either in their own home or at Aroha House whilst ensuring that their independence and Right to Privacy is maintained. Respite or Short term care provided at Aroha House is for those needing some respite from full time caring of their loved ones or for those returning home from hospital but still requiring some specialized care
Our mission at Alternative Care Northland is to provide the Older Adults of Northland with Reliable and Affordable assistance either in their own home or at Aroha House whilst ensuring that their independence and Right to Privacy is maintained. Respite or Short term care provided at Aroha House is for those needing some respite from full time caring of their loved ones or for those returning home from hospital but still requiring some specialized care
Testimonials
| This service is absolutely unique. Where else is the management team made up of an outstanding registered nurse, a fantastic male contractor who does the evening shift and a very friendly but well trained dog. Seriously Donna, Gerry and Aroha you offer an unparalleled service. Cherry Daly Whangarei My experience at Aroha House was a positive one. I initially didn’t want to go but realised Peter (my husband/caregiver) needed a break. I cannot say enough how well they cared for me. After the first day of settling in I enjoyed my time at Aroha House. I had my own private cosy room and the bed was so comfortable. They were very good at accommodating to my dietary needs. They waited on me hand and foot and I returned home having had a good rest. From Alison July 2022 Thankyou for looking after my friend Jorj. She improved beyond belief during her two week stay. If I ever need temporary care for any reason I would ask you first. Thanks Donna! Nicki Reid My Mum recently stayed with Donna at Aroha Lodge lShe was so happy there, the food was tailored to her needs, the personal care was exceptional. The bilingual dog Aroha was a highlight for Mum. Our Whanau just wished she could have stayed there permanently but understandably there are many many families requiring this sort of short term respite care. Be assured that if your loved one is at Aroha Lodge they will be getting the very best of care. Jacquie O'Connell May 2022 Donna of Alternative Care Northland has been an absolute God send. I can't recommend her highly enough. My Mother recently stayed with Donna for two weeks and we both had a good break. I didn't have to worry about anything as my Mum settled so well and was happy with the Aroha House environment that I could have a rest confidently knowing that she was getting the best of care. Thank you Donna, Gerry and team. From Win and Jacquie Williams Onerahi Whangarei Jan 2022 I have just spent a very pleasant 3weeks at Aroha House. The care and attention from Donna and Gerry was great and I was given the feeling of a friendly family atmosphere throughout my stay at all times. I would certainly recommend a stay at Aroha House for anyone needing Respite care. Marion Waters - Kamo Whangarei Jan 2022 Donna, Thank you so much. It has been a pleasure to meet you and work with you and the family you have been supporting. Your dedication and care for the people you support and their families has not gone unnoticed. If the world was had a few more people like you in it, it would be a much better place Aaron Gray Funeral Director | Embalmer Whangarei |
| Updated: 28 Jul 2022 |
Service Description
| Since 2009 Alternative Care Northland has been enabling people to live at home independently. Our home help and personal-care or nursing services enable our clients to stay in the comfort of their own home by supporting the highest quality of life that is achievable. As an extension to our business we now offer Short term / Respite care as an option @ Aroha House situated in Whangarei, for those caring for their loved ones to get a much deserved break. We can also support those living independently that have been medically cleared from hospital but may require a few days to convalescence before returning to their own home. We care for our clients as though caring for a member of our own family. Our superior quality of nursing and elderly care has been recognised independently and we can give you the confidence that you will recieve the highest standard of nursing care or home care. |
| Updated: 12 Jul 2022 |
Suburbs/Districts/Towns Serviced
| Alternative Care Northland provides nursing care or additional support to the older adults living within the Whangarei and surrounding districts. |
| Updated: 12 Jul 2022 |
Meeting the needs of older people
| Aroha House is a Respite Facility in Whangarei central to be able to provide quality 24hour Respite Care for those looking after their loved ones within the Whangarei community and surrounding districts. Contact Donna today, to book a place for the coming months - Currently bookings are being taken for August 2022 and beyond |
| Updated: 12 Jul 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | * Fees given on application * Carer Support forms accepted as part / full payment - conditions apply * A place holding Fee of $10 will apply if cancellation to Regular bookings are not made within 24hours prior to a secured booking. | |
| Staffing qualifications and details | Manager of Alternative Care Northland is a Registered Nurse, all staff working within Aroha House have been Fully Vaccinated against Covid 19 | |
| Details about meals | Individual Dietary needs catered for | |
| Visitor information | Visiting hours after 11am daily unless pre arranged with Management | |
| Recreational opportunities | Emotional support - therapy dog TV in individual rooms Puzzles / Games Large selection of large print books | |
| Internet access | WiFi provided | |
| Transport | Courtesy pickup and Drop off - within city limits | |
| Updated: 12 Jul 2022 | ||
Where service is provided
| Status | Details | |
|---|---|---|
| In your own home | Yes | |
| Not in Aged Residential Care | Yes | Aroha House is a 2 bed boutique facility - management live onsite |
| Updated: 12 Jul 2022 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | No | All rooms fully equipped including TV |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Alcohol Permitted | Yes | Within moderation and safe drinking limits |
| Pets In Residence | Yes | Therapy dog - emotional support. Cat |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Specific needs discussed as facility not fully wheelchair friendly inside |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whanau Room | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Outside only |
| Semi-Secure | Yes | |
| Updated: 12 Jul 2022 | ||
Access
| Access | Status | Details |
|---|---|---|
| Easy access | Yes | Ramps to front door - |
| Updated: 12 Jul 2022 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Short term / Respite care option @ Aroha House situated in Whangarei - Carer support forms accepted |
| Carer Support | Yes | 28 day Carer Support forms accepted |
| Other Short Stay Programme | Yes | Daycare is an option at affordable rates - max 4hours |
| High Care Needs | Yes | |
| Subsidised | Yes | Ministry of Health Carer Relief 28day Funding |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Currently accepting bookings from 1 month in advance |
| Updated: 12 Jul 2022 | ||
After Hours
| After Hours | Status | Details |
|---|---|---|
| After Hours | Yes | Emails or Phone calls responded to from 9am but no later than 7pm during the working week. |
| Updated: 12 Jul 2022 | ||
Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | As per invoice |
| Subsidy may be available | Yes | Accepting Ministry of Health 28day Carer Relief Subsidy. |
| Updated: 12 Jul 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Updated: 12 Jul 2022 | ||
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Registered Nurse (eg Wound Care, Medication) | Yes | Yes | Yes | Manager of Alternative Care is a Registered Nurse and supporting staff are wound care trained |
| Hairdresser (Home Visits) | Negotiable | No | No | Transport to / from hairdresser as required for a small fee |
| Hospice | Yes | Yes | Yes | Pallitive Care with Hospice support provided @ Aroha House |
| Carer Support | Yes | Yes | Yes | Respite care - relief for the main carer |
| Sitter Service/Companions | Yes | Yes | Yes | |
| Live In Care (24 Hr) | Yes | Yes | Yes | 24hr Respite care at Aroha House to allow a Full time carer to have relief care support |
| Personal Care (Showering, Dressing) | Yes | Yes | Yes | Regular or casual visits |
| Nail Cutting (Home Visits) | Yes | Yes | No | Finger nail cutting |
| Updated: 12 Jul 2022 | ||||
Specialities or Areas of Expertise.
| Specialities or Areas of Expertise. | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care. | Yes | |
| Diabetic Care. | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation. | Yes | |
| Infection Control. | Yes | |
| Surgical Followup | Yes | Transport to / from appointments |
| Clinical Management | Yes | |
| Dementia Care | Yes | |
| Diversional Therapy | Yes | |
| Physiotherapy | Yes | Continuing physio care plan adherence |
| Dietary Advice | Yes | |
| Community Health Nursing | Yes | |
| Updated: 12 Jul 2022 | ||
Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | No | No | Negotiable | |
| Meals (Fresh or Hot) | Yes | Yes | No | cooked in your own home - dietery requirments taken into account |
| Home Help (Housework/Cleaning etc.) | Yes | Yes | No | at a time or day that fits around your routines |
| Shopping Assistance | Yes | Yes | No | Assisted shopping or shopping done for you |
| Transport Assistance | Yes | Yes | No | To and from appointments - pick up, drop off or attend with you for reassusrance |
| Updated: 12 Jul 2022 | ||||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| Police checked | Yes | |
| Trade Registered | Yes | |
|
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| Updated: 12 Jul 2022 | ||
Description
| Respite facility - 2 bed short term care |
| Updated: 12 Jul 2022 |
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