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Radius Potter Home

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At a glance
Radius Potter Home
Respite & Carer Support/Short Stay
Potter Home
174 Bank Street
Whangarei 0112
Postal Address
Same as above
(09) 438 2668
(09) 438 0272
View Email Address
Visit Website
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Mandy Beazley - (09) 438 2668
Radius Residential Care Ltd - (09) 353 1160
Clinical Manager
Christine Escusa - (09)438 2668
Office Manager
Linda Caldwell - (09)438 2668
Other services
Tap to view all photos 1/3

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

The resident is the most important person on our premises. They are not dependent on us we are dependent on them. They are not an interruption to our work they are the purpose of it. They are not an outsider in our business they are part of it. We are not doing them a favour by serving them - they are doing us a favour by giving us an opportunity to do so.
Mahatma Gandhi
Thank you all the staff at Potter Home for looking after our Dad during his stay with you. He said he enjoyed your help and was looked after very well.
Thanks once again Judy
Updated: 23 Mar 2018
Type Hours Per Week Status Details
Registered Nurse 300 Yes Our facility has a registered nurse on site 24/7. During the week the Facility Manager is here who is also a registered nurse along with the Clinical Manager. A second RN also assists the AM and PM nurse from Thursday through to Tuesday
Enrolled Nurse 32 Yes Our enrolled nurse Tina is a very experienced nurse and looks after all our quality, infection control and care giver training.
Healthcare Assistants/Caregivers 902 Yes Our care givers are very experienced and have been with us for many years. They love what they do and the interaction between the residents and staff is very special.
Physiotherapist 4 Yes We have a physio Brian who visits every week.
Social Worker (on site) No We're all social workers or try to help whenever we can.
Diversional Therapist Yes Roxanne is a qualified Diversional Therapist
Activities Co-ordinator 40 Yes Roxanne our activities co-ordinator is energetic and fun. An amazing variety of things to do are put together each day for our lucky residents with many suprises and new experiences for many of the people.
Hairdresser 4 Yes We have our own hair salon on the premises and stylist Glenys comes in every Wednesday morning.
Podiatrist Yes Our podiatrist Jenny comes in every six weeks and ensures all our residents toe nails are neat and tidy.
Dietitian 4 Yes Our dietician comes to visit regularly and whenever required
Accredited Visitors Negotiable Age concern are happy to come and visit whenever required if we think someone might be in need of a bit of one on one.
Kaumatua Negotiable Kaumatua comes whenever needed or requested by staff or family's
Chaplain/Spiritual Advisor 8 Yes our Chaplain visits at least once a week and every Sunday we have a service here at Potter Home
Updated: 25 Sep 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite No We are happy to take respite whenever we have a bed available
Carer Support No We take carer support when a bed is available. You are welcome to put your name down with us so we can call should a bed come up.
Other Short Stay Programme Yes PHO subsidised beds
High Care Needs Yes our staff are trained and qualified to care for those with high and complex needs.
Subsidised Yes We make no descrimination between subsidised or private beds. The care is always to the highest standard we are able to provide.
Private Paying Yes We are happy to take private payers.
Booking can be made in advance Yes It is always best to come and have a look around and if you are happy with what you see then leave your name and details with us so that we can follow up in the future when we have availability.
Updated: 23 Mar 2018
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes We have three suitable rooms for married couples to share.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes Throughout the building
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes We have our own YPD wing with bedrooms their own lounge and dining room.
Lounges/seating areas Yes There are lots of seating areas for residents and visitors both inside and outside in our park like gardens.
Primary Health Funded Short Term Care Yes We hold a contract for this with the PHO
Palliative Care Contract Yes We work closely with hospice and ensure that at this sad but important time of their life that all needs are met.
Outings Yes Regular outings to the beach, cafe's, parks and drives around the city and outskirts.
Whanau Room Yes This can be arranged depending on the number of Whanau.
Maori Kaupapa Yes
Residents Committee Yes Resident meetings are held on the first Wednesday of the month and everyone's opinion and idea's are valued.
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes outside only in certain areas
Updated: 23 Mar 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Buddhist Yes
Christian Yes
Jehovah Witness Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes We have quite alot to do with the Salvation Army as they are just across the road from us.
(Other comments) Yes While we are of no particular religion all are welcome.
Updated: 23 Mar 2018
Location Distance Details
Public Transport 2.00 Km The bus stop is right outside our gate
Shops 0.20 Km We have two supermarkets just up the road a suprette at the gate Mcdonald's across the road and a lovely cafe all within an easy walking distance of less than 5 minutes.
Mall 0.50 Km As we are on one of the main streets of the town it is very close to the town's shopping mall
Parks 1.00 Km There are two main parks very close to Potter Home in either directions and our lovely garden is so pretty it is just like being in a park.
Library 1.00 Km The public library is just a km down the road though we do have a large selection of both fine and large books here in our library section at Potter. These are changed regularly by the public library
Updated: 23 Mar 2018