Millvale House Levin - Dementia Care NZ
At a glance
- Operations Coordinator Maria Taocta - 06 3672027
- Andrew Sheard and Jim Haines - (03) 385 1286
We invite you to experience the very special character of Millvale House Levin.
To accept all people with kindness and love
To provide peace, comfort and joy
To be proactive, innovative and courageous
To enrich each person, the community and the world
We strive to achieve this vision by working
with openness, honesty, integrity and passion
THE WORK WE DO
We establish trusting relationships based on
respect and acceptance
We encourage people’s participation in
companionship-based care in their small homes
We are privileged to accompany people as they
journey towards the end of their life
We welcome family/whanau and the wider
community as integral to people’s lives
We promote inclusion and the rights and
values of each person
We celebrate unity in diversity
Dementia Care New Zealand is one of New Zealand’s highly regarded aged care providers.
We provide a full range of residential care including general rest home care, dementia rest home care, general hospital level care, and dementia hospital level care. At many of our facilities, a full continuum of care is available.
We specialize in person-centred care for people who live with dementia. This is the work we have passionately chosen to do.
We care for people in small, cosy homes with a loving, warm and homely atmosphere where each person is supported to experience each moment richly. Our small homes concept means that people with dementia experience life in a less clinical and more normalised, familiar way. Small homes that inter connect, also bring a sense of ‘community’ for a person with dementia.
We offer 24 hour Registered Nurse coverage to all of our residents at Millvale House Levin.
In all our homes, care is provided in a relaxed small-home environment as much like a family home as possible. There are open plan living areas, small kitchenettes, and gardens with
sheltered spots to sit and enjoy the sun and the sound of birds. People are encouraged to maintain their familiar roles if they wish, taking part in homely activities such as baking, flower arranging and gardening. This supports a sense of purpose and value.
Our staff are trained in the ‘Best Friends’ model of care, connecting with each person as we would a very best friend. We accept you as you are, believe in you, respect you, really listen to you, joke with you, and love to hear you laugh.
We believe that our philosophy of care gives people the greatest possible opportunity of being as happy and healthy as they are able to be.
We are a small facility looking after only 30 residents.
Millvale House is divided into two small homes, both with easy access to a garden. Haumaru has wooden decking outside for the residents to enjoy, while the Aroha Nui garden has a more extensive walking area, as well as a sensory garden and a vegetable garden. All rooms have garden views.
|Contract with DHB||Yes|
|Updated: 22 Aug 2012|
Bed and Vacancy Details
|Approximate number of beds at this level of care||26|
|Premium Room Charges||No|
|MOH Certification and Audit Report||View MOH certification and audit report (opens in a new tab)|
|Extra admission requirements due to COVID-19||Please enquire|
|Updated: 12 Aug 2022|
|My situation is a little different from many as K is not family. I became her EPOA many years ago when she was going into hospital, seeing it as a temporary measure ... not ever thinking that this would become a lifetime commitment.
I care about K, visit regularly, and see she has whatever she needs.I will be there till the end.
I do appreciate the staff’s care and commitment to their residents. I know it is a challenging occupation, and I have never heard them impatient or cross which in today’s world is really something!
R. R. July 2022
|Updated: 12 Jul 2022|
|Type||Hours Per Week||Status||Details|
|Registered Nurse||Yes||There is a registered nurse on site at all times. Should you require any information regarding your loved one the nurse on duty is the person to see.|
|Enrolled Nurse||Yes||We have an enrolled nurse working as part of our team at Millvale House in Levin.|
|Physiotherapist||Yes||Our physiotherapist works with us each fortnight. She assesses each resident's needs and develops a safe handling plan for each resident. She also trains the staff to transfer residents safely.|
|Diversional Therapist||40||Yes||Our diversional therapists know each resident very well and know what works for each person. They provide mainly one on one activities. One of our diversional therapists plays the guitar and sings with our residents. They love this.|
|Hairdresser||Yes||Visits monthly and more often if necessary.|
|Podiatrist||Yes||We have a podiatrist who comes on a regular basis to attend to the needs of the residents.|
|Dietitian||Yes||Our dietitian comes to Millvale House monthly to review nutritional requirements of the residents.|
|Chaplain/Spiritual Advisor||Yes||Millvale House is interdominational so we have people from several demoninations that visit. Should you require an individual visit this can be arranged.|
|Other Personnel||Yes||We have a person who facilitates a support group for family members of people who live at Millvale House. Many people find talking with others very helpful. She is also available by phone for any family member who just need someone to talk with.|
|Updated: 3 Feb 2016|
Specialities or Areas of Expertise
|Specialities or Areas of Expertise||Status||Details|
|End of Life/Palliative Care||Yes||Our registered nurses have received training in caring for people as they experience the final stages of their life journey. Te Ara Whakapiri - Principles and guidance for the last days of life.|
|Wound Care||No||Wound care specialist care is available on referral|
|Diabetic Care||No||Specialist care is available on referral|
|Continence Advice||Yes||We have a continence advisor who calls on us regulary. She also runs in house training sessions for staff and is available to be contacted when we require her service.|
|Stomal Therapy||No||Specialist care input is available on referral|
|Stroke Rehabilitation||No||Specialist care input is available on referral|
|Infection Control||Yes||We have a registered nurse who does special training in infection control and who has a role in infection control at Millvale House. Specialist care input is available on referral|
|Psychiatric Care||No||Specialist care input is available on referral|
|Clinical Management||Yes||Our clinical manager advises and mentors the registered nurse team and knows each resident and their requirements. Should you have any concerns or queries regarding the health of your loved one, please contact us.|
|Other Specialties||Yes||Simon Hamley is a Registered Mental Health Nurse and our Education Coordinator. He ensures staff compliance with their training, coordinates staff in-services and special trainings.|
|Updated: 12 Jul 2022|
|May Bring Own Furniture||Yes||You are able to bring your own furniture subject to space and safety contraints. It can be very nice for a resident to have their own things about them - this reminds them of home.|
|Ensuite||Yes||We have one room with an ensuite.|
|Alcohol Permitted||Yes||We have a regular happy hour.|
|Resident can adjust heating in own room||Yes|
|Cater for under 65 yrs with Disability||Yes||We have a contract with the DHB for these services|
|Lounges/seating areas||Yes||We have 2 separate lounges. Two open out to the gardens and one is a private lounge.|
|Outings||Yes||We have weekly outings in our van.|
|Whanau Room||No||We have a quiet room that can be used by family requiring a quiet and private space.|
|Residents Committee||No||A meeting is held regularly with residents. It is important that they have opportunity to give feedback and to talk about how they would like their home run.|
|Family Committee||No||Many residents come from areas outside Levin. Many family members also live a long distance away. Meetings are difficult. We encourage family members to give feedback whenever possible. Ideas, complaints, improvement suggestions are welcomed.|
|Newsletter||Yes||We have a newsletter four times a year.|
|Policy for management of challenging behaviour||Yes||We work to minimise resident's symptoms of dementia in a creative and loving way. There is regular and ongoing staff training.|
|Confused Residents||Yes||Many of our residents are confused. These are the people we have chosen to care for. This is our work. We are very skilled in working with people who are confused.|
|Smoking Permitted||Yes||We have an area set aside on the veranda outside.|
|Updated: 3 Feb 2016|
|Our home for people who need care because they have dementia is highly specialised. Each resident is loved and known. Each person is very precious. Our team is highly skilled in managing behavioural and psychological symptoms of dementia. We love this work - it is hugely satisfying to enrich these peoples lives.|
|Updated: 9 Jul 2009|
Interests & Activities
We have diversional therapists who are trained or training, one for each home. They work with residents to help them to get to know each other, have fun, develop interests, exercise their bodies and stimulate their minds. Entertainers come into the home on a regular basis for the residents' enjoyment.
We have an activity programme which includes art, bingo, bowls, care and craft, weekly church services, cooking, craft, dancing, visits from entertainers, flower arranging, games, Happy Hour, housie, jigsaws, music, daily newspaper reading, quizzes and sing-a-longs.
Exercises include regular walks, quoits, "bobs" and balloon tennis. We also have a lovely garden with roses and also a vege garden and residents are free to assist with these if they wish.
We have links with or can assist with contact with the following community groups: Age Concern, Alzheimer's Society, Blind Foundation, RSA and Senior Citizens.
At Millvale House Levin we also have on site or can provide access to aromatherapy, a BBQ, a range of big print books, board games, classical music, a piano, picnic facilities, a library, a van for outings and Lotto. Sky TV can be arranged at the individual resident's expense.
A volunteer from the community acts as an advocate for our residents should they have any problems or concerns.
Residents are able to have breakfast in bed at any time if they wish.
We also encourage visits from canine friends and children.
|Updated: 21 Jul 2017|
|What's included in your fees and what's not||Please refer to management for details regarding fees.|
|Staffing qualifications and details||We have a staff education programme and we actively encourage all our staff to further their qualifications. Our clinical manager has an extensive background in education.|
|Details about meals||We do our own inhouse cooking. Our main meal is served in the evening and includes roasts twice a week. We will cater to individual preferences. Morning and afternoon tea consists of home baked goodies.|
|Updated: 9 Jul 2009|
|Maori - Te Reo||Yes|
|Updated: 3 Feb 2016|
|Denominations/Faiths represented||Yes||We care people from all faiths and denominations. We want people from all cultures, religions, faiths and denominations to feel comfortable. Family only need ask and we will endeavour to provide any spiritual care that is necessary.|
|Inter denominational||Yes||We have a weekly church service which is conducted on a rotating basis by each of the local churches. We also have a weekly bible study conducted by a volunteer from the community. Roman Catholic Holy Communion is also held once a week.|
|Updated: 3 Feb 2016|
|Shops||0.00 Km||We have a dairy across the road.|
|Mall||1.00 Km||The main shopping area in Levin|
|Parks||0.50 Km||The park has a very nice childrens playground. There are lots of other parks and gardens in close proximity.|
|Library||1.00 Km||We are members of the Levin Library|
|Updated: 7 Jul 2008|
Credentials & Membership
|Credentials & Membership RC||Status||Details|
|National Certificate in Diversional Therapy||Yes|
|New Zealand Aged Care Association (NZACA)||Yes|
|Other details||Yes||Our Education Coordinator Simon Hamley is a trained instructor for Managing of Actual or Potential Aggression (MAPA) from the Crisis Prevention Institute. Simon works across all facilities ensuring our staff are trained in this valuable course.|
|Updated: 1 Sep 2017|
Havening - August 2022.
Havening is sometimes known as ‘first aid for the emotions’ for its ability to very quickly soothe and down-regulate stress neuro-chemistry and promote calm and tranquility.
Strengthening our clinical team - August 2022.
We know you will share our excitement as we confirm the appointment of Nicki Bridge as our new Clinical Manager of Millvale House Levin. Nicola commences her role on Monday 21 September 2020.
It has taken longer than we expected to find exactly the right person to lead our special team, and we extend our sincere thanks to Katherine Gomez for her energy and dedication in so ably covering the role.
Nicola comes to us from a Clinical Manager position in a 100+ bed Care Home with Hospital level, Rest Home level and Dementia level care. She brings passion and energy for care of the older adult along with her clinical, leadership and management experience.
By way of introduction, Nicola says, “I am extremely interested in caring for persons with Dementia in a smaller home environment. I truly value the older adult and actively believe in and promote person-centered care in a homelike environment. I always lead by example and take every opportunity to mentor and develop the nurses and care staff.”
We join in congratulating Nicki on this key role with our organisation and wish her the very best as she takes on this new challenge.
December 2018 - A new Clinical Manager for Millvale House Levin:
We take great pleasure in introducing our new Clinical Manager at Millvale House Levin, Nisha Bijoy. Nisha completed her nursing studies in her home country of India. With over 6 years’ nursing experience in India and Malaysia, Nisha moved to New Zealand in 2014, where she completed her Bachelor of Nursing before joining Dementia Care NZ as a Registered Nurse in October 2016.
Easter is a special celebration for us here in our home. We love to enjoy loving time together and share memories evoked by the scent of fresh hot cross buns and the feeling of anticipation as we unwrap the first Easter egg.
We are so proud of our team here at Millvale House Levin. Thanks to their hard work and professionalism we have maintained our four year certification from the Ministry of Health at our recent audit. This is the best result it is possible to obtain, and is achieved by very few facilities nation-wide.
To our dear friends
Everyone is getting excited about summer’s near arrival. At Millvale House Levin our residents love growing vegetables as well as flowers in the gardens of their home.
Celebrating our skills and reminiscing about past roles is important to us at Millvale House Levin. This image shows a beautiful posy being made by one of our residents who used to work as a florist. Everyone enjoyed watching how skilfully she created it.
Recently during some time spent together, one of the ladies in our dementia hospital drew this beautiful ‘map of New Zealand’. It is especially poignant that Kapiti Island stands out as somewhere of particular significance to her. This lady’s talent and creativity shines through the artwork and accompanying poem We are so lucky to share people’s lives, interests and abilities here at Millvale House Levin.
Our residents love planting veggies in the springtime, and our raised planter beds make it easy. There are few things as satisfying as the feel of rich earth under your fingers as you tuck the baby seedlings in, the pleasure of watching them grow, watering and tending them, and harvesting them in months to come.
November 23rd 2016:
At Millvale House we are all loving the warmer weather. Our vegetable gardens have been newly planted for summer, the flowers are blooming and our small home is filled with fresh air and sunshine, and the happy voices of visiting family and friends.
We want to take this opportunity to let you know that our Facebook page is now live and available to update family and any other interested parties. We will be sharing stories on what is new around the home and what we have been up to. Please feel free to get onto Facebook and search ’Millvale House Levin’.
A recent activity that has been thoroughly enjoyed by our hospital residents has been the study of Monarch butterflies. Every summer at Millvale House Levin we spend time with our residents carefully tending swan plants and having the great enjoyment of watching the cycle of the Monarch butterfly. We set the plants out in the garden and watch as the Monarchs flutter around laying their eggs. We then take the plants back indoors and keep an eye on the caterpillars as they grow. We wait patiently till eventually chrysalis form, and then one by one the chrysalis opened to reveal beautiful butterflies.
This miracle of nature brings us all fresh joy every year.
We also want to ensure that people know we are always prepared to go the extra mile here at Millvale House Levin. We understand that moving into hospital care can be a daunting and stressful experience. Some people sadly do not have family or friends who are able to help with this emotional and busy process. Our caring staff are always willing to help with such things as shifting new residents belongings into the home, naming belongings for them and help with setting up their new space to make it as homely and familiar as possible. This is just a part of what we do at Millvale House Levin.
The team at Millvale House Levin are very pleased to announce their new Facebook page 'Millvale House Levin'
At Millvale House Levin our diversional therapists have been taking advantage of the lovely weather to engage in activities that have special meaning to our residents.
A New Operations Manager for Millvale House Levin:
12th July 2016
Introducing Ravi John: Facility Manager, Millvale House Levin
It is with great pleasure that I am writing to introduce the new Facility Manager of Millvale House Levin, Ravi John.
Ravi is a Registered nurse with over 15 years of comprehensive nursing experience in India, Saudi Arabia and New Zealand. He has worked in various clinical settings such as Medical, Surgical, Intensive Care, Orthopaedic, Older Persons’ Health, Community Mental Health and Forensic Mental Health. Ravi has great empathy for people with advanced dementia, and is a passionate champion of their right to dignity, respect and loving care. He regards his greatest asset as being the ability to provide optimum holistic care to all residents, alongside his healthcare team.
Ravi’s pledge to residents, family and staff is to promote a non-judgmental atmosphere, effective communication, and a calm and homely environment where all family/whanau are welcome to join us in the care of their loved ones.
We are delighted to welcome Ravi to our team, and wish him a long, successful and above all happy career with Millvale House Levin.
New Website for Dementia Care NZ:
We have a wonderful new Website and we invite you to take a tour! www.dementiacarenz.co.nz
October 2013 - Levin Age on the go seniors expo, was superb. Thanks to all of the organisers and fellow contributors who helped to create such a positive event.
(photograph - Helen McClean, Diversional Therapy team leader)
Our Spring Visitors at Millvale House
As spring draws to a close here at Millvale House in Levin, we hope the Tui who graced us with their presence will see fit to return to us again next year. Our trees were in full bloom, and many Tui delighted in feeding on the plentiful nectar available to them.
We were able to spend time in the garden observing them feeding and listening to their beautiful song. We had information sheets with interesting Tui facts. Did you know that Tui not only imitate the song call of other species of birds such as the bell bird, but thanks to their rare dual voice box, there have been cases where they have managed to mimic the human voice.
They inspired us to create a piece of art work representing these beautiful birds, made up of natural bark, leaves, twigs tissue paper and photocopied images which now hangs proudly in one of our peaceful lounges. We are grateful for their visit to our garden and look forward hopefully to a return visit next year.
What a wonderful opportunity this was to share with our residents.
Helen McLane - Diversional Therapist
|Updated: 8 Aug 2022|
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.