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Colwyn House Lifecare

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Information Pack
At a glance
Vacancy
Yes
Name
Colwyn House Lifecare
Category
Psychogeriatric Care
Address
707 Duke Street
Hastings
Postal Address
707 Duke Street
Hastings
DHB
Hawke's Bay
Phone
(06) 870 9529
Fax
(06) 873 3357
Email
View Email Address
Personnel
Manager
Robyn Grant - 06 8709529
Owner
Heritage LifeCare Group
Other services
Photos
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Description
At Colwyn House, we are proud to offer a specialized hospital, respite, palliative and secure dementia care. Our dedicated and experienced team are here to attend to both your everyday and urgent requirements. We believe in providing personable, compassionate, safe, respectful care, adding value to the quality of everyday living.

Colwyn House is an architecturally purpose-designed facility, built fully in accordance with Health Department requirements for the residential care of the elderly. We have 2 wings, Kowhai wing and Matai wing, that specialise in Stage 5 High Dependency care of elderly residents suffering Alzheimers, advanced dementia and related disorders.

We know it is very important to offer choices and to really listen to what our residents and their families want. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. Respecting the dignity, beliefs and culture of all helps us make each day the best it can be.

Our residents and their families comment on the homely feeling we have created here. We would be delighted to have the opportunity to talk with you about our care. Please phone Robyn Grant, our Facility Manager, or feel free to drop in at any time.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 23 Jun 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 45
Vacancy Yes
4
Impending vacancy No
Additional Room CostsNo
Updated: 22 Mar 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes All caregivers have or are working towards NZQA Dementia Care qualifications.
Physiotherapist Negotiable Community Physiotherapy can be accessed as required. The physiotherapists also provide staff training.
Social Worker (on site) Negotiable
Diversional Therapist Yes Our Diversional Therapist is on site Mon-Fri.
Activities Co-ordinator Yes
Hairdresser Yes Available once a week.
Podiatrist Yes Available every 6 to 8 weeks
Dietitian Yes All menus are Dietitian approved. Referral required for general advice and to oversee special needs.
Kaumatua Yes We link in with Maori Health Providers as requested. We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Colwyn House.
Chaplain/Spiritual Advisor Yes We have access to a Chaplain, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes Medication administration, meal delivery and interpreter services also available.
Updated: 14 Nov 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Rooms are fully furnished and we encourage residents to personalize their rooms.
Single Rooms Yes The rooms are well lit with natural light. There is plenty of space for personal belongings. Rooms are equipped with safety grab rails, Freeview TV access and a Nurse call system.
Ensuite Yes 2 rooms have ensuites, please discuss this option with Robyn Grant our Facility Manager.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes Our portable phone is available for residents to use.
Lounges/seating areas Yes Lounges are equipped with comfortable seating and televisions with DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Newsletter Yes Quarterly.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted No However if a residents needs to smoke then staff will supervise this activity outside.
Updated: 9 Oct 2018
Special Features
Special Features
Colwyn House Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a convenience shop, scooter bay, paraplegic toilets, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps, safety grab rails, wide corridors, paraplegic toilets, and smoke detectors with water sprinklers.

Situated in the Hastings, Colwyn House has magnificent landscape and vegetable gardens, with a bird aviary area and a courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.
Updated: 9 Oct 2018
Interests & Activities
Interests & Activities
Colwyn House has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator focuses on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

Here are just some of the activities and interests of residents which arise on a regular basis:

Board Games, Quizzes, Indoor Bowls, Gardening, Crafts. A wide variety of entertainment is provided regularly. Outings are an ongoing part of the activities programme.
Updated: 9 Oct 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Malay Yes
Maori - Te Reo Yes
Niuean Yes
Samoan Yes
Thai Yes
Tongan Yes
Updated: 9 Oct 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Pentecostal Yes
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested. Church services are available.
Updated: 9 Oct 2018
Distances
Distances
LocationDistanceDetails
Public Transport 0.50 km At the end of the street on Parkowhai Road.
Shops 0.50 km Mahora Shopping Centre
Mall 3.00 km
Parks 0.50 km Cornwall Park, Frimley Park
Library 3.00 km Talking books are delivered as required.
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 23 Jun 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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